F Goddard and Sons Ltd
3.8(32)Haywards Heath • OFTEC




Services
- Request quote
- Request quote
- Request quote
- Request quote
Power flush
- Request quote
Thermostat and heating controls
- Request quote
Radiator installation
- Request quote
- Request quote
Water heater installation
Reviews
3.8
F Goddard and Sons Ltd is described by several reviewers as professional, friendly and helpful, with workmanship on bathrooms, boilers and kitchens praised as high standard. One reviewer said the team was punctual and reliable, and another noted care in answering questions. A single reviewer reported that after a leak was 'fixed', water came through the lounge walls the next morning. Another returning customer said incomplete and faulty bathroom work was left, including a radiator without a temperature control that gets dangerously hot. One reviewer said a booked boiler service was missed, the receptionist was rude and no apology was given.
Very friendly and professional
Charged my 78 year old mother £118 to fix a smoke alarm to the wall.
Wouldn't bother with them, had a plumber come round from these guys in the hopes of fixing a leak, was not overly helpful and said he he would be in touch, never got in touch, called in said that they would give me a call and never did. Had a plumber come round today who actually looked for the problem and fixed it there and then, totally crazy to me. worst part I believe the guy who came around for the problem is the owner. Not great experience and won't be using again. I used Lindfield Plumbing & Heating, much better if you are looking.
First class service, we've had a complete bathroom renovation. Thanks to the whole team, But in particular to Jason, who worked incredibly hard and listened to, and answered any queries we had. Will not hesitate to use them in the future.
As a loyal returning customer I am appalled at the service and experience of using Goddards this time around. They demanded full payment while work was still on going, incomplete, substandard and faulty. They left an ineffective bathroom in our family home, with young children, and walked away. They left a radiator without a temperature control which now gets dangerously hot and presents a hazard to our young children. Appalling and morally unacceptable.
I have used F Goddards and sons for over 30 years. Never had an issue. Engineers sent were polite and professional. Teething issues after installing my kitchen, bathroom and boiler were rectified immediately. Well recommend local plumbing company.
Complete bathroom refurbish. We were very impressed with the workmanship and attention to detail.
Could not fault the workmanship and effort and value for money of the Goddards team who installed our new boiler. Very professional and helpful. Thank you. 😊
Punctual and reliable. Really efficient with the work, and took care to answer my many questions clearly. They were recommended by another professional and I can see why. I have called on them more than once.
Very unprofessional, engineers been sent to our premises twice, initially saying that is a sensor and on the 2nd attempt they said is the board. I was expecting a call next day for a quote, I was waiting for a call until 13.00 , no luck. I called the office to ask what's going on and they said they refuse to help us any more. If this isvthecway you run your business, GOOD LUCK ! There's also something that you maybe need to learn "Your Most Unhappy Customers Are Your Greatest Source Of Learning" Unprofessional way to deal with customers and very bad customer service. Disappointing guys! Just wanted to work with a local company but unfortunately it wasn't a great experience.
They came out and ‘fixed’ our leak but the following morning we woke to find water coming down the lounge walls. They did come straight back out the next day but I would not use them again.
Outstanding service from excellent team!
Solid plumbers that do work - always incredibly busy though, and not the cheapest.
Knowledgeable and attentive staff
We’ve used Goddards a few times. The service is always very good and they are very skilled. They are extremely expensive though so be careful and check the quotes. We got billed £400 for a simple job that took 2 hours. If you have any disputes Richard is extremely hard to contact and liase with you once he’s taken your money. Don’t be fooled by the response. They came at 8am and left at 10am. We saved £50 but still cost £400..materials were minimal as it was a plastic pipe. I called three times and took over a week for a very reluctant and impatient response but only because I called again. I was clearly a nuisance. They did a good job but just warning people to expect to pay a lot for it.
Amazing service and well mannered staff, really helpful and helped me to get everything sorted. The boss Richard was really understanding and helped for future work getting done. Definitely come back to this company
I have been a loyal customer of Goddards for many years and I can honestly say they are brilliant ! Very professional and friendly.
Great company! Quick to respond and very professional. Will work hard to get the job done.
Good honest plumbers
Smelt gas coming from under the floorboards whilst decorating, called Goddards who were excellent & sent 2 engineers who tested the meter and fixed the issue. Very pleased with the service and peace of mind they provided. Have used Goddards many times over the years and always had great service.
Not a very good service at all. I booked an appointment today for 08:00 for a radiator to be installed. also for an incorrectly installed radiator (goddards) covering a double socket to be taken down ??? I don't know what regulators covers that fine work I have been sent a bill twice for work that remains incomplete. ? Oh and not a single courtesy call. REALLY poor.
Installed my boiler a few years back and it's been working like a charm. Also recently came to deal with a leak in my bathroom, spotting the issue right away (not where I thought it was coming from) and fixing it immediately. Highly recommended.
Fast reliable service Work was completed to a very high standard would highly recommend
Very disappointing service, and cannot take any feedback. Requested a shower to be fitted, had to chase for samples , installation date and was given no product details. Just expected to turn up and fit what they like with no consultation or choice on shower or shower panels. Did not like to be questioned on anything and then turned nasty.
From my boiler, radiator fitting to my bathroom couldn’t be happier fantastic jobs done
Goddards have carried out a number of jobs for me both at work and home, from fitting water heaters, fixing leaks, fittings a new boiler and a whole new bathroom they have always been reliable and carried out the work to a high standard. I will be using them again in the future.
I booked an appointment to service our boilers and gave the receptionist my details. Goddard had previously serviced the boilers on a number of occasions. When nobody attended I telephoned and the receptionist was extremely rude. She stated I had given an incomplete address, which was totally untrue, and they could not identify me. It seems records are not kept my name as well as address and it was obvious no effort had been made to locate me. Despite me waiting in all afternoon, no apology was given and I was rudely told that I would have to wait circa 2 weeks for another appointment. I will not be using them again and would rate no stars if available.
The work was completed to a very high standard by hard working & conscientious employees, we would have no hesitation recommending Goddards & we would certainly ask them to undertake future work.
Excellent service, work carried out to given estimate, knowledgeable and friendly installers. Everything left clean and tidy, old appliances and packing taken away. First class job. Would recommend.
Excellent service fantastic job friendly & reliable team left everything clean & tidy nothing was to much trouble. Thank you
Area
Opening times
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 5:00 PM
- Saturday9:00 AM – 1:00 PM
- SundayClosed
Additional information
- OFTEC
- Free quotes
- Commercial work
- Landlord work
- Work guaranteed
Other heating engineers nearby
Also available in Haywards Heath
Is this your business?
Claiming it is free: edit your details, add photos, and take bookings direct. We’ll add the verified badge once we’ve confirmed it’s you.