Carma Plumbing and Heating

We have used Carma on a number of occasions to service and repair our boiler, the work has always been carried out well. Recently, Martin came to us at short notice to replace a broken central heating pump, he was very efficient and made a difference in the cold weather.

I found the staff at this carma to be very helpful and knowledgeable. They were able to explain issues in a way that was easy for me to understand. They were able to quickly diagnose a problem and fix it. The prices are reasonable. I would definitely recommend them to others.

Great service from Carma for an LPG installation and certification to our glamping unit. Reliable, timely and efficient! Thanks Martin, we will be back next year!

Excellent service and fair pricing. I use Carma year in year out for oil boiler servicing and all our plumbing requirements. I wouldn’t hesitate to recommend them to anyone.

Have used Carma heating and plumbing for a number of jobs now. Moved into the area 3.5 years ago from outside of the area so had no contacts. Found out from previous house owner that Martin had completed bathrooms for them before we moved in and was very pleased with quality of work. Boiler failed one January and Martin was straight on hand to see what he could do to resolve and ended up fitting a new boiler at a very competitive price before anyone else in the area could. Fantastic communications and competitive pricing = 5 star service time and time again is what I have found. Highly recommend

Was referred to Carma, I have a rented property with an oil boiler, there engineer was on site within 2 hours, rectified the problem and safety checked the system. I will recommend Carma every time. Thank you.

Awaited outcome of an agreement reached through help of the Boston County Court before writing this review. Was agreed in court, my costs of nearly £400 be reimbursed. The story….About 2yrs before then, Martin sent me numerous emails for return of a tumble dryer vent hose assembly which went 'walkies' during the install of new boiler. He kept emailing not having time to drop it off, then he'd post it. That was June 2020.. Still nothing. In the end I bought my own…. This set the tone for what was to follow... x5 months after new heating install, a part in the heating system developed a fault, x3 times Martin did not attend his appointments. On the last occasion where I told him I’d specifically, taken the day off work, no apology or follow up provided for his non-attendance. It was winter and cold. His attitude was to shrug his shoulders and say.."remove the part yourself, send it to manufacturer and then reinstall replacement”. He was told under the consumers act, it’s his responsibility to sort the full repair. With the freezing weather upon us, I had a qualified engineer make the repair. Martin was billed and due to non payment over a period of several months, legal proceeding followed. Finally County Court helped get my money back. Even after I did not pursue the a CCJ because I did not wish to penalise his company, he, after the agreement he sent an email "Maybe we should meet up *****  Just me and you”.   Imho an vailed threat from this ungrateful person! Then Martin and his wife, who also works in the business tried to renage on an agreed free service. But another mention of court action, they paid up. The whole thing was unnecessary. Imho, Martin is a compulsive liar, takes advantage of the vulnerable.  This business is NOT to be trusted. Claims to always be the victim and good guy, but it’s an illusion !!!! His work could not be rated better than average.

Always a good service from Martin. We use him for all our plumbing and heating needs. Martin has just finished a bathroom refit and very happy with the result.

First Rate Plumber - I have used Martin on three occasions. First was a drain problem, second was water leak and third was a new water heating system. All completed excellently and cost effectively. Martin was prompt and courteous. Would highly recommend this plumber.

We had a new boiler installed by Martin and his team. We now have a fully working boiler and hot water that was promptly installed with no fuss. Both Martin and the admin team were helpful and kept me informed from start to finish. My calls and messages were answered promptly and work was completed to a high standard I would not hesitate to recommend carma plumbing and heating and would definitely use them to carry out any work in the future.