Neil Cotterill Plumbing and Heating Services
5.0(30)St Austell • OFTEC




Services
Heat pump installation
Oil boiler installation
Reviews
5.0
Neil Cotterill Plumbing and Heating Services is described by reviewers as knowledgeable, friendly and professional, with clear explanations of the work. Several reviewers mention a fast response, including same-day attendance for a Heat Pump service, a broken boiler and an emergency repair. Reviewers report a range of work, such as a bathroom update, a full gas central heating installation, a boiler replacement, shower door fitting, gas pipe replanning and radiator repairs. Some reviewers describe work as clean and tidy and say they would use the firm again, while one reviewer found the prices reasonable and another called a quote fair. One reviewer gives no complaint.
I have used Neil for a number of different repairs and most recently for updating our bathroom. He is extremely knowledgeable and attentive. Always happy to explain everything in layman’s terms giving me a full understanding. Would definitely recommend Neil to anyone.
First class service by a very skilled professional,from the very start he had what it takes.Communication was good and the timing was good and the job finished on time. On top of that a smashing bloke I would recommend him to anyone he is a genuine clever person.
Serviced our Heat Pump. Excellent thorough workmanship. Great fast communication. Highly recommended, very professional, knowledgeable & friendly. Very fair price charged. Would 100% use again with confidence.
Neil has an excellent attention to detail and will go the extra mile to ensure top quality workmanship. Also happy to provide clear explanations.
My sister's boiler needed servicing-I called Neil and explained the situation. He fitted in a visit that same day and went well beyond expectation in the professionalism, care and efficiency he took in helping us through a very tricky time. I thoroughly recommend Neil in every respect.
Neil replaced our oil fired central heating boiler. From the initial phone call to the job completion his communication was very professional, polite and efficient. Neil is well qualified and has an excellent engineering background. His administration and punctuality are excellent. His quote was comprehensive and fair. We are very pleased with the service given. 100% recommended. Norman & Jenny.
Great service and fixed the problem. Will definitely use Neil again.
Our boiler broke during the bad weather....Neil came out the same day and by lunchtime the next day,the part was in and boiler working! Lovely guy, professional, efficient..... highly recommend.
We recently moved into a new house, and hired Neil to come and take a look at our fuel boiler (which was producing an unusual smell). Neil investigated the problem thoroughly, explained the operation of our central heating system in detail, and identified several ways to optimize the operation of our entire setup (including the boiler, hot water tank, and the radiators). Neil is very knowledgeable and his explanations are very clear -- we'll definitely be using him for all our plumbing and heating needs going forward.
Neil did a fantastic job helping with plumbing jobs at our house. He was very professional, hard-working and skilled. All the jobs we asked were done to a high standard, in good time and he was also very helpful in providing advice about our heating and water.
Fully recommend Neil, total professional service from initial survey to completed work. Full installation of gas central heating and gas cooker connection, nothing was too much trouble, friendly, helpful and restored our confidence in local tradespeople, will not hesitate to use Neil for any future projects, would give more than 5 stars if we could, thank you .
Immediately attended after we moved into a house with a water leak, great advice on water heating system we weren't familiar with. Speedy repair, and a great price too!! Thanks so much Neil for taking all of the drama out of our crisis.
Once again, excellent service, very efficient, minimum disruption and mess, very good workmanship and really helpful and friendly. Neil always goes above and beyond the call. Highly recommended.
Needed a local heating engineer and Neil was recommended. Our boiler had been neglected and improperly serviced and repaired. Neil is very knowledgeable and thorough. He fixed a number of issues and got the boiler working A1. Thoroughly recommend him.
5 stars for a truly 5 star service. Friendly (lovely chap), reliable (arrived on time with great communication), highly professional (great work, great attidtude, clean and tidy) and knowledgeable (advised and replaced our 40 year old boiler and water tank with a complete new system). Highly recommend.
This guy ! Can not recommend him highly enough. Not only did his job professionally and to the highest standard but helped me with lots of different things as I was moving in. He was polite friendly and kind. Went above and beyond for me. Sorted things by phone I couldn't have done. Very very highly recommended.
Another happy customer. Neil is very knowledgeable, his work is first class and his prices are reasonable. I highly recommend him.
Excellent service, great workmanship and reasonably priced, I cannot recommend Neil enough and will definitely be using him again, we have used various plumbers over the years and Neil is the best by a long way 👍
A very happy customer. Neil did a great job fitting our shower doors. Would highly recommend.
If you are looking for a reliable friendly plumber then this is the firm you should use. Shows up when agreed and provides communication throughout.
First class, work to the highest standards.
An emergency repair was needed at home. I phoned Neil at 4pm, he was here at 6pm and was finished half hour later. A great all round service, thank you for being so responsive and letting me know about the issue I had. He’s now my go-to plumber!
Highly recommended. Very personable. Professional. Replanned the gas pipes in my house which were all over the place and are now neat and tidy. Making my boiler more efficient. Will be using again.
Excellent work, friendly, efficient and high quality finish Highly recommend
Neil replaced our combo boiler, he was very professional, excellent time keeper, kept us informed, his work is exceptionally neat and I would not hesitate to deal with him again or recommend him to others. A very happy customer.
Came out quickly to sort a radiator problem, but if left undiscovered would have been a huge problem. Sorted it within a few days. Clean, helpful + reasonably priced. . Would not hesitate to recommend.
Neil went above and beyond to help with a leak under my elderly mother in law's bath this week. Got nowhere with her emergency home cover, who sent a plumber who was there for 10 minutes and left saying he couldn't access the pipework so was unable to help. Neil agreed to call in the next morning, assessed the situation and managed to return later the same day and complete the repair. Very efficient, clean workmanship and reasonable price. Thank you Neil for helping out in such short notice. A1 service, definitely recommended.
Rayburn removed & new boiler fitted. Very pleased with result. Knowledgeable & competent. Prompt & efficient. Even showed how to join a gas pipe!
Area
Opening times
- Monday8:00 AM – 6:00 PM
- Tuesday8:00 AM – 6:00 PM
- Wednesday8:00 AM – 6:00 PM
- Thursday8:00 AM – 6:00 PM
- Friday8:00 AM – 6:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- OFTEC
- Emergency call-outs
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