Ecospec Ltd

I recently had a heat pump installed by Ecospec and I’m really pleased with the whole experience, particularly the quality of the installation and the attention to detail from the team. The initial survey was thorough, with each room scanned to create a detailed floor plan and calculate the heat loss of the property. Getting the heat pump sized correctly was important to me, especially to make sure it could run efficiently at lower modulation levels rather than cycling on and off. Steve, John and Charlie were brilliant from start to finish. They arrived early every morning, worked full days and were always friendly, professional and happy to answer my many questions! They also made sure everything was tidied up at the end of each day, which was really appreciated. One thing that stood out was the care they took over the little details. They talked me through the electrical cable routes before doing the work and went out of their way to make sure the outdoor installation was as neat as possible. I was keen for the heat pump and associated pipework not to detract from the look of the house, and they’ve done a cracking job. Nothing felt rushed, and it was clear they wanted to do a proper job rather than just get it finished. I’ve so far been impressed with the performance of the heat pump. It’s still early days, and the daytime temperatures have been fairly mild, but we’ve had some cold nights and I’m already seeing a COP of around 4.97, which is amazing! The house is comfortable and the system seems to be running really efficiently. Being someone who likes to understand how things work, I probably asked Steve, John and Charlie more questions than your average customer! They were always happy to chat through what they were doing, explain the reasoning behind decisions and listen to my thoughts on how I wanted things installed. I really appreciated that. Overall, I couldn’t be happier with the work Ecospec have done. The quality of the installation is excellent, the lads were a pleasure to have around and they clearly take pride in what they do. Thanks again to Steve, John and Charlie for doing such a great job!

Fantastic work. Turned up when they said they would and did a great job re-siting and servicing our air source heat pump.

I would highly recommend Ecospec Ltd. From start to finish, communication was excellent, and the team were professional, knowledgeable, and always happy to explain the process and answer any questions. They also left everything clean and tidy once the work was completed. Most importantly, we are delighted with the results. The heat pump runs very quietly, removing the boiler has given us the bonus of an additional cupboard in our utility room, and our home now maintains a comfortable, consistent temperature throughout every room. We couldn’t be happier with the installation and service provided.

The chaps installed my Heatpump and were nothing short of excellent. Tidy install, professional throughout and the performance of the system is better than I anticipated. Highly recommended.

Highly recommend... recently had a heat pump installed to replace my boiler, I had a few questions but they were all answered and explained throughout. From start to finish they did a brilliant job, very tidy and all completed within given time frame. Highly recommend.