Viking Heating and Plumbing Limited

I recently had Viking Heating out and I am very impressed. Matt was punctual, professional, and very clean in his work. It’s hard to find reliable tradespeople who communicate well, but the team at Viking made the whole process easy from start to finish. Highly recommended if you’re in the local area!

Mathew from Viking heating is a true professional engineer, whether it be plumbing or heating He is always explians clearly if there are any faults & what options are available for in the customer He doesn’t pressure you in any way I have to save I have had him do my boiler services for 3 years and I have had additional work carried out also Please consider Viking Heating & Plumbing Alex Steel

Matt from Viking Heating was brilliant. He came to fix one handle issue but ended up fixing all three controls for me, and even checked a fourth one without being asked. He was efficient, professional, and a pleasure to deal with. Really happy with the service – highly recommend!

We did our yearly service boiler and water tank service with Viking heating and we're happy with their work. Matt was really professional and was lovely to talk to. Happy with the service overall.

Matt installed our new boiler a year ago when we first moved into our new home. Since then has done the 1 year service. Always friendly and does a good job. Thankyou!

Dear Matt and Amber, Thank you for helping us with the heating in our new home. We moved into our new-to-us property in November, it was cold and the heating felt inefficient – we had a thermostat in the hallway which we didn’t understand and the dining room especially was freezing – even when the heating was on. When we called and asked if you could help, Matt arrived within a few days. He recommended thermostatic valves on the radiators so that the heating in the rooms could be more easily balanced, and a new smart thermostat which we could control remotely. He also suggested a new double-panel radiator for the dining room and clearly explained how this would be better than the one we had. Your quotation arrived promptly and was clear so we knew what to expect. And the works were neatly and efficiently carried out within a few days which really helped us. We could not fault the service and have already recommended you to family and friends. With best wishes, Stuart and Sarah Porter

Great job with excellent communication. Happy to recommend.

Matt carried out a boiler service for us and was excellent from start to finish. He arrived on time, worked efficiently, and explained everything clearly so we knew exactly what had been checked. The whole process was smooth, professional, and hassle-free. Would highly recommend Viking Heating and will definitely be using them again.5🌟

We needed our gas boiler servicing and contacted Viking Heating. Their communication was excellent, a call to schedule a convenient time, confirmation via email and text updates confirming when they would arrive. Matthew was incredibly thorough, fully documenting every stage of the service and taking photos of parts to keep an eye on and parts to replace. He explained why a couple of parts needed replacing in an easy-to-understand way. We received a full report detailing the service. The pricing was transparent and fair. From start to finish they gave a very professional service giving me total peace of mind. I have no hesitation in recommending Viking heating for your plumbing and heating needs

This is the first time we have used Viking Heating, for our gas boiler service. Matt was impressive with his explanations and work done, and also found something amiss with the boiler that no-one else had in 9 years, a quick call to the suppliers and it was sorted - thanks Matt!

Had a great experience with Viking Heating! Matt serviced our boiler and did an excellent job from start to finish. Friendly, professional, and really efficient. Highly recommend!

Our most recent experience was a routine boiler service. Matt and his team performed the task cleanly and efficiently, as well as noting a few advisory general heating points to improve the efficiency and longevity of the boiler.

I contacted Viking Heating for a boiler service and was pleased that they could fit me in the next day. Matt was ace. He was very friendly and easy to talk to, thorough and professional in his work and also clear when talking me through everything and reassuring me about things. Amber booking the service was also great and the text messages and emails for updates etc were excellent. Glad to have found my new plumber, I highly recommend :)

Had Viking round today for a routine boiler and tank service, and to investigate the constant dropping pressure. They sorted everything out, fixed the issue, and have loads of excellent advice on general heating usage, electricity use etc. The engineer even talked me through things I was not aware of, and what to look out for in the future to preempt problems. Could not recommend them enough, very pleasant experience.

I called Viking Heating after our oil boiler stopped working on a chilly Sunday - no heating or hot water. We arranged an out of hours call for the next day and Matt duly turned up at 6.30pm. He diagnosed the fault and arranged to come back the next day with the part. That repair then uncovered a further fault and so he sourced the part and came again the next day. Hot water and heating duly resumed! A few standout things about Viking Heating: the quick response times, excellent and friendly communication, keeping me informed throughout of Matt's timings and ETA and Matt's honesty about the work that needed doing. Brilliant service, highly recommended.

Friendly and professional. They explained things well, didn’t rush and came across trustworthy. Fixed our issue in one visit. I also like that I was able to book via email as phone calls in the day can be hard with my 3 month old 🤣

Matt was highly professional , very clear on explaining the issue and fixed the problem quickly and efficiently

My underfloor heating broke years ago and I wanted to get it running again. Viking responded and organised their engineers to attend really quickly. The engineers were really knowledgeable and open about what needed to be done and were really good at explaining complicated matters in a simple way. Would recommend!

Matt was great when he came to service my boiler. Really happy to answer any questions i have and gave me all the options going forward with my very old boiler! Didn't feel any pressure to choose a certain option and the quotes were very reasonable! Love that they are a local family business too.

Today, I had Viking Heating, to complete my annual Boiler/ heater service. Matt was excellent, very informative and knowledgable. He was professional and friendly. He explained all that he had done, and evidence this. He gave me some valuable tips. Amber in the office, kept me up todate with visiting time and services they could offer and was proficient. They are a great team, and I intend to use them again. I strongly recommend Viking Heating. Further to my last visit from VikingHeating, I decided to upgrade my thermostat, on my boiler/ heating system. Matt attended and fitted the upgrade, and was very good at explaining the wifi, and app to me. I am so pleased with the new upgraded. I can't recommend this team enough. Had an issue over the festive period with the pump not kicking in on my boiler. Matt came out at the earliest opportunity, and rectified it straight away. I highly recommend Matt, and the team!

Matt and Viking were great. Booked for a boiler service and follow-up remediation work, which was completed in less time than quoted so he charged me less. Their comms are fantastic, made it really easy from start to finish and now have a customer for life. Thanks Matt and Amber.

We used Viking heating to service our boiler 2.12 25. Good efficient friendly service. I spoke to Amber to book the appointment, and nothing was to much trouble for her and it was a real pleasure to speak to her. Matt turned up dead on time. Nice pleasant well mannered guy who knows his job. They also offer a good range of yearly affordable boiler plans so I will be setting one up with them in the new year..thanks guys,keep up the good work.

Excellent service from Viking Heating. Friendly, punctual and professional. I highly recommend this company.

Great job, on time, tidy, efficient as well as insightful. He made sure that every part of the boiler was working correctly, whilst also making some new suggestions to help it work even better, for even longer. Couldn't ask for more. Thanks Matt, appreciated.

This is the first time we have used Viking Heating, for our gas boiler service. We were impressed with the detailed explanations and work done, as well as Matt's professional approach to the work and our home. He was especially understanding of our large, affectionate dog! Thank you.

Having discovered my boiler was not firing up the heating I was impressed by the quick response from Viking. Matthew came around a couple of days later and did a thorough inspection telling me what was required to get me through winter and the issues I will face in the future and potential solutions depending on budget and long term requirements. I was quoted for immediate works within a further couple of days. The level of service provided by both Matthew and Amber was excellent and I will be using Viking going forwards.

So pleased I decided to go with Viking Heating to get my boiler serviced.. absolutely brilliant. :) Just had Viking back to do some more work, exceptional service, so polite and knowledgeable and reasonable costs, all set out in advance. Couldn’t be happier.. thank you. :)

Responsive, courteous, on time - dealt with problem quickly and gave good explanation for future occurrences. Well recommended

Really pleased again with Viking Heating. Matt was with us on the same day as our emergency call and got our aged heating system working again.

We booked Matt for a fairly big job that would take two days and I have to admit I was dreading it, not only because of the mess and upheaval I was expecting but also because we have a dog and house cat that I didn't want escaping or getting scared. From the moment Matt walked in and just got on in his calming reassuring way he was great, he certainly knows what he's talking about and did a great job whilst keeping us informed and making sure he knew the animals were safe before opening the door and being great with them. Can't fault how tidy he left the place too. He made something I had been dreading a positive experience and will definitely be using him again.

Reply to Viking Heatings response: - Here is the evidence of the call where I gave you bank details and the 5th email I sent chasing you for the final time. Why are you lying on Google reviews you weird little company. Awful communication and money grabbing. Viking Heating have a system whereby they take an online deposit for 50% of the works up front. On this occasion it was for £314.10. Unfortunately they don't tell you once they have your money you will have to wait for 5 weeks for them to fit you in. Due to a broken component they were unable to complete the full works and instead completed just a £200 service. We won't mention the fact that the perfectly working boiler no longer worked after the service and I had to call Matt back... but at least he did come back. The main issue is the >£100 refund that was due to me has still not been returned - I am writing this 4 months later. Due to a lack of communication from Viking at the time of the works (not answering my emails or calls or voicemails) I had opened a dispute with my bank. 2 hours later Matt was on the phone with a full breakdown of the refund and promises it would be sent. So I immediately called my bank back up to cancel the dispute - big mistake! Viking then used the fact a dispute had been opened to claim a case of fraud through their bank. Despite all this - 6 weeks later I received an email from Matt explaining they would be manually refunding the >£100 and asked for my bank details which I provided within 2 hours by replying to their email. Over 2 months later and despite me trying to call them many times and giving many polite email nudges I've still received nothing. I'm not really worried about the £100 - I am worried about the complete lack of professionalism and letting them take others for a ride. It is completely bizarre they sent the refund email 2 months ago and then ignore all communications since. Something very strange about this business - I would keep well clear.

Matt came for our annual boiler service, he is always highly professional and very knowledgeable, often with different ideas on how to approach problems. Highly recommend

Really professional and personable service from booking a call out to Matt being on site. Would recommend and will definitely use again.

Excellent service throughout would highly recommend

A fantastic professional and friendly, state of the art service with great communications ensuring jobs are done on time and expectations managed in a business field I had struggled previously to work with well. Prices are high but fair and honest.

Great service from Matt at Viking Heating. Very professional, tenacious in problem solving with a very positive attitude. Would highly recommend!

Knowledgable, professional and cheery. I feel that we will be in good hands.

Excellent service all round. First contact with Amber was very positive as she appeared to know far more than the last plumber we got advice from. Arranged an appointment with Matt who talked us through all our options. He was obviously very knowledgeable. Agreed to upgrade our ancient boiler to a combi system and Matt's work was superb, having to work in a sweltering loft on the hottest days this year without complaint. Amber also helped out on the second day of the fit and the pair of them worked their socks off! Highly recommended.

We have used Viking for a number of things around the house, heated towel rail installation, removal of old boiler and water tank, installation of new boiler and annual service. We found Matt and Amber to be reliable, efficient and reasonably priced. They are hardworking and stay until the job is done. We are happy to support a local business and would recommend them to anyone. Keep up the good work.

Excellent service and very responsive when urgent help required.

We needed a valve replacing to keep our old boiler running. Matt arrived at exactly the scheduled time and got to work immediately. He was very careful to cover the carpets and so no mess was made at all. Very clean and efficient work - thank you. Lots of advice as well on upgrading to a combi when we can afford it. Once again a five star review for Viking Heating!

Highly competent, excellent communication, and happy to explain the ins and outs of what they are suggesting, and why - and (critically) to maintain a sense of pragmatism when assessing options. Conducted several distinct remedial works for us, and in every instance were able to correctly diagnose and subsequently fix the problems. Strong work all.

Matt was extremely helpful throughout the process and kept me in the loop at all times. I’ll only be going to Viking Heating for boiler issues in the future

Matt is a highly competent craftsman that instantly gives you confidence that the job will be of the upmost quality. He treats your home with the greatest respect and thoroughly cleans all areas on completion. His wife Amber not only sorts all the appointments very efficiently is also a skilled craftsperson in her own right, it was a pleasure to meet them both. I would have no problem recommending this company to anybody.

Matt recently installed a new boiler and Hive hub. Matt is a consummate professional and is easy to talk to. He turns up on time and when he says he will, is super tidy and stays until the job is done. The standard of work is extremely high. This is the second job that Matt has done for me and I would have no hesitation at all in recommending him. Whilst it is not necessarily the most important factor, on a personal level, he is also a really good bloke.

Matthew & Amber provide an outstanding service which is truly amazing. They came to our house at 6:15pm to sort our problem the day before Easter. I thoroughly recommend Viking Heating & Plumbing - they are simply the best.

We recently had a full heating system upgrade done by Viking Heating and are really pleased with the outcome. They replaced all the old radiators in the house, removed a 40-year-old boiler and water tank, and installed a new combi boiler—it’s made such a difference already. Before we bought the house, they were great about coming out quickly to give us an initial quote. However, after we completed the sale and locked in the job, it did take a bit of time to get them back on site. Because of that, we didn’t get the full overview of what type of radiators would work best until later, which led to a significant increase in cost. The final price ended up being around 70% higher than the original quote—partly because we went for designer and more efficient radiators, which we were expecting and partially because of old house issues nobody was aware prior to the job, but it’s just something to be aware of when budgeting. That said, we couldn’t be happier with the quality of the work. Matt was fantastic—super knowledgeable, hardworking, honest, and really funny too. He worked long hours, solved some unexpected plumbing issues quickly, and even brought in an electrician at short notice to handle an urgent fix. Totally professional! We’re really happy we went with Vikings and will definitely be using them again for our upcoming kitchen work and anything else down the line. Highly recommend!

Absolutely second to non service from Matt and Amber. Viking Heating was the 4th company I called and Amber was the only person to answer the phone with a kind and helpful tone. She was knowledgeable and helpful. Matt was on time, and extremely thorough and professional with his work. And I highly recommend them. It's rare to get people these days who are proud of their work and don't treat you like they are doing you a favor by being there. Brilliant service. Thank you!

Very quick to respond company Matt attended my house on Saturday and couldn’t be more helpful carried out a temporary fix on my boiler and advised me on my options very pleased with the service and definitely will be using Viking again

Matthew and his team were fantastic. Arrived on time and very thorough with their review and feedback. Couldn’t recommend them more highly.

I contacted Amber & Matthew from Viking Plumbing on a Sunday night when my very old oil boiler started playing up. They rang me first thing to check if I needed them to come round and arranged to come and inspect the boiler. Confirming what I expected that it was the end of life for it, they were quick to arrange the installation of a new one and continued to offer support if my boiler continued to breakdown in the meantime. Really appreciated the support from them and the quick action. Really easy to get in contact with them and the work was completed in a tidy and swift manner! Thanks team!

I recently had Matt come to my bussines to service 3 lpg boilers and to advise on safety check on some tricky appliances. The boilers were done in great time and he was able to advise how best to ensure the safety of my other appliances, and carry out the work in good time for us. Happy with the service I recived and will be using their services in the future.

Excellent service and support. Arrived on schedule and completed service as per estimate. Definitely my annual service list.

Fitted 9 new radiators, replaced old. Really pleased with work and results are excellent. So happy with work we used them to service another heating system/boiler. Would use again.

Viking Heating were amazing. Professional, friendly & super informative on their process. We had 3 radiators that needed replacing & they did it in a tidy, timely & breezy manner. I thoroughly recommend their service.

Brilliant service. Matthew and Amber could not be nicer or easier to deal with if they tried. Problem solved quickly and efficiently. Continues to be a 5 star offering.

Matt provides a great service he's 100% reliable and always goes the extra mile. Highly recommend!!

Matt explained clearly what he was doing. We are very happy with his work and the price charged.

Annual service on time. Clean tidy work and all explained. In addition fixed small problem on my shower water supply.Thanks very much Matt and keep running for those rhinos. Kit Kaberry

Very friendly and helpful, lots of communication, and gave a great comprehensive report with good options and alternatives. We will be using them again.

Efficient, knowledgeable, friendly and clearly both professional, with prompt emailed report and pictures, and sensible prices.

10/10 service, very friendly, informative and helpful. completed boiler service. would recommend to friends and family.

Fantastic service, very professional and exceptional customer service from all the team

Matthew was very good at finding where the blockage in the drain was and rectifying it. A great relief to be able to call on such a capable guy.

We lost heating to our house and they were able to offer an appointment quickly. Once there, they diagnosed the issue quickly and fixed it after ordering the parts. They did also notice another issue that was very dangerous and could have caused a house fire and they repaired that too. Would highly recommend.

Matthew was extremely helpful - he arrived quickly (the “heads up” message/ability to track his arrival time online was helpful to make sure I wasn’t out with the dog 🤣), he found the source of the water leak, fixed it and got my water back on super quick. He also gave me some guidance about how I might prevent it happening again. As a bonus, he got on very well with my cockapoo so gets five stars from her too 🐾

Viking plumbing was absolutely amazing when we needed an emergency plumber! We made the call at 9pm on a Friday and Matt was there by 1030pm. He was so friendly and took the time to do a good job whilst putting us at ease in what was a stressful situation as water was coming into our home. Would highly recommend the team to anyone in the area.

Matt came to service our boiler. He was on time and efficient and he gave us a full run down of the results of the service afterwards, which is more than British Gas used to do. He previously came out to fix our boiler at 6pm on a Friday, which was much appreciated!

Very responsive and helpful. Fixed the problem and lots of practical advice. Highly recommend

Matt and Viking Heating installed a new pressurised heating system and boiler in our home several years ago, which was very professionally done and has worked very since. Recent experiences include our annual boiler service and a call out for what turned out to be a faulty valve we're also great - we remain very happy with the service we've had since!

Excellent work! Matthew did his job quickly and professionally - boiler maintenance. And also kindly consulted us on other plumbing issues in the house. This is very valuable in our time! I will definitely contact the Viking heating and plumbing Ltd team next time! Thank you!!!

Took my money and left me with a dangerous Oil Leak. I must say that I am very disappointed in your service. I have made it clear from day one by asking whether it is economically viable to reuse my old boiler or not. Your answer was very logical: let's spend an hour to see whether it works or needs repair and determine. When you came, the verdict was ok. You put me under the impression that it needs 4-5 hours to install and service, which will be around £500 or £600, and therefore, good value compared to 3000k for a new one. But for whatever reason the work dragged on to cost me over £2000 to date and yet still needs further work, which is the cost of a new boiler! I would expect an experienced engineer like you to call it a day before the cost escalated that much to give the customer value for money. That's in addition to the fact that you have left me with an oil-leaking boiler despite knowing about the leak and I texted you to repair it before paying you. That’s in addition to some dismantled parts that you left on top of the boiler! Value for money is the key; if you leave your clients with a negative value, they will not be happy. I have sent you a couple of messages regarding the above and gave you enough time to respond, but unfortunately, you have ignored me. I have attached a photo showing the current condition of the boiler compared to the cost I paid! And finally, either your business coach is not up to the task, or you are not following his advice, and in both cases, you are wasting your time and money in having a business coach as this is not the right way to treat your clients and therefore grow your business.

Our old boiler broke with my wife almost about to give birth. We'd never engaged Matt and Viking before but regardless he was massively helpful and rearranged his diary to accommodate us at short notice and install a new boiler. His quote was competitive and all was great. He personable and is growing a great team. They've done other jobs for us since and are always punctual, clean and do a great job. I won't go to any other plumber.

Viking Heating has done some excellent plumbing work for us. They upgraded and improved our central heating system, fixed a failed bath jet pump system and recently did a thorough boiler service giving good feedback on relevant issues.

Sam was very efficient. Arrived when advised he would be here. Left the space tidy and clean Thanks Viking heating.. good service and advice all round.

Can’t recommend Viking enough! We have recently had issues fixed with our toilets as well as a boiler service and Vikings professionalism and communication is unmatched. Thank you Matt, Sam and Ryan

In the end, we’re really disappointed with their customer service and how we’ve been treated and communicated with. We won’t be using Viking again… The full story… Having moved into a new house we wanted to replace some old radiators. The Viking team came to quote and were really helpful in explaining everything. We discussed that we’d be decorating at the same time and Viking said it was no problem to fit the new radiators, disconnect so the decorators could paint behind. We got their quote, thought nothing of it and proceeded with Viking. Following the first fitting of the radiators, we booked Viking in to return following the painting. They connected up the radiators, tested the system, and in under 2 hours, completed the job. Or so we thought… We got sent an invoice for an additional £393. When we questioned it, Viking said it was in line with their T&Cs for extra work. They never gave us a quote for this work, or told us it was not in their original quote. While I appreciate we might not have understood the original quote, the communication has been very poor. It’s a real shame.

Really great team and great service. Couldn’t recommend more!

Matt was super knowledgeable and efficient whilst carrying out a boiler service. Extremely friendly, thorough and gave a comprehensive update after the service. Fully recommend.

Great company with great communication, they tell you when they’re coming, send confirmations on the day and arrive on time. I’ve used them several times, for installations and troubleshooting and the work has always been great.

Very good service, good communication, took time to go through and explain different aspects of the heating cylinder installation, got what was quite a major job done in good time, treated home respectfully.

Excellent service & comprehensive report. Also excellent advice on boiler upgrade & replacement. Theresa & Paul

Professional service. Lots of communication prior to the visit. The team that came onsite overcame some problems that they faced and explained all they did at our house. Will definitely use them again. Thank you Sam, Matt and Ryan 🙂

As with past visits, Matthew and the team at Viking Plumbing were excellent- knowledgeable and efficient. Nothing was too much trouble and everything carried out with minimal disruption. Everything was left clean and tidy- would recommend Viking unreservedly. Nick Lloyd

Matt came to do the annual service on our boiler, absolutely fantastic service. Matt is more than happy to take the time to explain any issues in a very clear way; as well as any remedial actions that may need taking. Chatted through a few options for our home for the future which was very handy. Wouldn't hesitate to recommend Matt & Viking Heating. Thanks!

Matt came round to service my boiler, being thorough and explaining all to me and my wife. Giving honest trustworthy advice, he advised it was in good condition and gave a few small recommendations to expand its lifespan which we will take up. Also he took time out to check another problem that recently arose with our shower and again took time to explain so we understood everything. I would recommend Matt all day as he is very personable, honest and thorough. Thanks David

Brilliant service 5 🌟 Great communication 5 🌟 Friendly & respectful engineers 5 🌟 I would recommend Viking Heating 5 🌟 Very professional and standard of work 5 🌟

Moved into a property where a viking heating service reminder sticker was on the boiler so thought why not? I can honestly say from the word go their proficiency, honesty and fairness is unparalleled. Quality workmanship and admin, fair price and a full breakdown of works. Can confidently say I will only be using Viking indefinitely. Thanks again for your work!

Happy with the price and the work on my central heating system from Sam, Ryan and especially Matt. Arrived on time, clean workers. I particularly appreciate that they kept me informed as work progressed.

Excellent service from Viking Heating. Will definitely use them again. Thank you for your hard work

Matt, Sam and Ryan came to do some work on our boiler/pump. Very professional people that I highly recommend. They made themselves available during a weekend on a very short notice, always came on time and did the job to a very high standard.

Great work on time thank you

Really nice people to have working in your home. Professional, skilful and very capable.

Matthew was incredibly professional and meticulous in repairing and servicing my boiler. He took the time to patiently explain the issues and solutions. I highly recommend him and would definitely work with him again in the future. Thank you!

Viking have just moved a radiator plus some additional work. They are an extremely professional company and I cannot fault their work in any way.

Prompt, friendly, excellent job and a very fairly priced company for such a high level of professionalism.

I would highly recommend Viking Heating. I have radiators and underfloor heating, and I wasn't getting any hot water or heating, and they solved all my issues. They were knowledgeable and very personable.

Annual boiler service carried out. Matt from Viking was punctual, helpful, friendly and professional, explained the certificate outcome and left the place clean and tidy. Would highly recommend Emma

Matthew at Viking Heating & Plumbing serviced a boiler and also checked out an old gas fire for me. I found him professional, friendly and knowledgeable. He explained everything and shared photos. I can fully recommend. Will use again.

The team came out quickly, they respectful and professional.

We had our gas capped by SGN due to a minor leak. Having a baby and being without hot water and heating, we needed someone to come out quickly to fix. Viking Heating came out the next morning (they could have come out that evening but we chose the following day). Matthew arrived promptly and fixed the leak, uncapped our gas and was also helpful in advising us about our future plans to change to a combi boiler. I must admit I was dubious at first. As I was called prior to the visit to take payment upfront for the call-out but need not of been worried. As they arrived when they said they would, were professional, efficient and very reasonable on cost. We will definitely use again for future work.

Really happy with the service, an engineer has arrived on time, very polite and helpful. Will definitely book with them again. High recommended

Thanks for speedy response to a leak! Friendly service with experience. We plan to be back in touch to arrange a more detailed quote for larger scale renovation.

Very good customer service

Matthew came to service the boiler really nice chap, explained everything and received a detailed report. Have asked for quotes for several other jobs including a new bathroom. Would recommend, excellent customer service!!

Matthew came to sort an LPG boiler issue within 24 hours. Timely, effective and very helpful. Recommended !

I would highly recommend Viking. Both Matthew and Amber were really helpful and efficient. Matthew carried out a boiler safe check for us. He arrived at the time and date arranged and carried out the work. Amber is really friendly very helpful. Thanks.

Fantastic service from Matthew, installed a new combi boiler, replacing all our old pipework and installing radiators too. Extremely knowledgeable & professional. Thank you!

Great communication, great service, and great people. Will absolutely be using for all plumbing and heating work going forwards.

Contacted Viking for a repair /service found them very helpful booked a appointment Received a text and email confirming appointment time and date turned up on time explained what needed to be done now our boiler is working great And a reasonable price very happy

Excellent all round. Matthew is extremely professional and competent. I have tried a few plumbers who have not really delivered for one reason or other but so i was very glad to have found Viking heating

Matt was one of two professionals who had a look at my job, and he gave the best assessment of the situation and my options. Together with Amber he installed a combi boiler in a new location with new pipework, and removed the old boiler, tank and cistern in 2 days. They worked efficiently and considerately throughout.

Viking Heating replaced my old boiler in the kitchen with a new combi boiler in the loft. I received a detailed, well priced estimate, and went ahead with the work as per the quotation. The work was booked in, and Matthew turned up at the agreed time on the agreed day to commence work. All work was carried out to an exceptional standard, ably assisted by Amber. I highly recommend Viking. They are friendly, reliable and above all do an excellent job.

Matthew serviced my boiler, fixed the valves on the UF heating manifold and installed a double-check valve. Matthew shows up when he is supposed to and does a great job. He send numeroud reminders when he is coming so no chance of forgetting his appointment. I had two previous plumbers that on numerous occasions just did not show up. I would definitely use Viking again.

My wife and I have used Viking Heating to service our heating and plumbing needs since January 2021 (shortly after moving house and being let down badly by a big energy company that we previously had a servicing and care plan with). We suffered a leak with water running though our hallway ceiling. Unlike the energy company, who advised they would respond to our emergency within 7 days (even though they were aware I had a 6-year old daughter and elderly mother-in-law in the house, we had no heating and the temperature outside was freezing), Matthew from Viking responded immediately and managed to solve quite a complex problem that my wife and I had inherited from the previous home owner. Matthew has since serviced our heating each year and we have benefited from his high level of expertise and truly exceptional customer service. Most recently, last week he upgraded our heating system by replacing some old and inefficient radiators. As usual, he provided expert advice and then followed up with a competitive quote when I had selected my favoured option. As expected, Matthew completed the job to a very high standard (on one day assisted by his wife Amber), and my wife and I are totally satisfied with the work. We have previously recommended Viking to close friends, and have no hesitation in doing so through this review.

Excellent service from a proper, knowledgeable engineer. No rip offs, good value and honest. A massive relief after a few years of bad service elsewhere. Professional in every way. Thoroughly recommend.

Really happy with the service we received from Viking. We had an issue with our cold water tank, Viking were able to identify the potential issue over the phone, pick up the spare part on the way over and repair it very quickly. Pricing was fair considering it was a Friday evening and communication from the plumber was excellent.

Be very very wary, every second is charged for whether he is working or not! He came to do a boiler repair and it could have cost thousands as there’s no cap and no link to performance! Wow what a response, by the way there was no blackmail or bullying to avoid paying. I had already paid your bill! My surprise was that you sent a bill nearly two weeks after the event when the engineer had not requested any payment at the time of the visit because the leak actually had nothing to do with the heating system.

Matthew's service is punctual, reliable and competitively priced.

Very happy with Viking Heating. Boiler fixed very quickly. Matt and Amber were both friendly, hard working and kept us informed at all times. Would highly recommend them.

Matthew was able to diagnose the fault with our heating system on his first visit when others had failed. Very hard working and knowledgeable. Extremely happy with services received. Thank you Viking Heating!

Viking fitted our combi boiler and removed our old tank system. The guys are very knowledgeable and thorough, a pleasure to work with!

I couldn't have been more impressed with Viking Heating. They supplied a quick and very competitive quote. They were flexible and helped keep costs down. The work was carried out professionally and on-time. Their follow up customer care has been excellent, so they're highly recommended.

After a leaking pipe and radiator we called late at night! They came really quick and helped us very quickly. Would highly recommend!

Came out for an emergency, great job, friendly, professional and tidy

A very positive experience, from the initial planning of my oil boiler replacement to the successful installation. Matthew and Amber were a delight to work with, everything was carefully explained and the job done on schedule. Highly recommended

Matt and his team at Viking Heating and Plumbing where quick and efficient. He completed the repair to my shower successfully and left every clean and tidy.

Matthew and Amber replaced an automatic gas cylinder changeover kit. They were professional, tidy, polite and friendly. We’re very pleased with the work and wouldn’t hesitate to recommend.

Matt completed our boiler service last year, and was super friendly and helpful. So, when our boiler stopped working this week, we called him. He booked in to come out the same day, picking up the parts he needed en route. He had the boiler back up and running that day - fantastic!

Once again Viking Heating came to the rescue. This time a leaking toilet. Prompt response to stop the flood and then fix the issue permanently. Excellent service and communication.

They came out the same day fix my mums boiler and were very professional and fixed the problem easily and quickly. We will definitely use them again.

Matt and Amber have been great. Their work is well planned and executed to a high standard. They also take the time to clearly explain before, during and after where necessary. It also helps that they are personable and a delight to have around!

Genuinely excellent service from Matt. We had an emergency on a Saturday night. Called at 9pm and he was round at 10pm putting in an interim fix, before returning a few days later with the replacement parts. Very transparent in all aspects, would highly recommend.

The time for service was delayed twice and then the engineer arrived later than advised. Otherwise the engineer was helpful.

Capped off Lpg gas pipe to oven as we are changing to electric. Many thanks. Got partial refund for work done

Highly recommend, if you’ve got a gas/boiler issue in Kent and want a no hassle & honest and fair job Viking is the place to go! Honestly used them so much they should be on retainer.

Great service! Matt takes the time to explain what has been done which we really appreciate. Highly recommend.

job done in timely manner. friendly and professional would definitely recommend. top marks!

Matt is very professional, looks into the details to make sure everything is good and safe. Highly recommended

Thank u Matt & Amber for your hard work at my Mum's ,you were both very caring and professional,and both worked hard to make sure my Mum had heating & hot water before the snow and ice took hold ,if I could give you more stars I would, Thank you both very much Jason .

Have used Matt a few times always professional in his approach, honest with his pricing and very reliable. I will continue to use his services in the future and recommend him to anyone.

Highly recommend! Good job, everything well investigated , problems sorted quickly and effectively!

When you have a water issue, you need urgent action, Viking were great, attentive, efficient and a full report sent. Brilliant service, would recommend to anyone.

We have used Viking Heating on a number of occasions. Matt plumbed in a new outside tap, serviced our boiler and correctly diagnosed and fixed a long running problem with our water heating system that other plumbers hadn't fixed properly. I would have no hesitation in recommending Viking Heating, Matt works in a very methodical and professional manner and we will definately be using his service again when we move.

He does what it says on the tin 👍

Had a horrible leak and Matt was available to come over and investigate and fix our leak from our shower. Highly recommended.