Logical Heating & Plumbing Solutions Ltd

Great service from Jo in the office, super quick replies and so easy to sort the booking and get a quote. Sadly didnt make a note of the engineers name, but he was quick, efficient and friendly. Did a great bit of work, very grateful

Have used LHPS a few times over the past couple of years - very happy with the service provided. Honest, reliable and reasonably priced plumbers.

We had a boiler service. Reece was profession, efficient and knowledgeable. We were very happy with the service.

This is a very reliable company, easy to reach and doing the job neatly and honestly. And even when something went wrong with the reparations, they were super helpful to make things right again.

I had a blocked sink drain beyond the u-bend which I couldn’t fix myself so I called out Logical Heating & Plumbing Solutions. The service I received was first class from the initial call to the very friendly plumbers who turned up on time and was able to rectify the problem fast within the hour, no additional costs, I highly recommend and trust them and would definitely keep them in mind. Next time I have an emergency. There is a reason they have been in business for a long time.

We have used this company for many years and they service our boiler yearly. We had a boiler installed by them too and continue to use them for yearly maintenance and checks. Always professional and reliable

Excellent service. They came at the time we were told. Really nice, friendly bloke. Definitely recommend

used company for 20years. very good.

We've used a few different plumbers since moving to Lambeth, and theyve all disappinted us one way or another - be it their unfriendlyness or lack of competence. When we were recommended by a beighbiur to try LHPS we were so relieved - our boiler issue ls were resolved straight away, by a friendly and professional and competent guy, and since then weve only returned to these guys for annual checks (and emergency, if wed ever need it!).

I wanted a local independent heating and plumbing company for annual boiler service. What I got were knowledgeable professionals, who methodically tested the entire system even discovered and diagnosed a problem that had been plaguing me for sometime. Very pleasant dealing with Logical - glad I found them...

I have used LHPS for many yesrs for Gas Safety certification. Jo is very helpful in booking in the inspections quickly and providing the report afterwards.

Replaced boiler swiftly and efficiently 2 years ago. Cleaned up after themselves. Company were professional and dealt with my queries quickly for several jobs. I would use them again. Came and serviced the boiler this year. Quick and efficient service and reasonably priced.

Very timely and responsive, tip top quality.

I had a problem with my shower. It hadcto be replaced. It was done quickly and now have a lovely shower.

I always have a great experience with LHPS. They always pick up the phone quickly and sent someone immediately when I recently had a boiler leak. They also managed to book my boiler in for a service almost immediately too. Their plumbers are friendly and explain everything thoroughly, including giving different options available depending on price. I always really appreciate their brilliant customer service which keeps me as a repeat customer!

Really impressed with LHPS. They carried out a boiler service and fitted a HIVE for me, super friendly, quick, and everything works perfectly. They left everything spotless and made sure I knew how to use the new system. Great service.

Outstanding team. Daren explains rather than talking down to you. Jamie gets stuff done. They're both really considerate and cheerful; a pleasure to have around and they don't do that suck-your-teeth-&-overcharge thing. Happy to recommend.

Work done 22/07/26. Shaun was easy to coordinate with, solved both plumbing issues and sent photos. Reliable, fairly priced, good workmanship. Will work with Shaun again.

I've used Logical in our Bromley office, Contingent Works, for a while now and when my boiler broke at home I hoped they would be able to help. They came the same day I reported the issue, had all the right spares on the van. Boiler fixed and serviced so we have hot water and peace of mind.

I’m honestly so happy with the service these guys gave me when sorting out my boiler! I initially got them in to give me a second opinion as another Plumber (who I’d got in for a routine service) was telling me I had to get an entirely new boiler along with a lot of other work. After a call with the office, Jack from Logical came to look. He was no nonsense and Extremely professional with his opinion telling me that it was a matter of replacing a few parts, Which including labour was going to cost 10x less than the other plumber was quoting. It’s sometimes tough in London to find Treat people of this level of skill and integrity, and I’d honestly recommend to anyone thanks for saving my money and my sanity guys :)

Great service as always, friendly and professional.

I have used this company many times, in the main to service my boiler and they are reasonable, always polite, efficient and on time. I have rung for advice on occasions and they are most helpful.

Excellent communication from the company from the moment I phoned and discussed our issue - we needed a gas pipe shortening from our boiler. Jo was very helpful and got back to me quickly. Th chap that came to the property communicated efficiently as well. Would recommend and will use again. Thank you

Incredibly professional, responded quickly to a last minute request. Great value for money.

Excellent service. A single phone call has always been enough for them to take control of the situation, resolve any issues promptly, and put my mind at ease. I trust them completely and highly recommend their services.

I am entirely satisfied with the service. I had the boiler serviced a week ago by Jools, an expert LHPS engineer. He was thorough in his inspection, service and checks. My central heating and hot water is now running smoothly.

The work was done very professionally, and worked very clean

Had a mains water pump fitted by LHPS. Had a few teething issues due to living in an old house with old pipes but the guys came back several times to trouble shoot and fix the problem even on a Saturday. Very impressed with the overall service and after care.

Very efficient and work was done promptly.

We've used LHPS for our gas appliance services and safety certification for several years now. They are on time, efficient and thorough and a pleasure to work with. We always try to use & support local Penge businesses where possible

Mike went the extra mile when sorting out and replacing the solar pump. His pleasant, friendly and can do attitude was much appreciated.

Annual service of our boiler. Booking was very straight forward. I was given a number of dates and times to suit me. Service was thorough and relatively inexpensive.

Great service. Very happy

I have been using LHPS since 2014. My experience with them is top class. No issues at all. I would highly recommend them to anyone. Excellent service. Thank you.

My first job booking with LHPS left me with a minor leak; but these things happen sometimes with plumbing, and it’s the way a business performs when things go wrong that counts - the problem was promptly remedied without further charge. I would definitely book them again

Recently used LHPS for some radiator / TRV work. Friendly, professional service - would recommend!

LHPS Always prompt and helpful. Many thanks for good service.

I've used this company for the last 4 years for boiler servicing,no problems engineers are efficient and the office staff always helpful.

Great local business. They do my boiler services annually and always send a very polite and professional individual. Never had any issues with them.

Great company, have used them for years. The customer service is always great.

Prices always good very reliable and great work

They sent someone on a call out who did the most basic checks and didn't even open the boiler so missed rusting inside. I paid £120 for the call out! As I didn't trust the service I got another gas safe engineer (South City Heating) who was MUCH BETTER! They fully diagnosed the problem and gave me a better long term solution.

We hired the boiler service and it was booked easily, speedily and the technician who came over was great and super professional, even reviewed our old radiators as part of the service. Would definitely hire again

Strongly recommend this company. Very prompt, efficient, friendly and helpful. They serviced our gas boiler very well and fitted a new shower pump very expertly. Very happy with their service

LHPS are very reliable and efficient in their work. The engineers are always willing to answer questions and provide valuable information during the annual service visit.

Excellent, fast local service. Definitely recommend

We needed someone to fix a boiler issue and this was sorted within one hour of the plumber arriving. We were only charged the call out charge which was great! Great customer service.

Logical Heating & Plumbing Solutions were recommended to me by another heating and plumbing company who wasn't able to get to my emergency in a reasonable time. From start to finish Logical treated me with courtesy, honesty and honour. I wouldn't hesitate to use them again. Recommended.

Amazing service as always, clear communication and every question is handled with due diligence

Disappointing. I've just paid this company a £100 call out fee for nothing. Despite having explained the problem and the access to it on the phone before booking the appointmen and been assured it was something that could be fixed, the plumber who came took one look at the job and said it wasn't good enough access. Not only that, but he was rude, patronising and dismissive. He couldn't take my money and get out fast enough. UPDATE - thanks Shaun for your offer to rectify the situation. You were recommended by neighbours so I presume this is a one off. I've actually had a different plumber come in and fix the leak today without any issues.

Had an issues with the Central Heating. Someone came out that afternoon. Problem identified and promptly fixed. Excellent service and customer relations.

You can rely on LHPS. Always helpful and prompt. Their team is skilful and professional and we are super pleased with the work they have done for us this year. Thanks so much!

Helpful knowledgeable team, engineer was on time and very helpful. He also left the property clean and tidy. Job completed as per quote, the office staff (Jo in particular) were on hand for any questions. Having shopped around the works carried out were competitive.

I’m glad I discovered this company a few years ago… wouldn’t use anyone else! That have now switched me over to a combi boiler highly recommended for instant hot water and fast warm radiators.

Great experience! They arrived when they said they would, explained the process beforehand, and even let us know what to expect next time. 100% recommended!

Excellent service. Professional technician who knew what he was doing. Fixed the fault quickly and for a fair price. I would use them again

Great company, easy to communicate with and very reliable

Avoid this company .

Always use LHPS for our boiler service work. They handily remind us each year it's due. Everyone's friendly and professional.

My boiler had its annual service. I was able to book this within a few days of calling. The engineer was on time and took care to do the inspection and service properly, Thankyou.

I have used this company for a few years and will continue to do so.

I’ve used Logical Heating & Plumbing Solutions for some time now, and they never fail to impress. I recently had a leak in my shower tap that I assumed would be a quick fix, but it turned out to be much more complicated. If it wasn’t for Shaun and the team of engineers, it could have cost me thousands to refit the entire shower. Thanks to their dedication and expertise, they were able to source the right part and repair the leak without any unnecessary expense. If you ever have plumbing issues, this is the company to trust. Thank you very much!

Great service and really quick, and friendly, communications. Highly recommended.

I used these for the first time today and excellent service. Tony came on time, was friendly and knowledgeable. Plumbing issue quickly fixed with no additional charges. Would definitely recommend and use again.

I found Logical Heating & Plumbing Solutions on a Google search and I’m so pleased I did, excellent comms with booking my boiler service in and the Engineer was exceptional, polite and explained everything clearly. I would be glad to recommend this company and will be using them again.

Positive experience. The engineer really new what he was doing when he sorted out our very complicated underfloor heating system!

These guys responded to an urgent call out whilst my wife was in labour, they were in within 45 mins and fixed the problem in 30 mins more! Amazing service, couldn’t recommend more.

Good service, we have used Logical for over seven years. Always reliable. Five stars!

Second time using LHPS, on both occasions found them knowledgeable reliable & efficient. Had two services and a replacement expansion tank. Very happy.

This is a great company and I’m glad I found them. Use them for a rental property and my own home. Quick knowledgeable and friendly engineers. The price is reasonable too. Wouldn’t hesitate to recommend.

Recommended by a friend. Boiler service booked easily and the service carried out to high standard. Thank you.

Really great! Quick diagnosis and then good quality work to resolve issues. Very grateful.

Always friendly and excellent service.

Boiler service organised and dealt with in a very quick and easy way. Thank you

This is a wonderful company who I have used over several years. Great sense of professionalism and manage to find ways around any difficulties they come across in the course if any job.

Very professional and good service. Plumber arrived promptly and was communicative and did a great job replacing our tap.

Service completed on time by very helpful and pleasant engineer

Excellent - know what they’re doing & nice to deal with

Contacted them for a boiler service and everything went great, no fuss at all. Got a response very quickly, engineer showed up perfectly on time and was very professional. All around great people, will definitely use in the future for other jobs

Shaun and his team are efficient, responsive and highly professional in every aspect. They fitted a brand new boiler for my mother and provided excellent advice about the type of boiler she needed. She now has a much better heating system in her house. The job turned out to be more complex than first anticipated due to the age of the existing pipe work but all the work was done quickly, expertly and with no mess. Shaun arranged a follow up visit at very short notice to investigate a minor issue and it was fixed immediately. It was a problem with a waste pipe and nothing to do with the boiler but we were so grateful for such prompt service and kindness. My elderly mother was delighted to have the reassurance of knowing they are a great company. Thank you, Shaun.

Quick and excellent service, highly recommended! It was an emergency and their plumber came in to see the issue within 1-2 hours.

Eye wateringly expensive. Terrible communication. For context, they fitted some larger gas pipes and moved them so I could change the layout of my kitchen. I never knew how much it was going to be, and I just can't believe how much they charged over other people.

Fantastic service, they arrived at the scheduled time. They made me feel 100% confident as they showed and explained to me the work carried out, which I really appreciated. Jack went above and beyond. I highly recommend Logical Heating and Plumbing Solutions!

The gas engineer (sorry for not knowing his name) was great. He was extremely considerate from the beginning, even about parking his van to make it easy for me. He carried out the necessary tests and installed smoke alarms and a carbon-monoxide detector. I'd recommend him without hesitation.

Logical Heating & Plumbing Solutions were able to fit me in the next day which was perfect. The lad who came round sorted the issue very quickly and helped answer all our questions.

We have been using LHPS for about 7 years: they have installed three boilers/CH systems and maintained all of them for us faultlessly for all of that time. The service desk is also great and we trust them to look after the plumbing requirements of all our properties without question.

Very efficient. They came on time and on the day I called. Did a great job and explained what they were doing. Nice , professional company.

Quick clean and efficient replacement of toilet part. Very satisfied.

LHPS are my go to for all our boiler and plumbing needs. They are really reliable and helpful and easy to book. Wouldn't go anywhere else.

Really quick response time and got someone out to me asap. Efficient thermostat fixture and all round pleasant experience.

LHPS installed my boiler about ten years ago and it is still working well, although I have had have some parts renewed, their staff are knowledgable and it doesn’t cost a fortune.

Prompt visit to assess the issue, and booked in for the following morning to fix it. Always polite, always able to sort out problems. Happy to keep them as my "go to" plumber.

Your company was recommended to us, Jack and Will were very pleasant and polite. All works were carried out thoroughly and we are delighted with the result.

The service provided was excellent and thorough I highly recommend them

This company is one of the best places you can call to repair your boiler plumbing and more. They have an amazing team of engineers and office workers I couldn't be any happier with the service they have provided for my father in law for the past 2 years. My father in law was desperate in need for a plumber and I found this place online contacted them and since then they are the only people I trust to go and fix whatever needs fixing at my father in laws House his an elderly man and we worry who he calls to fix things but since I found this company we have no worries at all. Thank you so much to all the plumbers that have done work on helix road and a special thank you to Joe she's just amazing thank u so much for all the help and attention.

A great company. I have used 3 times in 4 months. They are organised & efficient. Stick to their quotes & guarantee their work. This gives peace of mind. Which is what you need when you have an emergency.

LHPS responded to a boiler problem with a very impressive response time and solved the problem. Shaun was excellent on the telephone and , after the resolution he kindly called to run through the details of the issue and how it was fixed. Thanks LHPS - 10 out of 10… ( Friday, February 21st, 2025.

I had a new boiler installed recently in South Norwood area, and everything went fantastically well. Price and date agreed, turned up on time. Tony did a great job, good communication throughout and tidied up afterwards. Would certainly recommend Logical Heating and Plumbing Solutions.

As a business owner myself, you can tell what type of company it is when you need a service that is not going to bring in money for the business. An admin task. Well, I needed a certificate dated 8 years ago and got in contact with LHPS, and Jo immediately responded. They had not carried out the work, but Jo was so helpful and made various suggestions on where I might get the document, which led me to finally get it through a letting agent from all that time ago. THANK YOU JO—you really went above and beyond. Annabelle

Definitely would not recommend using. Booked for a boiler service a few weeks ago. Boiler has since broken down - we were told by the engineer who came to fix it that it hadn’t been serviced and was in very bad condition, contrary to the feedback from LHPS that it was in full working order.

Have used LHPS several times over the years and never had any problems. Recently fixed and serviced my boiler. Many thanks. Dyl

I'd had an ongoing issue with my boiler where I had no heating and hot water, which had taken multiple other engineers and over a month of stress and worry to try and solve to no avail. Eventually my insurance let me pick my own company to come and sort the issue. LHPS were super quick to come out and help diagnose the problem. When there was an issue with bookings and the engineer not arriving when planned, they were quick to help find a solution and make amends. The issue has since been fixed and working well (touch wood!). If it wasn't for them, I'm pretty sure I'd still be in the same boat, with no heating or hot water.

Called and got a response over the weekend. The engineer who turned up (Rees) was polite and very efficient. Job complete within the hour and now saving 750 litres of water each day! Excellent from start to finish.

The absolutely worst and awful company! If I could give a lower rating than one star, I would. We waited 4 and a half months for them to decide to what to do about the leak in our home - for them to decide that they needed to change a spare part. After a second visit, they decided the whole unit needed to be replaced. However, when they came to install the new unit, they saw that they have ordered the wrong unit, so they decided to order a new one. After much waiting, they finally installed it. They assured us that we would be able to use hot water after this. When we sent E-ON video evidence so that they could reduce the water price because of the leaking, which carried on for four and a half months, and they told us that, due to security reasons, they would need to stop the hot water and replace your unit, and sent engineers to do so. They replaced the unit with one of their own. However, the hot water stopped again, after this, potentially due to another one of your mistakes when installing your units. Because of the danger that you placed my family in, I am taking steps to ensure that the valid authorities are informed about in order to ensure that those who are responsible for this situation are held accountable.

Arrived promptly, carried out the work in a professional manner and were polite and helpful

Brilliant service, very honest people who get the job done with no fuss

I used Logical Heating & Plumbing Solutions to diagnose and repair a fault with my boiler. Their engineer Jack attended on Tuesday, diagnosed the issue within 30 minutes, ordered the parts and another engineer (also called Jack) returned first thing Wednesday morning to fit them. Both Jack and Jack were great guys - knowledgable, polite and efficient, and the communication from Jools, Shaun and both Jacks was excellent. These guys are first class and I highly, highly recommend them! Outstanding!

Prompt service great guys would definitely recommend!

Very happy with the service received! I had an emergency boiler repair and was impressed with how quick they were able to arrive and resolve the problem. Engineer was very nice and professional so would definitely recommend.

Very happy with their service! It was so hassle free, so quick and so well organised - I will definitely stay with them! The engineer was so respectful and helpful, even small things like taking the shoes off without me even asking, I appreciate this!

I would have no hesitation in recommending Logical Heating and Plumbing Solutions. On 2 recent occasions I needed a plumber and then a heating engineer at short notice. In both instances they sent out an engineer within the hour and remedied the issue. They are extremely professional and reliable, well done guys!

I had my boiler serviced excellent work and explained all to me.

So grateful to Darren and LHPS - helped me resolve my boiler issue over the phone with a quick fix, ahead of proper service. Incredibly reassuring and calm, patient and kind. I've used the team for boiler services before, and they've always been great, but this weekend they have really made the difference and been wonderful. Thanks you again

Called Logical for a replacement boiler quote, found them very competitive and gave them the job. Their guy who did the Job was a bloke called Darren. Very happy with the job and service overall, And guess what they tidied up after themselves

I have recently used Logical Heating for some urgent boiler repair work for one of my properties and just wanted to say the office team responded immediately in a professional an organised manner, the quality of work was thorough and precise, the way they price their jobs is transparent and clear from the start. I would highly recommend Logical Heating for anyone in the local Croydon and Bromley area and will certainly be using them again for other work and other properties. Nice work! Thank You!

Called LHPS out for a boiler leak, sent an engineer out as soon as they could, advised what needed doing, the cost involved and got the job done. 10/10 clean, friendly and reliable, have used them for a while and would recommend to anyone.

Replace my boiler in the basement no fuss good price nice people

First class company to use for a new central heating and hot water boiler. Work carried out to the highest standard ( Darren. Shaun and the team),very prompt arrival each day, very neat and tidy installation. Highly recommended

Always a great service from LHPS

What I like about LHPS is thus: They have an office that schedules their jobs. This means if someone is due to turn up, they send someone who does turn up. Clean and tidy, polite and professional. Never comdescended to. The office also means that jobs are costed centrally and so the skilled tradespeople that come aren't selling you additional services, they decide on what needs to happen and then the office tells you the price. Other plumbers have tried to pressure me then and there for a decision, never LHPS. Also local to SE London whixh helps. Good, trustworthy and sorted out numerous things and installed a new boiler so worked with them a lot over the years.

I had a boiler fitted by LHPS, which caused a leak from my main bathroom, as the engineer sent out did not adequately assess the job before proceeding. While LHPS did send the engineer back out to fix the issue, I was offered no compensation for the significant water damage caused by water coming down from the bathroom into the entrance hall of my home. It was coming from light fittings, and was very distressing. Just to be clear, the potential affect of improperly dealt with leaks such as this is potential mould growth (a health hazard) and structural damage to my property. Never did LHPS make any attempt to remediate, or compensate me for the damages caused solely by the poor professionalism and workmanship of their engineer.

Really excellent communication and service. Massive thanks to Jo and Shaun.

Our new office kitchen is beautiful! I would highly recommend this company to anyone!

I use LHPS to fix a leaking kitchen sink. They were able to attend two days after I called which was fantastic and fixed the problem in a professional manner. The guys that attended were really lovely and explained everything clearly and had great attitudes. I didn't like the fact I had to pay there and then on the phone, I'd rather be invoiced for work done as I have been with other trades businesses. It's only been a week but the issue seems to have been resolved well. It's hard to final a reliable local plumber and we have a few none urgent issues that might look to use the company for.

From getting in touch, to a quick turn around on a home visit, to solving our issue. It was a great experience through out and I have used Logical since for various things and will continue to recommend to people who have also all given amazing feedback! Thank you!

Excellent service

Very fast service with our urgent heating system repair, got the issue resolved and fixed very quickly which was great, very happy with the professional service.

Called them out after waking up with no heating, they came out explained what needed to be done and got the job done really quickly! Would highly recommend!

My elderly parents were recommended this Service through their regular plumber who was unable to visit their property to rectify their heating issue due to the current fuel issue. They (parents) have stocked a part that needed replacing previously, at no point were they advised of costs or given office details to prepare them for the bill they were about to receive. Communication was terrible. The star is issued on the fact that they advised the engineer what needed replacing and supplied it to him. The heating was fixed admittedly but on the whole shocking customer service and if I could give zero stars I would, the vulnerable should be treated with precise and clear information!

Highly recommend to anyone who needs help with heating or plumbing

If your looking service and experience, this is your company! The directors are hands on and have created a great core team of engineers that serve the market. They are human centric focused to on building relationships.

Fast response, good knowledge of their job, reliable service, saved me and my family from cold water and cold apartment. Definitely use their services if you have any plumbing or gas problems. Thank you mr. Strawberry!

We really don’t recommend them as they are rude and unprofessional - simply an unpleasant experience and waste of money.

Have used LPHS regularly for 7 years for both boiler installations and regular service and maintenance. Good Company. Competitively priced. All their engineers are friendly and do a good job.

Do not use them. I have had a recurring problem with something they repaired and I get the run around every time I have tried to speak to them to ask them to go and inspect and tell me why it has gone wrong. Had to go elsewhere in the end.

Brilliant, quick response, priced fairly, professional, courteous, job well done. Will use again

These guys have been amazing!! I had someone in to sort my heating, and install appliances all within the same day on less than 24hours notice, when I was in a terrible situation. Very efficient, clean, and reasonable price per hour. Cannot recommend them enough.

Excellent service, really nice people

I would gladly recommend LPHS they recently installed a boiler at my property and they completed the replacement in a very professional and efficient manner .The Price charged was also reasonable compared to other companies in my area.

We've used this company a few times over the past 5 years, and while they started off good, they seem to have got worse in recent years. Both last year and the year before they required 3 separate visits (each of which we had to pay for) before they really bothered to try to fix the issue. On the first occurrences they'd take a quick look, and then say, "It seems to be working okay now", and then leave. Last year we had a guy insist we take loads of tiles down even though we insisted there was nothing of use behind there, which was obviously the case once we'd done as asked.

I got no complaints after the plumber repaired our sink yesterday. I was delighted when I saw the outcome. The reviews are truly right. They were very good and courteous. Keep up the great job!

Outstanding service. Professional,expert knowledge and real customer care.

Called LHPS for a Gas Safety Test. My call was answered promptly and the lady who answered (Kiarna) was very friendly and professional. I was booked in for between 9-12pm and the engineer arrived within this time frame. The engineer (Barry) was pleasant and professional and carried out the test thoroughly. I received an invoice receipt with certificate via email soon after payment was made. I will certainly use LHPS in the future and I will recommend them to other people.

I had no hot water or heating but LHPS managed to fix it quickly and efficiently!

Very reasonably priced, well mannered with a can-do attitude. Have been using Logical Heating for the past 12 years, and have not had no issues. My boiler broke down on a Friday evening, Shaun managed to get an engineer to me on Saturday morning, which i thought was fantastic. Definitely would recommend to anyone !

A very helpful company, they managed to fixed my very old boiler and electrical wiring. If you are reading this, thank you so much.