Renu Heating Ltd

3.6(5)Syston • RECC • MCS

About

Renu Heating Ltd is a heating firm based in Syston. They repair, service and install boilers, fit underfloor heating and install heat pumps, and they also take on landlord work. Customers can call on them for both everyday heating jobs and larger installations.

Services

Reviews

3.6

Renu Heating Ltd fitted a new air source heating system for one reviewer, who was very pleased with the neat, tidy and professional work. Another reviewer says a plumbing issue was quickly diagnosed, the parts sourced and the job finished 18 hours after first contact. A separate reviewer reports that after a leak was found, the firm came out the same morning and replaced an eroded part. One reviewer says a boiler service four months earlier had missed a clogged siphon and that the firm could no longer be reached by phone or WhatsApp. Another reviewer reports a leaking shower, a push button that fell out of a new toilet and an unfinished cupboard after a bathroom refit, and says calls to get the problems put right were not answered or returned.

paul S.Feb 2026 · Google

very pleased to give renu heating ltd a 5 star rating ,work extremely neet tidy and professionally carried out by the team of guys who know exactly what there doling on fitting our new air source heating a very helpful team on aspects of the work

Adrian M.Mar 2025 · Google

Chris fitted brand new boiler for me in 2017 and serviced it regularly under Autumn Heating name and he was brilliant. In September 2024 changed name to Renu Heating. Called him in November to do annual service and young man turned up. Now 4 months later I had 227 ignition fault on my Bosch Worcester and there was no way to contact Renu Heating. Phone switched off, on WhatsApp last seen 17 Dec 2024. I called different company and found out that siphon was clogged in - that should've been cleaned at service 4 months ago! There's no way to have it blocked with that amount of grey stuff in 4 months! I got ripped off by young man working for Renu Heating. I'm not surprised the Company doesn't answer the phone anymore - too many recent complaints I believe. Shame!

Sally M.Feb 2025 · Google

Amazing customer service. Renu fitted a new boiler 4 years ago. We were pleased with the product and service provided and have, and will continue to have Renu conduct the annual service. There have been absolutely no problems with the boiler until unfortunately we discovered a leak at 5am this the morning. I sent a text message straight away to Renu asking if they could get in touch at their earliest convenience. They were at my home by 8.30 am the same day and rectified the problem (changed an eroded part). You really don’t get better customer service than that.

Carolyn D.Feb 2025 · Google

Very disappointed with the refit of my bathroom. I now have a leaking shower. Push button fallen out of new loo. And difficulty in finishing off the cupboard as the studded wall is'nt square. Worst of it is they don't answer or return my call to rectify this.

David G.Sept 2024 · Google

good experience. Was put in touch via a neighbourhood recommendation and the team was in contact within 30 minutes. Plumbing issue was quickly diagnosed, the guys managed to source the parts needed and job completed just 18 hours after first contact. Very impressed