Hendy-Hines Limited

second time we have used this company ,excelent service ,arrived on time taking oil tank away and draining it ,no mess and very clean and effeciant workers ,thoroughly reccomend them.

We used Hendy Hines for the removal of our old tank and oil. They were very professional and friendly. They gave a quick quote and the tank was removed swiftly without any problems. A++++

Our oil tank had reached the end of its useful life and I contacted the company for a quotation. From my initial contact to the installation yesterday everything was completed in 8 days. The installation was quick, the engineers were friendly and knowledgeable and I would have no hesitation in recommending Hendy Hines.

quick and efficient tank replacement. checked the oil line and restarted the boiler, all in a few hours

I recently had an old oil tank removed and disposed of by Owen and his team. From first contact, communication was great. The team arrived as expected and completed the job quickly and left no mess or damage! No hassle, would recommend. Thank you.

We needed a replacement oil tank quickly because we were low on oil and the existing tank was deemed unsafe. Owen visited on Thursday, gave us a quote and the new tank was installed the following Monday. The price was competitive and the level of service excellent

Highly recommend, fast and efficient service and fair prices.

In common with other reviewers, I received a prompt and clear response to my enquiry about replacing our oil tank. Subsequent communication was good and our tank was replaced within 2 days. The team were friendly and polite. Happy to recommend.

Excellent service with prompt and clear communication and professional standard of work.

Great service~ super tidy, great communication, quick turn around- thanks Owen!

We’ve just had a new bunded oil tank fitted by Owen. At all stages of the job, Owen has been very professional and we’re very pleased with the job they did. They were very tidy and considerate, and it was great that they used a crane to lift the old tank out and then new tank in. This made the job very efficient and minimised the inevitable damage / disruption that would have happened if they’d needed to man-handle the tanks. The price quoted was also very competitive, so I would wholeheartedly recommend them.

An excellent service. Efficient and friendly engineers. A pleasure to do business with.

We received fantastic service from Owen - couldn't have been more helpful and quick. Our contaminated water tank was replaced really quickly in the middle of a very cold snap and O M Hines went the extra mile to get our heating up and running as soon as possible.

Fantastic service. Great advice, quick response, installation completed quickly and efficiently and the job very competitively priced. Highly recommended.

I needed to get my oil tank moved urgently having been let down by someone else and consequently run out of oil and in the middle of winter too. Owen arrived like the cavalry, removed the old tank, replaced it with a new, much better one, filled it with oil and had the boilers running again by mid afternoon. What a hero.

Good communication and flexibility in doing a job. Would recommend.

Owen was very efficient. Priced up quickly and then came and finished the job later in the week. Would defiantly recommend

Very efficient service, many tanks

Oil tank and contents removal. Cheapest of three quotes. Fast turn around, carried out quickly and efficiently, no mess. Polite operatives. Assured waste recycled.

The response to my enquiry into removal and disposal of my oil tank was swift. The team were very friendly and polite, and quickly removed my oil tank with no hassle. Highly recommend.

I wholeheartedly recommend Owen and his team. Efficient, knowledgable, very friendly and the new tank was installed with the minimum amount of fuss. Always good to work with the professionals.

Brilliant service. Fast and flexible booking and the team arrived promptly and completed all the works quickly and neatly. Cannot recommend them strongly enough

We would definitely recommend OM Hines, who replaced an old oil tank, installing a new concrete base and tank efficiently and at a reasonable cost recently. Owen and his team are straightforward to communicate with and the work was carried out to a high standard.

They removed my redundant oil tank very quickly and efficiently. The price was good, they came when they said they would and there was no mess Great job I wish all jobs went this smoothly.

Good communication, clear pricing and efficient service provided by Owen and his team on installing a replacement oil tank to include a new concrete base. A pleasure to deal with. Would recommend.

We needed a replacement oil tank and Owen was quick to attend and provide a detailed assessment of what we needed. We received his quote within 24 hours and all the work was carried out exactly as planned and to a very good standard despite some challenging access issues into our garden. The team took extra care to protect all the areas they worked in and left everywhere neat and tidy. I would have no hesitation in recommending Owen if you are looking for any oil tank related work.

Owen and Joe arrived and replaced my old oil tank. All our communications were clear and work was done on time, well executed and I'm happy with the results. A few hours after their arrival all was up and running and my old tank was gone- all paperwork delivered via email like the warranty and OFTEC compliance certificate. Thanks to OM Hines for work well done.

Excellent communication. All questions answered promptly and clearly. The work to remove our oil tank was carried out professionally and with the minimum of disruption. A job well done by helpful and friendly workmen. Thank you.

Owen and his team recently replaced and relocated our aging oil tank. A first rate service from the prompt response to my initial enquiry right through to completion of the job. Great communication throughout. Very satisfied with the quality of work, and I would highly recommend O M Hines Ltd.

I have nothing but praise for Owen and his team. A family run business that has the customer at the forefront, something that has been missing for many companies, clear pricing from the outset, fits the work in around a busy family life. Works well with Monument Fuels to ensure no long waits for a tank fill up… as I say nothing but praise and would recommend for all your tank servicing and installation requirements… thank you

Owen was a pleasure to deal with and got the job done efficiently. A slight issue at the end of the job and came back to get sorted quickly. Asked me not to pay until I was happy the job was done. 5*'s isn't enough, would absolutely recommend! Dan

Old oil tank and boiler moved from a difficult location very efficiently. Easy to book, arrived exactly at the agreed time and excellent communication throughout. Very highly recommended.

Oil tank removal: Quick, efficient, friendly, no damage done!

I had an emergency call out to a leak in my old metal tank late on a Friday afternoon and Owen Hines was able to get to me in an hour and pump out the tank. He subsequently replaced my tank the following week and throughout, he was polite, clear with his prices and very efficient. It was a pleasure to do business with him.

The high standard of service that one rarely gets or dares to hope for these days ! Thank you so much for a speedy, friendly, professional service at a competitive price.

Had an oil tank faulty stop cock valve issue preventing our Aga from working. OM Hines were recommended by our heating engineer, and true to form, responded very quickly and were able to come out almost the next day. Emptied our full tank, changed the faulty stop cock valve, and refilled the tank. By the next day, the Aga was up and running. The lads were very helpful. Many thanks for great work.

Great service , Recommend this company to install your new oil tank , All done in a day and a half .

We had quite a major issue with an oil tank collapse and leak. OM Hines were over within an hour of calling and were able to fix the issue promptly and professionally. Would highly recommend them.

1st class removal and installation of a new oil storage tank.

From the emergency callout on a Sunday evening to drain a split oil tank to the swift installation of a replacement tank. The service provided by Owen was outstanding, I highly recommend his firm.

Removal and proper disposal of a redundant oil tank. Using the online quote form with uploaded photos, I got a very competitive quote back within a coupe of hours. The job was agreed and planned within the day and carried exactly as stated. I'm very impressed and am happy to recommend O M Hines Ltd.

O M Hines Ltd removed our old oil tank, extended the concrete plinth and installed and refilled a new 1400 litre bunded unit last week. They were very competitively priced, communication was excellent from quote to completion and the job was done on time and to a very high standard. I would highly recommend them.

Excellent from start to finish ,Great communication and fair price to remove oil and tank from my home, very friendly admin staff and the guys who came to take the tank away this morning were super helpful. I won't hesitate to recommend your company to anyone who needs this service. Thanks to all of you 👏👏👏👏

Owen’s team did a fantastic job replacing my oil tanks. Owen inspected and quoted very quickly, communication was excellent, and he and his team were extremely efficient and polite. The job was completed quickly and with minimal fuss. I am very impressed and would highly recommend O.M Hines.

Competitive quote, very efficient administration and execution. Thouroughly recommended.

We needed our oil tank replacing and relocating at the same time. We had a few quotes and Owen came out as the best value being the cheapest and available when we needed the works done. His team (Jo and George) were very knowledgeable, efficient, respectful and tidy for the 2 days they were here. We would definitely recommend Owen and his team should you want your tank re-siting or replacing.

O M Hines replaced an old oil tank with a new bunded one for me. They did an excellent job which I can't fault in any way. The staff were friendly helpful and efficient and the task was completed exactly as planned and on time as predicted. They also cleared up well afterwards. One cannot ask for more!

Absolutely top-quality service from Owen and the whole team. We needed an oil tank moving in a hurry, due to an unexpected mortgage requirement. Our usual boiler servicing team recommended Owen. He came out the same day (!), gave a very reasonable quote, communicated clearly and was professional throughout. In particular he responded to the fact that we were under pressure to get this job done or might lose our house sale. Work was completed promptly and to a very high standard. Excellent support and communication from the back office team ensured we received the necessary certificates on the same day the work was done. As good as it gets- thank you Owen, Julie and team.

Q: When should you replace your oil tank? A: Just before you think you should. Having an old non-bunded tank was a bit like knowing there was a time bomb just waiting to set me up for a costly appointment with the Environment Agency, not to mention the neighbours downstream of me. One call with Owen, and it all happened like clockwork. No hassle, no hidden extras, just a quick, clean and professional job and one less thing to worry about. Cannot recommend these guys highly enough. Peace of Mind!

An extremely efficient and polite company which I recommend in every way

Can’t thank Owen and his team enough! Found out last Sunday that we had a leak in our bunded oil tank. Contacted Owen immediately, expecting a huge, weekend call-out fee. He quickly reassured us that it would hold ‘till the morning. By Tuesday we had a brand new tank fitted and not a drop of oil wasted! Efficient, polite and highly professional. So impressed with this company and can’t recommend them highly enough.

We had a new oil tank. Hines was not the cheapest but on the initial site visit we had confidence in the company. This belief was justified as the team completed all tasks in a friendly and effective manner and on time. I would recommend Hines to both family and friends for similar jobs. Keith Rees

We were put in contact with Owen and team when we smelt fuel and found a leak (luckily new and small) in our tank late on a Friday evening. Having called our oil delivery company on Saturday morning, when they were closed, and left a message, we had a call from them at 07.30 on Monday morning, giving us Owen's tel no and by just after 09.00 that day, Joe and George came round with storage tanks for our remaining oil and pumped the oil tank dry, identifying the leak and arranging a day to come and install the new tank. Excellent service and very efficient. Couldn't ask for more.

O M Hines carried out a survey of the existing installation provided advice and guidance to ensure regulations and our requirements were met. A quotation which in my mind was competitive was agreed the work was then scheduled to commence within a couple of weeks. All work was then carried out and completed within 2 days on site. Contractually they were very professional, the guys who undertook the physical work were courteous, tidy and very neat. The end result was to an excellent standard with no fuss exactly as quoted and on the timescale promised. I would not hesitate to recommend them.

Had an old oil tank removed. Workmen polite, punctual and helpful. Would use the company again

Owen and the team installed a new base and tank this week, great job, no fuss and very professional. His team were neat tidy and polite. Great company with good people.

An extremely professional and reliable company. All members of the team were of the highest calibre and provided a first class service. Highly recommended fantastic customer service.

Owen and team installed a new oil tank at our house last week. Took away the old ones for recycling, and put in a new trench and pipe to the house. All done very efficiently and creating the least mess possible. And a pleasure to deal with - v professional and courteous.

Booked in for an oil tank replacement fairly quickly and work carried out efficiently and neatly with minor adjustment to existing tank base done properly. In summary a good and pleasant company

Good communications, solved what I thought was going to be a major headache competently and professionally. Removed the old tank and boiler from site, explained what was being done and answered any questions I had. Thoroughly recommended.

Quick to respond. Efficient installation and Owen and helpers polite and friendly.

Oil tank replacement.Job completed as promised on time, standard of work good the two guys who did the job were a pleasure to deal with.The earea was left neet and tidy with no mess.Overall a very good job very pleased.

Having decided to replace my old steel tank, I contacted O M Hines Ltd, and explained to them the possible problems that they may encounter. Within a couple of days an appointment was made for a survey by Owen, where he explained the whole process to me, and put me at my ease. The removal of the old and replacement of a new base and tank went without a hitch. Both Owen and colleague George, were very polite and professional at all times, however... 6 months later and having had an issue with the Apollo oil level censor, and contacting them twice by phone, both unanswered, left messages to request contact, both requests did not materialise, so finally emailed them to explain the problem, and that too, went unanswered. So, I've come to the conclusion that whilst the job itself was done really well, and after all, that is what any customer wants, the after sales service has proved to be lacking at best, or non existent at worst. Hope this review helps.

I am very pleased with my new oil tank. A very efficient, tidy installation of what was a tricky job. Thank you.

Would definitely recommend Owen, we had a replacement oil tank and base. The finishing results were amazing, the workers were very friendly and tidy. The work was completed in two days.

Our oil supplier refused to deliver our last oil order due to a potential leak in our ancient metal tank. Owen carried out a site visit within a day of being contacted and then quickly sent a quote. We were so impressed with the re-siting and installation of the new oil tank, and the removal of our old tank - the team were very helpful, friendly and professional whilst onsite, and left no trace after leaving. They even carefully replanted some snowdrops that they had dug up to re-lay the new pipe work! It’s always a huge relief to deal with a business that does everything they said they’d do within the timescales given, and to such a good standard. Thank you!

OIL TANK NEEDED REPLACING URGENTLY,CONTACTED OM HINES LTD.THEY RESPONDED WITH A COMPETITIVE QUOTE AND COMPLETED WORK IN 2 DAYS.ALL THE WORKERS INVOLVED ON THE JOB CAN BE CONGRATULATED FOR THERE EXCELLENT WORK.

Excellent service, turned up when they said, really polite and job was completed quickly without any issues, thank you

Excellent service - new tank installed within a week. Cannot fault.

They did a good tidy job and saved me wasting at least 400 gallons of oil on a holiday day

Excellent service. Highly recommend.

Unfortunately not a particularly good experience at all, I would recommend anyone considering having a boiler and/or oil tank installed to avoid Owen (OM hines). We had a six month old baby and were left with no hot water for days, the crew laying the slab base for the tank disposed of cement on our flower beds and the road...which we had to clean up. To make up for the poor job we were offered a free service, but since then staff have just ignored all correspondence....overall poor quality workmanship and service! Avoid!

Can’t recommend this firm highly enough. Rapid response when new oil tank was needed. I imagined this would be a massive job but everything completed in under 2 days with no disruption and absolutely no mess left behind. The team were courteous and very helpful. Would that everything in life were this straightforward! Many thanks

Recently had an Oil Tank replaced. Very happy with Owen and his team, who were very professional from start to finish. Very reasonable price and very clean and tidy. Would highly recommend.

Owen and his team showed up at our house and carried out the replacement of our old tank without any fuss. Quality of the work was excellent as has been the communication from Owen throughout. Thoroughly recommend this company.

We needed a new oil tank. Owen and team were prompt in reply, quotation, and in carrying out the job to the highest standards within a short time frame

We have recently had our old tank replaced by Owen and team. Really pleased with the service provided, communications were great and reasonably priced. Would definitely recommend.

Immediate response to a request for an estimate for a new bunded oil tank and the installation was completed quickly, efficiently and to a high standard. Cost was competitive and we are very pleased with our new, octagonal hard standing. Wouldn't hesitate to recommend.

Needed a new tank as existing one had been in situ for 25 years. Owen and his team were very prompt on site survey and installation a few days later. They all worked as a team in a very professional way, taking out the old steel one and installing the new bunded one. A very smooth operation and would not hesitate to recommend them. I wish the company good fortune in the future. Thanks very much. Ian

Very prompt, friendly and efficient service.

Owen and his team George and Joe recently replaced an old steel tank with a new plastic one. They have done a brilliant job. The work is very professional and efficient and done to an excellent standard. Coupled with the fact that they were a really nice bunch of hard workers, I couldn't recommend them more highly.

Friendly and professional. Replaced an old oil tank with a more modern bunded. Quote was very prompt. On the day everything went to plan. Far exceeded my expectations. Well done Owen and team.

Really pleased with the work carried out,turned up on time each day ,cleaned up the paths which were covered in mud even though it was pouring with rain ,two polite hardworking chaps ,would thoroughly recommend them

Owen and his team recently came to replace my old metal oil tank with a new bunded one. He and his team were pleasant, professional, worked efficiently and left everything clean and tidy. Very happy with the finished result and wouldn’t hesitate to recommend.

Excellent service can highly recommend

Amazingly helpful, friendly and professional. I would highly recommend them!

prompt and excellent service

We recently used O M Hines to remove a nasty old Oil tank that we uncovered in our garden following a house move. The chaps that turned up were friendly, professional and worked hard to remove the old tank and contents. They left our garden clean and tidy and there was nothing left of the horrible rusty old tank! Very reasonable prices. I would recommend them to anyone. Many thanks! Tim and Hayley.

We cannot praise the O M Hines team highly enough. Their very prompt response initially saved us from disaster and the follow up service from the whole team was second to none. Owen and his team are knowledgeable and professional, carrying out a full installation service for us, and afterwards leaving our garden very clean and tidy. We have no hesitation in recommending them if you looking to replace your oil tank.

Quick response to enquiry, range of solutions offered, excellent communication, friendly service, quick and efficient installation.

Very successful decommissioning and disposal of our old oil tank and boiler. Quickly, quietly and efficiently done. Thanks!

We used O M Hines to change an old oil tank for a new bunded one. Owen did a site visit to talk over the options we had and was very helpful. A quote was sent the next day for the job which was very reasonable so we arranged a date and time. The lads arrived and were very polite and completed the job in a very professional way. I would use them again and highly recommend this company. Many thanks.

Our oil tank needed replacement and also needed to be slightly moved to allow access behind our utility room. Owen came punctually and discussed our options. He recommended removal of about a cubic metre of flowerbed and wall to fit the new tank in neatly. . We were impressed with his knowledge and subsequently accepted his estimate which had been promptly emailed. The work was booked in and undertaken without delay. The team was polite, industrious, tidy and considerate. We are delighted with the job and recommend O M Hines without reservation.

An excellent job professionally completed and tidied up and the oil and oil tank taken away. Brilliant. Really nice people as well, thank you.

Thank you and the lads for doing such a very tidy job of removing our old steel oil tank. Not a drop of oil to be seen and they both worked very hard to ensure all was done as quickly and efficiently as possible. They are a credit to your business.

I have used O M Hines twice, once to remove an old diesel tank and recently to move and replace an oil tank. On both occasions Owen and all his staff I came into contact with were a pleasure to do business with. They were knowledgeable, professional, efficient and tidy. The work has been completed to a very high standard. I would definitely recommend this company.

Excellent job well done Brad and his mate! Good polite communication with Esther. Thank very much.

Efficient, got the job done as per quotation. Good, helpful communication to keep me informed. Competitive price. Would strongly recommend this firm.

Owen was recommended to us by family and so glad he was. His team installed the oil tank and the boiler. They were all brilliant, turned up when they said, very polite, very tidy and did a very neat and first class job. Would not hesitate in using them again.

A vey professional and friendly service throughout , from initial quotation to installation of new oil tank.

This company is first class with superb and friendly communication, good value for money and great attention to detail. Brad and Jack installed a new oil tank with no fuss at all and dealt with a subsequent Aga malfunction very quickly and efficiently - a job very well done.

Excellent service, very prompt, very professional, does exactly what they say. Thoroughly recommend O M Hines.

Excellent service, great communication. Thoroughly recommended!

Excellent! Very efficient and speedy. Thank you very much.

Speedy and great work. Thank you.

Great company. Very helpful and replacement tank sorted and fitted within the week. Wouldn’t hesitate to recommend.

Very competitive price, engineers arrived when Owen said they would, and a very good installation by two capable and polite workers.

I've had very good service from OM Hines Ltd. Their speed of response, product, communication and workmanship were all good, and I'm very happy with the outcome. Good price, too.

Excellent through and through. We had previously used Owen and his team to dismantle an old oil tank and install a new one in a different location. The workmanship at that time was superb and done in a timely manner. We had no hesitation in calling upon his services when it came to replacing our boiler and moving it into a new location. Owen and his colleague arrived on time as promised and carried out the work in an excellent manner. We are very pleased with the work carried out and have no hesitation in recommending OM Hines ltd for any type of work!

Speedy response, good communication, excellent standard of work. The guys were a joy to have around. Highly recommended.

Very responsive, efficient and professional service at a competitive price. Lovely team. Highly recommended all round.

I ran out of heating oil and needed an immediate and urgent delivery. None of the 'big boys' was remotely interested, but Owen Hines was my saviour. Prompt, polite, he turned up dead on time. I will certaiinly use him again.

First class efficient service