Fires and Stove Studio Ltd

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This company are good at installing fires and we were really pleased with the whole process from survey to fitting. I have knocked one star off because we ran into some problems when arranging an annual service.

Michael Berry We recently had Ilkley Stoves install a Gazco fire.All the staff were extremely professional from quoting to installing our fire.The fitters were amazingly efficient from removing our old log burner to installing our new inset convector fire.The workmanship was of very high standard and we would definitely recommend them .

Chris and Mike provided me with a great stove recommendation along with details of how it would look in a false chimney breast that his installers could create. Dan and Simon worked hard to build and install everything. They were polite and so helpful explaining fully every step. They were very clean and tidy and left my home how they found it. I cannot recommend them highly enough.

We got a lovely basket for logs for just £45.

Replaced an old stove, including lining chimney, and was so happy with it, that I asked them to refurbish a second one. They did a good job, including, unexpectedly, exposing a stone wall behind it. Looks great, works great, but... As part of the work, they decided the door handle had the wrong orientation. The brass handle had been working fine for almost 20 years. They removed it, changed the orientation, and the next day it promptly fell off. No big deal, right? I called and was told someone would sort it next time they were in the area. A few weeks later, I called again, and a month after that... Winter turned into spring and I figured they'd surely have time to sort it, so I called again. After apologies, they said they'd take care of it. Not long after, someone else called me back, to sort a time to fix it, I hoped. After explaining the problem, I was told they could try to get a new handle because the problem was caused by "normal wear and tear." Taken aback, I explained that I disagreed and would not buy a new handle to replace the one that had been fine for years until they decided to reorient it. It's taken longer than expected, but they have decided the best course of action is to replace the brass handle, but at no charge. Hopefully new one will be a brass piece as nice as old. Scheduled for next week.

A new Hobbit Stove - and some tricky installation challenges - as the curve of my narrowboat roof meant unusual angles in the flue. The team from Ilkley were helpful, friendly and highly skilled. Absolutely delighted with the result!

Was pleasantly surprised to discover a hidden tunnel leading to the house next door . Despite various do not enter signs , I was in a mischievous mood and hence entered ‘dix’s dungeon’ where I was greeted by a lone Cleb (A polite and rather bald young man).He then toured me through the tunnels and even showed me a route he was working on towards my house . Thankfully I managed to resurface in order to purchase the latest addition to my stove collection .

Mike and Andy installed a new chimney flue liner two weeks ago as we were having problems with our stove!….. brilliant job!…. These guys know what they are doing. They were an efficient team and we can only recommend everyone at The Stove and Fireplace Studio.

Had a great experience with The Stove and Fireplace Studio for a fireplace installation. Their team was professional, knowledgeable, and efficient. The initial consultation with Chris was excellent and the installation was seamless with great attention to detail. The fireplace works perfectly. The team also provided helpful after-installation support. Highly recommend them for their exceptional service.

Clearview Stove installed a week after ordering. From showroom through to survey and installation, the Stove Studio's entire team were professional, knowledgeable, respectful and friendly. Highly recommend this place.

Very professional, good communication and excellent customer service by shop and the fitters. Cleaned up everything when finished and explained things thoroughly. Couldn't fault.

We had a gas burner in our kitchen which needed a service, and it turned out that the chimney had been blocked with rubble! We updated to a wood burner and the fitters in particular was so helpful. We chose a Hampton, it now looks beautiful and modern and we've just enjoyed a lovely fire last night.

Love our new Contura stove and really pleased with the installation. Andy and Tom were very efficient and knowledgeable . Working flat out to ensure the work was completed in and around our other workmen. As well as ensuring the stove and flue were fitted to regulation, they also took time to explain the lighting and maintenance. They were considerate with regards to parking and thoughtful to ensure our dog was kept safe.

Fantastic service. Very quick to get me in and talked me through how to use my new wood burner. Looks brilliant. Thank you to Chris, Andy and Tom.

Extremely satisfied with the service that we recently received from The Stove & Fireplace Studio in Ilkley. We wanted a statement fireplace for our apartment in Ilkley, and Chris was only too willing to take us through the various options. Chris has great product knowledge and insights, and was able to suggest product which aligned with our requirements. He also had considerable patience as it took us a lengthy period of time to reach a decision, and we never felt under any pressure at any moment. Chris visited our property twice before we committed to buy, and made a great suggestion regarding how we could best accommodate our preferred fireplace within the constraints of our property - this needed a bit of lateral thinking! We did check out the competition before making a decision, and none gave us the confidence that Chris did nor were they as customer focused. Having evaluated other suppliers in neighbouring areas, we can also confirm that The Stove & Fireplace Studio are competitive when it comes to pricing plus they accepted our favourite method of payment which isn't always the case and was a nice added bonus! Our installation was not straightforward but Tom and Andy made it appear that way. They arrived on schedule and completed the task in a timely manner including providing training regarding how to operate our new electric fireplace. The installation team were efficient, personable, and clean / tidy. They brought their own sheets which stretched from the entrance door right through the hall and to the lounge where we wanted the fireplace fitting. There was no trace of mess after they had left, and Chris visited whilst the installation was taking place in order to ensure everything was going to plan. We have visited Chris at the showroom post installation, and we get the sense that we will receive great after sale care in the unlikely event that any is needed in the future. We can highly recommend The Stove & Fireplace Studio in Ilkley.

Fantastic and friendly service. A special thanks to Andy and Tom for fitting and being so dog friendly.

A very large selection of stoves to view, much better than a catalogue. Painted stove to required colour and scheduled fitting within three weeks. Fitting team (Tom and Andy, gold stars) were competent, professional and knowledgable, very clear on importance of safety - also very friendly and helpful. Stove working fine.

Great service,good workmanship but most of all very clean and tidy,would highly recommend

We got a Dovre 500 from here 20 odd years ago. Did stalwart service, refurbished a couple of times, finally needed replacing. Went and visited, great staff, knowledgable etc. Found a Stovax Stockton 5 Wide which was almost identical size and form. Thrashed a deal out and arranged an install date. The lads arrived to remove the old one, just as they started I got a call from the boss fella to say the transport company had let them down and the new stove would be delayed a day. At least the communications were honest, prompt and factual. Re arranged, lads back - more tea - new stove in within a couple of hours. Very neat, tidy, cleaned up, removed waste and went through the differences. Lit later on, perfect. Find out local retailers, deal with family businesses and you will consistently get better sales and service.

Just had our chimney liner installed by this company. Brilliant service from ordering to instalation. Dan and Tom who did the work were professional and efficient. They made sure all our furniture was covered and left the room clean and tidy. Most importantly they explained how to get the best out of the fire.Will definately use them again. A very satisfied customer!

Fabulous experience from start to finish. Survey, pricing and installation were all first class. Special mention goes to Tom the fitter, one word - brilliant

We recently had this company in to do some work for us. We wanted them to open up a fireplace for us and move our existing log burner back into the original fireplace. The team arrived on time and did an amazing job. They found the original opening and restored it then they realised it was wider than they expected so they had to send for a new decorative beam, which is fantastic. They then relined the chimney and re plastered the wall we are so pleased with the result it was an excellent job and very efficient, in less than a day we had a new fireplace and a much bigger room. They even spent time reconditioning and repainting the stove so it looked like it was new Excellent and efficient service would not hesitate to recommend this company

The Stove & Fireplace Studio at Ilkley recently installed a stunning electric fire at our new build home in Otley as part of a media wall. A friend recommended them and i’m delighted she did as they were fantastic. I was dubious about electric fires but the British Fires New Forest is stunning - realistic and adds a lovely focus to the room. Chris and his team were brilliant throughout - competitively priced, great communication, polite and, ultimately, they did a fabulous job.

Very helpful when we were deciding what to have, no delay in getting a quote and the fitting was excellent. The fitters were helpful and friendly. Would definitely recommend them.

Philip, Andy and the team have gone above and beyond to offer advice and help with our new stove providing excellent professional, efficient service with minimal disruption during installation, leaving the room clean and tidy. We can highly recommend The Stove and fireplace Studio, Ilkley. We are very pleased with our Futura 5 stove, Thank you.

Above and beyond - from point of sale to installation they were exceptional, professional and Courteous. The installation team were A1 and were very happy to pass on all the old treasures behind the old fireplace :o). Highly recommended. Thanks guys

Excellent service fitters were very efficient and dealt with the repair to the stove quickly , we wish we had bought the stove from this company in the first place

The guys at The Stove and Fireplace Studio fitted a log burner on Friday and I cannot fault them!! Amazing service from everyone we spoke too, they fit us in quickly and got the job done in a day. Highly recommend to anyone!

Great job from The Stove & Fareplace Studio! I am so happy with the new fireplace! The job was done quick, adaptive to our circumstances - we also had a roof works at the same time. I can definitely recommend the team!

5* workmanship! The two guys who came did a mega job in good time too! Would defiantly recommend this company and will use again if i need to. Top job!

Had my log burner fitted today. Very pleasant and lovely guys. Did a brilliant job, tidy, clean workers. Not long had I had it fitted when I received a courtesy call from Chris checking I was happy with everything, very professional. Totally happy, it’s burning a treat. Would highly recommend this company Thank you.

Andy and Tom did a fantastic job today fitting our log burner. Very good service, prepped the area well with sheets and floor coverings then cleaned up afterwards. l and would highly recommend the Stove and Fireplace Studio Ilkley. Mr & Mrs Callaghan, Apperley Bridge

The Stove and Fireplace studio in Ilkley are simply amazing. I am not sure what more I can say. From coming out to survey our home in Sheffield and quote for the install of a multi-fuel stove to installing a great looking 5kW stove; everything was done with the upmost professionalism. The workmanship is just brilliant, the guys (Andy and Tom) who came to do the install worked like troopers, in fact, they worked so hard, they had completely done in 5 hours. Before leaving they gave a quick demonstration of how the stove worked and which vent settings should be used for wood vs smokeless solid fuel. They even brought a selection of lintels for us to chose from. Great value for money, great workmanship, incredibly professional and they even called a week later to check everything was ok. The invoice was clear and there were no hidden extras. I could not recommend them highly enough.

Fantastic service. Recommend using for your new fire.

Love our newly installed contura stove by Andy & Johnnie. Highly recommend this firm.

Can't recommend these guys enough. From Mike coming out to quote to Andy and Johnny fitting the stove, all the process was super. Over the moon with the stove, looks fantastic. The fitter we're great, very clean and tidy, even took our old flue out for us. The quote was very reasonable compared to some we had. We've already recommended them to friends and family. Thanks guys. Really appreciate it

Love love love my new multifuel stove. Chris was excellent helping me bring my vision to life. Tom, Troy and Co did the fitting, and would highly recommend as they were great to work with and did an excellent job, with good eye for detail. They were very patient when I had a mantel wobble (couldn't decide what to do 🤣). Found a lovely carpenter to fit the skirting, and he also did a wonderful job. So pleased, thanks guys.

Extremely happy with our fireplace! Was a very smooth sales process with Chris and an extremely efficient and friendly installation from Tom, Troy, Mike and Andy, with a fast turnaround. Already waiting for the weather to cool down enough to use it! Would recommend and have already recommended to our neighbours.

Excellent Fire. Lovely showroom with plenty of options. Fitting team were professional and polite. Small issue with the glass which was switched asap with no fuss which confirmed the good service from start to finish.