Border Eco Systems Ltd
4.4(29)Jedburgh • MCS • RECC • OFTEC




About
Border Eco Systems Ltd is a heating engineer in Jedburgh, trading since 2009 and covering the Scottish Borders and Northumberland. They take on commercial work and landlord work as well as looking after homes. Customers say they are friendly and helpful, quick to respond, and that the team is knowledgeable and gives a professional service.
Reviews
4.4
Border Eco Systems Ltd is described by reviewers as friendly, helpful and professional, with several praising the team's knowledge and quick response when problems arise. Reviewers report installations of biomass boilers, heating systems and stoves, with one calling the workmanship first class and the piping a work of art, and another saying a stove was neatly installed and working well. One customer has used the firm to maintain a biomass boiler for seven years and another remains happy with a boiler fitted in 2012. One reviewer was unhappy at being charged extra when an apprentice attended a call-out, and another was told the firm was too busy to quote for a job. A pellet customer reported ongoing dust problems and said the owner had not visited after six months, while another said leaks were not fixed and the firm lost interest after numerous visits.
Border Eco Systems have kindly taken over the servicing of our boiler from our previous agent who has now retired. Paulo and his team are sensible, friendly and knowledgeable. Thank you very much for your help.
Friendly and efficient service
We commissioned Neil, Leander amd the team to supply and install a 30kw biomass boiler, associated heating system (underfloor and trad. radiators) and two log burners for our 1840s sandstone home. A very professional and skilled team of heating engineers, electricians and builders have provided us with a first class installation. Workmanship of a very high standard and pleasant, polite individuals. Highly recommend this company.
I would highly recommend this company, well stocked with all you need for stoves etc, all reasonably priced, no hidden charges, team very helpful, and knowledgeable, no problem too big.
A fantastic company who are thorough and concientious. We would highly recommend
Excellent job done in house would use again
Excellent service from a local company. Timely, polite and professional.
When l phoned to ask for a visit, l was asked if it was OK for an apprentice to accompany the engineer. I said yes. Little did l appreciate that he was an extra cost, expensive to spray WD40 on a switch that was stuck! Just a warning⚠️
When the unexpected happens, outside of the normal service intervals, Border Eco Systems are consistently quick to respond and can be fully relied upon to do their utmost to remedy the problem. As a customer, it is reassuring to have the peace of mind that such excellent service generates.
A friendly, busy business that always tries to accommodate our urgent requests for help. Paolo and his team are very efficient and do a good job, leaving everything clean and tidy when they have finished.
Excellent professional service as usual. I highly recommend Border Eco Systems without hesitation
Fitted our biomass boiler in 2012. Very happy with the boiler, the continued service and them as a supplier of pellets.
Prompt and very efficient service.
Had a great experience working with Neil and his team. Very friendly, professional, punctual, and knowledgeable. Provided a competitive quote for our new hot water/underfloor heating system and wood burner. Highly recommend for any heating needs!
I have used Border Eco systems to maintain my biomass boiler for 7 years. They have always been quick to respond, helpful and professional. I am happy to recommend them.
These guys transformed our fireplace - opening it up, fitting new flue and stove, plus all the masonry work and provided the plasterers. We dealt with Neil and Nathan, both of whom were great - really professional, knowledgeable and helpful. Great job, very happy and would recommend +++++
Staff very helpful and excellent service..
we wanted a price to do a big ish job in our house, probably the cost would be around a couple of thousand pounds, they said they where too busy and could not do the job this year, it's only February now, a days work tops , cant comment on there standard of work but it must be of a high standard if they are fully booked for the rest of the year.
Border Eco Systems installed a new heating system into our self build. Th system included; an air source heat pump, solar thermal along with a new heat store and a multi fuel stove. I cannot thank Neil and his entire team enough as the installation was trouble free from start to finish and the copper piping is a work of art, so much so we've left it exposed within our utility! One year on and the system is faultless and running well with no complaints. I would thoroughly recommend Border Eco Systems.
Can't thank these guys enough, they came to the rescue with knowledge, expertise, friendliness and a fair price to mend my wood pellet boiler when others kept failing. So impressed I got them to install a wood burning stove. So happy and chuffed with it. Neatly installed and it is working a treat. Will continue to get them to look after my boiler and stove along with my in-laws wood pellet boiler.
I can honestly say that border eco system was a pleasure to work when re designing and fitting my bathroom, from start to finish their expertise and knowledge was great, will definitely be using them again in fact I now use them for my annual gas service for my heating! Great work guy's
I am very pleased with Border Eco Systems. They are very helpful and professional in their outlook. The renewables market is awash with new enterprises that swiftly go to the wall. Not so with Border Eco Systems who I am happy to endorse. A very gruntled customer!
We looked into the feasibility of installing a bio mass pellet system into our victorian house in the Borders. On our investigation into experience and numbers of systems of this type installed via Energy Trust info we didn't go with Border Eco systems. Unfortunately we asked them to supply our pellets and to date after 6 months the owner has not been to see the problem and has passed it on to a third party supplier. The supplier has visited site and said the excessive dust in the pellets is normal end of story. We advise caution if you are thinking of biomass systems and no solution with this company if you have a problem. We will not be using this company again and will not use third party pellet supplier Pentland directly or indirectly due to poor quality of product. After a considerable investment and to put inferior fuel pellets into the unit which will cause problems and expense at a later date I am disgusted at the response and lack of something called customer service. Very disgruntled customer
They were initially helpful and did extensive heating work at our house. Unfortunately, there were numerous problems such as leaks which they just did not have the expertise to fix and eventually (after numerous visits) they lost interest. I would not recommend them to anyone I liked. Shame as the owner does seem a nice guy, but just out of his depth.
Area
Areas covered
Scottish Borders, Northumberland
Opening times
- Monday9:30 AM – 5:00 PM
- Tuesday9:30 AM – 5:00 PM
- Wednesday9:30 AM – 5:00 PM
- Thursday9:30 AM – 5:00 PM
- Friday9:30 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2009
- MCS NAP-13954
- RECC
- OFTEC
- Commercial work
- Landlord work
Also available in Jedburgh
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