Climate Controls and Spares UK Ltd
4.2(35)Lee Mill • OFTEC • MCS • RECC




About
Climate Controls and Spares UK Ltd is a heating engineer based in Lee Mill. They work as a heating engineer for their customers.
Reviews
4.2
Climate Controls and Spares UK Ltd received praise from several reviewers for fast delivery, with some orders arriving within 48 hours and one from Belgium the next day. One reviewer said a staff member, Jamie, sorted out hard-to-find parts at the best price, and another described the customer service as helpful and polite. Others reported problem-free ordering, goods arriving as described and a useful website with pictures. A few reviewers reported problems: one returned a part and said emails were then ignored, another said a delivery was delayed by more than three weeks with little communication, and a third said faulty parts were sent and a refund was not received. One reviewer said wrong, higher-value parts were supplied and that they were told something the manufacturer disputed.
Excellent service. I couldn’t get hold of some parts I required and Jamie sorted them out quickly with the best price .
Agreed that a part I ordered would be sent back for an exchange via email. I returned the item and now have had every email since ignored. I’m fine if a return is no longer going to be accepted, but the part I paid >£100 for has just been taken and I’ve been ghosted. At least reply to my emails and send it back
Problem free and fast
Placed an order with this company, after waiting a few days it never turned up. Contacted the company who then strung me along for a while before saying it will not be delivered for over 3 weeks. They do not stock all products so they have little control over when it will be delivered. This disruption caused me to have to delay an installation, when I asked for a small discount for the disruption they simply said no. Cancelled the order and placed it with another supplier who was even cheaper. Strongly recommend you do not use this supplier as they can not be relied on, will not communicate anything to you. I will not be using again.
Excellent service. Parts ordered 10.30am Monday arrived from Belgium 2pm Tuesday. Now that's service, rare today. Cannot praise highly enough.
They sent me faulty parts and ignored my messages. I returned the item and still haven’t received my refund. They don’t reply to emails and don’t keep their promises. Very poor service. Please return my money.
Order quickly dispatched and arrived in good condition. Will use again.
Very pleased with website pictures to ensure what I was ordering was correct parts. Very quickly delivery. Ordering again from them now
Ordered a Yellow Jacket Deluxe flaring tool and the online service was hassle free. Great priced product and delivered to my door within 48 hrs. Would definitely recommend this company for your purchases and will be using them in the future. 5 star service thanks.
I ordered 2pcs of the same thing but they delivered them separately in different day making me shocked when I received only one. Plus…I clicked for instruction but it wasn’t inside the box. I had to call them AGAIN, only to be told that I can access it online. So why do they give me the choice?
Customer service impeccable- couldn't have asked for a more helpful person, polite too. Thank you.
Very good service, fast delivery, quick response on customer service. Object delivered in accordance with the request. Excellent
Thanks very much !!! Product was delivered within 48 hours of ordering online after got let down buy others....You will be taking orders from me in the future.
Very fast delivery. I placed the order on Wednesday evening and Ingot my pump delivered on Friday morning! Thank you Climate Controls and Spares!
Super fast delivery, order placed online after lunch and parts received 1:0pm next day despite initial problem with my PayPal transaction
order not complete, no reaction on the email describing the problem. i will not buy anything here, ever again!
It is ok
Excellent price with quick delivery a totally faultless transaction well done climate controls and Spares UK Ltd
Super speedy delivery and just what I wanted. Thank you
great service, goods on time and as discribed
Fast delivery, well packaged. Just a suggestion, it would be appreciated also to provide the track number
They Don`t give refunds if you return items sent in error. I returned an item by recorded post and till no refund 3 months later.
Got the right part very quickly, friendly and helpful.
Excellent service, prompt delivery
Helpful, professional, knowledgeable, and the price was right. Definitely be going here again!
Very poor, wrong parts supplied, but charge for higher value goods. When I enquired as to why, I was informed that the manufacturer no longer supplied that part, but had supplied a new alternative. Spoke with manufacturer who said this was not true and original condensate pumps still in production. Also 10 condensate pumps supplied that are not what I had asked for. If I could give no stars I would
Fantastic service, fast delivery and great team. Highly recommended.
Area
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2009
- OFTEC
- MCS
- RECC
Also available in Lee Mill
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