J L Phillips Renewable Energy Ltd

Very pleased with ground sourced heat service from Steve at J L Phillips. Very thorough and always a detailed written and photo evidenced report. Knowledge of these systems is really crucial. Thanks.

Feb 2026 update: not only was the work they did terrible as detailed below, five years later they are still spamming me offering to pay £500 if I give the name of someone else to dupe. Not only does that indicate how much of a rip-off their pricing is, but could indicate they have no happy customers at all if they are asking me for a referral. _________________________ Over two months after reporting a problem it's still not resolved. These people are great till you have paid them, after that....... 23/3/2021 Today's update.: It's still not working, they seem to have no idea why and suggest I need to pay £300+ for them to install something just to try and find out what the problem is. Avoid these people at all costs. 30/3/2012 Today's update... After having to give up 5 1/2 hours yesterday for an engineer to retrofit parts (needless to say he was late) the system is worse than ever. Before it wouldn't heat the house, now it can't be stopped without pulling the main plug. I am currently waiting for a reply while sitting here in shorts and teeshirt with the front door open to try not to die of heat exhaustion. Not exactly an environmentally (or even human) friendly system.

Always really happy with the service. They’re always on time, polite, do the work, set everything as it should be and explain what’s happened. Always useful with an air source heat pump when it doesn’t seem like the simplest of things. They’ve also been amazing when the system failed and I had to call them out in really bad weather. Just a great company!!

Had my air source heat pump serviced last week very happy with the results and the system is running great 👍

Very professional and experienced. Slight problem on day one with cylinder not arriving but all good in the end. Very friendly lads and respected our home. Would definitely recommend this company.

I have found JL Phillips Ltd a professional and friendly company. We have had several maintenance servicing over the years, the engineers (Steve) and associates have been prompt, helpful and informative. My only reservation is for a one time servicing in 12 months it is a bit expensive for people on a low income. I would recommend this company for anyone considering using its services.

I’ve been using JLPhillips for many years now and have been very pleased with their service personnel and standards of workmanship. Steve in particular has been a regular for some time and has been very helpful by pointing out how we can increase our efficiency to get the comfort we want from our GSHP and underfloor heating system.

Friendly staff who helped remotely to help us rectify some settings in a house we bought; got the heating working really fast. Also got a quick appointment to Fix a slow leak we had. Can’t speak more highly of them!

JL Phillips have been excellent and extremely professional to work with. Robert was incredibly knowledgeable and extremely helpful when quoting for our project and came back to us in just a few days where other competitors took weeks. We had a ASHP install which involved full pipework and radiator install. The install team (Rob, Adam and Kieran) were incredibly professional, curtious and considerate, always taking care to check in with us at every key milestone to ensure everything was to our liking and even went the extra mile to future proof the install. When the project was finished it was as if they had never been there, everything buttoned up and tidy. The after care has been second to none with a couple of visits to advise and make sure we're happy we understand the setup and are always at the other end of the phone to assist Holly-Ann has been extremely efficient and professional at getting all the paperwork filled in and orchestrating the team to get the project from start to finish as quickly as possible. I cannot recommend JL Phillips enough and will absolutely be using them again for future renewables projects and referring friends and family.

Delighted to have found J L Phillips. They are clearly a professional company, providing expert and exceptional service. The service Steve completed on our air source heat pump was superb. He was thorough, talked me through everything he did. The report and system checklist covered everything possible. I’d previously used Mitsubishi but J L Phillips now have my business, the provide a much better service at a better price - you can’t beat that!!

Excellent service from JL Phillips as always. Steve in particular is truly outstanding and extremely helpful pleasant and competent- highly recommended!

Our installer Adam was fantastic. Very polite and good worker. Everything left neat and tidy. A job very well done.

JL Phillips team were amazing. They upgraded all the radiators in my home, to allow for more volume and temperature heat exchange from the ASHP we had fitted many years ago. They drained down the system, made alterations to all pipe work, were neat & tidy, changing all radiator valves, flushed, balanced and serviced the heat pump system to a high standard. This couldn't have been done without the expertise from the whole team, lead by Jason. Would highly recommend to any future customers.

J L Phillips were initially recommended by our builder to install an ASHP linked to an underfloor system. The initial installation was good and a couple of follow up snags were dealt with promptly and efficiently. A nice company to deal with!

I have had my air source heat pump 2 years now. Installed and serviced by J L Phillips Renewable. I can throughly recommend every aspect of their installation and subsequent yearly servicing.

Great job by JL Renewables. Full installation of Heat Pump, Underfloor Heating, Batteries, Solar PV and EV charger for 2 vehicles. The kit has worked a treat and energy charges a quarter of what used to be. Looking forward to a hot summer, when PV really come into its own. I'd highly recommend this company, especially Rob Vine who explained in layman's terms what was needed and why.

Very sceptical about the installation of Groundsource heatpump for our 5 new holiday cottages in early 2021. Five years on and the system has run very well providing all the heating and hot water with no major issues. Would recommend using this company, just thoroughly check the specification is exactly as you want it. Wish we had put floor sensors in bathrooms and separate stats as they can be a little colder than we would like.

Steve from J L Phillips is incredibly helpful and extremely knowledgeable. He has serviced our Airsource Heat pump for quite a few years and has helped us with the correct settings and saved us a lot of money. He knows the system inside out and always give sound advice and honest reviews. I recommend J L Phillips unreservedly. You won’t be sorry having them service your airsource heat pump. Thanks for you kind assistance

Anyone who needs underfloor heating, and solar panels you will not find anyone better than J L Philips Energy LTD. They bend over backwards to get things done for there customer. they did a great installation for me.

We've just had an airsource heat pump system and some new radiators installed by JL Phillips at our home. We have been very impressed by the service we received. The quote was handled quickly and professionally, we were able to ask lots of questions and get answers. We were fully informed of preparation works needed to our kitchen and electric consumer unit. After we decided to go ahead we were visited by Jason Phillips who surveyed all areas and gave us a lot of information about what would happen and when. The installation started on a Monday morning and was completed by Weds evening. Our home was left clean and tidy by the engineers Lewis and Keiran (plus Reece the electrician). Also a full hour of instruction and information from Lewis and Keiran and a phone number to call in case of any problems. We also had a follow-up call from JLP's office (Holly-Ann) to check everything is working, that we are happy before sending us the handover documents. We recommend JLP highly. All paperwork concerning the £7,500 grant and National Grid was handled by them. Copies of forms and information required were sent to us by email. We could always pick up the phone and talk to Jason or someone in the office if we needed to. The payment was structured in 3 installments, all clearly set out. A very professional and very satisfactory experience considering we had to move out of our home due to no heat or hot water for 3 days during a big freeze snowstorm! That's another story!

Annual Air source Heat Pump and Water heating system check carried out by Steve. Always a pleasure to know we are receiving a superb reliable service, test and status report. Highly recommended! Many thanks, see you next year!

My experience commences 2021 and I am sure JLP would accept that that was not their best year for their CSD. Nothing at all wrong though with their engineering, product or installations. They promissed improvements and to their word those have been made. I now get an annual date for service, a very full and thorough inspection and report. As perfect as any could wish. Only top notch kit is used; you pay for the dogs balls and you certainly get them. Not a glitch in 3 years of continuous use.

Always had great service. Always helpful too. Always ready to assist with email questions. Would recommend to anyone

Used for our pool. Only reason for 4 star was prolonged delay on sorting faulty heat pumps right at the beginning of the installation - despite telling them for 4 months something wasn’t right. Other than that they have been good

I have used J L Phillips for two years to service my ASHP. They are professional, polite and very helpful. I would thoroughly recommend this company.

I had a new air source heat pump fitted and have never been happier, running cost are well below what I was paying, and always got hot water through the solar system. I would recommend getting one fitted and go all electric, removing the gas meter also ment no gas standing charge, another saving.

Albeit so far we have not purchased any services, the product advice given so far has been great. Not quite ready to commit at this stage as still unsure of precise requirements as renovation build is still underway.

Brilliant service, friendly staff and great communication. Would highly recommend!

Good professional discussion around the complicated issues involved in designing a new ASHP system for a community sports centre. Once the final grant funding is secured, we look forward to the installation.

Installation was very good but the back up afterwards was very poor, servicing and repairs was very difficult to get someone to come out, luckily we have found a very good company near by who have been very good at repairs and service! I wouldn’t use JLP again because of there poor back up.

Very, very please with the service J L Phillips have provide. Friendly engineers and a neat installation. What I liked the most is they did what they say they were going to do and on time. I would highly recommend them.

We had both an air source heat pump, photo voltaic cells and battery storage fitted by JL Phillips and we are very happy with the product, fitting and maintenance by this firm. Our first buy was the the heat pump. We originally had oil fired central heating and wanted to be more environmentally friendly. We were kept up to date as to when our installation would commence ( they were very busy) and everything commenced on the date given. The technicians were courteous and prompt. Later in the year we has pv cells fitted and a battery too. Again good service, the electricians were friendly and they cleared up after themselves ! We are very happy and would recommend this firm

We recently had a PV with battery installation, couldn’t fault the service from start to finish, very tidy, clean and reliable contractor. Superb job, very happy.👍

We've used JL Phillips for over 5 years now, be it installation or service. Each time, the team have been friendly, helpful & knowledgeable. A pleasure to have a team who not only enjoy their work but take pride in what they do. Highly recommend.

Really pleased with the installation of our ASHP, the install team were excellent, they made a very neat and tidy job of the install. When I had a slight problem with one of the radiators Jason rectified it immediately. Got a lovely warm house now!

Just brilliant! Had our ASHP for a couple of months now. What a brilliant job Jason’s team did with the installation. Really took care in their work, very clean and tidy. Jason took the time to consider every aspect and don’t con us into new unnecessary radiators or underfloor heating like other companies we talked to. ASHP is working very nicely. Best thing we’ve done in a while. Net zero house now!

J L Phillips installed an air source heat pump at my property. They left the job with the installation not fully finished and the system was not working correctly. In the end I had to get an experienced heat pump company in to rectify the mess that had been left. I would avoid this company at all costs and their MD Jason is not interested in doing a good job, he is just after your money!

Absolutely disgusting extortionate charges for something so simple and little work needed! Also messed us around with invoices AT LEAST 4 times! . Hidden charges too! I had to quirey the invoice over VAT charges. Got some money back. Very sneaky! I have since found a company that charges just over 45% less for the same part needed. I WOULD NOT RECOMMENDED THIS COMPANY. You’ve lost us as a customer for good now.

非常贵！我的供暖系统仍然不固定 我不会向任何人推荐这家公司!

The whole team worked really well, they were courteous professional and kind band very very good at their job. I can highly recommend them. I am very pleased and will have all services with them too.

I have no problem using this company they are very professional helpful and friendly. Very good value and they take their time to explain things to you. James our engineer has been fantastic and very patient explaining thing to my husband who has a brain injury.10 out of 10 will use JL PHILLIPS for all future needs.

The installation of an Air Pump system carried out by 3 of the companies technicians was carried out efficiently. The guys were happy and able to answer any and all of our questions. We were left with a feeling of total confidence in the work done and would highly recommend the company.

We had our GS heat pump installed by J. L. Phillips Renewable Energy Ltd just over 4 years ago now, and I can thoroughly recommend them in terms of planning, installation, and on going service, and maintenance.

Looking forward to a reduced cost and low carbon future following the successful install of our GSHP by JL Phillips - all up and running and well handed over last week. Jason and his team were great.

J L Phillips serviced my heat pump and fixed efficiency issues that I never knew I had. Thanks James & office

JL Phillips renewable Have worked for me for more than 6 years on various renewable projects biomass and GSHP. These were installed professionally, to budget and timescales. JLP continue to repair & service these installations going forward. I recommend this company.