Jimmy's Plumbing & Heating Ltd.

On 2 separate occasions asked for a quote for work and twice didn’t bother to reply

Fab response time as we were not sure if it was an emergency! Great service! Thankyou!

I had booked in with Jimmy's Plumbing for my first boiler service. Not only did they fail to turn up, but I waited in at home and they didn't let me know that they weren't able to attend. When I telephoned to query my booking, I was told that they had an emergency and would get back to me within the next couple of weeks. Reading other reviews from Google, it seems like I've not been the only one to be let down by them.

we had a new combi boiler fitted by Jimmys 2 years ago, we tried to book a service, but appointments not kept, so we used another plumber who found numerous faults with the fitting. cowboys

A complete waste of time, they don’t pick up the phone, you leave multiple messages on their voice mail system but you never get a call back. I know of several people including ourselves that can not reach them for routine service requests. Even a polite call back would be professional but simply nothing, look elsewhere for a professional,

Booked a service over a month before the date. No one turned up so I rang. Woman apologised and said they had an emergency and said she'd call me back to let me know what was going on. She didn't. I rang back and rebooked another slot later that week. Didn't hear anything on the day and no one turned up.. I rang only to be apologised to again and told they had had yet more emergencies and they took priority over services. She said they were too busy to book me in again- lots of apologies but at the end of the day not fulfilling two appointment commitments. Essentially, implication was services were not worth their while. So cannot comment on quality or value for money, can only comment on their communication and care of customers which was poor.

Excellent Service. Very prompt, efficient and reasonably priced. We would highly recommend this company!

Lady on phone really helpful and although couldn't attend due to being too busy I would definitely call them again - thank you

Professional, friendly and quick. Brilliant service thank you.

Absolutely top quality in terms of both communication and getting the job done. Highly recommended.

I don't know why he bothers to advertise. Just another plumber who doesn't answer the phone or answer an email.

Really good service from Jimmy today. Very reasonable rates and good advice.

REALLY GOOD SERVICE