Skipton Stoves and Ranges Ltd
4.3(16)Skipton • OFTEC




Services
Reviews
4.3
Skipton Stoves and Ranges Ltd supplied and fitted stoves and boilers for several customers, who often mention helpful advice, tidy work and polite staff. Reviewers report good service from start to finish, including fitting stoves, servicing boilers and stoves, and chimney cleaning. Robert is named in more than one review for his knowledge and work as a heating engineer. One reviewer complains of a quote of £6820 for a 5kw multi fuel system, calling it a rip off. Another reports a rude and aggressive response from the office after a stove service, and a third says an engineer did not get back to them with stove suggestions.
fantastic service pre Xmas. Helped us out when our old gas stove became dangerous. We now have a fantastic new modern safe gas stove. Superb service from start to finish 100%!
Skipton stoves and the team did a fantastic job . Will be using again for my next project 100%
Excellent service from these lads... serviced and sorted my boiler and sorted out major issues with my multi fuel stove. Highly recommended...
A brilliant experience from start to finish....... loads of advice on choosing the right stove and a very "can do" attitude to sorting our fireplace out to accommodate it. Then the fitting itself was very straightforward.
Absolutely fantastic service from the whole team. Everyone was very helpful and really friendly right through the whole process. Our fire installation went smoothly and was fitted to a high standard by a great team, who worked extremely hard. A big thank you everyone for your high quality customer service and expertise.
The quote I’ve just received is an absolute joke. £6820 in all for a 5kw multi fuel system. £1632 for the stove which is a couple hundred off the price you can get online, £1856 for laying a stone hearth…£2758 for installing the flue and it really isn’t that hard a job specially if I hire the scaffold I said I would. I hope at least a few people read this and stay clear. Complete rip off and at a time when they should be charging fair prices to broaden their outreach and new customers. Old tactics by a business that won’t last the next 10 years, sick of these pathetic trades.
I went to Skipton to try and find a stove, not intending to visit Skipton Stoves, we visited the showroom with lots of stoves on display. We spoke to Rob who was very knowledgeable and arranged a survey. The service from start to finish was excellent. Would highly recommend Skipton Stoves.
It was really strange. The engineer came round and discussed fitting a stove. He said he'd get back to me with some suggestions of stoves that I could have, and then I just heard nothing. I was surprised at such poor customer service. I have now had a stove fitted with another company and am delighted with it.
Very happy with the service received from Skipton Stoves & Ranges. From arranging a site visit to the full installation of the stove I found the team helpful and knowledgeable. We were also impressed with the turnaround times from site visit to providing a quote and installation. Would definitely recommend.
Had Skipton Stoves in to re-open a 300 yrs old fire place and add a new wood burner. Robert and Alan ( two great guys, Robert kept us entertained with his singing ) opened the fire place with care and respect that a fire surround of that age deserved. The wood burner that Gary recommended for our large opening was spot on. Having them back each year to service the wood burner. Excellent job.
Skipton stoves recently installed my woodburning stove, I would like to say how easy the whole process was, their prices are competitive the guys turned up on time and were very clean tidy and professional and a pleasure to have in my property. I can only highly recommend this company and look forward to their return visit for the annual service.
The service was excellent from beginning to end. Lots of help and advice to help us choose the right stove, hearth and beam for our room. The guys arrived right on time to do the work and was a pleasure at all times. Polite and professional and kept the dust down to an absolute minimum. Once the burner was in place, the gentleman explained in detail how to operate the fire and gave plenty of tips and advice. We are absolutely over joyed at our new burner and has totally changed the feel of the room. So cosy!! I would highly recommend skipton stoves and rangers to anybody, as our experience was quick, professional and absolutely stress free. Many thanks to everybody at skipton stoves.
We had a replacement gas boiler fitted at the end of June. This family company were knowledgeable about the Ravenheat boiler we had chosen. The job was completed in one day and Robert the heating engineer worked efficiently and tidily- we are very happy with the installation.
I have used Skipton Stoves and Ranges for several years now and I have had great service from them. Servicing my boiler, servicing my stove and chimney cleaning. They also fitted my stove and did an excellent job.
Booked a stove service. The man who came to service the stove was very nice and friendly. However, I had a follow up issue and the lady in the office who I dealt with was extremely rude and aggressive with me (to the extent of shouting over me). I have never been spoken to in that way as a customer before anywhere else. Will not use again.
Area
Opening times
- Monday9:30 AM – 3:00 PM
- Tuesday9:30 AM – 3:00 PM
- Wednesday9:30 AM – 3:00 PM
- Thursday9:30 AM – 3:00 PM
- Friday9:30 AM – 3:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2008
- OFTEC
Also available in Skipton
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