DCR Electrical Ltd
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4.9(122)Fernwood




Services
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Heat pump installation
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Solar thermal installation
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Solar inverter replacement
Reviews
4.9
Most reviewers of DCR Electrical Ltd describe friendly, professional and knowledgeable staff, with courteous and tidy work reported across heating, plumbing, electrical and solar jobs. Several reviewers say the team kept them informed and cleaned up after work. Others report prompt responses to urgent jobs and boiler repairs, and a few describe heating or solar installations carried out as planned. One reviewer says a promised call-back about a job did not happen and found the attitude rude and unhelpful, while another gives no reason for a one-star view. A third describes slow and then non-existent email responses to a quote request before later updating with a positive review.
⭐️⭐️⭐️⭐️⭐️ DCR – An Absolutely Outstanding Team! Where do I even begin? Five stars simply aren’t enough! From our very first meeting with Dan, who was incredibly friendly, welcoming and informative, to Mat, who came out to assess exactly what was needed to finally make our house warm, the experience has been nothing short of exceptional. After all the difficulties we faced with the heating system when purchasing our home, we were desperate to find a company we could trust. From the very beginning, DCR gave us that confidence. Then we met Lewis, who did an incredible job planning and designing a heating system that would work for our home. His knowledge, expertise and attention to detail were fantastic. But what truly made this experience so special was the absolutely impeccable team DCR sent to install, restructure and build our new heating system. Jake – Where do I even start? Your workmanship is quite simply a work of art. Your attention to detail is second to none, and the pride you take in everything you do is evident. You are a true craftsman, and the standard of your work is outstanding. James – What an absolute joy you were to have arriving at my door every morning! You worked incredibly hard throughout the entire project, always giving your very best and never slowing down. You made what could have been a stressful and disruptive experience completely pain-free. Always smiling, always positive, and always ready for a bit of banter! You brought so much laughter along the way and made the whole experience genuinely enjoyable. Your dedication and hard work were truly appreciated. Richard – The way you tackled the challenge of reconfiguring the pipework in our utility room was nothing short of brilliant. You made something incredibly complicated look effortless. Nothing was ever too much trouble, and the finished result is just perfect. Jimmy – Always busy, always working, and never standing still! Yet no matter how much you had on your plate, if I asked for something, you were there to help straight away. Such a hardworking, helpful and lovely person to have around. What stood out above everything else was that every single member of this team genuinely listened to our needs. Nothing was dismissed, nothing was too much trouble, and they treated our home with such care and respect. These lads arrived at 7:30 every morning and often didn’t leave until 5:30–6:00 in the evening. Their work ethic was unbelievable. They worked tirelessly, kept everything clean and tidy, and took enormous pride in what they were creating. Let’s not forget, this wasn’t a straightforward boiler replacement! This was a major heating installation in an eight-bedroom period property, involving restructuring, extensive pipework and the creation of an entirely new plant room. You would expect two weeks of upheaval, mess and stress with a project of this scale. Yet somehow, this incredible team made the entire experience feel almost effortless. Everything was so well organised, so professionally executed and so carefully considered. And after two weeks of having them in our home, I can genuinely say they are the best team of tradesmen I have ever had the pleasure of meeting. Not only are they exceptionally skilled at what they do, they are genuinely lovely, respectful, hardworking people who clearly take immense pride in their profession. DCR, you should be incredibly proud of the team you have. They are an absolute credit to your company. After everything we went through with this house, you haven’t just given us a new heating system. You’ve finally given us the warm, comfortable family home we wanted from the beginning. From the bottom of our hearts, thank you to every single one of you. I cannot recommend DCR highly enough. If you’re looking for outstanding workmanship, professionalism, honesty, attention to detail and a genuinely fantastic team, look no further. An exceptional company with an exceptional team. Five stars simply don’t do you justice! ❤️ ⭐️⭐️⭐️⭐️⭐️
Couldn’t recommend these more. We need an additional electrical inspection complete and work doing in a timely manner so we complete our house move. The team were responsive and engineers clearly explained each issue and rectified it. Thank you!
Battery installed to work alongside the solar panels supplied and installed by DCR on time and for a fair price. Everything installed and operating as intended, supported by a professional and proactive team.
Have used DCR for approx 2 years now to service our kit. Service is always exceptional and the quality of work is excellent. We will use DCR in the future for an A/C instal as their track record is exemplary. It’s very refreshing to have a well-run local business so close to us that we can rely on and have consistently good service.
I’ve used DCR Newark for both boiler servicing and heating maintenance and have always been really impressed with the service. They’re professional, friendly, organised and reliable, and communication is excellent, they always get back to you promptly and keep you updated. It’s really reassuring to use a company you feel you can trust. I wouldn’t hesitate to use them again and would definitely recommend them to anyone looking for a friendly, professional and trustworthy service.
Amazing work from DCR Building services. We had an extention built which included plumbing, electrics, new windows and internal and external doors. DCR offered a full service and did all the works mentioned so no hassle for us as everything was well organised and flowed seamlessly. Communication was great and we were kept informed regularly about what was planned to happen and by who. The staff were always polite, kept everywhere as clean and tidy as possible on a building site and arrived on time. The standard of work was fabulous with attention to detail second to none. We have had lots of great comments from neighbours and friends saying how fabulous the brickwork is and what a great match of the bricks are to the original part of the house. Extremely pleased with the whole package that DCR Building services offered and delivered.
From start to finish - that's from the initial call to installed, running and working - it took DCR less than 2 weeks to quote and install a new Heat Pump heating system, and remove the old Oil setup. All the way through the communication was excellent, they sorted the BUS grant and the team worked all day every day to get everything up and running - including repainting the boiler room. Great job, very happy. Special mention to James for leading the team, and Lewis for coming on the last day to get the glory of the handover. Update -- After a week ( just heating hot water at the minute ) The house electricity bill is actually less than it was with the old oil boiler! Update Update - - After a year... Using about 3000kWH per year which is about £1k per year less in fuel cost than the oil, and a few hundred in servicing and spares.
We have used DCR for a fair few years now, both for our oil boiler (heating & hot water) installation and maintenance and our solar system. Nothing is ever too much trouble, and their response times to breakdowns, even out of hours is great. They always do a professional job, not the cheapest around but by far the best.
I highly recommend DCR for their responsiveness, efficiency and quality of service. I recently had a problem with my chimney and roof which Russell and his team fixed very promptly and to a high standard. I've also had my boiler serviced and repaired by DCR. It's very reassuring to deal with a company which is reliable, friendly and provides an excellent level of customer service. Thank you to Russell, Luke, Emily and Ruby for your support.
We have worked with DCR for a number of years and we have always found them professional, attentive and customer focused. As with all technical products, there can be teething issues from time to time as the systems get up and running but their customer aftercare support has been exceptional.
We had our original air source system fitted about 12 years ago. Unfortunately due to the control system becoming obsolete our system needed completely replacing. DCR came to look at the problem and recommended a new system. The new system was installed in April 2025 and the team were excellent from the start. Due to the hot summer we had to wait until September for the system to be balanced ( had loads of hot water just didn't need the radiators). As promised DCR came and balanced the system, set up the controls with an easy to use app and made sure tge system was working correctly. The old system didn't seem very efficient regarding heating the radiators and we were never over warm and had to supplement the heating with an open fire and portable radiators. The new system is brilliant, we are now very warm, it's controllable with the app and there is plenty of hot water, it is nothing like the old system, thank goodness. We are very pleased with our new heating and would recommend DCR. They are very approachable and their work force is very professional, all the people we have encountered from the installation team to the office staff have been very accommodating and always been at hand to answer any questions. We would recommend them.
Outstanding emergency service from DCR Due to the recent cold weather, I developed a leak in the water system at my property. I contacted DCR and they immediately dispatched a team to investigate the problem. On the Sunday, the director personally emailed me with a clear action plan, estimated costs, and a full reassurance that the issue would be resolved promptly — which was critical as we had guests arriving. True to their word, they mobilised staff and resources straight away and completed the entire job within three days. The property was made safe, fully repaired, and ready for our visitors without any disruption. What sets DCR apart is not just their technical ability, but how they operate as a company: • Their response to emergencies is exceptional • Their management of staff and logistics is superb • Their repairs are thorough and professional • Their communication is clear, honest, and transparent But above all, they are compassionate, trustworthy, and reliable — qualities that are rare and invaluable when dealing with urgent property problems. I am extremely grateful to Lewis, Emily, Russell, Luke, and the entire DCR team for stepping up and quite literally saving the day. In my experience, DCR is the best company for electrical and plumbing work in the East Midlands — and beyond. Highly recommended without hesitation. — Dr Hisham Maksoud
Informed of delay as usual engineer held up.no problem and really nice young man made sure I knew how to use boiler. Serviced ok cleaned work top. Office staff helpful when booking and paying. Happy to recommend.
Would definitely recommend. Efficient, polite and knowledgable
Excellent workmanship, from Jake,Matt and Gavin on the installation of our Heat Source Pump. Very pleased, would recommend. Thank you Robert and Karen
We had been planning to have air source heating with solar panels for several years but struggled to find anyone we had confidence in to do the job. A chance encounter with DCR personnel attending a boiler problem in our village church led me to ask them to visit our home, a 70's detached house with basic insulation and an open fire, to discuss options for replacing our 35 year old oil fired boiler. Lewis Morley, one of the directors, spent some time listing our options from a replacement oil fired boiler to a complete switch to air source heating with solar panels on our house and garage with a large battery to capture electricity generated by the panels for use during the night or for selling energy back to the grid. Having decided to get more information about the latter option Lewis arranged for a colleague who specialised in the installation of solar panels to visit to speak to us. We spent a lot of time studying the detailed information about the amount of energy we could reasonably expect to generate and the costings of various options. We rang and emailed various team members for clarification of items and were always able to get through to someone who could help or else had a returned call the same day. One big advantage of DCR is that they have a large enough team to do all the installations of equipment, the electrics and the building work and in early February 2025 our work began. Despite some pretty inclement weather the entire system was installed and running by the end of the first week and we had a functioning heating system. In this time they had organised scaffolding for the house and garage, stripped out our old boiler, oil tank and hot water tank, replaced a hot water header tank in our loft which was found to be leaking, fitted 18 solar panels on our house roof and 12 on the garage (necessitating digging channels across our lawn and drive) as well as removing all our old radiators and replacing them with much more efficient ones. At one point I counted 9 different people working flat out to get the job done. During this time everyone was helpful and polite, involving and informing us at every step, respectful of our property and those of our neighbours and were totally professional throughout. Because our old heating was out of action for about four days we were provided with oil filled portable radiators. The second week was more relaxed and various members of the crew returned to finish off and tidy up residual tasks and ensure the system was working well and that we were happy with all the new controls. By the end of week two everything was as good as or better than new and we were very cosy with our new heating, and endless hot water, amazed at how well our panels were generating and delighted with the clearing up process which even included hosing and scrubbing our driveway. As well an excellent installation team the backroom staff at DCR were also very helpful, kind, patient, reassuring and professional on every occasion. In summary we could not be happier with the way everything went and would certainly recommend DCR.
My 12 year old solar system stopped working. DCR predicted from the symptoms that the inverter had probably failed and quoted to replace it with a choice of brands at very competitive costs. The engineer arrived with a new inverter already on the van which had been ordered in advance should it be required. His test of the system confirmed the old one was indeed faulty, but the rest of the system was operating as it should. The inverter was replaced and commissioned on the spot with the installation being a very neat, tidy and professional job. The whole team from DCR were really courteous, helpful and knowledgeable from initial enquiry to fitting. This is a good, honest, competent and reputable company that I would strongly recommended.
An excellent company with expert staff who provide a first class professional service.
Very professional and honest company. Fitted our solar panels in 2019, at which time they recommended against batteries, and our batteries this month. All work carried out with care and very neat installations.
Quality Just before going away for a pre Christmas break our oil boiler died. DCR came to the rescue and installed a new Warmflow boiler while we were away. Emily did an amazing job in liaising with us through the entire process ensuring everything went smoothly. Mathew and Logan carried out the installation to the highest standard impeccable job. Upon our return the house was spotless and warm. We could not be happier with the service provided by DCR, highly recommended for their prompt response, professional team and top notch installation.
Initial enquiry about the installation of a battery to supplement the long installed solar PV led to a swift home appointment with advice & very helpful explanation of options but with NO hard sell. Fitting date exactly when we wanted, carried out with explanations when sought & cleaned up afterwards. Certainly can recommend the team.
Solar panels and battery fitted in November.Very professional from initial fact finding visit to completion of the installation. It was good to be able to discuss our needs and be given various options. Communication with office staff was excellent.All the workforce on site were courteous and polite. The work was completed in under 3 days and everything left clean and tidy. Would have no hesitation in recommending the company for this sort of work.
I recently had my new boiler installed by DCR and Luke was fantastic, Very polite and tidy, looked after our house like it was his own. Emily was also great and kept us informed on everything before and during the installation. Would highly recommend to anybody.
Just had my ASHP serviced I was using Vaillant the manufacturer for years but decided to try DCR they did and excellent job far superior to the makers well down and thank you.
We had our first service with this company yesterday. The boiler was installed a year ago so it was also the first service for the boiler. The service engineer, Luke, was prompt, professional and extremely helpful. He kept us well informed about the process which we appreciated. Thank you.
VERY HAPPY with DCR. Following a careful assessment of local solar providers, I went to DCR for a single project to cover everything (solar panels/batteries/car chargers & extra electrical outlets across the property, such as in the garden) and their work has been exemplary - prompt, courteous and very tidy. The resulting SolarEdge system works well and there were no unexpected additional costs. Snags were dealt with quickly and well. Highly recommended.
Had a a full solar installation done by DCR found them first class right from quotation to completion very informative and courteous guys, can’t recommend them enough , far more professional than others I had quotes off . 👍👍👌
Excellent work on fitting my new oil boiler and chimney liner. They left a nice clean job and worked very hard. They also ate a lot of biscuits but that's OK with me!
Fantastic company, installed a whole new oil heating system and have tweaked our existing pipework to optimise our heating. Really personable and friendly team delivering great service throughout the buying to installation and have been quick to respond with queries and fixing niggles. Thoroughly recommend
DCR were extremely helpful and professional, as another company left us without heating and hot water over the Christmas and New Year period. I called DCR and their representative Lewis turned up the next day and arranged for a new boiler to be fitted the following day. We received a first class service from them and we would definitely recommend DCR if you have any issues with your boiler, heating, radiators and hot water. A big thank you to Emily, Lewis, Jake and all the team at DCR and especially the team that turned up to help us.
Excellent service. Prompt visit, diagnosis, ordering of parts and undertaking work. Boiler working in less than 24hours. Thanks to Emily and Matthew. Will use again in future. Paul.
Excellent Service! We are very pleased with how proficient Becky, Dan & the team were with our solar installation. They are a credit to DCR! - The Farmstead
We live in a new build (2015) bungalow that is well insulated and has underfloor heating, and to which we added a 12 Panel Solar system about 5 years ago. Over the last 5-6 years the original garage installed combi oil boiler has been terribly unreliable with motors and valves being replaced on multiple occasions. I finally got fed up with going outside to reset it and faced with replacing the same parts again, I thought it was time to give an Air Source Heat Pump a go. Having arranged a meeting with Lewis to look at the house he quickly persuaded me that this was not the best way forward and that I should stay with an oil boiler, but half the size of the old one, and add a water immersion that would mainly be heated by solar power (iBoost) that can be topped up by oil if the weather was poor. The boiler he suggested is ready for Hydrotreated Vegetable Oil when it becomes more main stream so I can go "green" when it becomes sensible to do so. We moved forward with it and the system was installed between the 5th and 9th June. From the photo you can see the quality of the work carried out, and I am highly impressed with the result. Pipes are plumb and true, the wall hanging fixtures are completely capped off, and the "making good" has been excellent. Even the bricks where the old flue came out of the garage have been matched perfectly... that is hard to do. They also clear up each and every night and the site was spotless when they left. The team have done a great job and the quality of work is as good as any I have seen... Of course I cannot say too much about heating - time will tell, but I was initially a bit concerned about the hot water as the tank has 2 thermostats and only the lower one has a temperature readout in the garage - this is set to 55 degrees. The lower one is actually visible on an App and shows the temperature at the lower section of the tank. During the very hot days we had I was struggling to understand what the app temperature was still only reading 24-25 degrees when the thermostat was set to 55. Solar seemed to be hardly ever on and the temperature was not going up. What I did not realise, until it was explained to me, was how much temperature difference can be felt within the upper and lower part of the tanks - yes I know heat rises, but its only 6 to 8 inches! I believe the tank is partitioned. The iBoost heats about 120l of water to the upper thermostat setting, which is too hot to hold your hand under. It is enough for two of us to have a good shower of an evening without running out of water. The lower part of the tank is heated by the boiler should I choose to do so. I can say now that iBoost heats up quickly on sunny days, but even over the last couple of overcast days it has heated the tank by mid afternoon utilising solar power very efficiently. Because I am lazy, and would probably forget to switch it on if the weather was bad, I do have the boiler coming on for 20 minutes in the evening just as a back up, and this heats up the lower part of the tank, but I would wager this is way less than the combi was using to keep the pre-heated water tank up to temperature. I am a convert thus far. Hopefully it will continue to work well throughout the winter sunshine even though I fully expect the boiler to be working harder on the duller days. Thank you DCR for the quality of work, communicating with us during the iBoost discussions, and keeping me happy whilst I whinged about the last roof tile... You do great work.
Highly recommend DCR. They recently installed state of art air source heat pump and associated kit. Led by Lewis Morley, the team were extremely professional, kept disruption to a minimum and coped with barking dog. We are delighted with the results and pleased we did not replace our oil tank. Well done guys. 👍
We moved into an 1800 6 bedroom 6 bathroom house with 1970 heating with 3 outdated boilers and 28 radiators that were not in keeping with the style of the house. I called DCR to survey the heating of the house as many radiators did not have thermostats in them so we’re either in or off. Lewis produced a very comprehensive report of what we have now and what DCR could provide for our future needs bringing is back to the 21st century. This involved removing the 3 old boilers and replacing with more economical Viessmann boilers. However there was the repositioning of the new boilers and the pipe work and the removal and replacement of 28 radiators. This was not a small job and was estimated to take 3 weeks with 4 heating engineers and one electrician required. I can’t praise enough the professional and courteous way they all worked and the cleanliness whilst they were working. Everything was completed on time and nothing was too much trouble. All the rubbish was taken away daily. We were never left with piles of rubbish outside or inside. Brickwork that needed replacing was done so you would not know there had ever been any vents previously. All the guys were very personable and just got on with their respective jobs. After 3 weeks it felt we had got additional members of our family. We now have a heating system in place we can control remotely and will pay itself back in about 3 years given the amount of gas we were previously consuming. I would not hesitate to recommend DCR and the professional service they provide. They are certainly not the cheapest but very good value for money and do what they say they can do on time and without any fuss with professional people doing a professional job.
DCR have installed us a fantastic Solar edge system. With the rising costs of energy and running costs of our business the investment made will ensure we are able to comfortably trade in the future. From start to finish DCR were 100% responsive at all times and even put a plan in place for us that is yielding us upto 50% savings already. All of the DCR team were on time, polite and respectful at all times. As a business we couldn’t recommend them highly enough. Thank you. Code fitness Ltd
We had three radiators that required fitting, two of them needed full relocation including floor removal and DCR team did outstanding job, the outcome was even better than we expected. After the job was completed DCR team ensured that everything was working properly and didn't leave until everything was up and running. Looking forward to working with DCR team again, if I could I would give 10⭐ Big thank you to the team who attended our property and admin Emily for great customer service.
Excellent, efficient, on time, always good work, highly recommend , another good job, thanks nicki t
Very prompt and reliable. Good quality work and informative engineer. Recommend
DCR replaced a large domestic boiler system for me. The whole process was performed promptly, professionally and by friendly staff. I am delighted with the outcome and the way in which it was done. Now, 18 months later DCR fitted solar panels for me. Again an excellent job. Friendly, courteous, knowledgable staff. I would not hesitate to recommend them.
Brilliant service, I had a water leak Sunday afternoon and Lewis helped me stop the water and arranged for a engineer to come 9am the next morning. Very professional. I'd definitely recommend them to family and friends
Superb from the quote to the fitting. If you’re looking for solar panels, give DCR a call
Didn’t call me back about a job I wanted done - despite promising to do so. If they don’t want the work then at least do customers the courtesy of telling them so. Very rude and unhelpful attitude.
I can’t recommend the DCR team enough for their work replacing our Air Source Heat Pump System, from the director level (Lewis), through all engineers and also the admin team. As you can imagine, the cost of this is type of thing is expensive so we wanted to get it right. We had several other companies review the works but DCR were extremely thorough with the different options available to us and they were always very responsive. From start to finish, we were always made aware of what was happening. The team were very professional and special thanks go out to Gav and James for their efforts. Thank you
I used DCR to resolve an under floor heating issue. They really know Viessmann systems inside out. One of the most thorough and knowledgable teams I have come across!
Friendly staff and very helpful.
DCR fixed my central heating. There many problems to resolve due incorrect installation by another plumber. They were very efficient and hard working. They arrived on time and were extremely pleasant. I can’t recommend them highly enough. I was most impressed with their work ethic and attention to detail.
Lee did an amazing job, boiler was quickly installed and new radiators. Very clean worker and a very pleasant man. Thanks. Would certainly recommend the company.
Great honest service and fixed the issue very quickly. Thank you for the help!
Excellent quick response by Lewis and effective repairs
Excellent service from DCR. I have had a lot of Electrical, Plumbing and house renovation work completed by DCR. Everything has been top quality and excellent service. The DCR tradesman are friendly, clean, conscientious and hard working. Would only use DCR in future as prices are competitive and the service and aftercare are totally recommended. 5 Star on all accounts.
We have been very impressed with DCR. They really do understand renewable systems. We contacted them to help sort out a number of problems we were having with our ground source heating system and they did a fantastic job. As a result we asked them to install a solar thermal hot water system for us. As expected it was professionally installed and works very well. As well as being competent engineers the support service is excellent. We are 120 miles from their office and they happily travel over and spend the time to carry out any necessary work or servicing.
Had an urgent repair needed for a leaking kitchen tap. Had someone there within the hour and all fixed. Brilliant service and great team on the phones. Thank you!
Best
Professional installation of new boiler system. Very helpful engineer who kept us fully informed of progress. Tidied up after completion.
Had cause to request emergency attendance late on a Friday afternoon knowing it would be the evening before someone could make it. Engineer arrived quickly, was persistent and polite finding the fault. A really positive experience and pleasantly surprised when the invoice arrived too. Highly recommended
We called DCR late in the day when the boiler stopped working. They came out quickly next morning and found that the control box had failed. The engineer didn't have the specific box needed and as it was a Friday didn't know if he could get one before Monday. However, he was back two hours later with the correct part so that we had hot water over the weekend. Couldn't fault the service.
DCR deserve all the accolades that have been written about them. The whole process was so professional from Becky taking the initial call. Patraic coming the same day to ascertain the problem . quote the next day, installation the following day We would just like to give a big shout out to Patraic, Jake and Tony. We were so pleased with our hot water tank installation which was carried out over a weekend. What company works over a weekend these days? The end result was a masterclass in plumbing. Unfortunately there seems to be a distinct lack of plumbing skills out there these days. DCR shows other companies how a business should be run.
I was very impressed with DCR from start to finish of the installation of a new gas boiler. Originally I was interested in air source heating but Alex advised against it because it would have been inappropriate for my house. Moreover, he advised me retain my existing radiators because of their quality despite they being 30 yrs old; advice was provided on requirement not a selling opportunity. Installation proceeded on time according the agreed timetable and performed by high quality engineers who were polite and professional with excellent interpersonal skills. A post completion management review identified an apparent omission which was quickly rectified. I have no hesitation at all in awarding the highest accolade available to this well deserving team. Thank you Lewis, Luke, Gareth and Emily.
DCR have gone above and beyond my expectations, from excellent communications to a well managed project from start to finish. The tradesmen kept the job clean and tidy and were very very professional I will definitely be using this company for all my future projects.
Replacing 6 radiators and testing our Veissman heating and solar system. DCR Heating were highly professional from first contact. Appointments were kept, quote was sent when said, and was an appropriate cost for the job. Patrick was the engineer who did our job. His work was first class and he was very willing to accommodate all our suggestions as to how we wanted the work doing.He was prompt and consistently clean in our living area, where some of the work was done. I will continue to use DCR and hope to have Patrick for any further work. Its really good to have found a contractor so committed to sustainable technology and a Veissman specialist.
Absolutely amazing service. I had been let down by another plumbing company twice. I have called DCR and explained the emergency. DCR engineer managed to arrive within 30min and dealt with the issue within less than an hour. No messing around, straight to the point, very efficient. DCR is now my first point of contact when I need some help with water heating.
Very happy with the service I received, they were really helpful and professional. A pleasure to deal with, will definitely be using them again :)
What a great team of people! We received full, friendly and efficient support all the way through the process. Thank you to the staff at headquarters, Lewis, who oversaw the project, and the lovely Matt, Jay and Jamie, who carried out the installation. They did a really neat, clean and professional job of installing the new oil tank. Thank you DCR.
We'll look no further for boiler and electrical needs in future. Brilliant job! Huge thanks to DCR (particularly Tony who came out) for getting us sorted on a freezing cold day. Our boiler is ancient and has had numerous fudge fixes over over the years that were probably just delaying an inevitable replacement. So much so that the last "repair" left us having to have both hot water and central heating on at the same time for either to work. We were dreading the other morning when something went wrong again. Thankfully though, not only did Tony fix the new issue we had but rewired and fixed the old issues too! Now it works better than I've ever known it to. Even before looking into the issue Tony realised our boiler had been wired incorrectly in the past and fixed it. I was worried he'd have to come back another day when he found it needed a new part but he made a few calls and dashed off into town to find a replacement right there and then. Boiler was not only fixed but now we can have hot water and heating on separately. Sounds daft but for that old piece of junk I didn't think it possible. Thanks so much guys! We'll be in touch for the next jobs!
After an awful experience with Vinshire of Derby, DCR were assigned to do fit the new radiator in my porch area. Jamie came out the day before and did a quick assessment and then turned up on the day promptly, he took his boots off when in the house and wore his mask and maintained a safe distance, he used carpet protection to make sure nothing was damaged and despite the holes he had to drill he did not damage any of the new wallpaper I had put up in there. He was personable and friendly and made me feel at ease that the job would be done correctly and he also checked all the radiators and bled them to make sure they all got hot again before he left. I have and will continue to highly recommend DCR, even a week later when an airlock may have appeared (not due to them but due to my system being dirty inside) they are giving excellent service in late at night & have given me a direct contact so we can monitor the noise over the weekend to see if they need to come back. Many companies would not offer such a service and I am so happy with how they have dealt with everything. If you are at all hesitant to ring them for their services, don't be they are fantastic at what they do & I will keep on recommending them whenever I can. Thank you DCR and a massive thank you to the lovely Jamie too
Contacted about a job that I was told needed doing. Daniel was very helpful in offering advice etc. Ended up not needing their services, but appreciate nonetheless.
DCR replaced our Warm Air Heating system with a new boiler and radiators throughout the property. Patrick and Lee, plus the Electrician did a fantastic job, with minimal disruption. A thoroughly professional and outstanding service. Thank you also to Lewis, who provided us with a comprehensive quote and a scheme of work which meant we were able to continue with our lives relatively normally. I would highly recommend them and would not hesitate in using them in the future. Thank you.
Full boiler system replaced. Couldn't fault the service and installation. Very happy with the end product.
My boiler broke leaving me with no hot water or heating. They came out the same day, diagnosed the problem, ordered the part and fitted it the next day. Helpful, friendly and professional, I can't fault them and won't hesitate to use them again and I highly recommend them!
DCR recently installed a new boiler and tank system for us. It was a fantastic service from start to finish. From the initial quote to installation they were brilliant. Straight forward and honest about products and what was needed. Would definitely recommend DCR, great company. Thanks 😊
Myself and my husband Adam are over the moon at our new central heating system. What lovely lads we've had here all week. All very professional, we can't fault anything. They have all worked so hard. Would 100% recommend. Hope to see them back next year for our boiler service.
Very professional company, would 100% recommend! Very fast call out and sorted the problem on the same day. Fairly priced also Cant fault them. 23 lamb close newark
Great service performing an Electrical Installation Condition Report at short notice with very competitive price. Also carried out remedial work shortly afterwards without any problems. Very professional service with excellent service. Will be using again.
Responsive, polite, thorough, tidy, efficient. A great team doing splendid work. They installed a new boiler (following a breakdown of our old one) in double quick time. Would highly recommend them.
Lewis attended this morning, to carry out a service and safety check on our C/HTG and gas stove. Turned up when he said he would and notified us when he was on route. Very knowledgeable and thorough, treated our house with respect (used boot covers). Issued all papereork and chatted through any rectification work. Friendly and professional. We are now having our electrical check done with this company too!! Would highly recommend.
DCR Electrical recently removed my old storage heaters and replaced them with bang up to date Rointe, remote controlled, heaters. The whole job was run like clockwork, all the workmen were professional in their approach to the job and were super tidy leaving the house exactly the same as when they arrived. I have no hesitation in recommending DCR Electrical for any electrical jobs around the house, a prompt and efficient service that made my house renovation so much easier. Thank you
Booked an annual boiler service with DCR after finding them on Google search, and found them very attentive when booking the appointment, and the engineer who visited was extremely knowledgeable & professional. Good value for money aswell as i contacted a few companies initially. Will definitely be having them back for my boiler service & also for my plumbing work for my imminent property improvements
Excellent work , professional installation of a solar PV system , a great team , happy to recommend and use them again .
Couldn’t fault the service! Quick, efficient and very friendly. Would highly recommend.
They wouldn’t even get a star if I could put none
Found the expertise of this company exceptional. A very professional and helpful team.
Air source heating problem. Great team, very pleasant and polite. Fixed the problem. Can't fault them.
Absolutely no complaints about DCR, very good advice, design and workmanship on our solar panel installation which was carried out on schedule and at the agreed price. Good communication and staff very easy to work with.
Really pleased with the solar panels installation that DCR have done at my home. Would definitely recommend.
The work was carried out with expertise and very helpful, all staff happy to serve you. More than happy to recommend DCR again.
Absolutely superb installation service - 3 security cameras so professionally fitted and with such care, I now use DCR for all my home electrical requirements.
Installation of an air source unit has been carried out in a professional and well planned operation. The workmanship is impressive and neatly completed. The help and advice given is much appreciated.
Replacement and relocation of Oil Tank and System. Great work by the DCR team and their contractors to replace and re-cite our oil tank. Work was carried out to a high standard as where reinstatement works and left with a tidy high quality job.
excellent courteous service did what they said.very high standard.
Succeeded where others had failed completely. Very relieved that the excellent DCR engineer checked my oil tank and completed tests on my boiler and identified the various problems that needed to be rectified. I had wasted hundreds of pounds paying another company who didn't sort the problems out at all. Good customer service the team are easy and pleasant to talk to. If your looking for that company that does it well then look no further than DCR.
I have always been impressed by the service given by Dan and his team, would highly recommend to anyone
I Use DCR electrical for all my electrical work both large & small jobs, nothing is to much trouble. Always prompt. Lovely team of very knowledgeable friendly people. Would highly recommend Dan & his team.
Great working with DCR for our renovation. All the staff were polite and hardworking. Would definitely recommend them.
Top rate service, engineers very knowledgable, thorough, very helpful and friendly. They also had the tough job of first finding then repairing all the mistakes British Gas engineers had previously made under the homecare service. Including a central heating pump that had been fitted backwards by British Gas!! I would highly recommend!!
Top class job by a friendly and knowledgeable engineer. Excellent pricing too. The best by far.
Dan and his team have been superb in installing our solar panels and the associated equipment. I recently received support from him references a minor issue which was dealt with within 3 days by 2 of his electricians whom obviously operated with the same customer focussed ethos. I would highly recommended Dan and his team for solar panels through personal experience and can confidently predict they would apply thee same care and professionalism across all of the ranges of services they now provide. Genuinely, thanks Dan and your team in providing the lost art of total customer satisfaction!
DCR surpassed my expectations from initial consultation through to delivery and service - great set of guys friendly and made sure the job was done to highest standard possible - the job I'm left with is amazing real professional work - really happy highly recommend Lewis and the team.
Helpful, on time, work done efficiently.
Used DCR for domestic electrical & plumbing for a kitchen renovation. All the lads polite and professional. Would highly recommend, a particular mention to Tony Maidlow who has gone over and above to make sure I am happy customer!
Great service. Would reccommend to anyone.
I am now very happy to leave a 5 star review for DCR, and confirm that they live up to the standard portrayed in other 5 star reviews. Two engineers (Leigh and Luke) serviced my gas fire. They were incredibly thorough and carried out multiple safety checks. They were also clean and tidy and conscientious in all aspects of their work. I would be very happy to recommend DCR and use them in the future. Thank you for your response too Daniel. //// Disappointed! I am a genuine customer. I emailed regarding a quote/consultation for a new boiler and relocation of boiler into the attic (and a gas fire service). The initial response from DCR via email was extremely slow (4 days later) and then faded to non-existent. Disappointed potential customer.
DCR, for many years have been my first choice for electrical work and have had the pleasure in dealing with them on various jobs and would highly recommend their service. All staff are polite and professional, with quality installation and service, issues have been resolved quickly and efficiently. With their addition of heating services they're fast becoming a one stop shop for all things electrical and heating, keeping their local tradesman attitude. Top company, highly recommended.
Excellence service, arrived promptly and work carried out to a very high standard. Would recommend without hesitation.
DCR Electrical provide a very professional and reliable service. Unlike many tradesmen, they always turn up on time and when they say they will and all their work is carried out in a professional manner. They fit my Solar PV system last year and it works perfectly.
i can highly recommend this company, thorough,conscientious and professional. when we hit a problem we got solutions and compromise! for the rate we got value for money. perfect execution on time as promised. my advice is do not compromise your project for a cheaper alternative. PERFECTION :-)))
I needed some electrical work doing quite urgently before the sale of my house and DCR Electrical were the only company in Newark that responded swiftly to my initial enquiry and were able to carry out the work within a reasonable timeframe. I had two very trustworthy men in my home all day whilst I was out and when I returned it was immaculate. I was very impressed and would highly recommend them.
None a great job on time and on budget. Very tidy work. Would definitely recommend!
Fantastic! DCR have supplied and fitted our Solar PV panels. They work swiftly and to a very high standard. We were kept informed of progress along the way and DCR made applying for our Feed-In-Tariff so easy with the knowledge of the procedures involved. With the cost of our panels very reasonable and the reduction in bills and payments due from FiT payments we cannot praise DCR Electrical enough for the great Solar PV set up we have. We have already seen huge reductions in our energy bills.
We have used DCR time and time again, the work DCR Electrical has completed for us has been to the highest quality and we will always use for any future work. Good Job Team!
Great work by Dan and his team, very informative and helpful throughout. Will be our first port of call with further work and wouldn't hesitate to recommend. Thanks.
fantastic proffesional service from start to finish in every way, i have used DCR Electrical many times now from large and small projects to testing and minor alteration works , highly recommend and thank you for a great service .
DCR Electrical Ltd - a very efficient and professional approach to electrical contracting.
Excellent service from start to finish, friendly staff who know what there are on about! Great value and reliable. Couldn't recommend more highly. Sam - Belvoir Interiors
Big thanks to Dan and his team at DCR for a professional and efficient job they did for us on our new extension. Highly Recommended.
I've been working with DCR for over two years and always have had great feedback from their customers. Excellent customer service is hard to come by - thanks DCR.
Area
Opening times
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
Additional information
- Incorporated 2009
- MCS NIC-3721
- Emergency call-outs
- Domestic work
- Commercial work
Also available in Fernwood
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