Allison Heating and Plumbing Limited
4.4(14)Holt • OFTEC
Services
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Radiator installation and replacement
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Unvented cylinder servicing
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Heated towel rail installation
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Solar thermal installation
Reviews
4.4
Allison Heating and Plumbing Limited fitted a new HRM Wallstar boiler for one customer, who was impressed with the professionalism, attention to detail and friendly manner, and would recommend the firm. A first boiler service went well for another customer, who found the engineer Lewis pleasant, efficient and tidy. Other customers describe the firm as reliable and knowledgeable, with one saying they had used it for years and another noting a boiler installed over 30 years ago that the firm has looked after since. One customer reports a broken central heating pump fixed in two days, and another describes a new Worcester Bosch boiler fitted by Lewis as an excellent job. One reviewer says they could not get through on the phone and felt the firm was not interested when offered work, and another complains of a high charge for a cheap shower part, damage to a bathroom, a further charge to put it right and no warranty.
Allison Heating & Plumbing recently installed a new HRM Wallstar boiler for us. We were extremely impressed with their professionalism, meticulous attention to detail, the way they ensured that, by the end, everything looked good and was working perfectly and their friendly and helpful attitude. We have no hesitation in recommending them to anyone wanting a trustworthy and efficient service.
We have just had our first boiler service. The engineer (Lewis) was so pleasant and very efficient and tidy. He was a joy to have in our home. Sharon has already booked our next year visit and again, so pleasant to deal with. We can't recommend Allison's service highly enough!
Allisons installed my boiler 30+ years ago and have been looking after it ever since - which speaks for itself as a positive review. I have always found them very reliable and knowledgeable
I have used Allison Heating for years, very good and knowledgeable local service.
Broken CH pump, fixed in 2 days - excellent service
I had a new Worcester Bosch boiler fitted by Allisons in August 2022.I found them very professional.Their quote was surprisingly cheaper, even with VAT ,than another quote from a local heating engineer.They were able fit the boiler in one month ,when I had been quoted a three month delay in obtaining boilers.Lewis did an excellent job and I plan to have them fit a new bathroom.
Very efficient, changed a valve over the washing machine inlet and also fitted a new main stop tap which is a lot easier to use. In and out in 30 minutes, job done, very reasonable price, well impressed!
We are very pleased with the service that we've received from Allison. Last year they installed a new boiler and just before Christmas they installed a new bathroom. They were punctual, polite, worked very hard and tidied up afterwards. I love my new bathroom and I highly recommend them.
Why has the company become so bad? They are difficult to get hold of; the phone only seems to be answered on rare occasions; and even when I am offering them work, they don't seem interested. What has happened?
I do not recognise the earlier reviews. Allisons have now done three jobs for me - refitting my downstairs toilet, replacing my shower and working in my main bathroom. I found their management to be excellent, their craftsmen skilled and efficient and the equipment supplied to be of very good quality. This is a firm I would unconditionally recommend for this kind of work.
Bad company, they charge a lot of the money and they use the cheap appliances for more than double the price ! They fixed the shower ball joint the cheap quality for £ 300 !!!! They provided to with cheap quality shower kit with the joint ball that is damaging my bathroom because the head does not fix properly and gets directed to an angel that makes the water get out and damage the flower and the carpet !! when I contacted them just two weeks after the work to change this kind of shower joint they picked for me , I became in shock that they want to charge me again as new work !!! Bad company they also do not provide warranty or any security to make sure the appliances works safely and efficiently !!!!
Area
Areas covered
Norfolk
Additional information
- Incorporated 1999
- OFTEC
- Domestic work
- Landlord work
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