24/7 Plumbing and Heating

5 star service. We had a problem ( no hot water)with an oil fired boiler in an old cottage that we are renovating whilst living in the property. Called 24/7 Heating and Plumbing on a Saturday afternoon, the service was amazing, Geoff was able to diagnose and resolve the issue in a few minutes over the phone, the technical advice given was first class and we now have running hot water. We don’t know when the boiler was last maintained so will be booking a service visit for next week. An excellent example of customer service and highly recommended

I was about to write a negative review about a no-show but the engineer turned up just over an hour after the allotted time slot we were given. We'd booked a gas boiler service and was told that the engineer would arrive between 9 and 12. I rang the office just after 9 and left a voicemail in an attempt to let them know I needed to nip out for 30 minutes between 12 & 1pm. Nobody called back despite a couple more attempts to get through to the office and the engineer didn't turn up before 12. I went on my errand around 12:30 and luckily I was back by the time the engineer did turn up at 1:15pm. I should be thankful that he did eventually turn up and do the job as I'd tried several other heating engineers and they were either too busy or were not interested.

Was a no-show the first time despite giving me a timeframe they'd arrive, with no communication at all, and the second time I left a message with them to ask for a call back and... just heard nothing at all. Completely useless. My friend Mark had recommended them to me and now of course he feels very silly.

Very professional and thoughtful workers. Everything was done on time and completed to a high standard. Would recommend 👌🏽

I don’t think anything phases these folks. They have reacted quickly on more than one occasion to keep us warm. Fair and honest bunch. Really appreciated. Cheers