Westford Mechanical Ltd
3.7(8)Taunton • OFTEC




Services
- Request quote
Hot water cylinder repair and replacement
Reviews
3.7
First-class, team of professionals, trained to the highest level. 100%
I first contacted Westford in February because my boiler was cutting out,I had recently been having cancer treatment and was feeling the cold weather.I spoke to a very helpful lady on the phone and then to the owner, he arranged for an engineer to call, there had been a lot of rain and my boiler house is outside, he thought that the problem was fixed but, it happened again and another engineer came,by this time I was shielding so we spoke using a phone through the door he worked to fix the problem, I have arranged that in future Westford will service the boiler knowing that any problems will be solved.The firm had come recommended by a very good friend and I would have no hesitation in recommending them my self. I had contacted another local firm telling them that I felt the cold but, it took them a week to contact me and by that time the boiler was already fixed.
Courteous helpful engineer, arrived as promised. Did the work capably and efficiently. And advised re future of the boiler.
Westfold Mechanical Ltd. are an outstanding team, highly professional, friendly and they really helped me by turning a very badly installed new central heating system by another firm, into one that was safe and works fine. I cannot praise both Danny and Andy enough for the work they did, and would thoroughly recommend them. The team are excellent in every way.
We engaged Westford Mechanical to replace a broken water cylinder at a house we had just moved into. They provided a quote the same day, and carried out the work 24 hours after we had agreed the price. They worked very quickly, did a neat and tidy job and their fitter even stayed late to finish and make sure we had hot water for the childrens’ baths that night. Fantastic, diligent service, would highly recommend.
Extremely professional and helpful service from top to the bottom from start to finish highly recommend, engineers we had were brilliant and made what we thought would be a nightmare of a job and stressful due to us living in our property at the time an Absolute breeze and stress free and the standard of there work is brilliant and extremely neat HIGHLY RECOMMENDED
I called this firm to help with a blocked Saniflo. They said they dealt with Saniflo toilets. I asked specifically because it can be specialised. They sent out a plumber who said he didn't know anything about Saniflo toilets - he did check to see if there was power (which we already knew) ; the blockage he was also not prepared to deal with). He promptly left after a very short time - Several days later we had a bill. There was, apparently, a £65 call-out fee (plus VAT). Nobody told us about a call out fee. The company say they told me about the call-out fee and also that they may not be able to do anything about the Saniflo toilet. Here we disagreed. The invoice says 'Attended site due to blocked Saniflo'. I disputed the invoice, they reiterated their position. I decided to pay the invoice and save myself months of stress and dispute (for the sake of £78?, not worth it) and give them a review or two, here and there.
Area
Opening times
- Monday7:30 AM – 5:00 PM
- Tuesday7:30 AM – 5:00 PM
- Wednesday7:30 AM – 5:00 PM
- Thursday7:30 AM – 5:00 PM
- Friday7:30 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2003
- OFTEC
- Domestic work
- Commercial work
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