Truheat Heating and Plumbing Ltd

I have had Daniel to service my boiler twice, he is very thorough, informative, and helpful. Excellent service. I would highly recommend him.

Great service. Answered all my questions and gave lots of helpful hints and tips for going into the winter. Good communication and Dan let me know what time he was arriving. All round excellent from the whole team.

New 15m gas pipe run added from box to boiler. Smashing job, routed exactly as requested allowing us to continue with our renovation! Many Thanks!

A very easy to work with company, with friendly engineers.

Wonderful company very helpful

An absolute pleasure to deal with this company. Great customer service

Highly recommended. Kept me updated with the appointment before and on day of works. Kept work area clean and no issues with the standard of work.

Amazing service as always such a great company

Brilliant and friendly service. Very thorough and knowledgeable. Thank you so much

Excellent service and great communication and excellent friendly and very knowledgeable would definitely recommend A +

Darren came to my home and immediately found the fault with my boiler . He also gave me advice regarding my kitchen taps. All was sorted in an hour, he was polite, clean, tidy and professional. I’ll be using again in future for all heating abc plumbing needs. Highly recommended.

I recently had a radiator upgrade to my central heating system truheat fitted 3 new radiators and a new shut of valve and vent to my property. The engineer Graham was very professional he did a really good job and his work was very neat and tidy, he stayed for around 45 minutes after he completed the work to check that all was OK and the heating was working efficiently. I would highly recommend this company and the quote was very reasonable. Thank you All John R.

Truheat team have completed a couple of jobs for me. All completed promptly, tidily with good advice given and covered with necessary paperwork.

Very Happy with the service provided by Truheat

Great communication, great service and great pricing .

Another brilliant boiler service from Dan. Friendly, knowledgeable, professional & tidy. Great communication & customer service too. Would highly recommend.

Great 1st visit to give quote. Would recommend Truheat on price & quote visit. Deposit paid & company happy to wait for me to make a date to start work installing new boiler. Regular phone calls to arrange date. First part of installation started though engineer turned up late & only one person arrived which meant unable to complete work in one day. Needed to return but failed to make contact to confirm which caused another delay as engineer arranged as I was leaving the house. A minor hiccup but got sorted quickly Appointment booked & engineer completed the installation. New boiler looks great & working as expected.

Great service, reasonably priced, professional service with quick turnaround great guys would definitely use again.

Truheat replaced our old boiler. From the first contact with them they were so professional and so knowledgeable. They respected our home and left it as clean as they found it. We can’t recommend them highly enough! I would give 6 stars if I could. So nice to see there are still genuine businesses out there that pride themselves on good customer service.

Replaced 27 year old Baxi boiler with a quality ATAG Combi - very good initial discussion about the range of options given the house’s water flow rate and the quotation was professionally written. Installation was excellent - engineers were very efficient, worked without complaint in the heatwave conditions and gave good communication about when water was to be off and kept the operation clean and tidy throughout. They were also very considerate of older, vulnerable people living in the house. Looking forward to enjoying an efficient and reliable boiler this winter installed by the Truheat team - highly recommended ~ and they also left the boiler to my recommended settings when the job was done on time as per the quote.

Truheat Ltd have done several jobs for me recently. I have been impressed with their quality and expertise AND the bill always matches the quote with no last minute add-ons! Highly recommended.

Excellent service, Lee was on time and very courteous. Quickly discovered source of leak and professionally repaired!.. Very pleased and would happily recommend and use again!😊

Great communication from both Leah and Daniel from start to finish. Did a great job removing the old hob and installation of the new one. Very polite, friendly and tidy. Will definitely use them again, highly recommended A++

Accessible friendly and professional. What more could you want.

Really fast response when I had a leak - lovely guy that came out and very reasonable price

Lovely helpful people pleasant to deal with and good job carried out

Very helpful team who were responsive to the needs of this job. Work carried out in a timely fashion. Would highly recommend them.

Easy to book a service . Engineer was pleasant, friendly and informative. Very thorough and l was left feeling confident that my boiler had a proper service . This is the second year l have used Truheat Heating and Plumbing and would not hesitate booking them next year or recommending them to other people.

Fantastic prompt service very professional team would highly recommend

Excellent service from Truheat! From the initial call for a boiler quote to the final installation, the entire process was seamless. They were clear and transparent at every stage—from the quote to explaining the installation work—and the turnaround from quote to installation was incredibly fast. Highly recommend!

Tim and Lee were fantastic. Punctual, tidy, professional and very thorough. I wouldn't hesitate to recomend them or use them again!

Dan an the team have always been great..know exactly what their doing, an always keep you informed from start to finish. If we ever have any heating problems they are the first people we call. 👍

Really amazing service. Quick, professional and reasonable price. Also the communication before and during the service was really great.

From the initial survey to the final commissioning, the service from Dan and his team has been truly professional. Everybody involved have been friendly and polite. All work was carried with no issues and left clean and tidy. I would certainly recommend Truheat Heating.

Really happy with the work. Both Dan and Tim were knowledgeable and efficient. On the initial call-out, additional problems with the system were spotted and it is now performing considerably better than before (quieter, reaching required temperature quicker, etc.) - thanks.

Would highly recommend Truheat from the time of booking to the end of job completion. Thanks Guys!

When we contacted the Company, an appointment was made for late that day (after normal hours!) A new boiler was required and everything was thoroughly gone through. No pressure for the most expensive or a particular brand. We were so pleased we paid our deposit there and then! A new boiler was fitted within the week and in a day, with follow up checks and tweaks two weeks later. Excellent work by Leigh and his oppo Graham, and great service in the office by Leah and Sean. We look forward to a trouble free year until it’s first service

Team did an excellent job Their attention to detail was awesome they did exactly what was agreed no short cuts no nonsense and stuck to the time frame.I strongly recommended them and will use them if and when I ever again require the services of a plumber again 10 out 10

⭐⭐⭐⭐⭐ Fantastic Service from Start to Finish I had a great experience with truheat plumbing company and would happily recommend them. The service from the company as a whole was very professional, from the initial communication through to the completion of the job. Everything was handled efficiently and smoothly, which made the whole process stress-free. The engineer who carried out the work was kind, friendly, and extremely professional. Tim explained what needed to be done clearly and completed the job to a very high standard. I was also really impressed by how tidy and respectful he was while working , he took great care to keep everything clean and left the area spotless afterwards. It’s refreshing to deal with a company that is professional, reliable, and genuinely cares about the quality of their service. I wouldn’t hesitate to use them again and would definitely recommend them to anyone needing plumbing work done. ⭐

If I could rate them even higher I would! Our boiler broke and the team responded incredibly quickly, coming out to remove and install a new boiler without delay. They were very professional and explained everything very clearly for us to understand. I couldn’t recommend them any higher, I would definitely use them again for any plumbing issues.

Amazing and prompt professional service, very pleased

Jad a boiler service, great communication throughout booking. Would definitely use again.

Good workmanship and very thorough.

Dan was kind, friendly and informative. I’m super grateful for his help fixing my boiler and would recommend Truheat to anyone. I’ll be using you moving forward for servicing and any other boiler issues. Thank you ☺️

Really good service 👏

Dishwasher all installed and working

Both Sean, who dealt with my initial enquiry, and Leigh, who performed the work required, were very professional and I was very impressed with them. The work was done cleanly and tidily and to my complete satisfaction. It is the first time I have used Truheat Heating and Plumbing but if I require such services again they will be the company I contact.

Sean was really helpful and managed to fit me in on the same day as we had no heating. Dan did a really good job when he arrived. Everything left safe and kept it tidy. Have booked them in again for a service in the summer.

Absolutely brilliant. Always so helpful to deal with. Even managing a house whose owner really struggles with Alzheimer’s. They are beyond kind and empathic every time. Thank you.

A professional job from start to finish. After having a gas leak at home, Dan was able to find time to visit at short notice. Once the problem was found he gave a thorough review of the work needed and was able to get the repairs done in just a matter of days. The guys left the work area in mint condition and it appears the heating is working better than it has for years. 5 stars is not enough to say how happy we are with the work completed.

Brilliant local service, came out quickly and fixed all our boiler and radiator issues in 1.5hrs. Thanks so much!

Fantastic service by Dan , really friendly and efficient will be using Truheat for all our heating and plumbing needs!

Absolutely 1st class service from initial contact, through home visit, quotation, accomplishment and completion of work and subsequent payment. I'm someone that likes to ask questions, likes to know where my money is going and likes to know how things work. Some tradespersons don't like this but Dan's attitude was 'bring it on'! This eagerness to answer questions filled me with confidence and this is reflected in the reviews already online for Dan and his Truheat team. With regards to the actual standard of work we are really, really happy. Dan and Lee replaced our leaking vented cylinder with a 250l Unvented model and upgraded the plumbing to suit. Or cold water tank was removed from the loft and our power showers were replaced with thermostatic mixers that we sourced ourselves. There was no push from Dan to upgrade our old boiler as it's working fine. Dan was very mindful of our wish to save money where we could and again this was refreshing. We were in a sticky situation with no hot water and Dan moved jobs to help us out and worked very late into the evening to make sure we had hot water going into the weekend. Big shout out to Leah also for dropping off some electric heaters to use whilst our heating was off! For anyone in the area needing a heating engineer I recommend you get in touch with TruHeat!!

...keep heating up places

A big thank you to the Truheat Team (Sean, Lee, Dan & Leah) for the excellent service during our recent central heating upgrade. Sean and Lee worked tirelessly to remove old radiators and pipe work before updating with beautiful raw column radiators, and adding some additional future proofing features to the system. The removal and installation went to plan due to the supporting efforts of Leah and Dan, which is worthy of a mention. Great job all round, and I would have no hesitation in recommending Truheat to anyone looking for a first rate service. Mick & Louise

Dan, Charlie and Lee did an incredible job with the installation of our central heating system. They were upfront with all the costs, were quick with the turnaround and worked with us to keep the costs low and the quality high. Would highly recommend this company and these guys to anyone with heating & plumbing needs!

Really good, very professional and courteous. Worked cleanly and talked me through what he had done etc. Would definitely recommend them. Thank you Trueheat!

Truheat Heating and Plumbing Ltd gave us a very good quote for a new Worcester boiler. The boiler was fitted in good time. Their boiler fitter was polite, well mannered and efficient. Nothing was too much trouble and any questions were answered with a smile. We would recommend this company 100%.

Dan (The owner) was fantastic from the very beginning, explaining everything in detail and the price quoted was amazing 👏. Charlie and Lee were incredible from installation to the very end of installation and testing. Everything was left spotless. Would highly recommend this company. Well done lads and thank you.

Unexpected new boiler requirement. Dan listened & cared .. stepped up to quote at very short notice, explained what was required and why, maximising opportunities for longevity / no call-backs .. His knowledge and explanations were so re-assuring. Though it was a leap of faith for me - to trust a new company which was untested or recommended by someone I knew, I needn't have worried though, and now share the delight which other reviewers proclaim. Charlie arrived, himself a font of knowledge, quickly set to work (with apprentice Luke) efficiently tackling any challenges that came to light, with explanations as he progressed. I now have the longevity of an A-Rated boiler Worcester Greenstar 12Ri (it's so quiet), a newly (spring) cleaned central heating system (with individual controlled radiators) & hopefully a very comfortable winter ahead. Thanks guys I will definitely recommend the experience on all levels. Clean, tidy work too.

We have just had a boiler replacement and system clean. This was completed over 1.5 days by Truheat. Their engineer Charlie assisted by Lee done an excellent job nothing was too much trouble for them. We have no hesitation in thoroughly recommending this company. Brian & Joyce Johnson.

Absolutely outstanding service from Truheat yesterday. Water was leaking in our loft down into the hallway - we called Truheat and Dan was there within 10 minutes! Quickly found and fixed the issue preventing substantial damage to our ceilings and walls. Having fixed the problem he arranged for an electrician colleague to pop round later that day to ensure the electrics were all safe. Absolutely so grateful that Truheat are there and have always been so reliable and efficient - we never use any other plumbing company now. Top job !!

Excellent service! Appointment was booked very quickly and great communication with the ETA. Dan sorted out my plumbing issue straight away! Highly recommended

Great service, very knowledgeable, helpful and friendly.

Highly recommend, serviced my boiler at short notice. Swift, professional service.

I had a boiler installed by Truheat a few weeks ago. I have never before experienced such outstanding quality of service from any enterprise. From start to finish, I found everyone from Truheat to be highly motivated, well-informed and totally professional in everything they did for us. This encompassed recommending an appropriate boiler, removing the old one and installing the boiler selected. The final installation was completed to extremely high standards. Throughout, all members of the team were polite, helpful and enthusiastic about what they did. They worked flat out - no idling along from these guys! They went to great lengths to protect carpet and flooring from what is a fairly messy job. When they left, there was no sign they had been there - other than a bright shiny new boiler! They were even happy to carry out a few extra minor plumbing jobs around the house when asked. Before leaving, they provided a detailed explanation of how to operate the boiler. I cannot recommend Truheat highly enough.

We had a fantastic experience with Dan and his team at Truheat when they installed our new boiler. From start to finish, they were friendly, efficient, and incredibly tidy. Nothing was too much trouble, and they made sure everything was done to a high standard. It’s such a relief to have professionals who clearly take pride in their work. We’re absolutely delighted with the result and looking forward to a warm and cozy home this winter. Highly recommend Truheat – thank you, Dan and team!

Excellent service, punctual and the guys who attended were super friendly. Would use again and highly recommend

Very pleased with the service from start to finish , Dan was so helpful with what we needed without being pushy , they explained clearly what they were going to do . When the job was completed you would never know they had been there . I would certainly recommend to anybody who was thinking of having a new boiler fitted plus they were so friendly and professional

I recently had an issue with my hot water system, and I’m so glad I called Truheat. From the moment Charlie arrived, he was professional, friendly, and clearly knowledgeable. He quickly diagnosed the problem and explained everything in simple terms, which I really appreciated. The repair was done efficiently and thoroughly, and now my hot water is working perfectly. It’s such a relief to have hot water again — and even better knowing the job was done right. Top-notch service, fair pricing, and a great attitude. Highly recommended!

Fabulous service from Dan and Charlie! Answered my call out of hours to sort out hot water issues and serviced my boiler. Very knowledgeable guys and checked in with me after the work was completed to make sure everything was running ok. Would definitely recommend Truheat!

Would thoroughly recommend Truheat, they were quick to respond to our enquiry and came out that day to fix our leaking radiator valves, at a very reasonable price. Many thanks.

Dan and the team were fantastic from start to finish! I had them in to install a new boiler, which they completed to a high standard. Being a tradesman myself, I have come across many plumbing firms in my time and Trueheat is up there with the best. Would recommend to anyone! Cheers lads

I’d struggled to find a reliable heating engineer but Dan at Truheat was punctual as well as helpful. Dan fixed my heating, installed a new smart controller and serviced my boiler. He also followed up after his appointment to make sure I was satisfied with the work and to check I was happy with using the new controller. Highly recommend

Not a great experience, I have delayed this review to see if things improved. We purchased a property a few week back and first job we wanted was the heating up-graded to a combi system after 4 quotes we choose Truheat, we agreed the system from his recommendations and paid £1k deposit with the rest to be paid on completion. I day in, we were told we had to pay the full amount straight away or he was going to add VAT as he was going to register for it.. we should have walked away then.. but time is an issue for us so we paid... Dan did very little of the work as he sub contracts the work out to other plumbers.. not something we were told when he was quoting for the job. The first stages seemed to go ok but the finish and detail was not there, the floor boards in the cupboard had been left open and not put back and full view of the kitchen below, lucky we don't have children, bedroom floors boards that were put back most had not support on one end and just resting in mid-air, he did come and fix this after we emailed him with his brother who did most of it, the hole from the old flue was left open to the elements we did not know this straight away as the insulation was hiding it, I had to call him back to fix that, the two rads fitted in the bedroom, one was fitted upside down and the other the wrong way round so neither worked correctly and he now trying to get me to pay to correct this as the manual was not clear.. his sub contractors should have asked, he was not he here and that's the biggest issue with using subcontractors he has no idea what they are doing, every nut on the white radiator valves have been damaged rather than use soft grip spanner or protect them the fitter just used a normal spanner scratching every one... not even an apology. slight damage to the flooring in the shower room, shower cubical is not level were the door hinges so the top cap does not sit correctly. The setting up of the system to the controller was left to us... crazy there's the empty boxes and manuals get on with it.. thats the sub contractors would did not know how to do it. We also purchased 5 smart valves which he assured us would work with the Worcester boiler but according to the call i had with Worcester tech department they don't so we have £300 of valves that don't work with the boiler. Communication.. there is none, appointments missed.. no apology until I email him about it. The radiators came with fitting manual and yet they wont except its there fault that they did not read them or ask if they did not understand, that's sub contractors again he was not here he has no idea what they checked.. I could not recommend this company, Dan does little of the work and using Sub contractors is risky. We should have walked away when we were put under s pressure to all up front.. there were cheaper options once VAT came into play. Dan comes across very knowledgeable but he not the one doing the work and when there's and issue... he has no idea what went on. I personally will never use a company who uses sub contractors again. Think hard before using him there are plenty of others around. If he had just sorted the issues and not invoice me to correct his sub contractors inability to read.. well most likely never even looked at it as when one of the contractor came back to sort the rads out we had to open one of the other rads so he could read it which says it all we would have just excepted poor work and not reviewed but the invoice was the last straw.

Great friendly team. Very quick to respond and provide a quote. The work was then completed in a good timely manner.

Dan from Truheat heating and plumbing is very professional and helpful, would 100% recommend

Excellent service from Dan! He responded quickly, helped us switch on our hot water remotely and came early the following morning. He managed to diagnose the issue with our boiler, get the part needed and fix it the same day. Highly recommend!

Would definitely recommend. Great service. Thanks, Dan!

Recieved a Excellent service from Dan of Truheat Heating and Plumbing Services. Replaced Pump and bleed the system,now working perfectly again. Highly recommend 👌

Fantastic service from Dan! Returned call even out of hours when I was struggling with no heat and scary boiler sounds, he assessed the situation and didn’t hesitate to come out the same evening. He also fixed all the issues, sent exact rundown of what he found which I could send to my landlord and was great to talk to about what happened. I’m so happy that I wasn’t left with no heat overnight during snowy night. Highly profesional and recommended!

Excellent service. Came out same day on a Sunday and fixed my very old boiler when I felt sure it was going to be a write-off. Saved me and my children some very cold nights. Very reasonably priced.

Can’t recommend enough!! They were able to fit me in last minute so close to Christmas when I was left without an oven. Very professional and friendly and did a fantastic job. If you want a reliable, fast and great quality service then Dans your guy!

Dan recently sorted out our heating for us. It's an old house with an unusual and complex system. He diligently spent ages to ensure that at last our boiler and radiators work efficiently - the house is warmer than it's ever been! He has a wealth of knowledge and experience. He's a really pleasant guy, tidy, clever, reliable. If you need a heating engineer I have no hesitation in recommending Truheat. Dan's your man.

When we had issues with our hot water back in Sept, I picked Truheat thinking that as this seemed like a young company, I would give them a go & having spoken to Dan, i'm so pleased that I did. He was out that same evening & really impressed us with his knowledge, ability & attitude. He was brilliant! Therefore, we had no hesitation when choosing this company to move our boiler. This time Dan came with Jason & again the work was carried out effectively & according to the quote. I was happy to leave them unattended in our home for a few hours having been called away, & Dan was determined to overcome an issue with an airlock, before leaving us late into the evening & even txt me the next day to ensure that everything was working as it should be. They were polite, tidy, thorough & reasonably priced & i would absolutely recommend this company.👍

Absolutely superb service. Attended my call out within a couple of days for a none emergency problem. Extremely friendly service, efficient and respected my house. Also very reasonable. I will most certainly be using Truheat Heating and Plumbing Ltd again.

Dan replaced/moved our boiler and therefore some associated pipework having given us sound guidence and advice. His work was well thought out and very professional, precise and tidy. He'll be doing any other gas or plumbing work as required in the future and I/we would fully recommend him.

Dan came to our rescue after our boiler broke down. Sadly the old boiler was beyond repair and Dan was amazing with gathering quotes with details on pros and cons of potential new boilers. Within a week Dan had ordered and installed a new boiler and it’s not missed beat since. I would wholeheartedly recommend Dan, he was friendly, efficient and knowledgeable. And we will most certainly use him again for all our plumbing and heating needs.

Daniel was professional, polite and very helpful when he came out to provide a quote to replace my downstairs cloakroom area. He researched the options available and went above and beyond the call of duty to create what I wanted. There were a lot of delays due to flooring issues, but we got there in the end and I’m really pleased with the result. Daniel was very approachable and always at the end of the phone if I needed any guidance and help. I would certainly use Daniel again and recommend him to others. Jeannette Redwood Dilton Marsh

I phoned this morning, 31/8/24 at 9.00 am. Within 5 minutes, Dan had called us back, after explaining the problem, it was evident that the boiler needed re-pressurising. Dan explained that he was on holiday but would try to help remotely. The boiler is now working perfectly. I would definitely recommend Dan and Truheat Heating and Plumbing, prompt call back time and excellent customer service. Thanks Dan

Superb job under very difficult circumstances. A faulty water tank split on my Narrowboat. Dan managed to source the proper version, being a very fussy customer, also the exact heating element I wanted to suit my solar system. Communication was excellent. The price was as expected just a quality job all round well done.

Professional, efficient, friendly service to repair and restore my water supply at 07:50 am this morning. The speed of the response was fantastic and so appreciated. I highly recommend Dan, and will certainly use Truheating for further home projects planned.

I had to have my old back-boiler system replaced due to the enormous costs of operating it. I chose the company "Truheat" to replace the whole outdated system for my home. Being an old house circa 1934/5, this work entailed a lot of thought, and planning by Truheat before the work could even start. As I had no idea of what was needed... I let Truheat choose the new boiler, and necessary required radiators for the job to go ahead. They did a super job in all respects. They calculated the volumes of each room, so that the correct size of radiators could be fitted, they also selected an Atag Combi Boiler, capable of operating the new system. The installation was excellent, with all the correct size pipes being installed exactly where they were required. The pipe work was very neat and tidy, and you could see a lot of thought had gone into their fitting positions. The old system involved removal of a large cold tank, and heater header tank from the attic, and all the old pipe work, plus the old back-boiler from the chimney breast downstairs, before the new system could be even installed. They were neat and tidy throughout... clearing up any mess, caused by bricks being drilled to allow for access for the new pipes. My new heating system works beautifully, and the house is now nice and warm, and the upside is... my gas bill are over a hundred pounds less per month compared to my old back-boiler system. I must admit, that I chose Truheat because I had seen their work before at another house. That's another reason that I decided to have them undertake the installation in my home for me. I conclude I'm well satisfied with their work.

Highly recommend Dan from Truheat. Very professional, efficient from coming out to quote for the work and to completing it. Dan fitted a new kitchen sink and as well as great work he left the area absolutely spotless! Will definitely be using Truheat again for future work and our next boiler service 😃