Sevenoaks Gas
5.0(103)Sevenoaks • OFTEC • Gas Safe




Services
Heating not working
Radiator installation and replacement
Power flush
Unvented cylinder servicing
Reviews
5.0
Sevenoaks Gas customers most often praise Andrew, and sometimes Marcus and Howard, for boiler servicing, repairs and installations, with reviewers describing clear explanations, quick responses and repeated use over several years. Several reviewers say they were told a service or a small part was enough when a new boiler or full flush had been suggested elsewhere. Others report gas leaks, burst pipes and boiler faults dealt with promptly, including same-day and out-of-hours help. One reviewer reports two missed appointments with messages sent 30 minutes and an hour after the expected time, and describes the communication as poor and the business as unreliable.
I have used Andrew and his team at Sevenoaks Gas for many years… Andrew is the nicest gentleman plumber/engineer you would ever want in your house… he solves problems where others would have charged a fortune for. He rewired a circuit board in one of my 20 year old boilers, so I didn’t need a new boiler that year, at a rental property. He employs the best chaps to come and do work, under his instruction when he can’t be there. Do not look any further Sevenaoks gas are your people
One word: perfect I’ve used Sevenoaks has a couple of times for boiler and related heating work. I don’t think I’ve ever come across a company so focussed on making the customer happy with the results.
I've known Andrew for a number of years now and he has regulary serviced my boiler. Last week Andrew and Howard came to the rescue when the boiler failed, they quickly diagnosed the issue, ordered the new parts and fixed it a couple of days later. It's an old boiler but hopefully the work done they've will mean it will go on for some time! I would highly recommend Sevenaoks Gas. They respond quickly and are very reliable.
So glad I came across Andrew! I had an issue with my boiler, and he was quick to respond, really helpful, and got us booked in promptly. His pricing was more than fair, so I didn’t feel the need to shop around. I would highly recommend him. His knowledge and expertise are worth every penny!
Andrew is fantastic! He answered the phone quickly, was pleasant straight away. Andrew and Howard communicated well, understand our complicated directions, and were understanding of our strange outdoor setting environment. Above all, they managed to fix our outside of the norm issue! Cannot recommend them enough, excited to use them again in the future! Helpful, exact, clear, professional, funny, wonderful service!
Andrew has done a magnificent job over the years at our Grade 1 listed church on top of the North Downs. He rectified a troublesome problem of leaks which our previous contractor was unable to do and has maintained our system admirably . I would recommend him highly for any system.
Andrew has been our gas and water saviour for at least 5 years now. Over two different properties one new build and one very old, his knowledge and expertise are just amazing and he is super responsive (even when on holiday and a client reports a mains stop cock leak at 10pm at night) a member of his team arrived at 8:30am the next day to fix the problem. We will always call on Sevenoaks Gas (Andrew) for all our heating and gas needs (he is also very knowledgeable on many many subjects ha so the conversation is fabulous too). Thank you Andrew ✨
We called Andrew @ Sevenoaks Gas to help us with a problem on our relative new boiler that sadly the original installers were not interesting in helping with. Our boiler developed a leak which made it unusable. Andrew and Howard came and diagnosed a problem with a hole in the heat exchanger. After contacting the boiler manufacturer and sending them water samples we were informed that the boiler was damaged due to limescale build up. The original installers were not interested in helping as they blamed the plumbers for not cleaning the system and the plumbers blamed the boiler installers etc etc. So we were left with a 18 month old boiler that was leaking and needed replacing at our expense as the installers failed to clean the system before installing it. Andrew and Howard brainstormed the problem and as a last ditch measure gave us the option of trying a leak repair treatment which they said may or may not work but for the cost of the treatment was worth a try which we agreed to. They came out and used the treatment and run the boiler and one of the heating zones on the heating system so as to concentrate the effect of the treatment and to our joy it has worked a treat. The system has been running for several weeks now and we have not had any leaks We have arranged to have them carry out a full clean of the system and then reconnect the whole house back on the boiler and check for any leaks etc. We can’t thank Andrew and Howard enough for their work and their professionalism in both explaining our problem to us so as we understood the issues and the time and effort they spent to get us back up and running. Would highly recommend them. A+++++ Honest guys
Sevenoaks Gas replaced my 20 year old boiler system with a new combi boiler. The work started promptly and was completed to a very high standard. Every aspect of the job was explained clearly, and all of my questions were answered which gave me peace of mind. I felt confident I would be satisfied with the outcome before the work had even begun, and I was not disappointed. They also highlighted a small water leak I hadn’t been aware of, which I really appreciated. I would highly recommend Sevenoaks Gas and would gladly use them again in the future.
Andrew and his colleague Howard are wonderful! They installed our combi boiler back in 2020 in our somewhat quirky cottage and did a great job and come back regularly to service. Andrew consistently goes above and beyond not to mention a pleasure to bump into out and about. Would definitely recommend!
Very Highly Recommended, recently fitted me a new boiler. Andrew spent time discussing what our options were. The work was carried out promptly. Very polite staff.careful and respectful. Took away all the anxiety of having the work done. We are very pleased with the boiler 😊 Thank you Sevenoaks Gas 5 stars
So impressed with Andrew and his thorough inspection of our ageing oil boiler. He worked his magic and got it going again, fitted a new pump and explained everything along the way. His knowledge and enthusiasm is inspiring. Would highly recommend.
Amazing service - super friendly and helpful and committed to getting the complex job finished! Reasonably priced too, highly recommend using their services.
Second time I’ve used Andrew, the first time was urgent and he was there quick and was very reassuring, the second time was a boiler service and still done quickly, no mess and always very polite and kind. Would highly recommend
Andrew is Extremely polite . Does a Great 👍 Job . Def book Andrew for services & any other repairs. Rob & Sue Woods 👌👌👌👌👌
Two appointments made and two no shows with messages shared 30 minutes and 1 hour after the expected appointments. Poor communication and unreliable.
Sevenoaks Gas were quick and helpful with our emergency situation. Highly recommended! Many thanks!
Sevenoaks Gas ...... so impressed with their service, after phoning around several engineers and being told I was looking at a central heating flush ... anywhere between £ 600 to £1200 pounds I spoke to Andrew at Sevenoaks Gas....he gave me an honest " by the way you explain the symptoms a service is all you need " true to his word, arrived when he said.....and fix the problem ..... if not for their honesty could have cost me hundreds...... thank you Andrew and Sevenoaks Gas
Great help, honest advice. I would recommend Andrew for all your gas and heating needs. Thank you!
I’ve been using Andrew and his team for several years, and their service has always been exceptional. Whether it’s regular boiler servicing or fixing a fault, Andrew consistently delivers high-quality work. He takes the time to explain what he’s doing and why, in a friendly and helpful manner. His prices are competitive, and he’s my go-to for any heating or boiler work.
Excellent service. Prompt, trustworthy and knowledgeable.
Andrew was helpful sorting a lack of hot water problem on a Sunday
Andrew attended our home to deal with a gas leak, which was dealt with swiftly and professionally. He then also provided us with advice around our heating system, and reviewed our radiators and boiler, despite this being above and beyond what we would have expected. We have now booked him in to do further work due to his integrity and would highly recommend him to anyone.
Lovely to find a company to carry out plumbing and boiler works that are trustworthy, honest and excellent value for money. You will not be disappointed when using Andrew and his team.
We have been using Andrew's services for a number of years now for servicing and maintaining an old boiler. When it finally packed up Andrew and Marcus came to the rescue immediately and installed the boiler within two days. Great job, thank you Andrew and Marcus. Five star service ( again).
Great service - quick response and efficient at fixing a faulty boiler. Would recommend!
I could not be more pleased with the service provided by this company. We have used their services 3 times now over the last few years for different jobs. Every time the entire team have been reliable, knowledgeable and efficient as well as being warm, friendly and a pleasure to deal with.
Can't recommend Sevenoaks Gas enough! They were so helpful and informative on the phone and fixed my boiler quickly and at a very reasonable price. I will definitely be using them again.
I’ve used Andrew and his team a few times now (for a fault and also a boiler service). Andrew is very friendly and helpful and I would certainly recommend Sevenoaks Gas.
Excellent service with a smile! Happy with the installation of a new boiler and radiators. Price as quoted, no hidden extras. Went the extra mile to ensure customer satisfaction.
Water pressure out of kitchen mains tap went right down. Andrew came very quickly, cleaned some limescale out, and got it back up to full flow. It was fine for a few days and then one morning suddenly a trickle. Andrew's colleague Marcus came that day and dismantled the tap fully, which was difficult because the tap is old and the whole thing was furred up. Marcus persevered and was able to fit a new valve. This has given it a new lease of life. Andrew and Marcus answered questions about various things, all very helpful. Thank you, Andrew and Marcus for your great work!
Fast, friendly, reliable and trustworthy firm Highly recommended Keeps my old boiler going😊
As usual I had left our landlord gas safety certificate until the final week before trying to get it sorted but it was no problem for Andrew. He attended the following day and efficiently did the checks and serviced the boiler, even going above and beyond by replacing a missing battery in the smoke alarm. Absolutely no hesitation in recommending his service.
Sevenoaks Gas has been servicing and maintaining my LPG Worcester Bosch boiler for around 4 years now. Super reliable, easy to contact and fair pricing. One time they even saved me the cost of a call out when I thought my boiler was broken but it was in fact fine (the reserve gas cylinders weren't switched on - oops!). Andrew is a real gent and it's reassuring to have someone I can trust in my contacts list. Thanks so much for the great service. Sorry I only just got round to writing a review!
Friendly and efficient and offer services for both types of gas boilers, though we have LPG. If you have a LPG boiler, do think of approaching Sevenoaks Gas, as they have the expertise and experience in both servicing and repairing/upgrading such a system. Not all gas servicers do.
We had a new boiler installed. I have nothing but admiration for them. Andrew and Marcus were very efficient. They arrived on time and were extremely helpful and knowledgeable. I strongly recommend them. Their prices are reasonable. They are our first choice and they helped me several times in the past.
I would highly recommend Andrew and the team. They replaced my parents 40 year old boiler with a new one, which turned out to be more complex than anticipated. They did an amazing job - kept to schedule, kept us informed, took time to explain things. We also greatly appreciated Andrew's efforts to keep costs down, while delivering great quality. Impressive professionalism and overall an excellent experience. Thank you!
Andrew & Marcus were a great find. Extremely competitive prices. They did not stop until the fault on my boiler was found & fixed going above & beyond which was a welcome surprise. I thoroughly recommend Sevenoaks Gas. Jackie, Sevenoaks
Excellent service. We had a gas leak and Andrew responded and fixed it within 2 hours of my call. He's super informative and and friendly. Would highly recommend to anyone in need of a gas engineer.
Brilliant service, Andrew goes above and beyond to ensure the best service and to make sure customers are happy .
Sevenoaks Gas is marvellous! Andrew reminded me my inspection was due, he and his team arrived very promptly and did the job thoroughly and efficiently. They also do plumbing and ‘all things heating’.
Can't fault them: excellent service, knowledge, reliability and responsiveness.
We are very pleased with the service from Sevenoaks Gas. Andrew is fantastic—reliable, knowledgeable, and friendly. He went above and beyond, even answering messages after hours to tackle our boiler issues. We were kept informed about the whole process with Andrew's clear explanations, and he was able to swiftly address the issues we had. I would highly recommend Sevenoaks Gas and will be going back if we ever need to again!
Such a breath of fresh air! Andrew is honest and reliable. I have now used him twice. I would highly recommend. A lovely man. Thank you so much Andrew. You saved the day!!
Thank you Andrew for the service you provided and for always being so responsive! Very happy my boiler is working again!
Highly recommend Sevenoaks Gas for reliable, professional and good value services. We have used Andrew’s company for many years now and would not use anyone else.
Andrew is an excellent engineer who delivers fantastic customer service. We lost all heating and Andrew responded to our plea for help within the hour. He then systematically assessed our boiler and had it properly functioning by the end of the day. Highly recommended!
Very happy with Andrew's services. I had an issue with two gas bottles feeding my fireplace. He identified that the issue was coming from the (old) pigtails. He was very knowledgeable and he replaced them quickly with better ones (the old ones were of poor quality). I really appreciated the fact that he cared about explaining what the issue was and he took time to double check that there were no other issues with fireplace/gas bottles. He was always courteous and responsive with text messages. Thanks.
Andrew & Marcus .. thank you for your professionalism and good service for my mother the other day . Best David.
SUPERB RESPONSE & SERVICE from ANDREW & MARCUS… I have recommended Sevenoaks Gas services to everyone I have spoken to since they fixed my boiler! Very experienced & informative about all things to do with my boiler & more! definitely in my contacts & will go to them with any heating problems.
I have used Sevenoaks Gas in recent years to service my boiler and unvented cylinder. Andrew and Marcus are a pleasure to deal with and I recommend them 100%.
Super helpful, very friendly guys. Gave some really good advice to help keep costs down going forward. Came out the very next morning
Great team from Sevenoaks gas. Andrew and Marcus know their stuff. Excellent knowledge and care you wouldn't get from larger corporations.
Andrew is very competent and friendly. He provided a more thorough service than I had received previously and identified and fixed issue with my magnetic filter. He is keen to pass on tips for doing bits yourself as well. I would recommend.
I've used Andrew for approximately 1 year now and he has fixed every issue we've had with plumbing and heating. He really goes above and beyond, taking time to throughly investigate the issue and then fixing it to the highest standard of work
As usual Andrew and Marcus solved our problems with a rather neglected heating system in our "new" home in an old building. Thanks to them we now have piping hot water and are warm.Where the boiler is situated is not the best requiring them to lie on the floor in a very narrow and cramped space. Thanks dear chappies. We are so grateful.
Diagnosed a boiler error over the phone and got me back up and running without a call out.
Andrew was very resilient in fixing our hard-to-diagnose boiler issues. Just in time for the birth of our second child, he made sure we had heating and hot water. Many thanks!
I have used Andrew a number of times and he has done a fantastic job each time, including for a boiler replacement. I find Andrew goes above and beyond what any other gas engineer has delivered and seems to genuinely care about his customers. I can't recommend Andrew highly enough.
Friendly, knowledgeable, painstaking. Thoroughly recommended
I am still revelling over my restored hot water. Andrew and Marcus were extremely skilled (this is a 20 year old boiler), going above and beyond at all stages. They are a delight to have around. Andrew explained everything in such a 'user friendly' way. I cannot express my appreciation enough and would urge everyone to contact Sevenoaks Gas with their boiler issues.
Very good service, very knowledgable and very reasonably priced!
Andrew is fantastic! He is very reliable, coming to fix a broken boiler and immersion within a few hours of calling him. He is meticulous in his work and really took the time to investigate, diagnose and fix both. Andrew is very friendly and extremely good at explaining any issues, which in this case were quite complex. I was really impressed with his positive and calm manner. I highly recommend Andrew and will definitely be using his service again.
Since from my very first contact, Andrew was extremely supportive and moving forward just showed an impressive level of professionalism and commitment to what he does. Excellence and attention to details are also definitely some of his strengths. Highly recommended.
Andrew was extremely helpful, providing excellent honest and friendly advice, and came out to help us with a leaking boiler on the same day. I would certainly recommend.
Excellent service from Andrew. Thorough and knowledgeable assessment of the situation to provide a cost effective solution (i.e. doesn't just blindly perform work or replace parts until it's fixed.) Very good manner. Highly recommended.
Great and prompt service. Very professional. Sorted problem very quickly. Very trustworthy.
After many years service I thought my boiler was dead and that I would need a new one. Andrew counseled caution, researched the problem and came and fixed it for a fraction of the price. Friendly, courteous, professional service.
Great work and service.
Asked Andrew to bring gas into my kitchen where before there was only gas for the boiler and then fit a dual fuel range, really great attention to detail and super happy with the work carried out! Will be using again to service my boiler in the future. Thanks!
First class service. Called at 1pm thinking I needed a replacement gas hob. Andrew fixed the old one by 2.30pm same day. Honest and pragmatic advice and very reasonably priced. If you are looking for a gas engineer, look no further.
Keep Andrew's number to hand! Efficient, on time, accurate and honest on pricing. He took time to get to the real issue of the boiler rather than doing a quick-fix that previous so called 'heating engineers' had fobbed us off with. Highly recommend him.
We had a pretty dramatic boiler failure at 10pm on a Monday night in January, with hot water flooding into our kitchen. Luckily we managed to get hold of Andrew at Sevenoaks Gas, who gave us calm, clear and professional advice on how to methodically identify the potential issues and how to stop the flow of water - all over the phone. When we had found the immediate problem Andrew then gave us brilliant advice on what to do next, he told us who to call and even gave us a script to use to explain the problem in the right lingo. Unfortunately we are outside Andrew's local area, and using an oil boiler not a gas boiler otherwise we'd be using Sevenoaks Gas for every future job! Despite this Andrew didn't hesitate in helping us in our hour of boiler servicing need. If I could give Sevenoaks Gas 6 stars it wouldn't be enough. Thanks again!
Andrew from Sevenoaks Gas carried out two boiler service and LGSR for me during December 2020. He is professional, polite, and extremely helpful. Both tenants have commented on how happy they were with his visits during what is an unusual sensitive time. Old school and highly recommended.
Outstanding service for a boiler problem fixed on a Sunday. Have tried other local suppliers in the past who were hopeless. Would highly recommend Andrew at Sevenoaks.
Andrew offers an amazingly friendly service backed up by true professional know-how. He managed to come on the same day that I called him and proceeded to fix our leaking boiler whilst explaining to me all of the things that he was doing. What a truly nice guy!
The oven section of our range cooker failed on Sunday morning on 30th August. I telephoned Sevenoaks Gas and Andrew diagnosed the problem straight away. On the Bank Holiday Monday Andrew messaged me and advised that he had found the required part on the internet. This was ordered for special delivery and arranged to be fitted on the following Wednesday. Due to a delay in the postal service the part was not delivered until Thursday. Andrew very kindly rearranged to fit the part the next day. I cannot fault the service provided, especially over a Bank Holiday, and would definitely recommend Sevenoaks Gas to anyone. A 5⭐ SERVICE.
Fantastic service. Central heating circulating pump went u/s so gave Andrew a call and he was here within 30 minutes swapping it out for a replacement. Very friendly chap, gave a lot of very useful info about how the system works and how to maintain it going forwards. Price was very reasonable. Highly recommend.
Andrew went out of his way to help with an emergency, including patiently talking me through things to try over the phone. Professional, friendly, pragmatic and helpful - many thanks!
Andrew is without the most helpful, responsive and cooperative professional we have come across in many a year. His friendliness and 'can do' attitude, speed, efficiency and value for money makes Andrew your go to engineer every single time. John & Anita - Sir Winston's Vintage Tea Room Westerham
We have used Sevenoaks gas a few times now and they have always been fantastic. Andrew is very knowledgable and extremely good at explaining any issues. He was an absolute life saver this weekend coming to fix our boiler which had a broken fan. He managed to source a part at short notice and had us up and running that day with hot water and heating. Thank you!
Andrew was professional throughout the small job he did for me - he is up to date with all qualifications and is happy to show those credentials which is unusual and comforting. Andrew showed a real interest in the work he was doing and happily went the extra mile to leave me with an outcome that I liked - he consulted at every stage and I felt involved. It is rare indeed to come across someone so genuinely helpful!
Would absolutely recommend Sevenoaks Gas to anyone in need of boiler help or service. Andrew was extremely helpful and thorough in fixing our broken boiler and cylinder, and at a great rate. We would definitely use again.
Andrew is fantastic! Clearly very knowledgeable and excellent at his job he is charming to boot. He came out to fix our boiler at very short notice early one moring which was a huge relieve. His service is quick, efficient and fairly priced and I have no hesitation in fully recommending him.
My boiler suddenly stopped working and Andrew efficiently resolved the issue so that we had our heating and hot water back within the hour! I was so impressed that I have subsequenlty asked for him to carry out my annual boiler servicing. He offers a great service at a reasonable rate. Thanks again.
Andrew responded very swiftly to a request for help with a burst water pipe in my cellar. He successfully carried out a difficult repair to the pipe in a very confined space with minimum disruption and without having to take up the floor. I highly recommend Andrew services.
Excellent service. Gas boiler complex problem diagnosed and repaired in good time and at a very reasonable price. Andrew gave a friendly personal service with honesty and expertise.
Andrew, pleasingly well spoken, responded enthusiastically to my enquiry, quickly assessed the works and quoted competitively. The works were scheduled at an early date and completed in a competent manner. A very good experience. I will certainly approach with future requirements.
Excellent. Super organised, fairly priced and knowledgeable. Helpful and hard working. Would recommend to anyone and will definitely use again. Many thanks
Excellent. Andrew, proprietor of Sevenoaks Gas, has carried out numerous different types of work for me and, each time he does a job, I think more and more highly of him. He is knowledgeable, versatile, he has always worked to find a practical and safe solution at a very reasoable price. He has always been willing to put himself out and go that extra mile. And as an individual he is a great pleasure to work with. I would highly recommend him.
So pleased I called Andrew to look at my boiler. Having been told that I needed a new boiler by another engineer, Andrew fixed it by replacing one (very reasonably priced!) part. Fantastic, friendly, professional service and boiler now leak-free. Highly recommend.
I contacted Sevenoaks Gas to ask for help with my boiler - Andrew called me back very quickly and talked through the problem with me. It was the week before Christmas and Andrew was kind enough to fit me in so that I was not left with a faulty boiler over the holiday. The boiler was fixed quickly and Andrew made sure I knew what to look out for should any more problems occur. I have made a further appointment for Sevenoaks Gas to service the boiler in the future.
Very helpful and thorough, and the work carried out to a great standard- my new boiler is working well!
What a star! So helpful, works really hard and totally committed to fix the problem for me. Friendly and courteous at all times. Highly recommend.
Andrew was amazing! He came same day, and kept in contact to let me know what time he would arrive. He was incredibly knowledgeable on the phone and came with the part he would need. He then did a very careful job of testing each part at a time to make sure he knew what was working and what was not working, followed by a very in depth test at the end to make sure everything was working as it should. Highly recommend!
Andrew deserves 5 stars and more. I found him to be a truly genuine person and an excellent heating engineer. My central heating system has been problematic for more than 10 years with others who looked at it only saying 'change the boiler' which never felt right as boiler is in good condition (albeit old). Andrew realised its true problem (something to do with a valve) and fixed it on his first visit. He is thorough in his work and I am so pleased I picked Sevenoaks Gas to solve my heating problem - it is lovely to be in a warm house again! Happy to recommend Andrew.
Andrew is a professional intelligent gentleman and I fully recommend his services. A rare find!
Prompt response to my initial enquiry. Andrew called round a couple of days later and got 2 radiators working again, together with adjusting the boiler and replacing a small part to make it run efficiently without the necessity of a full service which it did not need. All system and gas testing carried out to fulfil regulations. Very reasonably priced and felt very comfortable with Andrew working in the house. Would thoroughly recommend, will definitely use again if needed.
We needed to identify whether we had an active leak in our property so we contacted Sevenoaks Gas on a recommendation. Andrew arrived exactly on time, was very knowledgeable and thorough in his investigation of the areas of concern. He also provided a concise report, including photos, which we needed for insurance purposes. Would highly recommend Sevenoaks Gas for all your plumbing requirements.
Andrew provided an efficient, careful and friendly service whilst replacing our boiler, explaining clearly what he was doing as he went along. We will be using Andrew from now on for our annual boiler service because he delivered a far superior service to the national chain that we had previously used. Thank you Andrew!
We had a recent boiler installation. Excellent service, knowledgeable engineer who explained everything clearly about our new boiler. A cleaning system was also recommended to keep our system cleaner in the future. The quoted price was accurate. We would highly recommend Sevenoaks Gas.
Area
Opening times
- Monday8:30 AM – 6:00 PM
- Tuesday8:30 AM – 6:00 PM
- Wednesday8:30 AM – 6:00 PM
- Thursday8:30 AM – 6:00 PM
- Friday8:30 AM – 6:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Gas engineer
- OFTEC
- Gas Safe
- Emergency call-outs
- Domestic work
- Commercial work
- Landlord work
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