Andrew Pointer Plumbing and Heating

Andrew did a great job in replacing my external boiler. He was very efficient and pleasant. Did a very neat and tidy job with respect for the property. I look forward to using him in the future for any plumbing jobs.

Andy was very pleasant, did a great job and left the room spotless.

Andrew has serviced our central heating boiler for the last few years. Always reliable and does a grand job

Very good experience. Would recommend.

Excellent service from experienced plumbing and heating engineer would thoroughly recommend, very approachable and knowledgeable.

Absolutely fantastic service, Andrew not only turned up when he said he would, he also completed the boiler installation in the qouted time and cleaned up well after. His workmanship and banter made our family feel comfortable having him around. I would highly recommend using his services and will be using them in the future.

Friendly, helpful and tidy. Thank you very much.

Great service. Very professional, efficient and personable. Very pleased with the work carried out. Highly recommended.

Employed Andy to fix a problem with an external oil boiler, no heating or hot water. I contacted him through Grants website, and even though he was on a course he replied within 24 hours and we had agreed a time for him to come out to me - the morning after he got back from his course. He arrived around an hour earlier than booked (after checking with me to make sure that was ok - which it was). He listened to all the information I had to give him about the problem. Then proceeded to get to work straight away. He found and fixed the issue within an hour. Then explained what the probem was and what the fix was - turned out to be the switches. Cost was £90 which I thought was very fair. In short friendly, thoroughly reliable and professional with fair pricing. Invoice arrived the same day - which I like as I like to pay bills as soon as possible.100% would use again. Excellent job all round. Very satisfied.

Excellent service as always!

Great service, rooted out previous issues and solved them, boiler now working 100%. Above excellent ✨✨✨✨✨

Re Andrew Pointer, excellent service & repair carried out promptly.

Andrew recently replaced my faulty combi oil boiler with a brand new Grant vortex model. Once he had acquired a replacement the works were completed as soon as possible to a high standard and at a very competitive price. I cannot recommend Andrew highly enough.

I was very pleased with my experience, Andrew installed a new boiler for me and power flushed the system. He was always very helpful and thorough, making sure everything was working as efficiently as possible before signing off the job. I would certainly use his services again in the future.

Very happy with Andrew’s service. Quick and efficient and we shall be using him from now on

Andrew has recently done work for us and I was very impressed with the quality and care given to the job. He is extremely professional, very reliable and very experienced. I highly recommend him.

Hi all, Many thanks Andrew for doing a great professional job on my boiler, great guy to explain what needed doing, would recommend Andrew to anyone. Once again many thanks 😊

Total star. Thank you.

I highly recommend Andrew for boiler servicing. Very efficient & will call him again for future servicing of the boiler.

Andrew came out to help us when our original boiler engineer was unable to help, he diagnosed the issues ordered the parts and then returned and fixed the issue. I would strongly recommend him.

Andrew is very professional, efficient and courteous. Very pleased with the Boiler service.

Friendly approach, thorough work, neat and tidy. Good communication and booking procedure. Would recommend.

Andrew had to replace our old Grant external condensing boiler with a new Grant Vortex external boiler. The old boiler was approximately 20 years old, and we’d noticed that some of the radiators weren’t getting warm; some staying distinctly cold. After installing the new boiler and carrying out a power flush (which pushed a lot of accumulated rubbish out of the system), plus careful bleeding of the radiators, we now have all radiators fully working. Andrew also replaced a couple of taps as well - one in the bathroom sink and one in the kitchen. The kitchen tap was especially challenging, using connections that had been soldered in place and the tap itself built in place before the worktop had been fitted. All the work was carried out to a high professional degree, and I will have no hesitation in using Andrew again for any boiler or plumbing work. Even Smartie and Ted (the dogs) appreciate the new found warmth.

Great service and good value.

Andrew was top notch. Fixed a very awkward to get to water leak. We would use his services again without question. Thanks Andrew

I had a tenant whose combi boiler went wrong over the New Year period so they had no hot water or heating. Unfortunately the boiler could not be repaired. Andrew fitted a new one within a couple of days. Excellent service as always. Highly recommended, I wouldn't use anyone else .

Kept informed of appointment times by email and/or text. Also kept informed of any issues with the boiler and its services.

Andy offered a great service - friendly, highly-skilled, clean & tidy and all at a very fair price. Can’t recommend him highly enough - wish all trades were like him!

Came back from holiday to no heating or hot water, contacted Andrew who came out to have a look. Very pleased with the service.

I first met Andrew Pointer in 2016 I think. He put a new boiler system into our home. He is very experienced, very helpful and a joy to have around. I have never had a problem with the system he put in and he continues to service it annually. I would recommend him highly.

Andrew replaced our temperamental combi-boiler with a heat-only boiler together with a hot water cylinder. We now have a plentiful supply of hot water and lovely hot radiators. Cannot fault Andrew’s standard of work – he kept us informed of what was going on and he left no mess. Extremely pleased with the end result and would highly recommend him.

Great, friendly service!

From making an enquiry to booking an appointment the correspondence was brilliant. Service was quick efficient and he was very knowledgeable with our underfloor heating which we hadn't been able to fix for over a year with our previous plumber. Highly recommend for oil boiler service.

Perfect professional. Knows everything, has all the kit, and just gets on with it. Glad we found him. John, in Harleston

great service, prompt , worked on boiler, pipes and water softener If you need some heating or other plumbing works you wont make a better choice

Andrew serviced my boiler and hot water tanks and replaced a couple of worn parts. I would recommend him as he was thorough, quick and efficient. He's pleasant and easy to do business with. I will definitely use him next year when servicing time comes around again.

Efficient and reasonably priced boiler service, followed by replacing seized pump and accurately diagnosing (and remedying) the problem which had caused it to clog up. Knows what he's doing and gets on and does it, which is what you want.

Andrew is very efficient and has serviced my boiler for the last couple of years and successfully put right a long standing problem. He is always very pleasant and nice to deal with

I was completely satisfied with the plumbing work Andrew did for me and look forward to using his services again. He was efficient, pleasant and reasonably priced.

Has serviced our Aga for many years Excellent service , prompt and reliable. Clean and tidy . If any issues then sorted rapidly 5 star service - happy to recommend

Great oil boiler engineer. Really professional service from start to finish. Highly recommend.

Very compitant friendly honest and efficient. Very happy with Andrew’s boiler work and he explained everything he did. Excellent.

Highly recommend Andy Pointer for all your plumbing & heating services. He has been looking after our ancient Aga for years & although she’s old & grumpy Andy manages to spring her back to life. Andy also services our boiler yearly, always a 5 star service.

Andrew has provided sound advice on our outdated central heating system. He is courteous and professional at all times and we are pleased with the quality of his work. We will be using him again in the future and recommend his services.

Andrew came on a call out to me when my oil heating system sprung a leak. He arrived within two hours and was very efficient and friendly. He replaced the oil pump in no time and got the system running again. I would recommend his services.

The second job we have undertaken with Andrew Pointer and once again, outstanding service, quality friendly service at honest prices. Would highly recommend, in fact, I just did !

Andy is always reliable and professional and does a really good job. Great to have him as my plumber and would reccomend him everytime.

Andrew has completed various pieces of work for us over the past couple of months which have all been completed to an extremely high standard. The work has included heating repairs and re piping, along with other general plumbing works including fitting a new toilet and sink. Andrew is very personable, reliable, knowledgeable and helpful. We can't recommend him highly enough. Even our dog has a new best friend!

Thank you Andy for being friendly, helpful and knowledgeable. Would use again and would recommend too!

Can recommend Andrew. Reasonable cost for servicing our oil-fired combi boiler and subsequently resolved a couple of problems which were causing the boiler to lose pressure. Pleasant and personable guy.

I cannot recommend Andrew highly enough. Nothing was too much trouble, everything was explained, work was completed bang on time, and he was the only engineer out of anyone who has ever been here to point out our oil tank was potentially faulty. Due to him they are coming out to replace it under warranty. Thank you Andrew

Excellent communication, prompt response and very good service provided.

Replaced 2 old radiators installed a new one connected a heated towel rail to main heating supply . work was completed with no problems, very knowledgable left clean and tidy. I would recommend Andrew for any Plumbing works

I can’t rate this company any more highly. Andrew provided a very competitive quote to replace my oil boiler. Andrew was very respectful of my home and dogs. He explained what he was doing at each stage and was happy to answer any questions I had. Thank you very much.

Cannot fault the service. Very impressed by how quickly Andrew came over to look at the breakdown and to fix it. Back up and running in no time. Thank you.

After no heating in the house for 2 years. And other plumbers letting us down Andrew stepped in and fitted a new boiler .He is very Professional and I Highly recommend Andrew.

Andrew came promptly to assess what needed to be done, recommended a new boiler and fitted it very efficiently and thoroughly tested it and the whole system which had been drained and cleaned. We now have a reliable boiler and a warm house! We can warmly recommend him.

Great job well impressed with the service

It would have been so easy to say I needed a new boiler, (an old rental property)But Andy refurbished the existing one flushed out the system and I now have an efficient working system plus a satisfied tenant. He has a good attitude and certainly knows his job -

Would highly recommend Andrew - a very good knowledgeable person with a whole wealth of experience in plumbing and heating. A very nice chatty guy with a very friendly approach. No job is a problem. Thank you.

Very efficient and everything happened as per the estimate. No mess, no fuss and the work carried out in the time stated. I would be happy to recommend Andrew to anybody needing a new boiler.