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GCL Hopkins Ltd logo, heating engineer in Loughborough

GCL Hopkins Ltd

3.3(35)Loughborough  •  APHC

Heating work

Services

Reviews

3.3

GCL Hopkins Ltd is a Loughborough plumbing and heating firm that customers use for boiler work, bathroom refurbishments and general plumbing. Several reviewers say staff are polite and helpful, and some describe fitters as professional and tidy, with care taken in their homes. Boiler servicing, repairs and installations are often reported to go well, including one emergency call on New Year's Eve when an engineer attended the same afternoon. One reviewer was unhappy with a new bathroom, calling the firm "absolute cowboys" and reporting one problem after another from start to unfinished, while two others mention a first attempt that needed putting right.

MA
martinfSept 2026 · Google

Outstanding! Exceptionally helpful, delightfully warm & friendly. No need to shop around. No need to Google. Professional, honest, trustworthy and every member of staff goes out of their way to help. Yes, you CAN put your trust in GCL Hopkins, Loughborough. And crucially the pleasing quality of affordable workmanship is well worth the money. There is something very special about Steve and Natalie at GCL Hopkins Loughborough. We'd be lost without them. My wife was born disabled and has comorbidities. Without Steve's expertise we would never have been able to manage. Special people. Where there's a Will, there's a way. September 2024 review: CGL Hopkins is a well-established (as long ago as 1914!) local Limited company held in high regard. They have an office in Loughborough you can walk into and speak with staff / sometimes an engineer / sometimes the owner. We're blessed to have such an accomplished plumbing and heating company in Loughborough. January 2026 review: A-M-A-Z-I-N-G. On New Year's Eve our boiler broke down. We had no hot water & my wife was born disabled. I called in to Hopkins when they opened in the New Year & thanks to incredible management by Natalie an engineer came round that very afternoon. A-M-A-Z-I-N-G. Will (backed up by Steve's depth of knowledge & expertise) did a temporary fix to get the hot water working again. Will came back a couple of days later with the new part. ABSOLUTELY A-M-A-Z-I-N-G! September 2026 review. Now that's what i call a boiler service. Arrives on time. Gets stuck straight in. No time for tea or coffee. Never once used his mobile phone! just focused on the job in hand. And the hot water runs hotter after the service than before the service! Oh and something i've been meaning to mention. Ever since British Gas (the less said the better!) installed the boiler many years ago, i kid you not it has leaked. In January when replacing a component that had failed, miraculously Hopkins fixed the leak. Wonderful!

AC
andrea C.Jul 2026 · Google

Had an old bathroom refurbished, Hopkins was brilliant from start to finish! Jake and Ryan did all the plumbing and they are fantastic, so polite and you can tell its important to them that you are happy with their work, would not hesitate to use again, Natalie and Stephen sorted everything out thank you all so much, my go to plumbers from now on.

SA
SamJan 2026 · Google

These guys have been brilliant. Had boiler problems and they consistently came back to help me sort it. Could not recommend them enough, staff are also friendly and polite.

KR
Karen R.Oct 2025 · Google

Had my bathroom completely renovated as it was really out of date. They made a fantastic job, completely transformed. Aaron & Ryan were brilliant, very polite & professional. Would not hesitate to recommend.

DH
David H.Oct 2025 · Google

We’ve just had Ryan of G C L Hopkins run an annual service on our boiler. What a star! A real asset to the Hopkins business. He was totally professional, extremely polite and for a young guy demonstrated a really good understanding and knowledge of systems and gave reassuring answers to our questions every time without any fuss or issue. As we hoped he was very careful when accessing our in-cupboard boiler and ensured he proactively took all necessary actions to keep everything protected and clean. It was a real pleasure to have him do our job. Many thanks Ryan. D&J H

Area

Loughborough, LE11

Areas covered

Loughborough, Leicestershire, Derbyshire, Nottinghamshire

Opening times

  • Monday9:00 AM – 4:00 PM
  • Tuesday9:00 AM – 4:00 PM
  • Wednesday9:00 AM – 4:00 PM
  • Thursday9:00 AM – 4:00 PM
  • Friday9:00 AM – 4:00 PM
  • SaturdayClosed
  • SundayClosed

Additional information

  • Incorporated 2009
  • Gas engineer
  • APHC
  • Commercial work
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