Abacus Oil Experts

Very pleased with Frasers excellent and professional work when fitting our new boiler. Would recommend to all.

Frazer has installed two new oil boilers for us in the last 6 months, one of which was inspected by OFTEC. We are very happy with both the installations, which were carried out in his normal cheerful way.

Frazer remains as reliable as ever. He installed our new boiler in 2017, returning to service it annually. He gives us good advice as and when matters arise

I obtained three quotations to replace my oil boiler. Abacus Oil Experts stood out amongst them with the sheer professionalism in their explanations, options, technical expertise and presentation. Installed efficiently, as per the specification, with a skilled, friendly team in the time-frame and costings agreed. Subsequent issues (not of Abacus’s making or fault) have all been timeously dealt with by Frazer by phone or visit. Having experienced a number of ‘oil boiler technicians’ over many decades I am so pleased I found Abacus – by far the best.

I have used Frazer from Abacus Oil for nearly ten years and the quality of work and the level of service has been impeccable. In that time he has kept an old boiler going when it was well past its best, he has planned and delivered on a complex new installation as part of a house refurbishment and then delivered a maintenance program to keep everything in top order. His expertise and professionalism are stand out and I would have no doubts recommending his work to anyone needing expert advice on new boilers, installations, service or repairs.

I have used Frazer Dewey for many years and would highly recommend. His service is on point, always shows up on time, should Frazer be fully booked or an emergency occurs he will always point me in the right direct/ move his days around to accommodate. GREAT service :)

Serviced our old boiler for several years very effectively. Then installed our new one in 2023, along with a new timer and pump. Flushed the system. Again, very pleased with the work.

Frazer has serviced and repaired oil boilers in both our current house and previous house over several years. Always efficient and friendly service. Installed a new tank a couple of years ago and a new boiler last year. We had a couple of minor problems with the new boiler but both were fixed the next day, free of charge.

Frazer came recommended by the guy who had been servicing our boiler but was retiring. He was responsive on whatsapp, often sorting the issue purely from a series of photos and videos, and never charging unless he had to come out. Eventually we moved house and he installed a new boiler for us. After extensive unconnected plumbing work, he again sorted an issue remotely, with no charge.

Be Very careful when using Fraser Dewey, whilst he may well be able to service an existing installation, we used him to rellocate our existing boiler and it was only when we came to get it serviced that we found the work was not completed to Oftec standards (as confirmed by them) to make matters worse rather than hold his hands up, he insinuated that it was not how he left it despite the fact that we had photographic evidence to back up Oftecs report. Fortuantely our boiler was installed in an outside enclosure, had it been inside our property, gases leaking from the flue could have had serious implications. Eventually after involving our lawyers we were refunded 50% of the cost we incurred from another company to put Frasers work right.

Fast efficient

Had problem with 35 year old oil fired boiler, wouldn't ignite, called out Abacus, within a couple of days he located new part and fitted it, very reasonable charge, as I thought parts wouldn't be available. Excellent service very pleasant chap. Dereck Hatcher. Sandy.