Arlow Plumbing and Heating Ltd
5.0(353)Spaxton • OFTEC




Services
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Radiator installation and replacement
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Thermostat and heating controls
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Heat pump installation
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Radiator installation
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Oil boiler installation
Reviews
5.0
Arlow Plumbing and Heating Ltd is described by reviewers as friendly, professional and polite, with many saying staff arrive when they say they will and leave the home clean and tidy. Several customers have used the firm for years for boiler servicing and new boiler installations, and a few mention that issues were found and fixed quickly. One reviewer said the firm refused to quote for a replacement boiler, calling the reasons made up, and felt it did not want the work. Another reviewer praised the firm for checking a boiler before a house purchase and providing a concise report with photos.
On time, polite, professionals, reliable and affordable service highly recommended to maintain, survey or solve problems in your heating installation
Faultless, quick and friendly service. Good prices and clear, honest advice. Tom (I think?!) was prompt, swift and tidy. No sales push, and we will definitely invite them again.
Excellent service, were able to fit me in and got my heating pump working again quickly after identifying the problem, so i now have heating working again
Great service, friendly, polite staff. Highly recommended.
We used Arlow Plumbing and heating for a new heating system and now have them service the heating on a yearly basis. The company is a small local company with very helpful staff from the office to the engineers! I would not hesitate to recommend Arlow Plumbing and Heating to friends and family.
Thoughtful and thorough Thank you
As always, a great, professional, reliable and friendly service! Thank you.
Return customers & still very happy with our service. Quick & friendly at a good rate. Would definitely recommend.
Friendly, honest, reliable and local. Been a customer for a few yrs now, will always recommend them and will continue to use them myself.
Had my boiler serviced recently and for the last two years always on time always happy and friendly
Excellent service for my gas boiler. Engineer was polite and friendly.
As always great customer service many thanks!
They are the boys for the job !!
Excellent service from booking the appointment to the job being completed Great communication throughout the process Highly recommended
Very very good. Tidy, polite, considerate workers doing an excellent job at a very reasonable price
Boiler Service. Excellent service.
Excellent knowledgeable service, whether small or big jobs, i trust and recommend arlow plumbing100%
Excellent service from phone call to service engineer visiting to fix issue with the system & service gas boiler. Kept me up to date with what the issue was & repairing/fixing the problem. Very pleased & would highly recommend Arlow.
After recently using Arlow Plumbing for a boiler service they were the first people I went to when our toilet flush stopped working properly! After providing information about the problem we were quickly booked in and kept informed of costs and timescales. The plumber knew exactly what needed to be done and carried out the repair quickly and efficiently. Will definitely use them again for any plumbing problems and have no hesitation recommending them to others.
As always Arlow’s engineers are very personable and professional when they carry out the annual service. Kerry is terrifically efficient in making any appointment and listens carefully to questions and queries. Thoroughly recommend this company.
As previously great service provided. Steve arrived on time and carried out a very professional service. No hesitation in recommending this Company to anyone.
Great company to deal with, very helpful and professional, and the work is always carried out to a great standard. I would highly recommend this company.
Engineer arrived on the time stated. Was very thorough in carrying out his task. Would definitely use again.
I recommend to everyone which is in need of a trusted plumbing company and friendly .
Excellent service as always from Arlow Plumbing & Heating. Always prompt, courteous and get the job done quickly and efficiently. Highly recommended for all installations and servicing.
Great service, quick to respond to my initial enquiry, we're able to fit me in straight away. Had new bathroom sink taps fitted, the technician was on time, really friendly, and did a perfect job in a short time. Would absolutely use Arlow Plumbing for future work.
Really pleased with the work thats been carried out. Weve used them several times and theyve always been proffessional, prompt, friendly and very helpful. I wouldnt go anywhere else now.
Great service as usual, really friendly, clean and tidy. Always accommodate times that suit us.
We always use Arlow for our annual boiler service and gas fire service. Today we used Arlow for a replacement bathroom radiator. Communication was great, Kerry in the office is really supportive with queries. The engineer arrived promptly, did a really tidy job and left no mess! It’s 5 stars from me. I wouldn’t use anyone else for my plumbing/heating needs.
Great communication, managed to get a boiler service booked in a day or so, very good service. We will use again in the future.
We have been clients of Arlow's for many years and they have serviced our oil fired boiler to a very high standard. However this year the time came to have a new one and the team at Arlow's installed it really well and whilst it took two days they kept the disruption to a minimum. We are delighted with the new boiler and the professional manner by which it was installed. We would highly recommend Tom and the team and we thank them for a job well done and ongoing servicing.
Used Arlow for a full lpg boiler service. Steve was excellent and very knowledgeable, clean, tidy and a very friendly chap. Would definitely use again. 😃
Prompt attention to my boiler malfunctioning. Kept fully informed of parts ordering and remedial action.
Brilliant friendly company got me all sorted with a new boiler in a week thank you
Always polite and punctual. They are an experienced team. I have recommend them.
This business deserves 100% . Nothing was too much for Kerry in the office, very pleasant and answered all of our questions with professionalism. Tom fitted the boiler etc. and never stoped working apart from a Bacon Butty. Lovely people. We highly recommend this business.xxxxxx
Great service and very reliable, friendly employees and clean & tidy within their work environment.
Absolutely fantastic experience from start to finish. From the initial enquiry through to installation, the team were professional, responsive, and incredibly efficient. They took the time to clearly explain the new boiler system, answered all of my questions, and made sure I felt confident with everything before going ahead. The installation itself was carried out quickly and to a very high standard, with great attention to detail and care taken in my home. Everything was left clean and tidy afterwards, which I really appreciated. You can tell they genuinely take pride in their work and customer service, nothing felt rushed or overlooked. I wouldn’t hesitate to recommend them to anyone looking for a reliable and trustworthy plumbing company. Thank you again to the whole team!
Many thanks all OK clean working just what anyone would like Top team .5 star's new year still 5stars
Arlow always provide exceptional, professional and friendly service.The engineers always do a brilliant job and take pride in their work. Arlow is the company I always go to for my plumbing and heating needs.
A great experience from the initial communication and quote, to doing the job and payment. Job completed on time, with high quality and in budget. I highly recommend them for any small or big project if you want peace of mind.
I cannot recommend Arlow Plumbing enough. They have just finished installing a Viessmann weather compensation heating system with all new radiators into my home which is under renovation and the whole experience has been first class. The engineers worked tirelessly and clearly were technical adept. They respected our home despite taking up a number of floorboards and always tidied at the end of each day. The system is a little more expensive but is more efficient than a conventional domestic system.
Lots of communication on when and who was coming to do the work. Turned up on time serviced my LPG fire without any mess and checked all was safe. Would highly recommend Arlow.
Quick turnaround from request to completion. Great job and early too
Great Service from the team at Arlow. Highly recommended.
Brilliant service as always from Arlow Plumbing and Heating; Steve and colleagues are fantastic. We have used them for years now, utterly reliable, trustworthy and professional. Wouldn’t think of going anywhere else, from booking a job to getting the sign off, these guys are great.
I only recently came across Arlow following a relative's recommendation. Everything about the service from initial contact to boiler installation and aftercare is excellent; these people really do know the meaning of delivering outstanding customer satisfaction. I found them competitively priced and given the quality of product, service workmanship and advice, I believe they offer extremely good value for money. Recommended without any hesitation at all and will be using again.
Have used Arlow a few times now for various issues. Communication always great from start to finish. Always pleased with work carried out by them. Highly recommend.
Had a problem with my combi boiler and they came and fixed it that day, going to sign up to their service plan.
Got a gas engineer out to me very quickly for the second time when everyone else claims to be booked for a week!
Always a professional service
This is the third time we have used Arlow Plumbing & Heating & we have received excellent workmanship every time The engineer always arrives at the time given, very friendly, very professional & works quickly & makes no mess at all Five star treatment all the way
Great and friendly service as always. Many thanks to Tom and the Team. x
Amazing service. No boiler fitted. All the mess cleaned up after. Brilliant job thank you
Brilliant service. Very quick and professional and managed to fix our water issue within a few days of me contacting them. Will definitely be using again in the future.
10 out 10! The whole process of dealing with Arlow Plumbing and Heating Ltd has been outstandingly good - from initial contact through to installation completion. Thank you so much for being such an easy company to deal with! Tom (our installer) was pleasant, knowledgeable and very respectful of our property - I’m very happy to recommend your company.
Brilliant. Great work on my boiler service, friendly and chatty, most importantly for me turn up when they say 👍. Thank you
10 out of 10 service. Their communication was great from start to finish. And the engineer was friendly, prompt and fixed the problem straight away. We will definitely be using Arlow Plumbing again
New Boiler fitted 7/2/2025 , Tom arrived on time removed my old Boiler and installed my new one in a very Professional way, and was a very tidy worker 10 out of 10 for Arlow Plumbing & Heating
Excellent, prompt service by Arlow Plumbing!
From initial call to Arlow Plumbing with Kerry, communication is always professional & you are kept up to date with information regarding your appointments etc. Annual Boiler Service with Steve Always on time, takes his shoes off without being asked to. Friendly and polite. Would Definitely Recommend
I have to say one of the best Plumbing and Heating Companies I have ever dealt with. Everyone so friendly and helpful, explaining everything in full detail, including the engineer to came to fix our boiler and perform an extremely thorough maintenance. No question of them receiving a 5 Star Review!!
Great service yet again
Every member of staff I have dealt with at Arlow Plumping and Heating have gone above and beyond. They are professional, knowledgeable and extremely polite and helpful. Their prices are also competitive. I would absolutely recommend this company 100%.
Arlow plumbing & heating are a fantastic company, we’ve had lots of work done by them over the years. They’ve fitted us a new boiler on the other side of the house, ran new gas lines for our new kitchen, ran water around our new extension & we’re part of the boiler care plan with yearly services. Their customer service is like no other, Kerry is lovely to speak to on the phone & every staff member we’ve had work on our house has taken so much pride & care in their work. We’ve had Steve the last few years service our boiler & he’s polite, professional & does a fantastic job. ⭐️⭐️⭐️⭐️⭐️It’s always 5 star service & we’d never trust anyone else now⭐️⭐️⭐️⭐️⭐️
Super professional and friendly. Steve was excellent and customer service was brilliant. Very happy with the work provided.
Very friendly and professional, both on the phone and in person. They’ve done a number of plumbing jobs and central heating jobs for us over the last year and work is to a high standard. Wouldn’t hesitate to use them again and can definitely recommend to others.
Great job as usual, fast and efficient.
A great company to deal with. Prompt responses to emails and calls. They are very reliable and turn up when they say they will and do a great job. Highly recommended!
Great service as usual from Arlow Plumbing. Timely reminder of annual service, date suggested and kept, engineer arrived on time, service successfully completed and no price increase from last year. Can't fault them at all!
Very quick communication - very friendly and professional for a boiler service. Would definitely recommend!
Had some new parts fitted on toilet flush, the engineer arrived before alloted time was clean tidy and no mess left, would use again .
Had our boiler looked at today after having a poor experience with our last boiler company, I have to say the engineer was amazing, he was able to quickly diagnose the problem, and fix the problem the same day and complete a service, the customer service was also excellent, could not recommend enough will be looking into a care plan now, thank you Arlow plumbing if I could of given more than 5 stars I would of!
Great company, friendly and professional and all jobs have set prices so no scary final bills! Recommended!
Very helpful great service definitely recommend.
Had a shower replaced. They turned up early on the day, which was great. They took the old shower out, put the new one in, and fitted it perfectly. They showed me how the settings worked, cleaned up, and left the job perfectly. I would definitely recommend them.
Just had my boiler serviced by Steve and not only did he do a great job and gave me good feedback about my boiler, he is also a top guy and was so friendly to have a chat too. We are definitely going to sign up for the care plan as these guys are trustworthy.
Great service and engineers.
Have used Arlow Plumbing for a couple of years now. Organised sends reminder when service is due. Very good service, friendly engineers. Have recommended this company to people looking for services etc. Just had my boiler serviced and as usual good job done.
Always a great service from Arlow. We’ve used them for our boiler servicing for the last 5 years, and honestly wouldn’t go with anyone else.
⭐️⭐️⭐️⭐️⭐️ Had a fantastic experience with Arlow Plumbing and Heating. The engineer was brilliant—courteous, punctual, and incredibly professional. He kept everything clean and tidy throughout the job, which made a real difference. The installation of two designer radiators was done to perfection, with great attention to detail. Couldn't be happier with the quality of work and service. Highly recommend!
Recently moved into the area that Arlow cover and I am extremely happy with their service. They have provided an exceptional service through both their engineers and customer service. If they don't answer the phone you should leave a message as they have always called me back. They will find the answer to any queries you may have regarding your heating system. I highly recommend Arlow and will continue to use them. Update - Arlow fitted a new Worcester Bosch combi boiler for me at the end of July 2025. Again, I can only highly recommend them for their professional and courteous way of working. Everything was clearly explained and all queries answered. Additionally the working areas were left clean and tidy. Thank you all for your hard work - i am a very happy customer.
Outstanding in every respect. Boiler pipe leaking right on time for Bank Hoilday weekend! Phone call to Arlow on Sat a.m. Technician out almost before the call ended. He went off to a local supplier because the part wasn’t on board and also did a v skilled job of removing a difficult component . This is nothing unusual. Arlow installed our top quality system, far less costly than a BG salesman who quoted much more for less damage to the wallet. Their service plan is spot on. They hoover up, too! I thought a proper job only happened in Ireland these days … if Arlow worked from Westminster, potholes might not exist, trains would, rivers would be pollution-free, along with the Houses of Parliament. Many thanks!
Steve, who came to service my boiler, was very polite and professional. I would definitely recommend Arlow Plumbing and Heating to friends and family.
Top class professional and on time. Really impressed with the service as a whole, the plumber was prompt, professional and very personable. The price was also good. Will definitely recommend to friends.
Exceptional service would highly recommend this company Fast efficient and very professional Tom your engineer is a credit to your company 5 Stars from me 👍👍
A great job carried out by 2 heating engineers, we are very pleased with the outcome, thank you.
Came when said, worked hard to solve problem, fitted new shower very well. More than satisfied!
Fast service good price
I can 100% recommend Tom Arlow plumbing and heating . We have used them on and off for a few years now . I had a 5 ⭐️service ,the engineer was very friendly and knowledgeable he arrived on time . I paid what I thought was a fair price . It’s a 👍from me .
Good friendly helpful service from the engineer who carried out the work.
Good workmanship clean and tidy will use again
As always very efficient! Very polite and kind engineer. Can’t fault Arlow plumbing and heating. Thank you.
Had the yearly Boiler service this week April 28th .Great service polite service engineer Steve Would definitely recommend Arlow plumbing
Good communication & efficient service.
Fantastic swift service, thank you.
Recently had my annual Boiler Service and was very pleased Thank you
Very friendly efficient service, will be back again for my next boiler service
Helpful, prompt and great workmanship. Highly recommend
Highly recommend - good experience all round - with the office/customer service and with the expertise of the heating engineer and the way he works. Very thankful to have found this team and for their swift attention to matters.
Great service. Completed a supply and fit new radiator and pipework. All system tested. Would highly recommend.
Quick to respond and get us booked in. Aligned my boiler service and radiator fitting for the same day! Nice clean and tidy work thanks very much
Arlow got back to us after leaving a message about a leak on our boiler. Arranged a visit and problem was found. They quoted, then ordered the part and returned to fix our boiler. Excellent service, will be booking them in for our boiler service soon.
Brilliant as always and totally reliable
Engineer arrived early due to availability, polite efficient and professional. Explained what he had done and why, made everything easy to understand. Reliable and communication good.
Fantastic service, happy to have a reliable plumber. Thank you to the team at Arlow Plumbing
Once again Arlow Heating and Plumbing gave great service, reliable, always know what they are doing and pleasant to do business with
When our boiler gave up we decided to contact Arlow to see if they would be able to replace our boiler, pipes and all the radiators in our house. Tom Arlow was absolutely incredible, came out to assess the house, insulation and the radiators and boiler we had at the time. Gave us a reasonable price and even let us chose what radiators we would like to have installed. Stayed in contact with us the whole time when organising dates and was happy to work around when we were able to do. We had Tom (not Arlow) and Alex for 5 days for the work and despite working from home the disruption was very minimal! It was, of course, noisy in some places but they would always let us know what was going on, both were so professional and friendly the whole time. Always happy to answer questions if we had any, very tidy and never left our house messy or with anything out place. Could not recommend them enough! This was honestly the first time me and my husband have ever felt 100% comfortable with work going on in the house. Thank you all for everything.
We have been using Arlow Plumbing and Heating for many years. They are amazing. Exceptionally professional, and a very reliable service. Thank you.
Once again very good service Steve has been doing our boiler for the last 3 years always cheerful and such a lovely man
Highly recommended, first class service!
Absolutely brilliant! After having a boiler service and being told we had a gas leak coming from our old boiler (service not carried out by Arlow) to this other business condemning it, so no hot water or heating and still hasn't got back to us with a quote, so glad I didn't rely on this other business.. Called several other businesses and Arlow was the last I had tried... Straight away I was really impressed with Kerry, she was absolutely brilliant in helping to get new boiler sorted for us asap. And giving great advice even if we didnt choose to get a new boiler with them. Customer service was outstanding! Tom and the team who gave us there professional opinion along with doing the whole relocation and fitting of the new boiler, it took 2 days to do the work and within a week of our old boiler being condemned! Could not be more impressed especially for this time of year, and having a little girl that doesn't sleep well if shes not warm enough (Goldilocks) thank you so much to everyone at Arlow. Definitely recommend.
Always use Arlow for our annual boiler service. All has gone well. Fair price and good, friendly service.
We would recommend Arlow Plumbing.The whole experience from inquiry to the installation of a new combi boiler was easy, quick and flawless. Kerry in the office was polite and prompt with all e-mails and phone calls. Tom the installer was polite, efficient and tidy making sure all the carpets were covered. He was very helpful explaining how the new boiler and thermostat worked. We were kept informed by text and e-mails at all times.Highly recommend.
Very pleased with the whole process the engineers are very polite, helpful and considerate of my property, went above and beyond, explained everything they were doing and made sure we understood the operations of the new system clearly Would highly recommend them
Arlow Plumbing & Heating have always been fantastic to deal with! They attended my place at short notice and fixed a heating issue I had the same day, they're very friendly, responsive, the engineers are polite and courteous and I would highly recommend to anyone! I seriously cannot fault them, thank you!
Prompt and efficient service. Thank you
Work done on existing boiler to keep us in hot water and heating as a temporary measure until new boiler installed - very efficient and helpful as always. New boiler quote given very quickly with all details needed. Work being done asap . Very pleased with everything.
We were recommended Arlow by a family member and are we had we listened. It’s so easy to book our boiler service. They arrive on time are efficient and thorough. Any issues are dealt with in a timely manner. We were so pleased we arranged for other family members to book their services and our business is using them too.
Excellent service easy to connect, very helpful staff.
Very pleased with our boiler service; on time, very efficient and friendly engineer. Glad we went for the care plan.
Local firm provided central heating service. Good communication, tidy work, reasonable price. Would recommend.
I’ve used Arlow Plumbing for quite a few years for all my heating and plumbing jobs and wouldn’t use anyone else. Very pleasant people to deal with.
Was let down by British Gas not turning up. Arlow p&h were able to fit us in. Great service, turned up when expected, reasonably priced.
Always give excellent service - would recommend highly.
Boiler service professionally carried out. Really impressed. Well done. Thanks Stephen.
Top service from start to finish. Everyone who we had contact with were friendly and professional. New combi-boiler fitted and no trying to oversell so the trust was felt straight away, which didn't wain after the job was done. Engineer and Plumber had carpets to trail up the stairs so not to dirty the house. Cleared up with their own hoover. Care plan very reasonable. From our experience we couldn't recommend Arlow highly enough!
Arlow always do the job they are contracted to do, always on time and always reliably. I have never had any reason to question their work.
Recently had my old oil boiler replaced with a new one. Very pleased with the way the work was carried out. Very professional from start to finish. Also, good advice on which type of boiler was best for my situation.
Very prompt response to our problem. Very well informed at all stages with reminders sent by text and email of the engineer's arrival. The very pleasant engineer kept everything clean and tidy. Great service. Highly recommend.
Excellent, efficient service represented by Arlow. Tom and Alex were a great team in installation of the new boiler system. Took away all old equipment and never left the house untidy. As elderly people they looked after us all the way and explained all required elements in simple but usable terms. Certainly a company that will be used again. Well done all.
brilliant company came to my rescue with a new boiler with in days of my old one going bang very friendly staff thank you so much
Very efficient company would definitely recommend.
Fixed our faulty boiler at very short notice. Very professional, polite and friendly, and had the fault diagnosed and fixed within minutes! Highly recommended.
Arlow Plumbing team are helpful and is very tidy. We had a heating service and we had all the questions answered and sorted. Thank you all. Hilary, Dave & Joan
Continue to use this company for yearly boiler service. Always responsive, punctual, respectful of my home. They have sent the same guy Steve every year for the past 5 years. Would not go to another company. 5 star service
Boiler serviced 27 of June always done on time and efficiently by steve
Great company excellent communication and friendly engineer Ha ha highly recommend x
Excellent 5 star service and delivery of our Bosch Worcester 8000 system. Highly recommend this caring family business. Very much appreciated and well done. Ruth & Daren Barclay
Excellent friendly service.
Always use Arlow for my annual boiler service and landlord safety check. Excellent communications, on time , tidy , polite and friendly at a good price.
Brilliant job. Professional and friendly team. Tom and Alex did a great job and finished it to a high standard, leaving the kitchen as they found it. Will be working with them in the future.
Over the past 3 months we have had our annual service and work done to install a new radiator and, we hope, some trouble shooting done on an under performing rad that we now hope is fixed. We have found Steve, Tom and Kerry very efficient and excellent to work with and have no hesitation in recommending them.
Excellent service, friendly, polite & profesdional & offer great deal for affordable monthly care plan Staff are great
Annual boiler service was arranged and completed with no fuss; Steve was fantastic, as always. Highly recommend Arlow Plumbing & Heating.
Great engineer very happy with all the work including installation and service. Thank you all very much.
On time, polite, job done. Great stuff.
Had a leak from a boiler - had Steve out to diagnose and fix. As ever very professional and friendly.
Boiler serviced efficiently and at a reasonable price. Peace of mind signing up to their scheme so I know there the next service will already be paid for in advance and also knowing I can call if needed within the year. Would highly recommend.
Excellent service from initial enquiry to the friendly and professional team carrying out of the boiler service. Can't recommend them highly enough.
Excellent service from Arlow Plumbing & Heating, from communication to getting the job done in quick time. Service Engineer, Steve and colleague were absolutely brilliant, and as always, professional and polite during their visit. Look forward to scheduled service next year.
Excellent friendly service, I would 100% recommend on my personal experience.
An excellent service from Arlow's, who replaced our leaking oil boiler at fairly short notice, at a competitive price. The installers, Tom and Alex, were prompt, courteous and tidy, overcoming some tricky access issues and finishing the job within the anticipated time-frame. We had a small oil leak afterwards which was fixed at the commissioning visit. All good, thanks.
Excellent service from Arlow Plumbing & Heating. Steve does a very good job of servicing our boiler every year. Arrives always on time. Very friendly. We always get a reminder from company when service is due. We would definitely recommend Arlow Plumbing & Heating for any of your boiler & plumbing needs.
Recent boiler installation with Arlow Plumbing & Heating was a great success. Excellent workmanship, friendly, helpful and polite. Love the new Worcester boiler which is quiet and looks good too. We would highly recommend this company which also provide after installation service care.
A very efficient service engineer arrived on time gave the boiler a though service gave helpful advice regarding insulating overflow pipe, very tidy & very helpful & we pay so much a month fully recommend.
Wonderful experience using Arlow. Tom & team took away all the old pipework and radiators, replaced with 13 new radiators, new worcester bosch boiler and water tank. They were very patient in answering all of my questions and requests, happy to recommend to other people.
I've used Arlow for boiler servicing and plumbing jobs since 2015. They offer good reliable service and I'd certainly recommend them.
Prompt and reliable, friendly customer service.
Super prompt and friendly service. Very pleased with the work done by Steve. Would highly recommend.
I arranged a service today, and unfortunately my boiler has given up. Tom has been able to send me a quote and sourced a new lpg boiler today. They are going to install it on Monday. It was a breath of fresh air to deal with a company that looks after their customers and actually knows what their talking about. Thank you.
I had a service for my combi boiler, explained everything, very good.
Very polite. Explained what he was doing. Arrived in time. Clean and tidy.
Very good firm, very polite and fair price
Really good service again from Arlow Plumbing & Heating. Contacted them around a 'hot water' issue with our central heating system and they were there the same day to assess and remedy the problem. No hesitation in recommending them to others, they really do care and are invested in their customers.....
Arlow Plumbing are the only company I would trust with my home needs. They are always well priced, great service and follow up to ensure all is ok.
Excellent job replacing our oil boiler, from quote to finishing commission.
very efficient and friendly engineer and good company highly recommended
Fabulous service . Recently started a service plan and really happy with the service and communication. Contacted with a heating issues and engineer attended same day and fixed within the hour. Worked clean and explained all work. Would highly recommend
Very pleased with the engineer. He was professional and did a thorough check on by gas boiler. I would recommend
Excellent service very happy with the work done Would always recommend Arlow Plumbing and Heating
Been using Arlow for a few years now - really great service and always very responsive to emails.
Having recently moved into the area, we urgently required someone to sort out our underfloor heating and replace the boiler. After looking at the reviews we chose Arlow and were not disappointed. From our first contact with Kerry in the office to Tom Arlow who visited us for consultation, to Tom who sorted out the heating and fitted the new boiler and finally Steve, who commissioned the completed work, we cannot emphasise enough how impressed we are with their professionalism, help and going 'that extra mile' to ensure we were completely happy with the work. Special thanks to Tom who installed the boiler in cramped, difficult conditions, but at at all times was clean, tidy, efficient and a very nice chap. We have no hesitation in recommending Arlow Plumbing and Heating. Well done Arlow team!
I was very pleased with the installation of my boiler, very professional and friendly workmen. Tidy throughout all aspects of the job.
Am so pleased I was initially recommended to go to Arlow for a new boiler. The customer plan is a wonderful bonus. The staff are efficient, courteous and a pleasure to be in touch with. Am very grateful to them. carol manley
Quick response, great work carried out, knowledgeable, punctual, courteous and value for money. Used now 3-4 times and would always be my preferred choice.
I got a response to my initial query very quickly and had a follow up phone call to clarify the nature of the work soon after. I received a written quote promptly and my appointment was booked. I received confirmation emails and texts for the appointment and Tom the plumber turned up on the time and date stated. Tom worked tidily and did a great job. I was really impressed with how professional Arlow heating and plumbing was from start to finish and will definitely use them again. I will also recommend them to family and friends.
Brilliant service and great value
Great service. I was pleased how quick I could get an appointment for Gass assessment. They have rang me 30min before appointment as requested and the person who arrived (Steve) was very pleasant ☺️
Tidy and efflcient boiler installation, the after care will be the telling point.
Steve did a great job at disconnecting and removing my gas hob and making the connection safe. Always friendly and professional and would recommend. Great work and company.
Excellent and Fantastic!! Very well organised, professional and efficient in any enquiries. I certainly recommend them very highly!
Great service. Easy to arrange and a friendly engineer arrived to carry out the work. Communication of the pending appointment was brilliant. I wish other companies were as good. Many thanks
I had to replace my old boiler, and I requested different quotes from different companies. It was a daunting task as I was basing my decision on the reviews I found on a google search. I was impressed by the quick and professional response I received from Arlow Plumbing. I was looking for a reliable company and after a couple of calls and a few emails exchanged I felt reassured they were the right company. Communication with Arlow has always been excellent, and the engineer arrived yesterday on time to carry out the job to an extremely high standard. He was very friendly, professional, and left the area spotless. I would highly recommend their services to anyone looking to replace their boiler. Thank you!
Arlows are tops for heating, (boiler maintenance). There isnt anyone we've come across as helpful/knowledgable and as straightforward as Steve
Excellent response to our problem. All sorted within a few hours. Thank you
Serviced, repaired and provided CP12 Landlord Safety Certificates for all our lodge gas installations. Arlow Plumbing and Heating provided a quick, professional service. Their on-site engineer was a cut above the rest, experienced, knowledgeable, helpful and friendly. Highly Recommended.
Annual boiler service down professional as efficiently as always
Excellent service, polite, ontime and were very professional in the job and cleaned up afterwards so i am very happy to recommend them 100% thank you
We have used Arlow Heating and Plumbing several time previously for big jobs and little jobs, so had no concerns about having Tom arrange to install underfloor heating in 2 rooms and hallway. Everything about the work was done well and with professionals at all times, so we are very happy again. We have no hesitation in recommending Tom and his team.
Very impressed so far Have just accepted a quote for replacing my old oil boiler and installing a new radiator. I had obtained three other quotes but chose Arlow on the grounds of perceived professionalism, friendliness and superb communication. Their quoted price was about the middle of the range but I felt that they were head and shoulders above the others in everything else so I am confident of having a first class job done in due course. Boiler and radiator installation now complete and, in a word – SUPERB. All my expectations were fulfilled plus a few more. The work looks very professional, the two Toms (the owner and installation engineer) were extremely nice people, hard working and very respectful of my home. Everything is working perfectly and I would wholeheartedly recommend Arlow to anyone. I can't imagine any other heating & plumbing company that would be better.
We have just had an oil boiler replaced by Tom and his team and we were very favourably impressed by their courteous, professional attitude and extremely competent execution of all the work. I would have no hesitation in recommending them to anyone requiring plumbing or heating work.
Excellent service
Excellent service, great bloke no nonsense, very experienced job well done. If ever I need a new boiler fitting hope I get same bloke.
Thank you for the prompt attention giving by this company, I can highly recommend them.
Annual boiler service easily arranged, good value and completed efficiently as always by one of the very professional Arlow team - see you in 12 months time
Our plumber was knowledgable, friendly, efficient and quick. We have used this firm before and find their work is finished to a very high standard; our en-suite tiles are tiled beautifully. Thank you
We are new to this area and rely heavily on our village forum on facebook for information for local traders. We received consistent recommendations for Arlow Plumbing. Based on that we invited Arlow Plumbing to service our LPG boiler. The gentleman was caring and polite. Worked tidelyl He was knowledable of our requirements. We have a care plan now in place for any future requirements for our central heating system. They are due back soon to do some further work for us. Highly recommend them to you.
Arlow plumbing came to the rescue helped me to sort out new oil boiler. Very helpful explained everything. Easy to get hold of and always get back to you quickly
Great service
Good service, good people what more could you want!!!!!
Great company giving personal service. New boiler installation completed 18 months ago, this installation has saved us a few bob. Thanks, you run an excellent company
Arlow plumbing provided a fast and professional service. Highly recommended.
Prompt service to a high standard and very professional workforce, highly recommend
Would like to say a big thank you to the Arlow plumbing and heating company with they wonderful job, I'm using them for 3 years, always reliable and valuable, definitely value the money, and recommend this company 100%
Professional and friendly service, both on the phone and in person. I highly recommend them.
This was the second time I'd had them round to service my boiler and I would highly recommend them, their customer service is very quick and friendly and the plumber was very friendly, chatty, efficient and cleaned up after himself.
Brilliant company, always turn up on time, friendly, do a good job at a very competitive cost.
Great service and explained how I could have a hive installed as I was not happy with a standard thermostat from the manufacturer. Will be using them to install and for the next service.
Tom and his team are very professional and listen to your concerns or help. They also clean up after all work done. We are very pleased with the Arlow team.
Tom,explained everything that Arlow Plumbing was going to do . There was no mess all was left clean and tidy .I would definitely recommend them.
Absolute rubbish. Wanted a replacement boiler. They eventually came out to look but then refused to price the work on some made up pretenses. Didn't want the work obviously. Hope the coming recession doesn't hit them too hard.
I have used Arlow Plumbing and Heating Bridgwater for years for various plumbing issues and boiler servicing. They are friendly, helpful, arrive on time, clean up after and I always recommend them to friends and family.
Having used Arlow Plumbing over the past three years to undertake the annual service of my combi-boiler, I feel confident in recommending them as a competent, competitive, professional and friendly company to deal with.
Arlow Plumbing & Heating fitted my combi boiler in a day, back 2014, and I'm very satisfied with the quality of work, excellent service. The boiler had been serviced annually since fitted. I would recommend to family and friends.
I've used Arlow Plumbing for the past 4 years. The whole team are amazing. If you're after a honest service with no hard selling tactics then these are the guys for you. They always give the best advice & their customer service is second to none & I would highly recommend them. I will not go anywhere else. This is a true review from a true customer. If I could give more than 5 stars I happily would.
Excellent service from the start with Tom, the installation was first class from Tom two a real skilled tradesman and an asset to the company, we would not hesitate to highly recommend Arlow Plumbing an Heating. Roger & Lesley Daveridge.
Fabulous service from start (phoning the office to book an appointment for a boiler service) to finish (the engineer completing the boiler service). Lovely people and very efficient. I trust them to such an extent I have signed up for their monthly care plan and recommended them to a very good friend and neighbour.
We needed to have a radiator removed and a new one fitted. I emailed Arlow Plumbing and Heating because they were local to me. After giving all the details I was given a quote which was very satisfactory so I agreed to have the work done. I was well informed beforehand of the date and time for the fitting and also a reminder a couple of days before. The plumber( Tom) arrived on the day and started the work. Cleaning and tidying as he went he completed the work professionally and politely. We are over the moon with our new radiator. Very well done to all involved at Arlow Plumbing and Heating.
Very friendly and helpful service. I would recommend to others to try.
Very pleased with the service. Friendly staff. Would highly recommend.
After a personal recommendation we employed Arlow’s to convert my elderly parents bathroom to a wet room. Tom was excellent, explaining to my parents the whole process in a professional and informative manner. The works were carried out at the agreed date and within the agreed time frame. The final result is excellent, and a bathroom that was not fit for purpose has been transformed. Would I recommend Arlow’s? Absolutely. Thank you Tom and your team.
Fantastic service! Able to fit me in for a boiler service in quite a quick time frame. The engineer was polite and informative, and carried out an indepth service that was previously lacking from the previous firm I had used. Would recommend to anyone, and would definitely use again.
Tom and his team did a fantastic job fitting our new boiler. From the very first email right up to the last and everything in-between it was the most professional & calming experience. The guys that fitted the boiler were easy to talk to, very knowledgeable and had a great laugh, they also did everything they could to get it all completed within 2 days. Fantastic job and highly recommended.
Tom and all his work force are polite, excellent knowledge of their products and services. I have no problem in recommending them.
Great local service. From first enquiry to the service, personable, friendly service. Would recommend for anyone
3rd job they've done for me and again top notch, cheers guys👍
I would highly recommend Arlow Plumbing & Heating. We needed our boiler replaced and right from our first appointment we received fantastic customer service. Even with the international shortages we had a new boiler installed within a week. The installation was completed by Tom, and he did an amazing job. Cooped up in a tiny space all day he worked relentlessly and left behind no mess. Brilliant all round !! Thank you 😊
The service is always professional with a friendly touch and every year I get a reminder about my boiler service which is really handy so I don’t forget.
We found Tom and his team delivered an outstanding service, the workmanship was second to none, with great care and attention to detail carried throughout. Time and effort was taken to cover our carpets, throughout the house. All members of Tom's team were extremely polite and very helpful. On our first meeting with Tom, he demonstrated great professionalism and knowledge of our requirements, this approach gave us a high level of confidence for the installation, of a new boiler. We would highly recommend Arlow Plumbing & Heating.
We went with arlow plumbing for our boiler service, Tom & his team had done work previously for my parents so we went with their recommendation and we won't be looking back! Emails were answered quickly, they were able to book us in for a day and time that suited us, and the service we had was fantastic. All members of the team are polite and professional and I couldn't recommend them more.
I recently had a 3 port central heating valve replaced, and subsequently a boiler service. On both occasions the engineers arrived on time, were both courteous and professional, and the jobs were competitively priced - Highly Recommended
Arlow Plumbing and Heating were recommended by a friend and true to their word our experience was excellent. . From contacting them for initial advise to having work and service completed we could not fault them.
Had a new boiler fitted by Arlow Plumbing & Heating Ltd last year as part of a new kitchen build project. Top class service. Very accommodating fitting in with other trades when needed. They've just completed the annual boiler service. Very professional and efficient service. Highly recommended.
First boiler service was due and the engineer, Steve Patch, was on time and service of boiler and radiators checked quickly and efficiently. Had nothing but good service and work from this firm
Excellent service. Started with our plumber/service engineer Steve, arriving "early!" Now there's a first, ha ha. For which he did apologise. First rate guy, very friendly. Polite, and efficient. Also took the time to point out the mysteries of the insides of our boiler. Cleared, and cleaned everything when he'd finished. Even swilled his tea cup out afterwards. First rate service. A credit to Arlow Plumbing and Heating. So impressed we will be signing up to one of their care plans.
First Class! Always Perform to the highest standard! Highly Recommend!!!
Excellent service as usual. Relieved that I didn't attempt re[pair myself!
Reliable friendly service
After having no heating or hot water for over a week Arlow Plumbing & Heating came to my rescue and within the hour it was back up and running. Really prompt replies to emails, excellent customer service, cannot fault! I have had very little luck with heating engineers before but I have definitely now find a company I can trust, use again and recommend.
We have always found Arlow Plumbing very good. We had a problem with our boiler and they were able to come out and deal with it very quickly. Very pleased.
Liked the prompt email and text replies, friendly team, and pleased with work done. All completed from quote to payment within a month. Happy to use again or recommend arlow heating 😁
We are moving in to the Bridgwater area and the house has got a oil boiler problem we phoned Arlow plumbing and explained to them the problem. They then surveyed the problem and quoted us very quickly explaining everything that would need doing. Hence we are using Arlow plumbing to do the work thanks
Really good Service by a Nice, Friendly Engineer who kept us Covid Safe, whilst giving us a fantastic Service......... Thanks
Brilliant service very freindly and helpfull staff highly recomend
From our first contact with Arlow, the service we have received has been first rate. This included the initial site visit to discuss the issues we had with getting a new boiler to its installation, which was completed in a day. The service included all our radiators and the house has never been so warm!! Although Arlow was not the cheapest quote we had, there was no doubt we made the right choice.
Great phone experience from start to finish with Arlo Plumbing and Heating, engineer arrived at booked time, polite and courteous, explained everything in simple English, already recommended to people on our new build estate to use this local company
Really impressed by the communication and service provided by Arlow Plumbing & Heating. Fitted us in very quickly although they were busy. Kept us up to date with times and what was happening. Very reasonable cost. Will definitely use again and can't recommend highly enough. Thank you!
I have been a customer of Arlow Plumbing and Heating for several years and will continue to be a 'repeat' customer because I have always been exceptionally pleased with all of their previous work. I recently needed three gas related jobs done. The work was arranged on the same day as I 'phoned to book the appointment. The engineer was prompt, polite and did all the work to an exceptionally high standard. As an inquisitive sort of person, he answered all of my questions in a really professional way and the quality of his work was exceptional. All cleaned up once finished with no mess left! Above all, the work that he matched the quotation provided and was great value for money. The invoice was paid upon receipt. No quibble! Great service. Great Company! Thank you for excellent high quality work throughout! Totally recommended!
We used Arlow Plumbing to install a new boiler last year and booked an annual service. It was easy to book, engineer arrived at the time scheduled and was very helpful. Good communication from Kerry
Excellent, platinum care boiler service. No hesitation to recommend.
Arlow Plumbing & Heating installed a new boiler for me recently removing a 20 year old system and fully updating. They arrived early on the day and finished the job before I got home from work. All done to a very high standard. I would recommend to anyone.
Great service pre visit email to confirm your appointment.Works carried out to a high standard.
From the moment we started working with Tom and his team, we experienced nothing but a professional and first grade job. Our heating job was not a straight forward one as the house was owner built and to say the least did not follow the norm. Tom and I walked through various possibilities and he eventually came back with a price, Tom was not the cheapest out of the four quotes, but he had spent the most time in trying to figure out what would work and came across as the company that would ensure that we were happy at the end of the project. On the first day one of our concerns was realised and we had to go to plan B which had been discussed and provisioned for, so no slowing of the work. The guys on site were always friendly, polite and worked in a very tidy and professional manner, cleaning up and never leaving the place in a mess. The job was completed on time and in the end I believe that plan B was the best option for us and it even saved us a little money. I would highly recommend Tom and his team at Arlow plumbing for any of your plumbing or heating jobs! Garth M
Arlow Plumbing & Heating arrived within the stated time and carried out the service to the boiler and gas fire in a very professional way. The engineer then arrived at the second property and carried out the work that was required, explaining what was needed and why. We wouldn't hesitate to recommend the company and will definitely use them again.
We've used Tom for a few years now and have no intention of going anywhere else!! His work is first class and his advice is always invaluable. Work is appropriately priced and we have confidence in him and the rest of his staff.
Excellent workmanship by the team of engineers. Professional, prompt, tidy and can highly recommend them for any plumbing, heating etc work required! Thank you.
I engaged this company to carry out a service and assessment on a boiler in a house I was hoping to purchase. I found the person I booked it with to be helpful and pleasant. The service itself was carried out on time and from what I gather efficiently with no mess. I had a concise report on the condition of the boiler, what could be an issue and the cost to repair it (the guy I spoke to has the same model). I also had pictures showing anything of concern by email. Overall, I was a little apprehensive as I have heard some horror stories from colleagues regarding gas engineers but Arlow P&H have gotten rid of that feeling and when I purchase the property, these people will (if they want to) continue to service and when needed repair my boiler. You hear all these adverts on the radio about trusted tradespersons, well I trust these guys n gals from experience and I don't think that can be beaten. James
Great service provided , highly recommend .
I honestly couldn't recommend Arlow enough. Their service and work was faultless!
Engineer came over on time and quickly identified the issue. Fair pricing. Would recommend
Arlow Pluming are our go to. We were left with no heating or hot water after a power outage and they found the issue, ordered the parts and repaired our problem as quickly as they could. We have used Arlow plumbing many times before for boiler service, bathroom refits and many other jobs. We will continue to use them for all our plumbing needs.
Great service. Thank you!
The work was done within the time slot. The guys were pleasant and polite. The job was done to the spec. Very happy with the work they done and wouldn't hesitate to use them again or to recommend the company.
Excellent service, honest and very efficient
So efficient and reasonably priced. Would certainly recommend.
Friendly on the phone answered all questions. Lovely friendly and professional engineer came out. Swift response and certificate as requested
Fantastic as always. Easy sign up to their care plan which is a great service to offer. Boiler serviced giving me peace of mind and all done with good Covid precautions. Thank you Arlow Plumbing.
Excellent service. Always respond promptly to communications and quality of work is second to none.
Excellent, friendly service, will definitely turn to them again if needed
Tom from Arlow gave us 2 quotes for combi gas boilers and 2 quotes for condensing boilers. Tom took the time to explain the pros and cons of each quote. Unfortunately as we are pensioners our budget meant going for another quote. When I told Tom about going for the other quote, he was very gracious about our decision and even wished us luck on our installation. What a gentleman. If our budget had allowed us, I would have been more than happy for Arlow to install a new gas boiler.
Tom and all the team had a mammoth 6 day job ahead of them from splitting a system to jackhammering concrete floors in our property but were there when they said they would be, always courteous and explained things every step of the way. Would like to mention the unbelievable pipe work from Tom W and feel completely happy with the end result. We would not hesitate to recommend them to any potential customer.
Excellent Service, high standard of work and friendly and tidy plumbers. Would highly recommend.
Steve came to service my boiler last week. He was polite, friendly and obviously very knowledgeable, I have no doubt that the work he carried out was of the highest quality. Customer services and communication have been top notch from the word go, too. I can now rest assured that my boiler is safe and serviceable for another year. I will be using Arlow for next year's service and have no hesitation in recommending them. If you're looking for a highly professional service with a personal touch from a local business then look no further!
We recently had a new Grant oil boiler installed by Arlow. Throughout the entire process, they were friendly, knowledgeable and conscientious. We highly recommend Arlow and would have no hesitation in using their services again.
After moving in and discovering our boiler was very old and rather temperamental we decided to get it replaced. 4 quotes later we went with Arlow Plumbing and Heating, not just based on price, but also the clear knowledge shown and time spent during the quote visit. The installation was painless, and really professionally done by courteous, polite engineers who clearly knew what they were doing. Big thanks to Arlow, I now have a modern, working boiler and the radiators are hot.
From quote stage through to installation completion, the level of service was excellent. We asked for, and received, options for boilers and services available which helped us a great deal. The installers were professional and maintained a good working environment so we were able to carry on 'living' (both worked in a COVID safe manner at all times). Overall I'd be very happy to use Arlow again, and have planned to do so for a future heating job.
Managed to fit us in at short notice when our Oil Boiler broke down. Quickly found the fault and got our heating working again. Great Service
Fast and friendly service. Arlow Plumbing and Heating managed to schedule an appointment to fix a leak quickly and affordable.
New boiler & pump installed along with replacement of 6 radiators. Excellent service - would recommend highly.
Great service on time .very clean answered all queries and good prices can recommend them for quality work
Excellent service by Arlow Plumbing & Heating Ltd. Gas Safe Registered Steve turned up on time to service our boiler very pleasant professional and COVID secure. I would definitely recommend this company cannot fault them.
Tom has always providing an excellent, professional and personal service and that has continued with the growth of Arlow Plumbing & Heating. Our boiler was installed by Tom many years ago and we continue to turn to him for annual services and call outs. Top man, top service, top quality! Google should introduce 6 stars! ⭐⭐⭐⭐⭐⭐
Brilliant service from start to finish. New downstairs toilet installed. A very professional service.
Been using this company for a couple of years now and they haven’t let me down once. Good communication and always seen in a timely manner. Will be using for the foreseeable future.
Had a new heating system installed. Really impressive service, really nice guys who weren’t even phased by our rather boisterous dogs. Was installed very quickly with very little upheaval. All the rubbish and mess was also taken care of. Highly recommend this company.
Excellent dealings. Have and will recommend! Booking of my boiler servicing was straightforward by email, and once confirmed a system email confirming added to the calendar was received. Appropriately timed reminder received a day or so prior with no excess spam emails before or since. The engineer turned up on time, was personable and efficient, and didn't seem bothered by questions from me or my inquisitive children. It always inspires.confidence when someone feels able to answer questions rather than just perform a function. To me, it shows experience rather than an ability to perform a specific job. Post service communication has also been good, clear and professional. Happy to have recommended and will again.
Tom (like his Dad, Mark before him) always provides efficient, friendly and honest service. My parents have used him for years as he is extremely reliable and professional.
Very pleasant experience. Arrived on time, fixed first time, invoiced quickly and very professional service throughout.
Tom came to my property gave me a few options on which boiler would be best for my needs , then arranged a installation date , the fitters arrived and made a lovely job never made a mess very pleasant guys doing the work they guided me through how the boiler worked on the mobile devise easy to understand. I would definitely recommend this company very efficient turned up on time Brilliant service I’m very pleased .
We recently had a boiler & Hive fitted by Arlow pluming & heating and were very impressed with Tom and his team. From our initial enquiry, to quote, and then to final installation, each stage was dealt with swiftly, courtesly & professionally. Wonderful to deal with a progressive company, who are keen to improve and grow, and would happily have them back in the future. Well done guys!
Professional, friendly and real value for money would certainly use again and would recommend to anyone.
Arlow plumber arrived on time. Very efficient work man. Would recommend him. This is the second time I have used him. He was recommended to me last year.
Our whole experience was excellent. When Tom was delayed at an earlier job, he kept us informed. He was pleasant and extremely helpful. Not only that but the charge was well within reason. Happy to heartily recommend Arlow Plumbing.
Excellent service always.
Really friendly and professional service. They are reasonably priced and no bull***t. Will be using again.
Fantastic service, great company, would never use anyone else
All members of this team were courteous, efficient and punctual. The job was completed to a very high standard and the work area was cleaned up afterwards. We're very pleased with the work they did for us.
Tom and his team have always provided excellent friendly service,work done includes new boiler fitted, new family bathroom and en-suite. Nothing has been to much trouble. Thanks to Tom and his team,can thoroughly recommend them for first class work and service.
Was able to repair our boiler and very happy with the services of Arlow Plumbing and Heating Bridgwater. Happy to recommend.
We have been using Arlow Plumbing & Heating for the past couple of years for boiler servicing and installations, including new radiators and pump, and have always received the best quality service. The work is carried out to a very high standard and at a great price and the after care service is also fantastic ensuring that I will be using them for all my heating and plumbing needs in the future.
I am delighted to have found Arlow Plumbing. From first contact to completion Tom handles the job efficiently with appt reminders, arriving punctually, working quickly and online invoicing. I am happy to recommend him to anyone looking for a reasonable and reliable plumber.
Great professional service, great customer service.
Tom and his team made an excellent job fitting our new boiler. Would definitely recommend..
Very pleased with our recently installed bathroom. Tom gave us new ideas for a different layout of the bathroom which we hadn't previously considered. It makes our bathroom look alot bigger now. He was friendly and reliable and had a great team around him to help. I would definitely recommend Tom and his team for any plumbing needs.
We have now been using Arlow Plumbing & Heating for around four years and have always been really pleased with their work. They are highly professional, quick to respond to our requests and are punctual at all times. Their fees and charges are very reasonable and they do not carry out any unnecessary work. What more could you ask for? Always an excellent, polite and friendly service and we would have no hesitation in using Arlow Plumbing & Heating again or in recommending this company to friends and family.
I have used Tom and his team for servicing and for removal/installation of a new boiler system. Professional, friendly and quality service.
Have used Arlow plumbing & heating a few times now and found them to be very accommodating and efficient with their response times and appointment times.
Very thorough, polite and trustworthy tradesmen - recommended.
Arlow plumbing came highly recommended & I can see why. Excellent service especially in these uncertain times with excellent communication by phone, text & email.
Highly recommend them. Professional, friendly and do a fantastic job! Go over and above. Keep up the good work 👍🏻
Great service, really good finish and always friendly. Highly recommend!!
Arlow Plumbing and heating are very professional and all work carried out to the highest level. All their engineers are knowledgable and courteous. They always turn up when they say they will, which is very important to me.
Highly recommended, I got Arlow Plumbing & Heating to service my ideal combi boiler as it was loosing pressure. The engineer was very knowledgable, quickly identified the fault and provided a fast and cost effective resolution to the issue in a short timescale. Very happy customer will be using again.
We've had two jobs done by Tom and his team. A whole combi boiler heating system in a renovation project and a New combi boiler in a rental property we own. I cannot fault the service or quality of work as its second to none! Even during the covid-19 lockdown Tom managed to get the old boiler working temporarily so the tenant was not without hot water whilst he sourced a new boiler and fitted it within 3 days. If your looking a reliable, professional and reasonably priced heating engineer I can throughly recommend Arlow Plumbing and heating.
Arlow Plumbing & Heating recently installed a new boiler and flue in my home and I am very pleased with the results. The company carried out the work in an efficient and timely manner. As always, they offer a friendly, polite and comprehensive service. I would highly recommend this company and will be using them myself for all my future plumbing requirements.
Another excellent job completed by Arlow Plumbing and Heater, huge thanks to Steve for carrying out the work quickly and professionally!
Always professional and friendly when servicing our boiler. Highly recommend Arlow Plumbing and Heating looking for a trustworthy plumber.
Good service.
After being customers of Tom’s for many years we had no hesitation in asking him to supply and fit a new boiler, when unfortunately it became urgent. Tom’s response to this emergency was beyond our expectations and on the Monday morning at 7.30a.m. Tom Arlow and Tom Warmell (one of his exceptional team) arrived to bring some warmth back to the house. The professionalism and cleanliness and lack of interruption to our home is well deserved of 5stars and Tom Arlow and his team are highly recommended. Previously we had the bathroom altered and a wet room fitted by Tom Arlow and his professional team. From the planning to the fitting and finish nothing was too much trouble and the result was beyond our expectations. A huge thank you to Tom and we hope to remain loyal customers for many years to come.
Great service, great communications, a pleasure doing business with you. Many thanks 🙂
Great company, real quality of work, fantastic communication with us. We had our old back boiler removed and changed for a new combi boiler (whole new gas/heating system) by Tom and his team back in November 2018, Tom has since helped us install a new bathroom as well. Will continue to use Arlow plumbing in the future. Highly recommend.
Efficient and friendly, did the work quickly and professionally. Very happy.
I would like to thank Tom and his team for their excellent work on my house. Tom replaced my boiler over 2 years ago and has since done my bathroom, en-suite, downstairs toilet and plumbing for my extension. I am very pleased with the quality and standard of work. I would not use anyone else and thoroughly recommend this company.
Really great service every time. They are always punctual and do a fantastic job - couldn’t be happier
Had my boiler serviced the last 4 years by this company and they have been on time every time. Always sheet up the hallway and surrounding areas of boiler. Always very friendly and courteous. Would not hesitate to recommend.
Absolutely fantastic company! Great communication, extremely organised and top quality work! Had my boiler replaced along with new radiators. The guys were very professional, clean and tidy with a great attitude. The care and consideration taken while the works were being carried out was fantastic. Highly recommend to anyone wanting a professional and tidy job! 5 Star company!
Great friendly service with good ideas on how to make best use of the spaces in our bathrooms.
Can’t recommended Tom and his employees enough. Had them remove an old gas fire for me, turned up on time and did the work in a timely and safe manner. Excellent prices, friendly staff and a top quality service.
Top quality work, great communication from all of the team throughout. Team members couldn’t be more helpful to us. Very pleased with the value for money received. Tom is very professional and works to a high standard and will answer any questions or queries.
When Arlow Plumbing and Heating replaced my boiler and fixed my central heating quickly and efficiently I decided to ask them to replace my shower room too. They have done an amazing job. It was all completed in the time he said it would be even with a couple of little hitches. I was kept well informed every step of the way and I am delighted with the high standard of finish I would recommend this team of plumbers in a heartbeat.
I wish to thank Tom and all the team who worked on my bathroom top quality work my wife and I love our bathroom mike who done most of the work was very professional the tiling was top notch thank you all
Always have fantastic service from Tom and his team. Reliable and the communication is really good. They listen to what you want and will advise accordingly. Wouldn’t use any other plumbing and heating company!
Fantastic service from start to finish with our recent boiler change. Tom was extremely knowledgeable, very prompt when supplying a quote and at a very reasonable price too. The work carried out was to a very high standard and communication was good throughout. I would recommend Arlow Plumbing and Heating without hesitation.
I have used Arlow Plumbing and Heating Ltd for my Landlord Gas certificate for several years now, and am more than happy with their fast and efficient service, from polite and friendly engineers!
Area
Areas covered
Bridgwater, Burnham-on-Sea
Opening times
- Monday8:30 AM – 5:00 PM
- Tuesday8:30 AM – 5:00 PM
- Wednesday8:30 AM – 5:00 PM
- Thursday8:30 AM – 5:00 PM
- Friday8:30 AM – 4:30 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2018
- Gas engineer
- OFTEC
- Landlord work
Also available in Spaxton
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