Oak Tree Stoves

Excellent service from the moment we went to choose our woodburner at the showroom, to the day it was delivered and fitted. Paul and his team are very considerate, efficient, and professional - great service, thank you.

A smooth process from our first visit to the showroom through to a tidy and efficient installation. We’re very happy with our new stove and fireplace. Thanks to Paul and the team.

Amazing service, would recommend to anyone. asked them to knock a wall down and build me a fire place and install asap as i had cleaners coming to sort my house and i left it to the last mnute. They came out the following day and took out the wall and installed the fire with 48 hours. They got my chimney cleaned out too. its perfect and i was blown away with their work and ow they helped me out. 10/10

Really nice showroom in an old building. Owner is really approachable and friendly without going over the top.

Great for all your wood burner needs

Paul and his team installed our wood burner after we visited their show room to choose the right one. He came and quoted at the agreed date and time and we soon had the stove installed. We are so happy - great service and quality product - top tip visit the showroom so nice and worth the trip 😊 thank you!

I have recently bought a log-burning stove from oak tree stoves. From arriving and looking around the spacious showroom with so many options to choose from to the installation of the stove, the customer service and professionalism was second to none. The stove owners were really friendly, helpful, and listened to what I needed in my home. I also had a surround custom-made to fit the room that the stove was going into. There was also a small shop at the back of the showroom with lots of little hidden treasures, I did buy a few things to help me accessorize my new stove. I would definitely recommend oak tree stoves, it had a family feel to the business and there was a lot more to the showroom than I was expecting.

Do not use this company. They are not registered to fit fires. We had a fire fitted a few years ago and they did not provide a certificate although we asked and asked. We have just come to sell our house and have had great difficulty because of the lack of this certificate. He tried to give my partner a fraudulent one and this is now in the hands of trading standards. His wife said just rip it out - after spending a few thousand this is not what we wanted to hear. Do not use them

Oak tree stoves was great! Me and my parent received all the helpful information possible. We were not 100% sure on the fireplace for our house but Paul and Andrew helped us to perfectly pick the wood fire for us. The wait time was short and they did the job perfectly. Would recommend oak tree stoves to anyone! They did a great job.

Paul and his team supplied and fitted a Charnwood stove for us. From start to finish they were very polite and helpful had no problem with me watching and asking questions. They left no mess and gave full instructions on using the stove. I fully recommend Oak tree stoves.

Don't use this company Contacted them numerous times about doing a job for us.They didn't bother turning up twice. Appalling customer service ! Their previous reply to my first review was not true - they simply didn't give me a quote We're full promises to do work and didn't come round .there were no payment issues. At least tell the truth .A dishonest company as well as We're

To the owner, I must address inaccuracies in your response to my wife Caroline's review. No visits or quotes from your company were received at our property, contrary to your claim. Additionally, our repeated phone calls were consistently ignored, which speaks to a lack of courtesy and professionalism. There was no discussion of payment for initial quotes, and no instance of rudeness from our end to justify an unwillingness to work with us. We're perplexed by the narrative presented and request that you re-examine the details of our interaction. An accurate public record is important to us both. We hope for a swift resolution and a rectification of the public statement.

From the start of choosing the log burner to it being installed, the team have been friendly and very professional. Would really recommend. Before and after pictures. Thank you so much.

A very nice showroom and superb stoves on display. Good friendly staff well done!

*COMPANY IS NOT REGISTERED WITH HETAS* We’ve had a few concerns or issues since installation and it’s impossible to either get a response or a date for them to come and sort the problems out. We made a complaint to HETAS and it turns out they are no longer registered with HETAS so you have no protection as a consumer. We spent thousands of pounds and will have to now spend more with a registered installer to sort out their mess - AVOID AVOID AVOID

Absolutely cracking service very very help full rang this company a few times just for advice. sold me a burner does a great job paul and the team highly recommended thanx guys jon n louise

First Class Service. I cannot recommend Paul and his team highly enough. Always extremely quick to respond to any questions. If you are after a high quality, efficient, no nonsense wood burner installation service I strongly suggest Paul is the person you are looking for. Prices represent very good value too.

Amazing service start to finish! Paul was friendly and responsive on initial contact and advised what work was required to get our hearth up to current regs. Once ready Paul was quick to install the stove and very clean during installation. Incredibly happy with the work and service provided by Paul and the team and I would 100% recommend.

Super service , professional, accommodating and efficient. No waiting about,. Cannot wait for our instal date.

Great service from Paul. Thanks very much and really lovely showriom

Great service from quote to installation, a superb showroom too, thanks Paul fireplace looks ace!!!!

Paul was friendly and professional from start to finish. A credit to his trade and would recommend to anyone. Fireplace looks mega!

Absolutely fantastic company. A very professional installation of our wood burner and after service. Can't recommend them enough. Would return there every time.

Great quality stoves. Fantastic workmanship. Good blokes. Recommended.

Brilliant Services by Paul

good flat enjoyed very much

A good range of quality stoves with a nice friendly feel to the showroom. Paul very helpful and knowledgeable, Very happy with our British made Town and Country stove.Thanks again Ed Sanders

Delighted with our Heta stove (and Worcester Bosch boiler supplied & fitted at the same time). Excellent workmanship & service.