Heatwave

Very professional company. Easy to contact and responsive to queries. Excellent communication and all the engineers were easy to talk to and happy to explain what was being done. The work done looks neat and we valued the advice about what was needed (and importantly, what wasn't) beforehand. Would definitely recommend.

I called, I emailed you , I filled in your online request form, you had a referral from Worcester Bosch’s to quote for me. No reply after 6 weeks. . Utter time wasters.

I found Heatwave through Checkatrade last year as I needed to find someone local and LPG qualified. I won’t go to anyone else now, they are knowledgeable, friendly and trustworthy - Tia and Jack in particular are fantastic.

I ordered a new boiler with installation via Worcester Bosch, arranged via Heatwave fitting which was scheduled for 27/11/23. I received a call, advising the fitter wasn't well and the fitting was re-scheduled for the following day. I asked on the phone regarding compensation and was advised someone would advise. On receipt of the re-booking email, I asked about compensation via email as I had not had a reply. I received an email last night at 7.30 pm which stated - Thank you for your response. Regrettably the work was not able to go ahead due to reasons beyond our control. We are unable to offer compensation and so have taken the decision to cancel your installation all together. Unfortunately I cannot add the email as proof.

Bad customer service. I book the apoitment with heatwavesolution for a boiler repairs they couldn't doit on that day due to electricity issues so I was sure they will come again after the electricity issue are fixed but instead they tray to charge me 96£ again and the did absolutely nothing on the first visit.

Each team member was polite, careful and thorough: one even worked for 10 hours on a Saturday.

I have used Heatwave for boiler installation and servicing at both my last property and my current one. I have always found them to be reliable, competent, professional and helpful.

HeatWave fitted underfloor heating in an old house. Jack, Bruce and Callum were extremely efficient, knowledgeable, friendly and helpful throughout. They did a neat and professional job and always tidied up as they worked. The result is even better than expected. I will certainly use the company again in the future if need be and would not hesitate to recommend them for all kinds of heating work.

Had Tia from heatwave out Friday for breakdown on our kerosene boiler , very professional and polite young lady , got us back up & running , credit to the company , will certainly use again 👏👏

Oil boiler and tank installation, really professional and great service from quote through to completion of the project. I would highly recommend.

We recently had a boiler fitted. Heatwave turned up on time, did an efficient job and left everywhere clean and tidy. They explained how the boiler worked and how to get the best performance from it. A real bonus is the interest free credit. Would definitely recommend them.

Did a great professional job servicing our boiler, really did a thorough clean out ready for winter. Would highly recommend.

Great company - immediately understood the problems our boiler had and these were quickly repaired

R8 gud