Inafix Limited
5.0(49)Shaftesbury • NAPIT • MCS




About
Inafix Limited is a heating engineer based in Shaftesbury, trading since 2019 and covering Shaftesbury and Blandford Forum. They look after boilers with servicing and installation, power flushing and underfloor heating, and they fit and look after heat pumps and air conditioning for homes and commercial premises. They also install water softeners, offer free quotes and take on domestic, commercial and landlord work. Customers say they are professional, tidy, knowledgeable and friendly.
Services
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Power flush
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Heat pump installation
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Heat pump servicing
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Heat pump repair
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Reviews
5.0
Inafix Limited installed and serviced heat pumps and air conditioning for many customers, who repeatedly describe the work as professional, tidy and knowledgeable, with staff taking time to explain things clearly and neatly finishing pipework and cabling. Customers often report friendly, helpful staff who answer questions and keep them updated, while several mention prompt call-backs and quick repairs to faults. Repeat customers praise Tom by name for servicing and repairs, and Rob and Adam are also named in several reviews for installations and call-outs. One reviewer found the service reliable and efficient, and another said the fix went above what was expected. One reviewer was critical of the initial response, reporting poor communication and delay rather than efficient service, although the job was completed in the end.
Heat pump installed by Inafix,everything explained and very clean working ,professional workmanship.thank you.
I have an air source heating system which was installed by the previous owner. I had zero knowledge on how it functioned. The engineer took time explaining how my heating system worked and answered my questions in layman's terms. Professional and friendly service provided. I would definitely recommend this company.
Great service. Very reliable and efficient. Would recommend.
Inafix fitting a heat pump for us, they had to liaise with our builders and they did a brilliant job. Always on time, always calm and friendly despite the chaos due to our builders. They have since come and helped us out and fixed things that were not their responsibility.Great guys and office staff always quick to respond. Would definitely recommend them ! Tim and Sky. Shaftesbury.
Thank you, an excellent piece of work as always. Prompt, efficient and courteous and done at the time we requested. We thoroughly recommend Inafix to any who ask.
Very good service.
Inafix Ltd. Top marks to Rob, Dan and Charlotte and the Inafix team for the seamless installation of our Daikin Split system. Fitted expertly in about 4 hours without fuss. Currently exploring the DAIKIN Onecta app to see the capabilities... I'm delighted and feel vindicated in my decision to go with Inafix..... Much appreciated, Ian
Good communication and excellent service. Despite running late due to previous jobs taking longer than anticipated, our service was completed with minimum of fuss and disruption. Incredibly polite and friendly engineer who took great care throughout. Would certainly recommend this firm.
Can’t thank the team enough, from the initial site visit with Adam, to the installation Charlotte kept us up to date on everything and answered all our questions promptly. On the day of installation, Rob and the team did a great job, they were professional and tidy, would highly recommend them
From Charlotte in the showroom to the installers and the electrician everyone was very professional and made the whole process very stress free. The a/c instillation was well-managed and discussed with us throughout the day of fitting. Cabling and pipework was very neat and tidy. Quotation spec was comprehensive but not too technical and final invoice/warranty was well documented. Everything was fantastic. Give them all a raise!
This is the first time that we used Inafix to service our LG heat pump, it was easy to book an appointment and when the service took place the engineer was polite, knowledgeable and took time to explain what he was doing. Very impressed all round.
I have had nothing but exemplary treatment from Inafix. My telephone calls and emails were actually answered and promptly. The various members of the team who replaced my air source heat pump were efficient, tidy, informative (layman’s English) and polite. A perfect service.
Inafix have serviced my heat pump system for the last two years and I am very pleased with the work they have done. Tom the engineer is always happy to answer any questions or queries. He is polite and thorough. When I have telephoned the office, they have always been friendly and efficient. I would recommend Inafix if you need heat pump installation or servicing.
I was in a panic thinking my boiler was going to explode and of course we’d just slipped into ‘out of hours’! I was phoned back within minutes after leaving my message on Inafix’s answer machine and before I knew it Rob arrived, fixed my problem with a lucky spare part, bled my radiators, vacuumed up the mess and left me happy and safe. This is an amazing service from a fantastic team. So pleased to have found them. 5 stars to Inafix.
Inafix have provided us with an excellent service during recent problems with our heating system. They have a very professional team in both office management and in front-line engineering services and an attitude to customer service overall which a second to none. Highly recommended.
Just had our air con fitted. The guys were brilliant! Very professional, neat and tidy, really pleased with the job. Thank you. Would recommend.
Great company - helped replace a faulty ASHP with a new one. The process from consultation to quoting went through smoothly - answering all questions and keeping us updated. The engineers were tidy and respectful. Dust sheets and shoe covers, took away all rubbish and left place as they found it. Continued to ensure that all the settings worked. Excellent office support from Charlotte who was informative and always helpful. Highly recommend.
Excellent! Tom was knowledgeable, efficient and reassuring. 10/10 first class service!
I recently had an engineer service my airforce heat pump heating system. Everything from initial contact with Inafix, to service completion was prompt, professional and helpful. Best service I have had for any house maintenance for a long time. So many are patronising, don't want your business and want you to go away. Infix are so refreshing and seem to genuinely care about delivering good service. I would highly recommend this company.
Our heat pump was installed by another company and has presented us with a lot of problems. The old company was not helpful so in desperation we called Inafix. Not only did they take us on (which is rare when a company did not install the heat pump) they came out within 24 hours of my call and the wonderful Tom fixed the heat pump. We found Inafix helpful, knowledgeable and supportive. They have provided us with clear information, costings and options to bring our heat pump back to compliance. Needless to say we are staying with them and can honestly recommend them.
Highly recommended. Efficient, friendly, dedicated and very helpful.
Good to support local and reliable organisations. Time to suit us. Price suited us. Tom was very customer oriented and told us everything he was going to do, what he did and any issues identified. Knowledgeable and professional whilst maintaining friendly persona.
Great experience with the team at Inafix, really know their stuff and delivered on their promises. Helped me out with two tight squeezes and would be happy to reccomend!
Couldn't recommend these guys enough. They responded to a last-minute problem and Adam was able to sort the issue very quickly. Reliable, friendly, professional and knowledgeable. Thank you!
Brilliant fast and reliable service. Came our promptly to view a fault on our heating system, repaired it swiftly and efficiently. Thank you Inafix.
Inafix are professionals, their service is prompt and high quality with excellent communication. Highly recommended.
So easy to get an appointment. Very friendly and helpful staff. Whilst Tom was hear fixing 2 leaks I had, I found another as I turned off the mains water supply. Tom immediately mended it without any problems or delays. 100% staying with them and I advise anyone else to use their services.
Rob, Adam and the team at Inafix are a very knowledgeable and professional outfit . They did a thorough appraisal of our 1970s bungalow with a view to installing an Air Source Heat pump. We discussed location of the ASHP, the heated water tank and all the other items required. They took on board our requests for siting the products and discussed the advantages and disadvantages of various aspects of the installation until we were completely happy and comfortable with what they were providing. It felt like the installation was very much tailored to us and the house rather than a “ one size fits all “ proposed by other companies. The competitive quotation was comprehensive and included data sheets on the products proposed and any queries were dealt with promptly. We also wanted to integrate our Eddi solar power diverter as part of the solution which was a bit more complicated than we thought but again was sorted efficiently. We’ve been really happy and toasty warm all winter. The team were happy to come back and do some further tweaking of the system once we’d lived with it for a while, this ongoing support is really important to us. We’d highly recommend Inafix as solution based company with lovely people.
Installation of secondary heating circuit. Very professional and prompt service. Highly recommended.
We have used Inafix several times and in every case have found them helpful and very efficient. Work is always to a high standard. Highly recommended.
Friendly and professional admin staff and engineer. We have a rare gas Aga boiler system which requires specialist skills that Inafix can provide.
Quick response when a gas pipe was cut through. A fast friendly service, and quickly made safe.. I also required a large radiator for my garden room and a water softner. Gentleman came out, discussed what I wanted, advised what would be best and items fitted within 2 weeks. Very friendly staff on the other end of the phone, when you ring, and always helpful.
We had our air sourced heat pump serviced, bloke who came checked out a couple of other things for us as well going above and beyond his job role, used shoe covers to keep the floors clean and gave us loads of pointers on how to use & maintain our kit, great job thank you very much
These guys are great- professional, helpful, reliable and friendly. I first used them in an emergency - needing a supply of water rerouted during a rebuild and they responded quickly to my request and did the job efficiently at a competitive price. They are my go to plumbers now.
Available at short notice, nice staff and completed job within agreed time and cost.
Tom came to carry out an annual service on our one year old air source heat pump. He was polite, friendly and carried out the work in a professional manner. Tom was also able to give us advice and make adjustments to improve the efficiency of the heating system. We will certainly use Inafix again next year
Quick response and repair. Many thanks
Had a gas to heat pump conversion this week and Inafix was contracted for the install. Every one of their staff were reliable, trustworthy, professional, knowledgable, tidy and friendly. I didn’t know about this local company until this experience and can highly recommend them as a result. They made the daily household disruption for the project feel easy and organized, instead of stressful as I had anticipated. Really terrific bunch of installers!
I had Dain from Inafix come out yesterday to diagnose a problem on my heat pump, he arrived on time and looked smart. Im very impressed with his work, he cleaned up afterwards and was a pleasure to have. Would definitely recommend Inafix and Dain to anyone who requires the service.
We booked a service in for our heat pump. Tom was friendly approachable and punctual. He fully serviced the heat pump and was able to answer any questions I had. We have always been impressed with inafix's customer service, prompt replies, knowledge, punctuality and ability to quickly fix and problems we have had with our heat pump.
Excellent service as always
Highly recommend! Adam fitted a salon basin for me. All working great! Thank you! 😊
I'm very satisfied with our new air-source air-conditioning. It was installed competently and with no fuss. So far, all is cosy.
My immersion heater stopped working leaving us with no hot water. Adam came out at short notice in the evening and managed to fix it there and then. Extremely polite and efficient, you couldn't ask for better service!
Thank you Dain for such an excellent job yesterday, he arrived on time, explained our options, did a brilliant job, cleared up afterwards and was a pleasure to deal with. Thank you, I would definitely recommend him and Inafix.
Area
Areas covered
Opening times
- Monday8:00 AM – 4:00 PM
- Tuesday8:00 AM – 4:00 PM
- Wednesday8:00 AM – 4:00 PM
- Thursday8:00 AM – 4:00 PM
- Friday8:00 AM – 4:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2019
- Gas engineer
- MCS NAP-68603
- NAPIT
- Free quotes
- Domestic work
- Commercial work
- Landlord work
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