Johnsons Heating & Plumbing Contractors

Many thanks to the team at Johnsons Heating & Plumbing for your quick response. Special thanks to Steve, Who went over and beyond to sort out the problem. Highly recommended.

Exceptional service as always from the team at Johnsons - highly recommended

First class. Needed the oil fired central heating and hot water system checked in a new purchase. Seen within a day and their chap Gavin was a delight who really knew his stuff. I now have peace of mind that the systems are good to go. Can't fault the office staff either, very courteous and on the ball. They get my vote for ongoing services. Thank you Johnson's!

Excellent speedy service on two issues, one of which I envisaged the need for a hole to be cut in the kitchen ceiling to gain access. The ingenious plumber (Garry) resolved this headache with great finesse (and no hole). A great relief! Thanks Garry.

First class service. Problem with the boiler at my elderly Mothers today. She has dementia and is easily stressed. Rang this afternoon and they arrived within the hour and fixed the problem. Amazing job. Look after our local trades.

Fantastic service, sorted complicated problems

Had major problems due to airlock in the boiler after radiator moved. Came bang on time, super boiler expert came and fixed the problem. Nice to have heat again after a long cold week end. Will use again for all plumbing and boiler works. Thanks

Rang and said I had an emergency ( leak in the house) and was told the engineer would call. He never did. I called again but receptionist was very rude. 6 months later I got a bill for a visit that never happened. Useless. Disorganised. Rude. Best avoided

I've always used them since living in Gt Ouseburn. 4 years. Can't fault them.

Glad to find a plumber that turns up in an emergency leaking pipe repaired very quickly. No problem recommend them

We have used Johnson’s for many years and had no worries when they came to change a radiator in our home. What should have been a two hour job turned out into a full day and ended in us having no heating in two rooms. Also the new radiator had a damaged end panel which they pledged to replace. Numerous phone calls and several emails later (all unanswered) we had to bring in another local company to rectify.

Really disappointed with this local company having used them previously at our old house. Inflexible approach to coming back to do a service on the hot water cylinder having done the boiler. Wanted to charge £85 but had I booked at the same time £30. Not my fault the builder said just to service boiler to preserve gtee! They could have got back to me quicker and taken a more personal bespoke approach to my dilemma. Will be going elsewhere in the future. Shame

Had an awful experience with them. They installed a Grant boiler 8 years ago (incorrectly as later identified by the Grants engineer). We then had fault after fault, on average 4 call outs a year, mostly charged for as out of warranty, wouldn't come at weekends even in middle of winter. After only 8 years we have replaced it (about half way through a typical life for an oil boiler), using another company who couldn't believe the type of boiler and set up we had which was unsuitable for a large property with several bathrooms and both traditional and underfloor heating.

Great. Came when they said. All good Thanks

Excellent service great value, professional, courteous, knowledgeable engineer fully conversant with Covid procedures and would highly recommend

Jonathan was great from start to finish. He went out of his way resolve our issue and the service we received was excellent.

We were so impressed with the helpfulness and responsiveness of Johnson's when we needed our boiler fixing in an emergency. Chris managed to diagnose the problem over the phone, source the part and successfully install it very late on a Friday afternoon. We were so grateful for his expertise and diligence in helping us get up and running with hot water and heating before the weekend. A big thank you, Fiona and Roger Hales

I would definitely recommend Johnson’s Heating and Plumbing. I have used their plumbing services on two occasions and was very pleased with the quality of the work. This prompted me to chose them again recently when I needed a new boiler installed. I was not disappointed. The quality and standard of the work on every occasion I have used Johnson’s has been consistently high and the customer service first class.

I phoned them on Friday and they turned up Monday, they did exactly what I wanted. Faultless service, I would highly recommend this company.

Chris and his team at Johnson’s Heating did a fabulous job replacing old radiators. Chris and his team were punctual, professional and polite and completed the job on time to a very high standard. Very pleased.

New Oil Fired Boiler fitted with total professionalism and within budget as promised. All work was completed to the highest level with a full "walk through" explanation of all aspects regarding the running of the system. I would highly recommend Johnsons Heating & Plumbing.

I have used Johnson’s twice and both times they have been absolutely excellent. The first was on a major renovation and the pipe work and plumbing was a ‘work of art’. More recently it was to install a new water tank and the workmanship was excellent and all of the plumbers have been very friendly and helpful.

Always received a good service from this firm. Used them five times since 2015 after a neighbour's recommendation

We’ve used Johnson’s many times for small to medium jobs and found them to be responsive, efficient and friendly. They solved a fairly complex issue with our hot water as well. Would definitely recommend.

Similar problem as others. Took details of work, promised to ring them... nothing. Waste of time.

Very efficient service. They came when they said they would and resolved teh problem quickly.

Had no heating and needed an engineer. Wouldn't even come out to see it. Very rude on the phone. Obviously not interested in helping anyone at the coldest time of year. Avoid this company.

Came to quote. Never heard from them. Phoned them up after a couple of months to ask about my quote. Said they'd call me back. Never did. Unreliable and obviously not interested in local business