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Renew East Ltd

4.9(35)Kenton

Heating work

About

Renew East Ltd is a heating engineer based in Kenton, covering Suffolk and Norfolk. They install, service and repair heat pumps and fit underfloor heating, and they work on domestic jobs. Customers say they are professional and knowledgeable, tidy and clean, and that communication is clear and service punctual and friendly.

Services

Reviews

4.9

Renew East Ltd is described across many reviews as professional, knowledgeable and easy to deal with for heat pump installation, servicing and repair work. Several reviewers mention clear communication and being kept informed, and many report tidy work with everything left clean. Reviewers also report punctual and polite staff, good after-sales help and systems set up to run efficiently. One reviewer found the handover tuition a bit quick but said backup videos and diagrams were sent.

AS
Andrew S.Oct 2026 · Google

Great service and survey. Kevin did a thorough assessment of our house and was extremely professional. The same day survey result really helped us to evaluate our heating needs. Great job thank you.

SM
Steve M.Sept 2026 · Google

Always a pleasure dealing with Renew East. This was our first service visit on the heat pump they installed last year. Our engineer Guy arrived on agreed time and after asking whether there were any issues proceeded with the service. Everything was left exactly as found and the service completed within 2 hours.

AM
Andrew M.Aug 2026 · Google

My enquiry was quickly and comprehensively handled with good clear communication. The work was effected on time, the workmen were clean and tidy. Handover was good in terms of learning about the installation. Tuition about usage was a bit quick but back up videos and diagrams have been sent so I can learn in my home time.

HH
Highgrove H.Aug 2026 · Google

Kevin and the team at Renew East have been excellent. Always helpful, proactive, and knowledgeable. We’ve enjoyed collaborating with them on a high end project and we look forwards to the next one!

JS
Jamie S.Aug 2026 · Google

I couldn't be happier with the service I received from Renew East. From the initial consultation right through to the completion of the installation, everything was handled professionally, efficiently, and with great attention to detail. Kevin and Luke, the directors, were fantastic throughout the entire process. They kept me informed at every stage, answered all of my questions, and made what could have been a complicated installation feel straightforward and stress-free. It was clear they take real pride in their work and genuinely care about delivering the best possible outcome for their customers. The installation team were punctual, courteous, tidy, and worked to a very high standard. They treated my home with respect, kept disruption to a minimum, and left everything clean and tidy once the job was complete. The whole experience exceeded my expectations, and I'm absolutely delighted with my new heat pump system. I wouldn't hesitate to recommend Kevin, Luke, and the entire team to anyone considering a heat pump installation. If you're looking for a company that combines expertise, professionalism, and outstanding customer service, look no further.

Area

Kenton, IP14

Opening times

  • Monday8:00 AM – 6:00 PM
  • Tuesday8:00 AM – 6:00 PM
  • Wednesday8:00 AM – 6:00 PM
  • Thursday8:00 AM – 6:00 PM
  • Friday8:00 AM – 6:00 PM
  • Saturday8:00 AM – 1:00 PM
  • SundayClosed

Additional information

  • Incorporated 2021
  • MCS NIC-600359
  • Domestic work
Visit website

Also available in Kenton

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