GCL Hopkins Ltd
3.3(35)Loughborough • APHC




Services
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Power flush
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Water heater installation
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Shower installation
Reviews
3.3
GCL Hopkins Ltd is a Loughborough plumbing and heating firm that customers use for boiler work, bathroom refurbishments and general plumbing. Several reviewers say staff are polite and helpful, and some describe fitters as professional and tidy, with care taken in their homes. Boiler servicing, repairs and installations are often reported to go well, including one emergency call on New Year's Eve when an engineer attended the same afternoon. One reviewer was unhappy with a new bathroom, calling the firm "absolute cowboys" and reporting one problem after another from start to unfinished, while two others mention a first attempt that needed putting right.
Outstanding! Exceptionally helpful, delightfully warm & friendly. No need to shop around. No need to Google. Professional, honest, trustworthy and every member of staff goes out of their way to help. Yes, you CAN put your trust in GCL Hopkins, Loughborough. And crucially the pleasing quality of affordable workmanship is well worth the money. There is something very special about Steve and Natalie at GCL Hopkins Loughborough. We'd be lost without them. My wife was born disabled and has comorbidities. Without Steve's expertise we would never have been able to manage. Special people. Where there's a Will, there's a way. September 2024 review: CGL Hopkins is a well-established (as long ago as 1914!) local Limited company held in high regard. They have an office in Loughborough you can walk into and speak with staff / sometimes an engineer / sometimes the owner. We're blessed to have such an accomplished plumbing and heating company in Loughborough. January 2026 review: A-M-A-Z-I-N-G. On New Year's Eve our boiler broke down. We had no hot water & my wife was born disabled. I called in to Hopkins when they opened in the New Year & thanks to incredible management by Natalie an engineer came round that very afternoon. A-M-A-Z-I-N-G. Will (backed up by Steve's depth of knowledge & expertise) did a temporary fix to get the hot water working again. Will came back a couple of days later with the new part. ABSOLUTELY A-M-A-Z-I-N-G! September 2026 review. Now that's what i call a boiler service. Arrives on time. Gets stuck straight in. No time for tea or coffee. Never once used his mobile phone! just focused on the job in hand. And the hot water runs hotter after the service than before the service! Oh and something i've been meaning to mention. Ever since British Gas (the less said the better!) installed the boiler many years ago, i kid you not it has leaked. In January when replacing a component that had failed, miraculously Hopkins fixed the leak. Wonderful!
Had an old bathroom refurbished, Hopkins was brilliant from start to finish! Jake and Ryan did all the plumbing and they are fantastic, so polite and you can tell its important to them that you are happy with their work, would not hesitate to use again, Natalie and Stephen sorted everything out thank you all so much, my go to plumbers from now on.
These guys have been brilliant. Had boiler problems and they consistently came back to help me sort it. Could not recommend them enough, staff are also friendly and polite.
Had my bathroom completely renovated as it was really out of date. They made a fantastic job, completely transformed. Aaron & Ryan were brilliant, very polite & professional. Would not hesitate to recommend.
We’ve just had Ryan of G C L Hopkins run an annual service on our boiler. What a star! A real asset to the Hopkins business. He was totally professional, extremely polite and for a young guy demonstrated a really good understanding and knowledge of systems and gave reassuring answers to our questions every time without any fuss or issue. As we hoped he was very careful when accessing our in-cupboard boiler and ensured he proactively took all necessary actions to keep everything protected and clean. It was a real pleasure to have him do our job. Many thanks Ryan. D&J H
I always enjoy working with the team at GCL Hopkins. Natalie, Steven, and the rest of the crew are consistently polite, professional, and reliable. They get the job done efficiently and at a fair price. I wouldn't go anywhere else!
Absolute cowboys, one problem after another from start to unfinished (new bathroom).
Job well done. I’ve used Hopkins ltd for a while now. New boiler fitted and serviced every year. Radiator valves replaced recently plus new kitchen tap. Excellent service for all the jobs. The plumbers were friendly and helpful. Great all round.
We were very pleased with the service we received from GCL Hopkins. Will who carried out the repair was efficient and his manner was friendly.
GCL Hopkins fixed our boiler at very short notice. Very knowledgeable engineer thoroughly tested the complete system, found the issue, sourced the faulty part locally & fixed problem in the same day. I would not hesitate to recommend this company.
The gas engineers who fitted my boiler listened to what I wanted and managed to keep the gas boiler in the same position as the old one, within the tight constraints of my kitchen cupboard, and they also fit the condensing pipe internally as I requested. They turned up when they said they would, they were very polite and professional and their work was very neat. They were also very happy to answer all my other household plumbing questions.
Excellent as always
Nicely done in the end, shame about first attempt
Just had bathroom refurbished including a walk in shower service was excellent from start to finish Ross did a great job very professional would highly recommend.
They are brilliant needed a higher toilet for my disabled husband staff very helpful work very professional will definitely have them again
Steve and his crew did an excellent job. They were responsive, cooperative and pleasant to be around. Steve did a professional job removing our old boiler and pipes then installing a new system. He was a real craftsman plumber. He accommodated our requests without complaint. I highly recommend him and his coworkers.
An excellent team, always polite and gets the job done at affordable prices.
Supplied and fitted a new toilet for me in my downstairs utility area - very impressed with the work carried out, fitted perfectly into my tight budget and timing. Very pleasant, friendly fitter who did a fantastic job. Will definitely use these again.
Excellent service. Not the cheapest but certainly did a smashing job. Very professional fitter who knew his job and got on with it. Delighted and will certainly use them again. We had a black Worcester Bosch.
Acted within an hour of reporting a toilet leak and fixed within two hours. Reasonably priced too!
Brilliant service through out. Delighted with the results. Staff from top down were always polite and helpful. Callum did a super job.
We have had Hopkins to do work for us in the past and we trust them to do a good job for us. We called them in to replace our 18 year old gas boiler. Very timely response to our request for a call, survey completed and quotation given. The work was carried out cleanly, carefully and great care was taken in our house, as good as though the engineers were working on their own homes. They were polite and informative, leaving us with no mess to clear up and full instructions about how to use our new boiler. Toasty warm house, which we expect to be efficient in use. Thank you Hopkins for another wonderful project. C and D
I had a full bath installation after 55 years of living in the same property they got over all the issues that were there and we were very happy with the service the quality and the price and absolutely everything it was a great job done thank you very much
Replaced a system boiler with a combi boiler. Couldn’t ask for better advice from start to finish. Quality work, clean and always on time.
Excellent service! The plumber came the next day and arrived bang on time. He was very pleasant, did a great job and cleaned up really well. The price was very Good too! Worth 5Stars, would definitely recommend!
First class workmanship at a very competitive price
Good but pricey.
Glc replaced our boiler,hot tank, shower and towel rail ,very happy with the result
GCL Hopkins Ltd have serviced our Gas Warm Air Unit for a number of years now, and have never let us down, they always communicate extremely well with us, we would highly recommend the Company.
Hats off to GCL Hopkins Ltd!!!!... They provided us with an outstanding free standing bath in our bedroom. Their service was first class helping us to acheive our dream bedroom/bath area..... Will definately use them again and reccommend them highly. Lovely, friendly team with expert knowlege. *****
1st class service. Highly recommend.
Ben is a fantastic plumber; reliable, quick and tidy worker, on time and did exactly what he promised to a high standard. Would highly recommend.
Friendly , helpful staff had a gas fire fitted , good job done .
Area
Areas covered
Loughborough, Leicestershire, Derbyshire, Nottinghamshire
Opening times
- Monday9:00 AM – 4:00 PM
- Tuesday9:00 AM – 4:00 PM
- Wednesday9:00 AM – 4:00 PM
- Thursday9:00 AM – 4:00 PM
- Friday9:00 AM – 4:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2009
- Gas engineer
- APHC
- Commercial work
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