Finesse Plumbing and Heating Engineers Ltd

Serviced my boiler with efficiency and out within 2 hours recently when we had a problem they sorted. Nice people too.

Great service highly recommend, reliable and efficient.

Had a boiler and unvented hot water cylinder serviced. Tom was punctual, polite and very professional. Certainly recommend the Company.

Called and someone came the same day, fixed with no problem, work to a very good standard, nice and friendly, would recommend to friends and will be using again in the future

We wouldn't use anyone else for taking care of our heating and boiler. Finesse are incredibly nice people to deal with, from the office to the engineers. The service is second to none, we have just had our annual inspection and, as always, we're very satisfied with the care and expertise. Tom, our engineer, turned up on time as promised. As always, he was cheerful (even at 8am), very thorough, clean, and respectful to our property. Thank you, we will definitely use Finesse again, and would have no hesitation in recommending.

After having problems with our boiler making really loud awful noises for several months and after visits from another company who couldn't resolve the problem, it was such a relief to get Tom who spent 4 hours getting to the bottom of the issue. He replaced the necessary parts and made a very tidy job. The boiler has run perfectly ever since. All my future plumbing and heating jobs will go to Finesse. Great, responsive team who know their stuff - thank you.

Overall a excellent service. Reliable professional and knowledgeable tradesmen. Definitely recommend.

I had a new oil boiler installed, I paid a lot less than I been quoted by 3 other companies, but choosing Finesse was not only based on price as Rob was very knowledgeable and gave me lots of information and advice. The installation was very professional and friendly. I would definitely recommend.

We have used Finesse for years and have never had a bad experience. We have used them for many jobs such as annual boiler service, plumbing problems and new bathroom fixtures. They turn up on time and have a friendly and professional team. My husband and I would highly recommend.

E-mailed Finesse on sunday, got a phone call back at 0830 on Monday morning and engineer came the following day, and this for a non-urgent repair! Diagnosed the issue really quickly, sourced a spare part soon after and fitted it there and then. No mess, no bluff, no fuss, just really good service and reasonably priced. Highly recommended and we'll be coming back!

I recently contacted Finesse then having been recommended to me on our village WhatsApp site. I’m delighted to say how excellent their service was from end to end. I thought my dripping tap in the kitchen and the constant trickle in the cistern of the bathroom toilet would be too small a job for them, but was told instantly that such was not the case and that they would certainly be willing to undertake such work. They told me which engineer would do the work and when he would arrive to do the work. He arrived promptly and due to the tap I’d ordered not having arrived, arranged to come back later to do the job. It arrived the next day and they duly arrived and completed the jobs efficiently having also sourced an obscure part for me for the bathroom cistern. Mark and Lee, the two engineers who did the work between them were both excellent. Finesse undertake work across the entire spectrum, from dropping taps to whole heating systems. Altogether a great company to deal with. I recommend them without hesitation.

Don’t bother with these guys as they don’t even return your calls , use a bigger company with better customer service ethos

A superb service. Highly recommend.

Fitted air con system to our property without any problems or issues. Would recommend.

I phoned at lunchtime and they were here late afternoon. Professional service and very efficient. I’m used to trades sucking their teeth and coming up with obstacles - this was the exact opposite of this. The price was very fair and excellent value for money for the good service. This was the first time I’d used this firm but they’re going in my phone for any work I need doing in the future.

Finesse were recommended to us by our Neighbours , we needed our oil combi boiler repairing & servicing . In our experience Finesse have been fantastic & went above & beyond to get the boiler working . We will continue to book them for all our plumbing requirements in the future . Would recommend them 100% .

Staff are very good, professional, helpful, competent and nice and the service is really good. They came and fixed my broken central heating so all is well. Would recommend. My only niggle is the communications it seemed like I had to chase and chase them to get appointments and it ended up taking a long time to sort out. Maybe I caught them at a bad time when the phone line and email were being reinstalled. However apart from that problem 5 star!

Highly recommended. Fitted a new boiler for us with very little notice. Friendly, professional and very tidy! Thank you.

From the conducting of a survey and quote by Murray to the installation and fittings by Jack & Sam we were filled with confidence and positivity. It was not a case of “boiler out/boiler in” The work required 20 metres of new external gas piping etc. Jack & Sam set to work from 0830 and concluded at 2000 hrs 11.5 hours of pure hard work. These lads are not just plumbers they are carpenters; builders, cleaners etc so many extra skills needed to complete the job list. Additionally everything done and triple checked to ensure functionality was 100%. The next morning they returned at 0830 again this time with Adam. Finalising and commissioning the work. Without doubt this company has very professional Plumbing Engineers. Nothing is a problem to these lads. Their work rate is immense with outstanding work ethic. Thank you very much Jack & Sam. I Would also like to add that Murray (co director) ensures that pensioners / Veterans are well looked after in his costings. I fully recommend Finesse to anyone requiring Plumbing Engineering work at any level.

The service was carried out very efficiently by Adam. He is very helpful and a smashing bloke to deal with. You wont find a better plumber anywhere. In addition Tony in the office is just as efficient, knowledgeable and helpful, this is the best plumbing company we have ever dealt with.

Excellent service — highly recommend. Finesse came out as soon as they could to fix our broken boiler. Will definitely use again. Thank you!

Really pleased with repair to oil boiler. Other firms failed on no less than 4 occasions AND charged more! Will be using Finesse in future and highly recommend!

Absolutely great service from initial survey through to installation of our new oil boiler. Great communication from office. Martin & Billy superb during instal, clean, tidy, professional and went out of their way to help and cause minimum disruption. Would have no hesitation in recommending this company.

This is the first time I have used this company and I can't speak highly enough of the service we received .A company that actually turns up and knows their stuff . Serviced my oil boiler and identified it needed a new part, promptly ordered and fitted the replacement . All the team from this company are really kind and friendly from the engineers and their assistant's to Tony in the office . I would highly recommend this company to anyone looking to have any work or repairs etc doing.

Excellent service I will use them again, excellent job well done 👍

Amazing service,I phoned at 8.30 to ask if they could help with a boiler breakdown. As promised they rang me back to say an engineer would be with me late afternoon. At 12 noon i had a phonecall to say the engineer would be with us after his next call. Engineer arrived and boiler was up and running within half an hour. I would highly recommend and plan to use finesse for our boiler servicing.

the plumber turnd up earlier then was expected even though the m25 was bad he fitted my new boiler brilliantly and tided up all the mess not that there was much I would recommend them to anyone

👍Made the appointment, came promptly. Great guy called Adam who helped us resolve our issues and are having them completed by this company.

Adam replaced an old horizontal radiator with a new vertical one. No water was spilt and the amendments to the pipework were done with care and patience. It was awkward due to also fitting new wainscoting however the radiator looks and works great and is exactly where we wanted it (to mm accuracy 🙂). Adam and Callum were polite, considerate and are a credit to the company. We have no hesitation in recommending them and Finesse.

Great, friendly and efficient company. Would definitely recommend and use again!

Finesse fitted an unvented cylinder to our property. From their initial inspection and recommendations, we were very impressed. The quote arrived quickly and clearly set out the works to be undertaken. Our appointment was booked in quickly too and the engineers turned up on time on the day. The engineers were friendly, efficient and trustworthy. They answered all of my questions about the work they were carrying out and went over and above by replacing some flooring which they found was in bad repair when they removed the old cylinder. The job spanned over two days, but the working space was left clean and tidy overnight and everything was spotless at the end of the job too. We now have much better water pressure! I would highly recommend Finesse and will definitely use them again should the need arise.

I have used Finesse since moving to the area. Adam has attended my property on several occasions for various levels of work. On each occasion the work has been outstanding. Adam’s commitment, dedication and enthusiasm is faultless. Even in extreme weather conditions Adam plodded on. I would highly recommend Finesse. Great value for money. Really pleased with the work. Very thorough and offer the best, professional advice and opinion. Well done to all of the team! Thank you Sherry

Finesse recently installed a new combi boiler in our bungalow. This replaced an old boiler, removing water tanks and replacing pipe work in the the loft. They also replaced a power shower with a new bar shower. The work took 2 days and the lads who did all the work were brilliant, we are delighted with all the work done for the price and it has given us great peace of mind for the future. We would highly recommend them. Thanks Finesse. Derek and Anne.

Wouldn't use anyone else. Highly recommend

Few major problems. Not sure who's fault. Lads very very good Quality of work outstanding. Overall vrry good. Thank you Finesse.

Brilliant service

Very efficient

Great job from start to finish. Replaced my internal oil boiler with an external system. All done in two days with minimal mess and the end result looks brilliant. Highly recommended.

Reliable professional team, cant fault them

Never bother to get back to me!