Corinium Stoves

Tom and Bill, our installers were so efficient, polite and tidy. They have done a fantastic job, we are so pleased with our new fire place. Thank you, will recommend to others.

Absolutely delighted with my Corinium Fireplace. Excellent showroom in South Cerney , very helpful service and professionally installed with the minimum of disruption and could not be more pleased with the Swinford 54” Fireplace Suite colour Portuguese Limestone.

Excellent and efficient service. Really very pleased thank you.

Fantastic service. Very quick turnaround of order when we popped into the showroom. Survey was done in a matter of days and stove was installed 2 weeks later. Very clean and tidy install, and well informed along the way. Not to mention a beautiful top of the range stove that was better priced than other retailers for less quality. Highly reccomend and just look how good the finished product looks!

Visit the showroom - you will not be disappointed. Helpful, knowledgeable, informative people with a no pressure approach, based an a fantastic showroom with a huge range of stoves on display. After initially visiting the showroom we booked a site survey and were offered a range of stoves suitable for our fireplace. We chose a stuv inset stove and the fitters arrived on the arranged day at the time stated. They explained the process, worked hard and kept us informed throughout the installation process. The work was of a very high standard and the minimal mess was all cleared away before they left. Cannot recommend highly enough.

Having looked at several companies from the moment we walked into the showroom everyone at Corinium showed true understanding, knowledge and a genuine interest in getting it right for us. Our main contacts were Matt and Thommo who were happy to answer all our questions; they even assisted us in what we wanted for around the fireplace. Their price was very competitive and fair, yet their service more than exceeded this. We have to mention the fitter, Tom, who was quite honestly incredible. He asked at every stage of installation if we were happy, to ensure we were totally satisfied. The whole job was done within 2 days and every bit of debris cleaned up. We wouldn’t hesitate in recommending Corinium and their team.

I contacted Corinium, the phone was answered after three rings, I was invited to the show room, I went over that afternoon and was greeted by a knowledgeable, interesting and very helpful team. We chose the woodburner and arranged installation. The team arrived at the house a few weeks later, they were superb, the fitting of the stove and the flu was seamless. The team were polite, interested in their job and finished the work in half the time I thought it would take. What is not to like!!! A superb experience in an ever bleaker world, customer care was exemplary - thank you

Great service. I had a new stove fitted and was very happy with the service from choosing the stove to the end of fitting. The staff were friendly and really helpful with choosing the right stove for my space. The making good of plastering etc was done to a high standard. The men who did the fitting were friendly and efficient and cleaned up well. There was a snagging issue after fitting which was rectified the next day without any fuss. Overall I can't rate Corinium highly enough. Definitely recommend...thank you

Corinium Stoves has a great showroom with very knowledgeable staff. We had professional and tidy installation of two stoves by courteous team, with comprehensive explanations of how to use them. Highly recommended!

Great service from the whole team at Corinium stoves. Very informative advice from Thommo and Mathew, with a brilliant install from Dec and Bill. I would definitely recommend.

Happy to help answer my questions. Did what they could to fit standard flue pipe to a piece of old pipe on my woodburner. And they were the cheapest by far.

Great service from start to finish . Site survey very informative. Sales team very knowledgeable & patient whilst choosing . Instillation team hit some challenges that were dealt with brilliantly! I would highly recommend. Get service exceptionally knowledgeable & professional

Excellent service, really polite, friendly, helpful fitter, would highly recommend.

Very pleased with the service from Corinium Stoves. Helpful in the showroom, fantastic fitters and great attitude all round. Would definitely recommend.

We recently had a balanced flue fire fitted by Corinium Stoves, replacing an old powerflue fire that no longer worked. From beginning to end, we were most impressed by not only the standard of workmanship, but also the extreme care that was taken of our home during the installation. As promised, not so much as a speck of dust needed to be cleared up afterwards. We highly recommend Corinium Stoves.

Very good advice and service. Found them very competitively priced by quite some margin. Efficient and tidy instal.

Wood Burner Installation Professional and knowledgeable staff at showroom and at installation. Efficient and personable service. All work finished to a very high standard. In addition to the above, the guys completing the installation of the wood burner were prompt, considerate and friendly. Thank you

I highly recommend Corinium Stoves. I have recently had a wood fired stove installed in my new house. It burns beautifully and belts out the heat and what's extra fantastic is that you can have it on low so that it doesn't romp through the wood. The men who installed it did so quickly and efficiently and cleared up properly afterwards. The process from start to finish was hassle-free and the people I dealt with were extremely helpful and charming.

Second time we have worked with Corinium Stoves and on both occasions the entire process was professionally conducted from start to finish.

From initial enquiry through to post-installation review Corinium Stoves were very professional and easy to deal with. They replied to messages immediately and kept to the agreed time table. The installation of our new gas fire went smoothly and with minimum fuss. We would recommend Corinium Stoves to anyone interested.

We have used Corinium many times over the years to install gas fires. I highly recommend this company as we have had excellent service and beautiful fires and fireplace mantles.

Great advice from friendly staff

I couldn't be happier with my new stove from Corinium Stoves. From the very beginning, their attention to detail has been outstanding. The team took the time to ensure everything was perfect. The whole process, from consultation to installation, was seamless and professional. I’m incredibly pleased with the result and my stove not only looks beautiful but works brilliantly; winter should be that much easier. I highly recommend Corinium Stoves 👌

I moved into a Georgian house earlier this year which had dated gas fires in it with aged surrounds. I arranged for a free survey from Matthew, who arrived promptly and gave me plenty of options to consider. He took into account the my requirements (low-maintenance, easy to use, easy to clean) and helped find fireplaces that suited the existing recesses. I opted for a Global 70XT for the dining room, with a Victorian Corbel fireplace in Agean limestone, and a Global 55XT for the lounge, with a Wilbury fireplace in Portuguese limestone. However, I was particularly indecisive in choosing, and the team sent me several revised quotes for different options without complaint!! I was away for the installation, and left the keys to the house in a lockbox. I saw via my Ring doorbell that the installation team arrived on-time and treated my home with care. Having expected a dusty and messy process, I was surprised on returning home at how neat and tidy it was - the house was cleaner than I'd left it! I've added photos of the mock-ups Matthew provided, along with photos of the installations just after they'd been completed, and what they look like now that the rooms have been decorated. I'm absolutely thrilled with the result and wouldn't hesitate to recommend Corinium Stoves to anyone.

Very professional Company with large range of top quality Wood burning and Gas Stoves.

If you want ease and expertise, this is the firm to deal with. Called into Corinium Stoves last March knowing I wanted a log burner, but not knowing which one. I was seen by Thommo and it was quickly established what would be suitable and what wouldn’t. I very quickly found exactly what I wanted and Matt came round to my cottage to confirm this was possible. I had my log burner installed last week by two very nice, able fitters who were efficient and left no mess. I’m truly delighted. Thank you.

We were very impressed with the large showroom offering a wide range of stoves and fireplaces. The staff were very friendly and knowledgeable, with good advice given about the two stoves we ended up buying from Corinium. After sales queries were also dealt with promptly which gave us peace of mind - I would definitely recommend them! Thank you team.

From the time we walked into the showroom, to the site visit and installation, we can't speak more highly of Corinium Stoves. Terrific service, clean, efficient and courteous. Thanks to Thommo, Matt and Declan.

Really nice show room, but that is where the positives end. The fitting was dangerous (as told to us by the fire brigade). Initially we noticed that the back fibreboard had been cut incorrectly. When we raised it with Corinium they said if we wanted a replacement fibreboard we would have to collect it and then pay for fitting ourselves. After about a year we had a chimney fire and the fire brigade were called out. They did an inspection and prohibited us from having a fire. We had a sweep come and film the chimney lining, sent it to Corinium who refused to help. We contacted HETAS who found that Corinium had not met the standards of HETAS. Corinium then did the absolute minimum to get HETAS approval by mounting a carbon monoxide alarm and fitting a fitment plate. The fitter who came to do what HETAS asked argued that ñe had a great job fitting the flue initially. Finally when we had a fireman inspect it, it was found that the lining was approximately 1m short of the top of the chimney. The fireman concluded that as the fire cooled each night carbon deposits were falling down between the liner and the brickwork, which caused the chimney fire. If you want to endanger your family and property go with these guys. Update post Corinium's response: 1. There was a long time between us having issues and writing the review because I did the typical British thing to let it go. However I was recently challenged on how I would feel if somebody else's home was endangered by Corinium. Hence I have written it. 2. It is factually correct, and if you want to take it further please let me know, I'm happy to get a lawyer involved. You can't repeat what you have done. 3. Finally, when your fitter returned to drop off the carbon monoxide alarm we told him exactly what I've written. The fact that you heard no more is because your fitter didn't tell you... draw your own conclusion. 4. We had another company come and fit a new liner at our expense. We have since had a chimney sweep clean and check the liner and there are no problems. Most reviews I write are positive and constructive, check them out. I have tried to be constructive in all my dealings with Corinium and in this review. Please ensure you do better

A very difficult installation due to previous work by other builders but carried out efficiently and quickly by Corinium. Absolutely delighted with our multi fuel stove - the only question is why didn't we do it years ago. Thank you so much

Brilliant company, Thommo and Matt a pleasure to deal with. Fitters arrived on time, very efficient and friendly and no mess, couldn’t be happier with my new stove. Will certainly recommend Corinium Stoves to friends and family. Thank you everyone

We had an obsolete gas fire removed and a new one installed into the existing fire surround, replacing the old slipstones and installing a new flue. The showroom has a very good range on display which Tom helpfully guided us through. The home inspection explored the options available to us and gave confidence that our requirements would be well met. The subsequent installation was competently and efficiently completed by Mat and Billy with a really good colour match achieved with the replacement slipstones. The end result fully met our requirements and I would highly recommend this Company.

Thank you for the care and attention that Tom and Dec gave to our project. They were professional, knowledgeable and nothing seemed too much trouble - they skimmed a section of our bedroom wall where we had moved the electrics and went extra lengths to ensure the finished job ney their own high standards. It's reassuring to see them genuinely proud of their own work.

We have so far bought 3 stoves from here over the last 5 years and their service and commitment to ensuring you get the correct solution to your heating requirements is always outstanding. The staff, from the management to the chaps in the warehouse are all friendly, extremely helpful and accommodating, very well informed and clear leaders in their field as shown by their attention to detail. They have a very large range of stoves and give helpful advice. We have previously bought stoves elsewhere and they are not in the same league. Our advice is simply buy here.

As an elderly couple who had to replace our outdated color gas stoves we had only great assistance from Corinium Stoves From our first call to the Office until the two fitters came to remove our old stove and install the new one we only had first class service.

We are very happy with our recent install in our office. Quick and friendly service and we love our new stove!

.The company is under new management since my dealings with their Customer Care. I wish them well for the future. I'm happy to put the record straight and hope the business continues to thrive.

A visit to our home by the sales person following a phone call was very informative and and a trip to their very well stocked showroom followed and a wood burner purchased. The two guys who fitted it were polite and hard working and very clean and then gave a demo once completed. We love the fire and it works great having used it a number of times since we have now moved towards winter.

Fabulous service from start to finish. Really helpful sales process, and scheduled installation completed on time. Dec and Sam did a great job and were very thorough and professional. I did a fair amount of research with other companies and am now very happy with my decision to go with Corinium. Loving the woodburner too!

Great customer service from start to finish; lovely showroom, helpful, knowledgeable and friendly staff, fitters arrived on time and we had very little 'tidying' to do afterwards. Billing and online payment very easy. Highly recommend.

Outstanding service, exceptional value, clean and tidy. Totally delighted with our new Jetmaster :D

Just had a Nordpeis stove and flu system installed by Corinium Stoves. From the initial meeting with Colin to discuss the options of stove and location at their very nice showroom, the site survey carried out by Matt, and the installation itself by Dec and James, We couldn't be more pleased and satisfied with the professional service. The installation was so smooth and clean. All areas were fully sheeted before they started each day. I have to say a big thank you to Dec and James. They are both very nice personable guys, really knowledgeable and very good at their trades. The amount and quality of work they get through in a day is incredible. We would highly recommend Corinium Stoves.

Corinium installed a DRU gas fire earlier this week. Punctual, professional, polite and quality installation. Left the house in a very tidy state with a functional fire in full glory. Many thanks to our installers Dec and James.

Corinium Stoves did a great job of installing our new woodburner, and helping us choose the right burner in the first place. Completely trouble free. Staff are competent and professional, and more than capable of working in accordance with Covid 19 guidelines (this review was written at the peak of the pandemic). They are good value too!

Excellent customer service and really pleased with the stove

Our new fireplace from Corinium Stoves is wonderful and we're starting to enjoy some cosy evenings watching the flames instead of the TV! A great experience from start to finish including great advice when we ordered, to the skilled team of installers who were able to work in masks during these Covid times. Highly recommend.

This is to say a big thank you to the A Team at Corinium who yesterday relined my chimney and serviced my stove. No mess and no messing about.. They got on with the job in half the time I was expecting. I was very impressed and wouldn't hesitate to recommend them. Well done boys!

Very helpful and non pushy. Yet to make a decision on installation, but greatful for impartial advice and nice to be able to see such a big range of stoves on display.

I bought a stove 5 years ago, not sure where from, but i needed the make and model for certification reasons. The stove is no longer made and was no longer on Corinium's catalog, however I sent them a picture and they helped me out. Great service and I may not of even been a customer. Very recommended.

POOR CUSTOMER CARE, ARROGANT, UNCARING & UNPROFESSIONAL... I wish that I had read the reviews for this company and took notice before parting with just under £3k. They supplied and fitted a gas fire for me at the end of September and I have had nothing but trouble with it. On December 27th we awoke at 4.30am to a hissing noise coming from beneath the fire, I panicked and immediately turned off the main gas supply and the noise stopped. There is not an emergency out of hours number for this company, so I messaged the Corinium Stoves Installer for advice. He told me how to access the valve on the fire to turn off the gas which I did and then he blocked me from sending him anymore messages. The fire is still faulty and not working reliably but I am now talking directly to the manufacturer who has been very helpful and I am at last making some progress. BE WARNED! REPLY TO MR COUPLAND UNPROFESSIONAL, ARROGANT & UNCARING For the record Mr Coupland, 1. Your installer Mr Page gave me a mobile number on the 19th August and requested me to send him details of a more competitive price that I had received for said gas fire. I had no idea that this was a PERSONAL mobile and automatically thought it were a WORK phone. 2. I sent a 10 second video to your installer and he was baffled by the hissing noise and agreed it sounded like gas/air escaping, so hence the reason I panicked! 3. There have been ongoing issues with the fire taking numerous attempts to light, not lighting at all and turning itself off, very frustrating tbh! 4. I did NOT call Corinium Stoves on Monday to complain about Mr Page, I called to say that whereas the fire was taking numerous attempts to light, it was not working at all now. But your response was flippant, uncaring and unhelpful. 5. The manufacturer did not contact me on your instruction, I contacted them directly myself on Monday after losing all faith in your company. Tell me, is this the normal procedure to take customers cash then wash your hands of them when things go wrong, where’s the customer after care? 6. For your reference, the latest issue of the gas fire not working at all, was sorted with instructions over the phone by the manufacturer, which was to replace 4 x AA batteries for the ignition, pretty basic stuff!! 7. My review was based purely on my overall experience with Corinium Stoves and It is unfortunate that you cannot leave zero stars because you do not deserve 1 star going on my experience with your company

Excellent, from viewing the stoves at the showroom, free site survey to the installation. Will be purchasing another stove next year and without doubt I will be using Corinium Stoves. Miles apart from Fires and Firesplaces in Wotton Bassett. Similar price, better quality stove, much much better customer services and just an around better level and quality of service

Awful customer service. Rude and dismissive. Won’t be back.

Highly recommended. First class service from initial visit to showroom to installation of gas log effect fire.

The show room is big and well stocked with a variety of traditional, contemporary and modern stoves plus some amazing pizza ovens, much better than other stove shops i have been too. I purchased a Chesney salisbury 5kw wood burning stove (contemporary style) from corinium. Personally i found staff helpful and polite. Installation was quite swift within our progressing extension construction being added to our existing home, walls where marked by the installation which was disappointing - as they had just been built and painted - preparation for the flue was done by the extension builder ahead of the stove installation - though advance liaison with the builder and stove company took place before regarding setting out, roof penetration part (top hat sleeve) and surround construction (opening size, part for ceiling installation, fire proof/resistant boarding near opening etc), a job overall done well but installers need to work with more care.

Highly recommend! Me and my partner had just moved in to a new home and we wanted to install a more efficient stove. We visited the gorgeous show room, which has lots of stoves to view. Matthew recommended a selection of stoves within our price range, and that would supply us with an ample amount of heat for the size of the room. Their extensive range of harths and surrounds also helped us make the stove a real feature. Ordering all the necessary items was quick and easy. The insulation was great with no issues, we also had a full demonstration on how the fire works by the fitting team. If you want a stove and a hassle free experience this is the place to go!

We had problems with a stove we bought and when we sought redress the owner was unpleasant and difficult to deal with, doubting our evidence and refusing to accept any responsibility.

This company installed a multifuel burner into my home on 2010. Sometime later we noticed a smell of burning in my youngest sons room that the chimney goes through. I went black to Corinium stoves to complain and was told that as it was so old a chimney... it was releasing soot embedded in the brick of the chimney. They told me to not burn the stove too high and over a period of time this would resolve. I contacted them earlier this year to because the problem was still there. They simply told me it was no longer their problem as too much time had elapsed since the installation.. I trusted these people and they are crooks.. Today I had the whole thing reinstalled and he produced 4" of soot from the area we were told had been cleared prior to the installation. Do not trust this company...

Fantastic collection of stoves to view. The guys there worked out what output we needed so we only looked at suitable stoves. You need them to visit and check what is achievable in your home so may have to go back for second viewing. Very impressed by the showroom and staff.

I visited Corinium Stoves recently with my partner and I was really impressed with the range on display. Colin gave me some great advice, which was followed up by Matthew in a survey. A great little company providing brilliant services. Thank you to the team!

Very nice showroom but not very helpful staff. Decided to go elsewhere.

I would like to start by saying that I think that I am quite fussy and hard to please. I felt compelled to write a review as so many people like to only shout about things that go wrong or if they are dissatisfied. From start to finish Corinium Stoves have exceeded my expectations. Matt came out for the initial consultation and was extremely helpful and knowledgeable. I had every faith that they would do a great job installing my stove. I did meet with other companies as I like to compare and it was hard work!!! dealing with Corinium was so easy and gave me reassurance that in the unlikely event that something did go wrong they would again be easy to deal with. Every interaction with all members of staff at Corinium has been a pleasure. On installation day, they arrived bright and early. They ensured that my home and furniture was thoroughly protected before starting work. Declan and Giles did an amazing job throughout. Declan took time to talk me through the installation explaining everything as he went and then a full demonstration at the end. He is a real credit to Corinium being polite, friendly and professional all day. I would have no hesitation in recommending Corinium, they offer an excellent service and great value for money. Could not fault them!

Enquired about replacement glass for my stove and spoke to an arrogant man who didn't seem interested. So shocked by his response that I didn't even ask his name. He needs some training. I went elsewhere . . .

Awful place - wouldn't explian properly how the stoves worked and what was the best for our home, very arrogant and poorly trained, and even hung up when I asked about the specification! DO NOT BUY FROM HERE

Always willing to help you. Now moved to South Cerney and provide a modern and large showroom to view their products.