Heating Company (Cambridge) Ltd
- Availability
- Emergency call-outs
4.4(28)Kentford • OFTEC




Services
- Request quote
- Request quote
- Request quote
Power flush
- Request quote
Heat pump installation
- Request quote
Toilet repair and replacement
- Request quote
Burst pipe emergency
Reviews
4.4
Great experience. They were extremely nice to work with, polite, and kept the work area clean throughout and protected furnishings. Communication was clear from start to finish—I never felt left in the dark and they took the time to answer all my questions. Highly recommended!
DONT USE THIS SERVICE! Their layers! Here is why ---| Service man (Jordan) came in my house could not fix anything (as they dont have spare parts. Thats fine...BUT he just spend 20min ( front door camera video captured) sitting in his car infront of my house for extra ~1h. After I receive service bill which is insane double, because it was registered as his work 1hour. So, I had to prove with my cctv and dispute the bill! Also, their didn't told me about phone fee and what price assume can be. Moreover, I had service last year and it was all fine with my boiler, and their told me first service will be half charge or didnt charge for first half hour(depends of issue of boiler). DONT EVEN USE IT! SMALL FAMILY COMPANY MAKE MONEY FROM TREATING CUSTOMERS UNFAIR WAY!.
Have used the Heating Company on many occasions. Always turn up on time & do an excellent job. Good Value, very fair. Would definitely recommend.
Fantastic company. We've been using Heating Company for several years for boiler servicing and repairs at our home. We've also had radiators, a nest thermostat, a water filter and a new toilet installed by them. The workmanship and the communication is always top notch. I've received lots of great advice from Michael which has helped inform my decisions. I'm really pleased to have found such a solid company to work with and wouldn't hesitate to recommend them.
Excellent service throughout and did a great job repairing our boiler. Gave us a choice of options and explained the pros/cons. Would absolutely use again
Excellent service highly recommend them
Very pleased, gas boiler service was easy to book, engineer turned up on time and not expensive either.
We needed an emergency call-out after we returned from a two week holiday to find we had no heating. The company attended promptly and corrected the fault quickly. Definitely recommended for excellent (and courteous) service.
Really positive, straightforward experience with the Heating Company both for oil-fired boiler annual servicing and repair call-out. Friendly and efficient office combined with highly competent and personable engineer provide a high level of service.
Excellent tradesman, excellent service: arrived on time and fully respected my property.
Once more Heating Company have given us a first class service. Lovely staff, more importantly staff who know what they are doing. For 9 years they have attended to our emergencies as well as the annual check-ups and we would not go anywhere else. Thoroughly recommended.
Very good service. Would recommend them
Had a ne oil combi boiler boiler !installation today.2engineers all day! Very helpful and knew the job
The staff member i spoke to on the phone was friendly but they seemed expensive.
After a couple of visits from a technician who slung parts at the problem without actually troubleshooting (nor stinking around long enough to check that the issue was actually resolved and charging me for both) we resorted to going with a more experienced company. Friendly and professional staff though.
Would like to thank the team at The Heating Company especially Keely/Keleigh and Dean, kept us informed of what was happening and when things would happen. Dean arrived between the times suggested. Dean took out the old boiler and replaced it with a new one, he was very courteous like taking his shoes off where there wasn't dust sheets (which he used and provided). Dean had his PPE on the whole time inside the house. Can't praise you guys enough, thank you.
Had a problem with the invoice which was sorted out promptly. Engineer was thorough and pointed out that I needed a graphite seal on the heat exchanger which needs changed every 5 years and there was no record of it ever being done. The fault spark electrode cable connector was hard to reconnect and was advised that this will need replacing when the seal is done again. All in all a very professional and customer oriented service.
Very helpful and willing to give advice, the job was carried out quickly and efficiently...i was very impressed!
Great service, no problems, very happy
Really great to deal with. When my boiler broke down I contacted The Heating Company and they were very helpful. The engineer attended later that morning and diagnosed the problem. They were able to get the part that day and replaced it later that afternoon .The engineer was amazing. Would use them again and recommend to anyone that needs a plumber or heating engineer.
I called Heating Company as my boiler showed a fault and had no hot water or heating. The office staff where really helpful and advised an engineer would be out to me the following day. The engineer called me when he was on his way which I think is great service! The engineer was very knowledgeable and talked me through what he had done without using too much "tech talk". Overall great service from start to finish!
Really helpful office staff, Job done efficiently. will definitely be using Heating company in the future!
Over the weekend my boiler was deemed unsafe, we got a call from the heating company who called monday and arranged to send a surveyor on Tuesday (today. I called them this morning to explain that we needed to cancel due to having the repair/replacement boiler work being started today by another company. j have an 8 month old and couldn't wait around. I wasn't expecting when I called the heating company to explain to be hung up and and be given a frosty response when explaining this !!! I'm sorry I couldn't wait to use your company bit if that's your customer service I'm glad I'm not spending my money with you.
Area
Areas covered
Suffolk, Norfolk
Opening times
- Monday8:30 AM – 4:30 PM
- Tuesday8:30 AM – 4:30 PM
- Wednesday8:30 AM – 4:30 PM
- Thursday8:30 AM – 4:30 PM
- Friday8:30 AM – 4:30 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2002
- OFTEC
- Emergency call-outs
- Free quotes
- Commercial work
- Landlord work
- Work guaranteed
Other heating engineers nearby
Also available in Kentford
Is this your business?
Claiming it is free: edit your details, add photos, and take bookings direct. We’ll add the verified badge once we’ve confirmed it’s you.