Alex Russell Gas and Heating Ltd
4.0(4)Prestonpans • OFTEC
Reviews
4.0
Alex Russell Gas and Heating Ltd drew praise from several customers for quick, helpful service when their boilers failed, with one saying Alex came out at very short notice and worked until the heating and hot water were back on. Another reviewer reported a boiler fixed at short notice, and one said Alex gave phone advice and came first thing the next morning to restore power. One customer was very unhappy, saying they waited three weeks for a boiler repair and gas safety check that never happened and were then ignored. Another simply described an oil fired boiler repaired at very short notice.
Fantastic guy, I can't recommend Alex highly enough. Our boiler suddenly lost all power a couple of days before Christmas. Alex promptly got back to us to give us advice over the phone and then was over first thing in the morning to fix the problem. A highly professional engineer with a lovely, friendly demeanor. Thanks so much Alex, really appreciate what you did for us.
I contacted him to fix my boiler and to make a gas safety check.After 3 weeks waiting he never came and ignored me.That was very unprofessional and I don’t recommend.Avoid
My boiler broke down leaving us with no hot water or heating. Alex came out at very short notice and worked until he could get us up and running with a new pump as soon as he possibly could, which was very much appreciated, especially at this time of year. Alex was quick and extremely efficent.
Excellent service. Came out to fix our oil fired boiler at very short notice. 👍
Area
Opening times
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
Additional information
- Gas engineer
- OFTEC
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