Bumford Heating Ltd

Brilliant service thank you

Always great service Help and advice when we need it Have had services and repair and happy each time

Bumfords always offer a first class service and if you call them with a boiler problem they will send an engineer out as soon as possible Thank you for a great service and helping us out again

Filled in an enquiry form on line to get a quote for A/C installation. I like to use local businesses when I can. I received a reply and booked an engineers visit, Ian was very professional when he came and asked me where I would like the units fitting. We discussed routing and positioning and I was happy with the locations of the inside and outside units. I received the quote after a few days and booked an install. The install took 2 days and Phil & Joe arrived the first day at 8:30 as agreed they worked hard and left the areas tidy each day. Richard came on the second day to complete the electrics and we had a lovely cool bungalow when they had finished. Many thanks to all who were involved great job.

Very happy with my heating for Burford.

Fantastic company , very professional, excellent experience from start to finish , can’t recommend enough, first class service

Bumfords are just brilliant. We've used them for our boiler installation and subsequent boiler servicing and always had great service. But I wanted to give a special shout out to them for incredible service yesterday. I called in a bit of a panic as I had water dripping though my kitchen ceiling. The guy on the phone was so friendly, patient and reassuring, and got someone sent out to me so quickly. The man that came out to our house was brilliant. Despite being greeted at the door by a teary pregnant lady in a bit of a panic (me), he was calm, friendly and so helpful. He checked absolutely everywhere, found the solution and made me feel so at ease. I'm sure they will have told me their names, but I've completely forgotten. But I will always recommend Bumfords to anyone. 10/10 service and people.

V good customer relations and great staff

Our experience with Bumfords was great. Clear communication throughout, happy to talk through options, realistic about expectations, gave an accurate quote, did the work to a high standard, cleared up well. Highly recommended.

The heating engineer was very informative quick efficient clean and tidy could not ask for more very pleased.

Very happy with service received. Appointment fixed so as not to coincide with existing appointment we had. Engineer completed service efficiently which we were pleased about. Will go to Bumfords for service next year

Annual service and original installation from Bumfords. Cant fault them. Boiler has been sound and reasonable prices.

We recently had a replacement oil-fired wall-mounted boiler fitted by Bumfords. Needless to say it had slightly different dimensions and flue fittings. Access was also restricted by being located above a small downstairs toilet. However the job was completed as scheduled and we couldn't be happier with the result. The finish is better than the original. Bumfords retiled around the boiler and neatened the connecting pipework. Outside matching stone was sourced to fit round the new flue and cover the old access. Great attention to detail and great guys too.

Just had Air Con fitted, great service, tidy workmen will recommend.

I have used Bumfords for 24 years for servicing and new work. The service is always excellent and the staff are friendly and efficient. My family are also long term customers.

Another great job completed by Bumfords, thank you. Always professional, courteous and always offer solutions / advice. Highly recommend.

I had a new boiler system in stalled by Bumfords about 8 years ago and they have serviced it every year since. I have always found them to be helpful and efficient. The engineers arrive on time, do a thorough job and are respectful of your property. Will certainly continue to use them and would recommend them.

Bumfords came to do our powerflush. There were some issues but Matt Needham stayed and rectified the issues and didnt leave until all the radiators were working, even though he had other jobs to attend to. They went above and beyond what i expected and i would confidently recommend Bumfords to anyone. If i have any issues in the future i now know who i can rely on to do an excellent job at a competitive price

We wanted to re-site a radiator to an area where the horizontal space was limited. Bumfords advised on the choice of a vertical radiator & also suggested upgrading the other radiator in the room so as to maintain the correct amount of available heat for the size of room. They installed both new radiators with no fuss or mess & made sure the whole system was working efficiently. A good job.

i wanted a Reverse Osmosis system for the home. Bumfords discussed with me my requirements and advised of a suitable system. They installed Waterdrop System efficiently with no fuss.

What a fantastic company they are, from coming out to survey the job to actually doing the job, very friendly and care about the people they are doing the job for. Explained everything they were doing and kept in the time frame they said. Nothing was too much trouble for them and any questions I had were answered. I would just like to say a massive thanks to Bumfords they were very clean and professional and wouldn't hesitate to use them again

Hardworking, polite, helpful. Really tried to accommodate our needs. Always responded to any questions we had. A good firm

A great service from Bumfords, installing a new boiler and completing other works around the house - couldn’t have hoped for a better experience. Many thanks to Robin, Ian and the rest of the team.

Always helpful and straight forward to deal with. Service and repairs are carried out promptly, carefully and with a smile.

I’m very happy with the service I receive from Bumfords. They have serviced my combi boiler for years and I’ve just had a radiator removed and one replaced. Excellent service, efficient, friendly, so helpful when selecting the new radiator. Arrived on time and completed the work with no mess left behind. Very impressed.

I’ve used the company for several years now and they can always be trusted to do an excellent job.

Fully serviced my underfloor heating system and replaced worn parts efficiently professional polite friendly. Absolute fantastic company old school honest service. I will definitely highly recommend this company. Thank you Phil and Bumfords.🙏🙂⭐️⭐️⭐️⭐️⭐️

Can not recommend Bumfords highly enough. We had a leak through our kitchen ceiling, Bumfords came out the same day to fix it. They were very helpful on the phone and great plumbers. Will definitely use them again.

Been using Bumfords for over 12 years now. They service my boiler, cylinder and solar. Never needed to look anywhere else.

Jake did a great job getting our furnace working after hours.

Went on to Worcester Bosch website a month looking for a new boiler, my details were supposed to be passed on to Bumfords to contact me. After 2 weeks with no word I phoned them, explained was looking for quote for new boiler as my old one was beyond repair and without heating or hot water, this was January. Was told by the lady they were busy but she would get someone to contact me soon. Been over a month overall and not heard from them, good way to run a business.

Always a swift response and excellent workmanship

I phoned to make an order with Bumfords yesterday afternoon, great customer service. They did everything they promised and parts arrived this morning. Thank you very much to all the Bumfords team

Excellent all round service from Bumford cannot Fault A+++++ highly recommend

They have always been friendly reliable affordable and flexible. I have being having my boiler serviced by Bumfords every year for 12 years. 6 years ago they installed a new Worcester Bosch boiler. Never had any problems with the boiler or the service. Friendly family run business but professional and dependable. I have often been out at work when they came to service the boiler. I asked them and They were happy to pick up the key beforehand let themselves in and post it after. They are honest trustworthy and reliable and flexible round my availability. 85 Pounds Inc vat I paid for this year's service. It has not increased much over the last 12 years. All much easier and affordable than going through your energy supplier for servicing. Go to Bumfords. Local friendly and capable.

Great service from all the team

Bumfords have looked after our boiler for many years and have never let us down. Friendly staff, very competitive pricing and as always perfect service. 100% recommend.

Bumfords helped with the renovation of our bungaliw when we downsized. They installed new shower, wash and dry toilets for both bathrooms and all the plumbing for the new kitchen and utility The quality of their work was first class. Most of all their flexibility and willingness to liase and work with the other tradesmen on site was professional and at times went beyond the call of duty to solve problems. I cannot praise them enough. Every member of of the team was courteous, polite and cleaned up afyer themselves: it was a pleasure to have them in my home.

As usual, friendly, reliable and efficient service from Bumford's. They've serviced my gas boiler for the past 11years. The engineers turn up when they say they will and are always experienced and knowledgeable about their work. I trust them to carry out this important maintenance /safety check and will continue to do so.

We have used Bumfords for over 10 years now and they are always reliable and helpful. They have helped us with several issues over the years including a new boiler, cylinder and the installation of Hive and the service has always been brilliant.

Excellent and professional service fitting new heating controls. Provided advice and a quote for the work. Responded to and answered all our questions. Completed as scheduled. A good quality and good value service. I would use again.

We were very satisfied with the work undertaken. Things were left clean and tidy . We have used Bumford on numerous occasions and have always been satisfied.

Fast and easy booking of service, engineer was excellent, turned up on time, arranged to rectify a minor fault which was completed next day. Bumfords are very competitive on cost and helpful.

Our boiler stopped working and showed a fault code. As we used Bumford Heating for our annual servicing we gave them a call, as always they were very professional and arranged for an engineer to call. After the first visit the engineer identified the required spare part and called again a couple of days later to fit said part. the boiler was once again up and running. I would recomend Bumford Heating to anyone as their service has alway been great.

Thanks so much to Neil, Craig, Phil and the team for a fabulous job on our new cloakroom. Without doubt, the most stress-free building experience we've ever had and it looks fab. Thank you :)

Bumfords recently relocated our boiler, washing machine and tumble drier from our kitchen/utility to our garage. They did an absolutely fantastic job to an incredibly high standard. The job required a good deal of new pipework throughout the house, which they completed with the minimum of disruption. The team were very clean and tidy and pleasant to have in the house. We couldn’t have been more satisfied with the outcome. They also installed a manifold for underfloor heating…they will be returning later in the year to fit this after we have completed some internal renovations. The communication with Robin and the lead engineer (Phil) was also excellent. I couldn’t recommend them highly enough

Very helpful and efficient engineers.

This is about the 4th time I've used Bumfords for central heating installations and they have done an excellent job once again. This time it was Matt and Jack who did the work. It was a pleasure to have them both in our house and they are a credit to the company. Well done lads.

Very satisfied as always. The gentleman that came to service the boiler this year was very thorough but also he was very approachable and kind

Came and did our boiler service today. They offer brilliant customer centred service, we always feel like they are invested in doing the best job possible at a fair price and love supporting a thriving local business that I've seen around and grow locally since I was little. Would hugely recommend this company to anyone. Thanks again Bumfords Team.

I called Bumford out to fix my boiler recently. From the start dealing with Beth to the fix dealing with Luke it's been a 5 star service on price, availability and workmanship. Thanks

Excellent service from Bumfords. The Engineer was outstanding. Great value for money.

Had bumfords out a few months to sort out a problem with my heating which they did quickly and efficiently [where others had failed ] the next time I required a plumber/,heating engineer they were my go to guys,again quickly and efficiently completing the job [replacing gas fire with an electric one ],reasonable charges,highly recommended

What an experience. I had Bumford’s install a new boiler, thermostat system and a maintenance issue on my water pipe. They were on time, clean, very professional and couldn’t do enough to make sure you were happy with their service. These are the people you what to turn up when you book a trade. What an experience. This is how it should be done. I cannot recommend them enough.

Im so pleased that i asked Bumfords to repair my boiler after i had a smart meter installed Their engineer was very clean tidy and knowledgable. I will certainly use them again

Bumfords are a very professional company. Their Sales Engineer was extremely knowledgeable and gave me very good impartial advice. They did not try to sell me things that I didn't need. Quite the contrary, they told me not to waste my money when I made a suggestion that they thought was not worthwhile! They installed a new boiler, did a full system flush and work to correct mistakes made by other plumbers. The work was done at the agreed time in an efficient manner to a high standard. The guys who did the installation were courteous and clean and tidy. I would highly recommend this company.

Used Bumfords over the last two years for servicing our central heating system. They are always very polite and courteous at all times. Bob the service engineer does an excellent job - leaves everything clean and tidy, he is always friendly and professional. A great company, I would strongly recommend them..

Just had a new boiler (Worcester) supplied and installed by Bumfords. The price quoted was , I thought, good Matt's team turned up on time (8am) on the scheduled date (29/06), later on in the morning another team turned up to help Matt. They all did an excellent job. The electrician came the next morning to do a wiring mod required for the boiler to run properly. He too did an excellent job. I am very pleased with the work done, the new boiler appears to run a lot quieter than the one it replaced (which was 28 years old). Bumfords is an excellent local (to Barnsley) company. I definitely recommend them to anyone considering using them

Did a great job and were quick getting round to us. Nice job cleaning up after themselves.

We were very happy with the work Bumfords had done at our previous house in South Yorkshire and wanted them to do the replacement boiler & heating system in our "new" (18th century) house near Matlock. It was a fairly big job (over a week) and not straightforward but Robin took the time to assess the requirement and came up with a very good proposal. The engineers, Phil and Joe, then did a fantastic job to get everything in and up and running with the minimum of disruption. All in all, Bumfords were excellent and we highly recommend them.

Alex and the team were excellent, from the point of first contact to sign off. They installed a new, zoned heating system - including a new boiler, smart thermostats and a combination of underfloor heating and new radiators. It was a major piece of work (for us at least) made easier by clear and regular communication throughout. Without hesitation, I highly recommend Bumfords.

last week our old back boiler packed in from old age, we informed Bumfords who came out the next day and advised that we should have a combi boiler installed in the tank cupboard, and an electric fire put in the fire place. We thought we would have to wait without heating and hot water for about three to four weeks, but to our surprise we received a call on Friday saying they would be coming on the following Monday. On Monday the plumber and his lad started work, and by Tuesday afternoon had the heating and hot water up and running with all carpets back down and looking as if their had been no disruption at all, Had to return on Friday to install the electric fire but this was because they were waiting for the fire we had ordered. I cannot speak highly enough of Bumford or the craftsmen they sent to do the job.

We are a regular customer of Bumfords and honestly wouldn’t use anyone else. They always go out of their way to help us. Whether it’s an annual service on the boiler or an emergency. Super friendly staff you can tell it’s a family run business. Thank you for your services.

Great service, had a shower tap issue, sorted in no time by knowledgeable guy, also had my boiler and unvented tank serviced, done efficiently, and very very reasonably priced, would recommend

Called Bumfords Heating to fix a repair to my unvented cylinder system. Very responsive and reliable. Appreciated getting texts to let me know when the engineer would be calling. Phil and his assistant carried out the repairs in a professional manner and were clean and tidy workers as well as pleasant and courteous. Will definitely use Bumfords again - thank you 👍😊

Excellent service competitive price highly recommend to family and friends

Company unresponsive and declines to address issues to why they reject people. I don’t want to use the word bigot but…

Bumford's engineer, Craig, arrived at time agreed and completed whole job in timely manner. A key factor was to try to do the work without draining down the system (open vent system with h/w cylinder). Did excellent job and no mess created. Couldn't recommend more highly.

Great service , very professional would highly recommend

Bumfords recently installed an electric shower in a property I rent out. The overall service I found to be excellent. Craig the technician was very knowledgeable, did a first class job and left the site clean and tidy. I would certainly recommend.

This is a 5 Star review for Bumford Heating. Following an installation of a new Worcester Bosch Boiler in March 2018 which was installed by their Phil Romans (superb heating engineer). My wife Julie and I met with both Robin Bumford and Alex Gregory for a quote and to discuss the removal of the old fixtures and fittings from our 3 bathrooms. Additionally to install a new main bathroom, en suite and downstairs cloakroom to be fitted one after the other (including tiling in each). Alex provided us with a quote based (not the cheapest quote) on us providing all of the bathroom fittings and them installing and tiling. As an ex senior manager myself, I must say that the Bumford team is first class. Thanks to Brian - (the Banksy of tiling); Phil Romans; John and Matt (excellent plumbers) and Matt (the Plasterer). Bumfords do exactly what they say. Alex Gregory managed the 3 jobs and provided us with an excel spreadsheet which included which tradesman was coming and the date that they would commence. All deadlines for the full job were met. We are incredibly happy with the final result and recommend this company to anyone who wants a boiler or new bathroom installed or like us all new radiators installed. Gerry and Julie Heneghan, Thorpe Hesley

Installed new boiler and then new shower, everything was arranged on both occasions and work carried out on time by excellent professionals. More than satisfied with price and people who carried out the service. Would recommend this firm, please ask for information.

What an appropriate name! Terrible experience with this company who exploited the fact that I returned a faulty item without proof of delivery by denying receipt. Non-existent customer service.

Installed underfloor heating. The team were efficient and professional in their work, cleanliness and timing. Highly recommend.

E mailed for a service quote ,no reply

Good value plates.very disappointed the box was left on the doorstep open.when looked into the plates where not wrapped in anything.Luckly they were not broken.I sent photos regard condition on which they arrive,but had no reply. Kind Regards L Craig

Bumfords fitted our full heating system 5 years ago. Touch wood everything has been perfect. Regularly have our boiler serviced. Had to have our to thermostat replaced due to fault, they came and refitted a new one no problem. Cannot recommend them enough.

Ordered something on a Friday, expecting it to be delivered early the following week. Chased it up the following week only to receive a rude message back from Danny (Warehouse manager). All I want to know is where my order is, its a simple ask. It stated that the team were processing the order I then chased again to be told it would be with me on the Friday, surprise surprise it wasn't, its now Saturday and despite messages on both Friday and Saturday I have had nothing back. My account still remains at the team are processing the order. If you want to be messed around this is the place to go, save the hassle and spend you money at a company that actually wants to build a positive reputation for themselves. I Shall be raising a complaint with my credit card company and requesting a chargeback.

Do not deliver goods and do not answer questions. The only thing gained through this company is interest on my money sitting in amazons account whilst waiting for them to do nothing. Then rudely cancelling my order without explanation when confronted by amazon.

From start to finish the whole team have been so professional, accommodating and supportive. The initial survey with Robin put my mind at ease at what we wanted to achieve, no pressure sales, just good honest advice, constant communication helped me design the solution I wanted. The team supplied and fitted an brand new Worcester Bosch High flow boiler plus Nest Thermostat, including removing the hot water tank and header tanks of the old system to make way for the new bathroom. They installed new designer radiators throughout the house. The removal and replacement was completed in a day to a very high standard and I couldn’t be happier with the results. The fitting of the radiators required more work than expected to include supports in the walls due to the weight of them but this didn’t phase any of the team, they simply got on and sorted the job, they were very patient and professional and the standard of work can be seen through the whole project. Thanks everyone for your support, I can’t recommend you guys enough

Purchased a part from their online amazon store and it came wrong and they were unable to swap it for the correct part.

I messed up on an order and they were brilliant and understanding and sorted everything out without grumbling and really quickly too! 1st class customer service!

Used Bumfords to service my boiler for first time.Brilliant service,they dealt with Ideal boilers on my behalf, Thank you Bob for wonderfull service😄😄😄

I needed someone to come and check out an elderly relatives boiler that kept cutting out at night. They sent an engineer the same day who failed to spot the underlying cause but did find a faulty overflow pipe from a condensate pump. The next morning it was still not working and the condensate pump was now broken. I had them back a few days later, a different engineer, who inspected nothing - just said it was the pump that was at fault. Removed the pump from the system. The system failed to start on subsequent mornings. I called in a professional gas service engineer who listened to what I told him and straight away identified the problem as being the spark unit. A five minute job. It has worked perfectly since.

Excellent service and value would definitely recommend, very pleased.

Thank you to Robin and the team at Bumfords all their help. From initial contact to working on our underfloor heating system the service was fantastic. I would highly recommend them to others that need assistance with their underfloor heating.

Bumfords recently fitted a new boiler in our property. The office staff and engineers we dealt with provided an excellent service. Les

Very happy with the service we received. Clean and efficient workmanship. A job well done.

We really cannot express how wonderful these guys are... ...In every way they excelled at what they said they would do, no mess, no fuss and all at an unbeatable price. 10 out of 10, would recommend.

Great job! Professional and tidy, highly recommended and would use again.

Inefficient delivery service and simply despicable customer service.

Great company. The lads were very clean and tidy throughout and did such a good job. Would use them again without hesitation

Thank you for you first class service, your engineer did a brilliant job and was so helpful and worked diligently throughout the day. A first class job, no mess for my 88 year old Mum to clean up and would recommend your company to anyone needing any similar service. Kind regards Rik Brown

Very happy with my order from radiators.co.uk (a brand of Bumfords). They offered a good price for Smiths plinth heaters plus grilles, but I was hesitant because of negative reviews for slow delivery. However when I placed my order the screen clearly stated Delivery Expected in 6-9 days. As it happens the goods were shipped directly from the maker and arrived 2 days later.

Called Bumfords on a particularly cold morning recently after I discovered a problem with my centyral heating. My call was answered promptly and professionally by the person who answered the phone and left me feeling reassured that my problem could and would be solved at the earliest opportunity. Later that morning one of Bumford's Heating engineers called at the appointed time and solved my heating problem with an hour after fitting a new part to my boiler. Overall very satisfied with the service I received from Bumfords from start to finish. Thank you

Bumfords recently fitted me with a new boiler. Very professional throughout the installation. Their installers were great, really knowledgeable, reliable and friendly. Would definitely recommend Bumfords.

After being let down by a couple of others.whennlooking for quotes a friend recommended Bumfords. Quick no fuss response after contacting them via the webpage. Staff were on time for all the appointments and a pleasure onsite. Work was done quickly and well. Had them back for other jobs since. Recommended

Spot on.

An excellent service provided by friendly, efficient and knowledgeable personnel.

Fantastic service. Nothing was too much trouble for Tom

Great company to deal with. Very professional, would highly recommend to anyone.

Thank you for the great service .I placed my order customer service were lovely items in stock ,delivery fast .What a brilliant company ..Would highly recommend

The only tradesmen I have come across who clean up after themselves and wear shoe protectors whilst inside property. They liaised with me with various options for the installation of my new bathroom advising me as to what would be cost efficient, as well as providing helpful reminders to service my boiler on an annual basis. Bumfords are polite, friendly, respectful and I would fully recommend.

Had a new boiler fitted, couldn't have asked for better service. The installer Matt was polite and helpful, and I had no issue with them.

I recently had a new boiler fitted, the job went smoothly from survey to installation. Phil the installer was efficient, tidy and polite. I would 100% recommend.

Stay well clear of this outfit, will take your money quickly enough but it's the slow boat to China for your goods to arrive, outrageous!!!!!!.

Incredible service!

AVOID!! Items not in stock, very delayed "dispatch" and on the end order never arrived. Unregistered mail and no tracking information or any proof of postage available, probably it was never dispatched first hand. I will get a refund if the order was in transit for 14 working days...let's see, I have to wait another week now. I placed my order 2.5 weeks ago.

Awful. Ordered and paid for something that has never arrived. Need to wait 14 days before they will send again. Great. I'll keep bailing out my kitchen until then. V poor customer service. Will order from somewhere else and not use this lot again.

Very poor experience with this seller even after contacting them it took ten days to deliver an item of extreme importance. Never ever have I had it this bad on internet ordering !

Placed an order 10 days ago, I haven't received the order. Raised a dispute via PayPal,Bumford heating have failed to respond. Now escalated to the PayPal team to return the funds.

Very disappointed with this company. Placed an order in mid November and despite chasing them twice they failed to deliver.

Whilst the price quoted for items might be reasonable, beware of delivery promises. I lost a day's work on an unfulfilled promise of deleivery, which cost me a lot more than the saving I made on the item.