Matt Grange Ltd t/a Matt Grange Home Heating Experts
4.9(208)Stockton-on-Tees • OFTEC




About
Matt Grange Ltd t/a Matt Grange Home Heating Experts is a heating engineer business based in Stockton-on-Tees. Their work covers Teesside, County Durham and North Yorkshire.
Their listed services include air conditioning, boiler finance and ongoing service plans. In addition to these heating and climate services, they are listed on the OFTEC trade register.
Services
- Request quote
Air Conditioning
- Request quote
Boiler Finance
- Request quote
Service Plans
Reviews
4.9
Matt Grange Ltd t/a Matt Grange Home Heating Experts is widely praised for dependable, friendly and tidy heating services. Clients frequently mention smooth boiler installations, prompt emergency callouts, and thorough annual servicing for both gas and oil systems, as well as radiator repairs and smart thermostat fittings. Engineers regularly arrive on time, take care to protect floors, and explain their work clearly before leaving. While a couple of reviewers were dissatisfied with pricing or initial communication, most return year after year for their heating maintenance.
Big thank you to Matt Grange and all his staff,my boiler which they fitted a number of years ago unexpectedly refused to ignite,leaving us without hot water.It was late afternoon,i rang Matt Grange and spoke to a lovely lady called Maria, after explaning the situation she explained that she would try to get someone that day or at the latest tomorrow, unfortunately there was nobody available immediately.Next day she rang to say they where on the way.Tyler arrived and very quickly assessed the problem and resolved it. My thanks toTyler for not only fixing it,but very profesionally explaing what he was doing.I have no hesitation in recommending Matt and his team.Once my appreciation and thanks for a job well done
Good service, very helpful and quick.
A very professional company, always will to help when required. Excellent service and always polite staff.Would always recommend Matt Grange company. Thank you.
These people are brilliant, friendly efficient and excellent value. The engineer was on time, did the job and was away. No fuss just really good service.
I am very satisfied with the work done as always a perfect job.
As always, I received a super prompt, efficient, professional & friendly service. Everyone has been helpful from start to finish. The staff are a credit to the company!
Very friendly engineer. Looked to solve minor issues rather than just recording them. Thank you.
Sam, engineer, and Tyler, apprentice, installed our new heating boiler yesterday. They were professional, tidy and courteous. The job was completed in a timely manner and we would have no hesitation in recommending Matt Grange's company for any heating needs.
Always provide a professional service from point of contact to completion of the job. Would recommend 100%.
Annual service, arrived on time, efficient and tidy, pleasant and patient, completed and content, thanks.
First time having our boiler serviced and these guys looked great. They got me booked in really quickly and everything. Lee turned up when we were told and got everything done quickly and to a great standard! Lovely guy too. Will be coming back next year and for any issues we have
Good and professional service...highly recommended.
Our heating system was installed by Matt Grange about 10 years ago. They did an excellent job. It has never given any problems. The staff were friendly and helpful. Annual services have been done quickly and efficiently. Can highly recommend.
Could not have sent a more pleasant and helpful man who took the time to explain things and let us know just what was needed to be done with our heating system Many thanks Matt Grange
Excellent and very fast replacement of failed boiler and everything left immaculate when job completed.
Had boiler serviced good job
We moved to a property with underfloor heating and had no idea how to use it effectively. I contacted Matt Grange and an engineer visited, he fully explained the system, checked everything over, made a few adjustments. Another visit was arranged at a time to suite us to move a pipe to prevent damage to an outside wall. The team are very skilled professionals, with attention to detail. Thank you We are very happy with the service we recieved and can highly recommend. We will now be using Matt Grange for all our plumbing and heating issues.
Thank you again Matt Grange and wonderful staff, we rang you yesterday 23/12/25, as our boiler was leaking, your member of staff has been out this morning at 8am and all fixed! Please give our thanks again to your lovely professional young man, and as always your engineers are 1st class. We have a service contract with you and we highly recommend you as a company. Wishing you all a very Happy Christmas and a happy, healthy, peaceful new year Many thanks Pam & Dave
Great service from start to finish would definitely recommend
The staff who work for this company all treat the clients with respect. They explain what any issues are, they do a truely thorough job. They get back to you quickly if any queries emerge. Thank you for looking after our boiler so well for years and years. Highly recommended.
Engineer Lee was 1) Very Competent 2) On time 3) Very detailed during the process, 4) Very Clean and tidy. Most of all a nice man , who communicated on any issues found during the service process and his own actions to repair. A local company who I’m sure will go from strength to strength. 10 out of 10👏👌
Brilliant, efficient, friendly, and on the ball... as usual. Thanks muchly.
Friendly & efficient service as always.
Great company. Always on time, they give you a time slot, friendly, and helpful.
Very good service helping my wife arrange a long distance boiler service. Maria in the office was great juggling slots around.
Excellent service 👌
Extremely happy to recommend this company. Every thing is explained before the work is carried out. No hidden costs. Engineers were punctual, polite and cleaned up when the work was completed. Both the boiler and gas fire now working perfectly. Thanks guys. Much appreciated 🙏🏽
I called Matt Grange Home Heating Experts with a hot water/tap problem this morning. I spoke to Sam. He was professional, kind and reassured us that it could be fixed. At 11:30 Lee arrived and fixed the leak. Top marks for friendly service.
Had boiler service today. Prompt and efficient. I have had Matt Grange service for several years and would not change to another company because of the superb service I get.
Prompt and on time , technician was very professional, left work are clean and tidy after explaining all the work carried out.
Very friendly, very efficient
Annual boiler service done 16/6/25. Great service. Engineer came on time. Very polite and informative
Would gladly recommend this company.
Ceri arrived on time and carried out work efficiently. Clean and friendly engineer to have working in our home.
Cannot fault Matt Grange . Today Lee completed out annual boiler service. He is knowledgeable , efficient and friendly and it was a pleasure to meet him .
Great service as always. Friendly team throughout. Engineer was thorough as ever. No issues found
They were punctual, polite, friendly, tidy efficient, and informative on everything we needed to know about the new boiler. Thanks again
Excellent service, the engineers were all polite and cleaned up throughout the work. Everything with our new heating system explained to us - Very happy and would recommend as a professional and reliable service
It’s great to know that we have a company like Matt Grange to call on, Every time we have had a skilled technician out they have been efficient, helpful, informative and friendly. We just had the pleasure of Kerry coming out to service the boiler and fire. Great bloke and helped me understand parts of my system that I didn’t know existed. He left me information about their Bronze, Silvet and Gold service plans. He explained them so I will be contacting Them today to commence on the Silver plan.
Amazing company been with them for 10 years they believe in customer satisfaction quality workmanship and continuity Thankyou
Excellent, as usual, with service engineer Ceri. Boiler plus two gas fires serviced.
We received a first class service from Matt Grange and his team on our new central heating and hot water system. All work was completed with a high degree of professionalism and we couldn't have asked for more!
Highly recommend for new boiler and central heating installation. Professional, reliable and do a good job.
Once again first class service - fixed my blocked radiator in no time at all. John Williamson - Norton (Stockton)
Matt Grange are brilliant, they have saved us when we e had boiler trouble, done big jobs and small as well as the maintenance. No bother and very fairly priced, thank you!
friendly and efficient service
Great service, easy booking, prompt arrival and very professional throughout. Highly recommended!
Great service! Thank you.
Prompt and efficient. Good service.
Outstanding service and very flexible to meet customer needs. Communication is first class and you always know when the expert team are going to turn up. It is refreshing to see female engineers amongst the team which I know some of my single neighbours appreciate. I recommend setting up an annual boiler maintenance contract with Matt. You get to know the engineers on first name terms who give sensible advice on the long term care of your heating system.
Had a service boiler today by Ceri, who was absolutely brilliant, kind, polite, professional. Went through everything and explained work carried out, outstanding customer service. Thank you!
After an unexpected issue required a full boiler replacement, Matt’s team went above and beyond to install a new one—even working on a Saturday to ensure we were taken care of. As always, their service was exceptional, and the workmanship was incredibly neat. For anything heating or plumbing-related, you won’t find a better team!
Extremely bad service. Left with radiators blasting and no hot water now and reception was very rude on the phone and also insulted my.motber. After leaving all the windows open and a sleepless the receptionist refused an emergency call out to solve the problem This company installed the faulty boiler too.
We had a boiler installed in January, everyone from the office staff to installation team were so friendly and efficient. 9 months on, we've had a small issue and they've made no qualms around putting it right and the chap who came to visit was great.
A big thank you from Neil and Karen, especially to James and Chris. Fitted our new boiler, installed a radiator with extra piping needed. First class job and all done with a smile.
We have just had Bosch air conditioning fitted by Matt Grange, which was a very professional and comprehensive install, all cables were hidden, and the new system fully explained and programmed. We were so impressed with the quality of the system and the engineers that we have just placed an order to have this installed in our office. Highly recommended installation service and the air con is whisper quiet 😊
Great to deal with!
We had an issue with our boiler and contacted Matt Grange's office. Maria, the office manager, was very helpful and arranged for an engineer to come to our property as soon as an engineer was available. Matt arrived on time, fixed the issue within the hour, and explained each process step. We were very happy with the overall experience and will use Matt Grange for future gas and heating needs and recommend to others.
Ordered boiler services, they “fixed” it. It doesnt work, and is very overpriced
Saffron has come out to fix my (very old and extremely temperamental) oil boiler on several occasions, and made an early visit this morning to come to my rescue, as I was without heating and hot water. She's absolutely fantastic, cannot recommend enough. Incredibly professional, so knowledgeable and really great at explaining things, and going the extra mile for her customers. Wouldn't have anyone else, 10/10
Great level of service on a boiler install and really know their stuff. Have used for servicing on residential let properties also and always great to deal with
Requested a quote for new boiler on Thursday morning. Matt arrived at 2pm as promised, after assessing our needs and agreeing the cost of replacement the new boiler and flue was installed and working by 5pm the next day All old material's taken away and site left clean and tidy by friendly professional installation team Chris,Tyler and Kerry. Matt was warm and easy to deal with, assisted by Maria in the office who kept us up-to-date with progress. Can highly recommend Matt Grange and his team.
Two guys came to install hive this week at our property. Well priced, no hiden charges. They were very helpful and ensured it was completely set up on our phones prior to leaving. They were friendly and professional throughout. They quickly installed hive in two areas of the house. They also cleaned up after themselves, no mess left at all. Overall great service will definetely use again if needed. Thankyou again so much!
Boiler repair & service, replacement hot water programmer, upgrading of water softener, replacement of some pipes and power flushing of 14 radiators. Fantastic service from the diagnostics to completion of the work. We are overjoyed to have our heating system finally sorted. The lads were a pleasure to have working in our home, they were hard working, polite, knowledgeable, professional and did a neat & tidy job. Admin and communication was spot on too. Thank you Matt, Chris, Chris & Maria. Honestly, couldn't have asked for better.
Had our boiler fitted and serviced by Matt Grange, very professional and great company, would certainly recommend these to anyone.
Cylinder repair. Parts needed. Quick and efficient. Guys explained everything that was done. Cleaned up after they had finished. Very pleased with service. Would recommend.
Very pleased with the work done
Very helpful we look forward to working with them.
We recently had a combination boiler heating system fitted by the Matt Grange team, and we are very pleased with the result. The whole experience was really easy for me from speaking to the office, Matt calling round to give us the quote and talking through our options, to the work itself. There was a fair bit of pipework and such like to be done too and it was completed in 2 days. Chris, Jimmy and another member of their team were friendly, professional and helpful. The stairs and landing area were vacuumed, and all waste taken away and tidied. I would recommend them to family and friends and definitely use again. 😊
5 star for Mattie and the engineers who fit our new boiler
Just had yearly service of boiler very happy ,punctual quick and efficient no mess made and sent receipt/invoice by email straight away 👍
Brilliant service and friendly staff
Fab, prompt and quick service. Impressed as always.
We had a heating issue on Boxing Day, we left a message on 27 December 2021 and received a call back within a short time frame. Matt Grange was able to attend later that day and make a temporary repair to keep the heating system going. Matt attended again on 30 December with the new replacement part. We were kept informed and a good job was done. Matt Grange Ltd has done other work for us and they are always very professional. I highly recommend this company.
Excellent service. Fitters were prompt and very helpful. Thanks
Matt Grange came highly recommended when we unexpectedly found ourselves in urgent need of a whole new heating system. At first it appeared they would be victims of their own success as initially they were unable to provide an installation date early enough to meet our needs but fortunately a cancellation occurred and we were offered that slot. The main installers were Sam and James who were 2 of the most hardworking and courteous young men we have ever employed in our home. Even though the job was not always straightforward nothing seemed to faze them and they continued to exhibit a very calm and professional approach the whole way through the job. A few days after they completed the work a problem came to light which was not of their making but both Matt and his team made several return visits at no extra cost to ensure that it was addressed to our complete satisfaction. At this point I should also mention and thank Maria in the office who fielded a lot of calls during this time arranging those follow up visits! I would not hesitate to use this company again or to recommend them to others.
Fantastic service! We were in a pickle just before Xmas as our boiler stopped producing hot water, so I went via checkatrade and found Matt and his team and after reading the reviews. They came in, assessed the situation, found the problem and even when a new issue arose on Christmas Day, Matt arrived Boxing day morning to assess the new problem, and then plan to fix all the issues which they did :) We are now problem free and it's all thanks to them! and now 4 years later, they are still our go to professionals!!
Thank you Matt for fixing my boiler which had broken down following bees getting into the combi boiler flue - you're a star! Matt and his team have done work for me for several years now. I would have no hesitation in recommending them to anyone. They are always very punctual, friendly, courteous and professional.
Safron carried out and completed the work on my boiler in a very courteous and professional Manor. I am totally satisfied with her work, once again thank you.
Very professional service, kept informed about everything that was done and any issues found, would highly recommend, excellent service
Very professional and friendly service. Whipped out my old damaged radiator and replaced it in no time. Thanks again
Very professional. Saffron and Tyler were top class
An absolutely brilliant job, arrived on time, pleasant, helpful, knowledgeable, left everything tidy. Thank you, no hesitation recommending
Recently converted from System to Combi boiler. Quick installation, work to good standard and professional. Price a bit above average & bit disappointed with trying to contact the office; phone never answered and poor customer service.
This is the second year we have used Matt Grange for our annual heating service after being recommended by a neighbour. Our service engineer Ceri was friendly and professional who worked in a clean and orderly manner. What a lovely young man. See you next year. Highly recommended, thankyou.
New oil boiler, hot water cylinder (re-sited) and loft tanks. First class job from start to finish. Converting from a 1980's oil boiler and heating system, retaining the old plumbing, radiators etc , so was apprehensive ! I was dreading the upheaval, the hidden nasty surprises and the challenges due to an old house, built like a battle ship with plumbing to match, including some lead. The new system is excellent-'does what it says on the tin ' ! Rads have never been so hot, we no longer run out of hot water (2 teenage daughters !) , it just 'works' ! And.........it won't pack up in the midwinter as the old one was threatening. All plumbing, electrical, oil and house structural challenges taken in Matt's , James', and Sam's stride . All cleared up at the end of every day and altogether a very tidy job on a daily basis and final result. Many thanks, i'm delighted with the work.
Gas safety inspection carried out for tenant. Very efficient and good value. Will use them for future inspections
From start to finish our experience with Matt and his team has been first class. We were quite apprehensive about the upheaval and mess, but Sam and Saffron explained clearly exactly what they would be doing and cleaned up to an exceptional level each day. The whole experience was a lot less stressful than we anticipated. It was a pleasure to have them in our home and we are very pleased with our new oil heating system. I would not hesitate in recommending this company for your gas/oil heating requirements.
We have had Matt Grange staff to service our boiler since we moved here 7 years ago, with everything was done to a high standard. Ceri did our latest service. Today we had a new Bosch boiler installed by Saffron, who has done a brilliant and clean job, taking away any boxes, old boiler and hoovered up after finishing the job. Everything explained re the new system. All the staff are friendly and efficient and we would recommend Matt Grange 100%
I have used Matt Grange for 3 years now customer services are brilliant engineers are excellent and tidy up before they leave. The prices are very reasonable I won't use anyone else.
We always use Matt's company. Good people to deal with.
Great service, many thanks.
Called Matt's team on a Monday to get a long put off issue with my boiler fixed. Someone was out Wednesday to diagnose the problem. And part was ordered and repair carried out by Frida. Very quick, efficient and reasonably priced. Maria on the office was very friendly and helpful as we're both the engineers I dealt with.
As our boiler had gone the journey, we required a new one. We used Matt through the Worchester bosch website, and decided to go with his company due to positive reviews and the manner of the way they carried out the quotation. As promised they carried out the works, relocating the boiler from upstairs to the downstairs utility room. The engineers were professional and the works carried out with minimal fuss. Its refreshing to come across a company with such a high level of service from the initial quotation to the after sales follow up. Would highly recommend.
We were recommended Matt during the pandemic after our boiler failed. We have certainly not regretted our choice for his company to install a new boiler! He gave us really good and unbiased advice on the choice. The fitting was seamless and professionally done. We had a couple of hiccups after the installation ..not their fault but we were given first class service to resolve the issue. A year later we have had the annual service and experienced the same professionalism and service. The engineers have been friendly and approachable and we really felt we could trust them. We would definitely recommend them for all your gas heating and boiler work.
Competent company for gas service. They do monthly plans as well
From start to finish Matt and his team have done an excellent job. First of all, Matt turned up on time for the initial appointment and thereafter, every member of his team did the same. Secondly, everything was clearly and comprehensively explained, the quotes were generated extremely quickly and all work carried out to a very high standard. Thirdly, Maria in the back office has communicated everything in a highly professional manner. Finally, I have no hesitation in recommending Matt and his team for a new boiler installation, or repairs and maintenance to your heating system. It is very refreshing to receive such excellent service.
Repiped a radiator that has not worked for years. Very professional, got straight to work, did not bother me, answered all my questions and the radiator works again. No mess, all cleaned up ! Have used Matt Grange before for boiler services, new boiler + radiators in 2020. Best company I have ever used and will continue to use. Always come back if any problems. I have a Worcester Bosch boiler.
Excellent service, very professional. Happy customer!
Matt came out to look at our boiler at short notice when others couldn't. Arrived on time, diagnosed the problem and returned next day to fit part. Great service and would definitely use again
Had our boiler installed by the team in 2015 and has been maintained by them ever since. Always excellent service, with professional engineers turning up on time to carry out the agreed work. Would definitely recommend this company.
We have used Matt Grange annually for several years (at least 6 or 7) to service our boiler and gas fire, and make any repairs needing attention. We have always found Matt and his team to be friendly, thorough with service, courteous, and arrive on time! Nothing is too much trouble for them, and we have recommended them to many friends and family members over recent years, all of whom would use them again. Fabulous service with fair pricing.
Great communication. Told us what was happening all the way. The engineer was freindly and proffesional. Great reliable service.
They were professional and quick to come out and the engineer was friendly and quick to identify the issue. However, there was an unexpected call out fee (which the 3 other companies we contacted don't charge and which we thought we'd enquired about with Matt Grange) and the quote for repair was significantly higher than what we paid with Baxi (I assume in part because Matt Grange appears to be partnered with Bosch).
After discovering a water leak in the airing cupboard I contacted Matt Grange and he responded that day and fixed the problem.
Thank you for a 1st class job. Fitted a new boiler, radiators , thermostat and programmer. Arrived on time and finished on time. The team were very professional, polite and happy at their work. Its difficult to find a company that runs smoothly and overcomes any difficulties. I couldn't recommend Matt Grange Ltd. high enough. Thank you again Diane Highfield
Very professional, did an excellent job of boiler repair.
This company has just completed an upgrade on my central heating system. Matt is a lovely guy doing the pricing up and Chris and James who did the installation worked so hard to get the job done with the minimum disruption. They were clean, hard working and James did the housework. Had a slight problem afterwards but Maria in the office was on the ball and more than helpful. Overall a first class job from start to finish at a reasonable price. This company will look after us for many years in the future for servicing. Many thanks all your help has been appreciated!!!!!!!
This company installed my new boiler in June 2019. I chose this company after researching others on the Internet i.e. Check a Trade and other such sites. They proved to be the best and they have maintained my boiler since installation. I have just had the second service and also my gas fire as well. Both were done very efficiently and thoroughly at a very reasonable cost. Having both appliances done on the same day saved me quite a lot of money. I will use there service again as I trust this company and would recommend without hesitation long may they continue.
Excellent work done by friendly and knowledgable professional staff. Couldn’t help enough. Real attention to detail.
Have been using Matt Grange services each year since 2012. At all times the service has been friendly, competent and at reasonable cost. That’s why we remain satisfied customers.
Just had our old boiler, cylinder and system replaced and lounge fire serviced. Cannot fault them at all for speed of quotation, explanations, choices available, installers, cleanliness, you name it and they deserve 5 stars for everything. Special thanks to Chris.
Had Ceri for a boiler service, he was very professional, kept his working area clean and tidy and is great to talk to and always has a smile on his face! I'd definitely recommend using matt grange!
Very reliable firm - have used them for a few years now.
Brilliant service from Matt Grange as per usual.
They did an excellent job as always, have used them previously and will continue to do so. I'm always happy with their service.
Installed new boiler in 2018 and serviced for last 3 years. Efficient team that delivers. Maria is very well organised and a good communicator.
Very professional. Gave good advice on the plans that they offer. Cleaned up after themselves.
Excellent in every way. Great communication; knowledgable plumber; all diagnosed and fixed without stress.
We had a new boiler fitted by Matt Grange. Absolutely stress free experience for us, no hassle and a completely professional job. Highly recommended.
Excellent customer service and great value for money, definitely use again and recommend to others.
Arrived at quite short notice and did a thoroughly professional job. The engineer kept me informed throughout and even worked well past his scheduled finish time of 17:00. All Covid protocols were followed.
I love this team, been using for quite a few years now and wouldn't use anyone else, they are fantastic. Everything they do for me is excellent always on time, very clean and tidy and professional. Chris did an excellent job this morning fitting a new radiator thank you Chris. Maria in the office who I always talk too is fabulous, she really does need a mention for all the help over the years. Thank you so much Maria x
Matt Grange and team installed a new heating system for us, they were excellent. Knowledgeable, professional, worked hard over 3 days. Although it was a big messy job, they left my house tidy after the end of each day. We had a few quotes and Matt Grange came in cheapest by some way. We would definitely recommend.
With excellent reminder courtesy calls and correspondence from Matt Grange we had our annual service on our gas boiler. From a very friendly telephone booking with Maria, to a very friendly service call with Ceri, with every step explained well, to final payment; thoroughly recommend the services received. Keep up the good work Matt Grange and team!
Matt Grange was recommended to me by neighbours as a local reliable company to replace an ageing and faulty boiler. Matt Grange was one of 6 companies I had out to give me a quote. Not only were they the cheapest quote (not by much, however the cheapest nonetheless) they were also a company I immediately warmed to and felt like I was talking to a professional and trustworthy outfit. Matt came out to give me a quote and talked me through several options in relation to repairing my current boiler or replacing it and the pros and cons to each option. I decided to replace the boiler. Two engineers came out at 8.30 this morning and replaced the boiler, whilst working in the house they covered my carpets with dust sheets and even hoovered up after they completed the job. If there was a criticism of this company I would voice it however I can’t find one. Very happy customer. Would highly recommend Matt Grange ltd.
great gob done to a high standard at a competitive price.
Excellent service. Easily contacted. Staff arrived on time and did the job expertly without any fuss.
Excellent professional service all-round from receptionist to service engineers. Friendly, but polite and extremely efficient.
Very professional and pleasant workforce The installation went well , the Boiler use explained clearly and the house left in a clean state. Would recommend the firm for installation and / or service/
Matt and his team are always professional - boiler serviced and Nest fitted in the last 10 days and more than happy - definitely recommend them, we wouldn’t go anywhere else
Recent boiler/unvented cylinder service with Matt Grange. Used them for years for all service/maintenance needs. First class service start to finish. Highly recommended would not use anyone else.
Couldn't be happier with the service. Work carried out to an exceptional standard in a timely and professional manner by friendly staff.
Excellent service. I contacted Matt Grange Ltd. based on their rating on various websites. The response was timely and I received a quotation for the work which needed doing - installation of a new boiler the day of the visit. An appointment was booked quickly and any queries I had were answered the same day. The guys who did the installation were super professional and very pleasant. If only all companies operated at this standard :-) I have no reservations in recommending them.
Radiator replaced today. Excellent service - what more can you ask. Top trader
We had a very old boiler replaced and couldn’t be more pleased with the job the team have done. From arranging to visit and providing a timely quotation, answering our many queries to the installation (which proved a bit complicated due to the nature of the system) all have been done in a very professional and satisfactory way. Chris and James who completed the installation were excellent, friendly, worked very hard, kept us up to date on progress and ensured everywhere was tidy on completion. Would definitely recommend and will definitely use them again in the future.
Outstanding customer service and dedication - I never bother with filling out these sort of things - but the guy I had today was literally outstanding - would totally recommend this company - sorted everything out and went off for a part came back and sorted everything quickly and efficiently !!! Totally trustworthy too
Excellent diagnosis of heating problem, recommended the right solution, first class installation, punctual, tidy and a good price.
I had Matt's team come out to fit a new Oil Boiler and an unvented water cylinder. The team was Sam and Shona, they were so polite and professional throughout. They did a superb job, I am certainly happy to recommend Matt Grange and will be using their services again to do my annual maintenance.
Great team and excellent service. I have used them for a couple of years and they have always been efficient, good value, friendly and on time...this year COVID secure. I will book them for my boiler service again next time.
We have used Matt Grange for general servicing for a few years now. Today his team fitted a new boiler, Nest Thermostat and new radiator, the job was carried out as expected with great care and quality, the team were great as always. I would highly recommend Matt and his team, I find them to be honest, reliable and experienced.
The whole process was very professional. Matt came to quote the job and I received the quote the very next day. Had system converted to combi, all work was carried out to a very high standard with minimal disruption. Service was excellent and would definitely recommend Matt Grange and his team.
Had our yearly service on the boiler which was done by Ceri. Matt and his team originally installed the boiler and i have been very pleased with all the work they have done. Would recommend them.
Great service and well organised right from the start through to completion.
Saffron and Sam fitted our new boiler in a new position, soon as they turned up they cracked on with the work, both very courteous and knowledgable and did a great neat job 👍
Fitted new Worcester Bosch boiler and carried out some pipework replacement. Very satisfied with service and outcome.
New boiler installed, very pleased with this. Friendly professionals completed the work to a high standard, and correct PPE and social distancing was maintained throughout. I can highly recommend Matt Grange services
Used Matt Grange now for a few years. Always gives great service. Would recommend.
Have used Matt Grange for 3 years now. Engineers are always professional and polite. Work always carried cleanly. Would definitely recommend this Company.
Our oil boiler stopped working completely at the end of January. On phoning MattGrange they were able to send an engineer the following day - much quicker than a couple of other companies we phoned. The engineer arrived, quickly found the fault and repaired it. He was very professional and efficient. We shall definitely use MattGrange for all our future servicing, etc.
Matt Grange and his team installed a new oil boiler for me a year ago and came a week ago to do the first service. Every visit has been very professional, on time and good quality work undertaken. The team take time to explain everything. Nothing is a problem. Would highly recommend.
Great service, very pleased and would recommend.
Used this company to disconnect old gas fire from the gas supply, and then a few weeks later to install wireless thermostat. On both occasions the fitters turned up on time and did the work efficiently and professionally, and also cleaning up after themselves. Many thanks. Well recommended.
Excellent customer service, would recommend to anyone
Very professional and did an excellent job.
Matt's team provided professional service from start to finish. I am very happy with every aspect of the installation of my oil fired boiler. Sam was careful to explain the thermostat, which is a big help! Everything was left neat and tidy. I'm very pleased with the work.
The company installed an entire new hot water system to my property as part of a major conversion and spent in excess of £7k. Very good quality and after sales service. Would recommend!
Ceri repaired and serviced my boiler very knowledgeable and friendly no hassle service ,would highly recommend ,also they wear mask gloves and use hand sanitizer very professional.
I’ve used Matt and his team numerous times over the year and always found them to be on time, keen but very helpful. Cery (hopefully correct) went above and beyond to offer advice but all of the team have the same mentality and they all deserve the same gratitude. Strongly recommended.
Just had a visit from Sam to service boiler which was fitted by them. As usual very professional, efficient and friendly service. Happy to recommend them.
I was contacted extremely quickly after filling in the online enquiry. Matt came and gave me a quote the following day which was very competitive. He was very professional and thorough and answered all my questions regarding the new system to be installed. We did have a hot water tank so changing over to a condensing Combi boiler meant a lot of work taking out the old tanks and modifying the pipe work. Matt’s team arrived 2 weeks later and worked conscientiously throughout. The new boiler was installed and working in less than 2 days and we are over the moon with it. We have a smart meter which lets us know how much it is costing us in gas each day and we have gone from over £1 per day (just for hot water) to around 20p per day which is an amazing saving. I’m looking forward to seeing how much we save in the winter when the central heating is on too. A huge thank you to Matt and his team. Needless to say I would highly recommend.
We have used Matt Grange for servicing and repair work on our boiler for a couple of years and the service has always been excellent and prompt when we had a breakdown. They have now just replaced our boiler as it was showing its age with a new Worcester Bosch. Their communication is very good with quotes coming through quickly and any queries promptly replied to. Installation was done quickly and professionally by his staff and was finished by early afternoon. They left the boiler area very clean afterwards and clearly explained how it worked along with the controller. I would highly recommend them.
New radiator installed. Excellent service as always from Matt and his team. Professional, and friendly. Highly recommended
Always respond promptly, arrive on time and are very thorough and professional. We would not hesitate to recommend them, particularly Ceri Scotchbrook who serviced the boiler and then spent extra time advising us about our old gas fire and things we could do to improve it.
Matt gave me a very competitive price for replacing our dying Keston LPG boiler.Chris and Saffron arrived and observed social distancing protocols impeccably. They were always polite, good-humoured, worked extremely hard and with little if any mess. They would happily answer my queries in plain English and gave me an informative and clear tutorial on my boiler before they left. We were so impressed with the whole service. The secretarial response via phone or email is also polite and highly efficient. Overall 10/10 I would recommend them without reservation to anyone who desires value for money and a high quality professional service.
Use Matt Grange many times since 2010 when he won the job to install a new boiler to replace a Baxi behind the gas fire. He gets 5 stars for his excellent performance & good value for money . He has never let us down in 10 years
Boiler Installation was done on time without any issues. Great customer service, friendly engineers who cleared up after themselves and did a great handover to ensure I was happy with the job done and clear on using the new boiler etc. Highly recommend these guys.
Brilliant response. Sorted the problem straight away and were so helpful explaining the problem. They were very aware of soclal distancing, worked quickly and left everything as tidy as they had found it. Totally recommend this company to everyone.
Too expensive thanks
Excellent service from this company. Would totally recommend. Installed full oil heating system. Great people, very clean and professional. Thank you. Will definatly use to service the boiler in a years time.
Just had my second boiler service by Matt's team as they installed it 2 years ago. Once again excellent job.
Excellent service, prompt and efficient
Good work and also punctual and easy to arrange appointments.
An efficient,pleasant team, did exactly what was required, minimal fuss and disruption.would highly recommend.
Highly recommended, an excellent company to deal with. Matt was recommended by a friend. We had just moved in to the house and were having problems with the boiler and gas hob. Sam and his colleague arrived on time and found the problems. The boiler could be fixed which they did even though it took longer than anticipated. They explained every step so that we knew what was happening. The hob could not be saved due to corrosion and they then took the trouble to check all the other gas appliances so that we knew we were safe. I will not hesitate in using Matt and his team again.
Have used Matt and his team for almost ten years. Nothing but professionalism, excellent customer service and help. Always responds to questions when advice is needed. Just had a new boiler installed - faultless service and so clean and tidy around the house. Can not recommend them enough.
Brilliant service throughout. Would happily recommend. Reasonable price and excellent customer service.
Brilliant, efficient service at a reasonable price too!
Very professional from the quotation to the completion of the work. Gave helpful advice on which models to install and carried out the work as planned in one day. A great team, very efficient, courteous and friendly service. I'll be using again in future and will recommend to friends.
Very professional from the quotation to the completion of works. A great team.
Boiler service done on time, efficient and friendly company. I'll be using again in future and will recommend to friends.
Matt did an excellent job installing a new boiler. He gave helpful advice on which model to install and carried out the work as planned. I would recommend his work.
Location
Opening times
- Monday8:30 AM – 5:00 PM
- Tuesday8:30 AM – 5:00 PM
- Wednesday8:30 AM – 5:00 PM
- Thursday8:30 AM – 5:00 PM
- Friday8:30 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Other heating engineers nearby
Also available in Stockton-on-Tees
Is this your business?
Claiming it is free — book a quick call and we’ll hand it over so you can edit your details, add photos and take bookings direct.







