D Sparrow Plumbing and Heating Services
4.5(30)St Helens • OFTEC




Reviews
4.5
D Sparrow Plumbing and Heating Services gets a lot of praise from customers for its boiler work. One reviewer said engineers took time to examine a boiler properly before diagnosing the fault, and another said a long-running boiler problem was sorted after two visits. Several reviewers found the engineers courteous and friendly. One reviewer said the company told them a new circuit board was needed at a cost of £350, but another firm fixed the problem in 15 minutes as it was the trip switch, and they called it a scam. Another reviewer said the company is very difficult to contact and the phone is constantly engaged, and one reviewer said the company did not respond.
Got to work straight away and fixed the job. Would definitely recommend.
Can not thank sparrow enough for there quick service and sorting my boiler out, big thanks to Adam.
Simply put perfect. I’ve used local firms wherever possible as I always believe that they look after you better and you’re not a number you’re an actual person. D. Sparrows is that firm they fitted my boiler, fire and surround and also my Mums fire when her old one broke, they pulled out all the stops and got her one before her birthday, it was priceless seeing her face when she used the remote to turn her fire on it made her year. Thank you D.Sparrows
I’ve been needing a new boiler for some time, so I finally took the plunge and I had a few quotes from some local companies and then Sparrows sent an engineer to quote all the prices were of a similar level but the man from Sparrows was the most honest and affable man so I went ahead. I’m now lovely and toasty with my new boiler superbly fitted and any questions I had they didn’t mind answering. Oh and also they left my house spotless. I didn’t think real family businesses that put your needs as the customer first existed any more. I’m so glad to be wrong a very happy customer
I'd had 2 companies look at our broken boiler, paid them for call out, labour and for 3 new parts but they did not fix the problem. Sparrow came out and took time to examine the boiler properly before diagnosing. The engineers were very nice (wore shoe covers in the house which is always a sign of a courteous company). Jonathan phoned after the engineers had been and explained what the next steps were. The same engineers came back today and fixed the boiler straight away. Brilliant! Had another courtesy call from Jonathan after the job was finished. Quick, arrived on time and very reasonable prices. Would definitely recommend D Sparrow Plumbing and Heating Services.
Always had great service from all involved with the company.
Brilliant company
Men very good helpful
Friendly and approachable telephone staff, and a free advice call out!
Fast efficient service.
Prompt high quality service. Would definitely use again and recommend.
Didn't respond
Brilliant service by professional engineers who really know what they are doing. Had an issue with my boiler which British Gas had been unable to resolve. Two visits from these guys and job sorted. Thanks so much Sparrows.
Engineer courteous and professional was servicing boiler. Answered any questions we needed to ask. We will use them again next year. Gave us a read out as proof of boiler efficiency.
Very good, highly recommend
Good service
Wouldnt even give them 1 star!! They Said we needed a new circuit board for the boiler costing £350, had another company call out and fixed it within 15 mins as it was the trip switch. Total scam! Do not use!!!
Always very good service from from well trained staff.
Have used Sparrows for many years, always turn up when they say they will and we always get a quality job at a good price. Id recommend them to anyone, especially in the St Helens / Wigan / Warrington area.
Couldn't fault them at all. Made a special attempt to get my heating working for Christmas, soo grateful. Efficient and friendly. Would definitely use them in future and recommend them.
Did a full drain and sludge removal about a year ago, good value and great work from good knowledgeable engineers.
This company is very difficult to contact. Phone constantly engaged. When you have a service agreement with them this is not very helpful. The Engineers, when you can get them out, are good.
Area
Opening times
- Monday9:00 AM – 4:00 PM
- Tuesday9:00 AM – 4:00 PM
- Wednesday9:00 AM – 4:00 PM
- Thursday9:00 AM – 4:00 PM
- Friday9:00 AM – 4:00 PM
- Saturday9:00 AM – 12:00 PM
- SundayClosed
Additional information
- OFTEC
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