C Waldock Ltd
4.9(43)Sudbury • OFTEC




Services
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Hot water cylinder repair and replacement
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Reviews
4.9
C Waldock Ltd is a family-run plumbing and heating firm in Sudbury that many customers have used for years. Reviewers often mention Carl, Morgan and Joe by name and describe them as friendly, professional and tidy, with several saying they would recommend the firm. Work reported includes boiler and cylinder replacements, radiator installations, a bathroom, a kitchen tap, leak repairs and an oil tank move, and reviewers repeatedly say jobs were left clean and tidy and that they would use the firm again. One reviewer said a phone call was met with a distinct lack of interest and would not recommend the company.
Just had my boiler and hot water cylinder replaced, excellent service, Morgan did not stop from the moment he arrived, very tidy and neat work , would highly recommend.
Called Carl for some help with a camper hob, and he was superb and great help
I had a sudden problem which they came to help advise with straight away; friendly and reassuring. The work was explained fully, all angles were considered and then carried out efficiently. The tidy up afterwards was very good.
Very good service indeed. Joe was professional, friendly and extremely efficient.
Thank you so very much Carl for your quick response to my call for help and immediately and efficiently finding and dealing with the boiler problem. Such a relief.
I recently had a kitchen tap replaced and could not be more pleased with the work. Everything was left clean will certainly use this company again.
Called carl this morning leak in kitchen unfortunately I need a new dishwasher, but carl was very helpful and came out quickly to try and find the problem which he diagnosed very polite and helpful would use again for sure .
I have been using C Waldock Ltd for several years and they have always provided an excellent level of service. A recent boiler service was completed in a professional, fast and friendly matter.
C Waldock has done all of our plumbing and boiler maintenance works since we moved to the area. It is incredibly rare, especially post COVID to find a firm so willing to just do what they say they will, and go that extra mile if needed. Carl does that every single time you need him to. His prices are fair and in line with the market average, but you get a top of the range service for that, which is way beyond what you can expect normally. I wouldn't consider entertaining another company, if you want quality service with quality products at a fair price - C Waldock are the firm for you. Life is hard enough, don't spend your time chasing tradesmen and getting fobbed off, 5/5 Carl, absolute legend.
Carl and Joe have been phenomenal. Polite, thorough, tidy and a great job. Carl was great at prioritising the urgent work that needed doing and ensured boiler replacement was fitted in as soon as they could. Joe has been great doing the work over the last few weeks, tidy, conscientious and thorough. Merlin (dog) loved having him in the house too! Highly recommended and will definitely be using again (Merlin pictured offering his assistance)
I just phoned that company and the response was abismal. Not recommended based on the distinct lack of interest and customer interface
Can't thank the team enough for such a professional and friendly service. Gave us an honest assessment of our boiler problem and our options. Work completed to a very high standard. We would definitely recommend to family and friends!
Messaged Carl regarding some work to my radiators and received a quick response . Agreed a price and was fortunate to meet his son Morgan just 2 days later who was both courteous and professional in carrying out the work .. A pleasure to deal with and would have no hesitation in recommending them for your plumbing needs .
Always a brilliant service, recommend using Carl and his team!
Carl & Joe have carried out an excellent & neat installation job. Totally professional & so efficient and Carl went all out to help me out of crisis mode!! Reassuring to receive personal & personable service. Highly recommendable
Despite a hiccup with one of my bills which was quickly resolved Carl, Son Morgan & colleague Joe have all attended associated plumbing issues at my home over several years and I would sing their praises over their punctuality and quality of their work and recommend them to any readers of this review.
Once again brilliant service! 🤗 I highly recommend Carl, always efficient, friendly and professional. Wouldn’t use anyone else! And was lovely to meet Morgan today, thank you for doing a great job! 👍🏻😃
Highly recommend - first class job replacing hot water cylinder and accompanying plumbing work. Right from the initial visit to plan and discuss options and possibilities, C Waldock was excellent. I was also made aware at this time already that the job had a multi week lead in period, which was helpful so we knew all along where we stood. The work was then done over two days and is of the highest quality so we are now set up for the future. I would also add that Joe was an extremely tidy and considerate worker who obviously takes great pride in his work and sets himself high standards. Do not hesitate to use the services and skills of C Waldock.
Morgan was very efficient and good at his job. Morgan cleared up well after the job was completed. I would recommend C Waldock Ltd to all family and friends.
Brilliant and professional service Such a joy to find a company that doesn’t let you down, especially in Sudbury Excellent and friendly staff at a reasonable cost Thank you!!
Carl came out to us when we had water leaking out under the kitchen floor, he was quick to reply & came out to us the same day, really pleased with Carl’s work, professionalism & pricing, we would certainly recommend in the future.
Great family run business. All the people are very friendly and very professional. I know pretty much nothing about how boiler works, they took time to answer my questions with great patience. All work done was great, it is a easy recommendation to anyone.
Great guy that came out, professional job and is now my default, for anything in plumbing & heating
We’re waving goodbye to Morgan this afternoon after he’s been with us for a week replacing 18 radiators 😩 poor chap! Although a job I hope to never have to repeat in any house again (as it’s been cold) Carl managed to get the job fitted in swiftly and the whole process has been great from start to finish. Morgan kept his working area clean and tidy with an extra tidy up at the end of the day. Shoes were removed for working in the house and I was very surprised that even when the radiators were being taken outside (by Morgan and Joe) shoes were put on to go out but then removed again when coming in to get another radiator! And both were very thoughtful with keeping the door closed…I’ve never had anyone working in the house who hasn’t left the front door wide open whatever the weather. An all round great job for which I would highly recommend them to anyone. It’s been a pleasure.
One of those mornings the sound of water leaking out of a hidden pipe Carl came to our rescue and capped the leaking pipe then Morgan came round and made a really professional job in replacing the pipes which involved digging up our kitchen floor and rerouting the pipes a real professional and cleaned everything up afterwards
Many thanks to Joe for his hard work and meticulous work ethic. His attention to detail and wanting to leave us happy with a job well done was a refreshing change from what we have experienced in the past... so thankyou.
Boiler leaking for some time and eventually the water came through the ceiling- EMERGENCY!! After a call to Carl Waldock there was an engineer on site immediately to diagnose the problem- NEW BOILER REQUIRED! Within 24 hours Joe had turned up with new boiler😂 Joe was excellent with his communications and his workmanship was brilliant, such a nice guy, very polite, punctual , very tidy and extremely hard worker. I would have no hesitation in recommending Joe to anyone needing a plumber/ heating engineer. A very satisfied and WARM customer!!
We've just waved goodbye to Joe who has spent the week with us, whilst he installed a new boiler and some radiators. He worked incredibly hard to complete the job on time, almost singlehandedly and with a smile on his face. As the weather has been so awful (snow, ice & -6.5) he didn't once complain about the cold conditions & really seemed to enjoy his work. He has very high standards and we were very impressed with the way he did all the pipework, especially on one of the radiators - very artistic, making it a feature. We've been customers for many years and wouldn't hesitate to recommend C Waldock Ltd, especially Joe.
We've just had a new boiler installed by Joe and he did an excellent job, working incredibly hard in horrible weather to get the system up and running again. Happy to recommend. Good job all round.
Quick response, work carried out in a professional manner, neat and tidy. Highly recommended.
Carl and his team are responsive and always get the job done. It’s so nice to have a trustworthy plumber we can rely on.
Joe came at very short notice to replace a valve on our bathroom heated towel rail which had sprung a leak. Cheerful, very efficient and courteous. Highly recommended.
We’ve been using Carl, Morgan and Joe for our plumbing for years now. Extremely happy with the service they offer and their pricing, they’re excellent at tidying up afterwards too! Would highly recommend!
Ive had years of plumbing service by C Waldock Ltd and couldn’t be happier with them. Carl, Morgan and Joe have always been professional and tidy. The work was done on time and to a very high standard they always left a warm house and peace of mind! Highly recommend them if you’re looking for reliable, local plumbers in Sudbury or surrounding areas. Great family-run business!
Very professional fast and friendly would definitely recommend 5* service
I have been using C Waldock Ltd for many years, recently installed a new bathroomroom for me, helps in an emergency , and turns up when he says he will
Brilliant service. Would recommend to anyone. Was really happy with all the work done, attention to detail, really tidy, will def use again. 👌
In response to an urgent boiler emergency, Carl promptly arrived the following day to rectify the issue. His professional service and reasonable pricing were greatly appreciated. I am extremely grateful for his timely intervention and will certainly seek his services again in the future.
Brilliant plumbers! .Efficient and prompt .*****
Carl did a fantastic job of moving my oil tank and re installing the oil pipe feed to the boiler. Teted all the system before leaving. Turned up on time, really neat and tidy job, and the job was the price he quoted. Would definitely use again for any boiler servicing or plumbing work.
Prompt, tidy and knowledgable. Tidied up the complicated pipe work in our victorian property and helped us sort the repeatedly overflowing header tank.
A prompt and friendly service received after a very competitive quote. Lovely chappy, would totally recommend.
Called back within 20 mins of me calling. Came out the following day fixed someone else’s botched job & solved the problem. Great guy to deal really fair pricing. I won’t use anyone else.
Area
Areas covered
Long Melford, Braintree, Colchester, Bury St Edmunds, Haverhill
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2004
- Gas engineer
- OFTEC
- Free quotes
- Commercial work
- Landlord work
- Work guaranteed
Other heating engineers nearby
Also available in Sudbury
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