D W Dunn Ltd

We were very impressed from the initial contact with DW Dunn to the home visit by Andy and all the questions he answered regarding installing our water softener and filter. The installation engineer, Dean, was very experienced, efficient and friendly and left no mess whatsoever. He even resolved an issue with our heating whilst he was here. I would not hesitate in using this company again in future and would recommend them to anyone looking to have this kind of work done.

Absolutely brilliant experience every time I deal with DW Dunn, they are reasonably priced, efficient, kind, and a pleasure to work with, they are always my first port of call when I need someone to help here at Kingfisher Lodge.

I had a boiler replaced and the service was fantastic. A competitive quote was provided quickly and the installation was arranged for the following week. An experienced, respectful and tidy installer handled everything without fuss. A well organised team, I highly recommend!

What an efficient team! A boiler problem was quickly diagnosed and dealt with by very pleasant experts. We'll welcome them back for the next service.

An out of hours call was returned within 2 minutes. Problem with pressure in the boiler. Andy (very patiently) talked me through what to do, heating back on all within 5 minutes of my initial call. Excellent service, would give 10 stars if I could, highly recommended.

Called for a plumber to quote a solution for bad hot water pressure in house. Unfortunately failed to get any details, so the guy has decided to do some unnecessary checks we didn't ask for to charge 80 pounds. In the end he didn;t get what was the problem, so he's suggested to replace a boiler and we didn't get a quote for that. INV-131347

We have used WD Dunn to service our boiler for many years and they have always been reliable and efficient. They have just converted our downstairs loo into a shower room where they did an excellent job and we're delighted with the result. Thank you!

What a find! This is a modern professional company with a more traditional high standard of service. I have dealt with the 3 sides of the business; plumbing & heating, water softners and property management. Each was professional, efficient, knowledgable and friendly. Highly recommended.

We had our enquiry dealt with quickly and efficiently leading to a fitment of a water softener. Response time was very good, every detail explained well and it was fitted within a short time frame. The fitters were very polite and cleaned up after themselves well. Communication on every level was very good. We would not hesitate to recommend Andy and his company.

Water softener unit installed last week by Dean who simply got on with the job without spending time on his mobile and without loud music playing. Unit working well and I can feel the difference in the water. Also, less water stains on the sink and wash hand basin. A good company to deal with from first enquiry with Andy through to installation. I am happy to recommend this company.

DW Dunn are dependable, honest and good people delivering a top notch service whether it be proactive care of fixing any issues. Andy is incredibly responsive and helpful and always finds a way to get a job done in a fair and honest way. Top top chaps

Hugely impressed by DW Dunn from the initial quotation stage with Andy, through to the final, high quality installation of our new boiler from Dan. I’ve been with another local company for 14 years and the service and price simply doesn’t compare. I won’t even consider using anyone else for plumbing work in the future now! Thank you

Fantastic company, customer service 👍🏻efficient and hugely helpful, overall, second to none

Terrific service. Managed to help me a week before Christmas! Cleaned up beautifully after work was complete. Nice tidy job. Would absolutely recommend

I wasn't planning to replace my boiler until the spring, but that changed when (about a month later) it suddenly sprang a leak and needing replacing asap. I'd already been quoted by Andy for the job, but while it initially looked as it was unlikely to be done before January, a cancellation opportunity appeared in mid-December. Dan and Tyler were prompt, hard-working and very pleasant guys to have around, but above all, the quality of their work was first-class. Everything was clearly explained, fulfilled on time and delivered as per the original quote. Having chosen DW Dunn from three original quotes, I could not be happier to recommend this company for your job. Truly excellent - thank you!

Really polite, helpful engineer who went the extra mile to get things sorted exactly right, not just working

Exceptional Service! 🌟 On a Sunday afternoon, we found ourselves dealing with a stressful kitchen leak. Within just 30 minutes of our call, a sharp and resourceful young man named Matt arrived at our doorstep. I can't praise Andy and the entire DW Dunn team enough. Their professionalism and efficiency are first-class. Not only did they promptly address our issue, but they also did so at a reasonable price. Highly recommend DW Dunn for any plumbing needs. They truly deliver top-notch service!

There was a level of thoroughness and expertise that we never had with our previous service provider. We’ll not be going anywhere else in future.

Andy and his team have looked after our house for several years now and we trust them to give us the best advice. We then trust them to deliver the best installations and service, and so should you.

Superb response time and a highly professional resolution. Can't rate these guys highly enough.

First time working with this company, I have been truly impressed from start to finish. I can but only highly recommend this company Thank you

Had Dan and his assistant today for some general sorting of one of our properties in Tetbury. What I expected to take 4 -5 hours work they finished within 1.5 hrs. No problems. Just got on with it, some gas works, some plumbing works, all done , all working well, and whats more, a very pleasant couple of guys! So well done (again) DWDunn, of Ewen.

I have used DW Dunn for a while now It’s not what they do that needs a review It’s what they don’t do That needs a review They don’t hmm and hmm and oooo They come They diagnose They are truthful Thank you

Totally brilliant company. Having moved into an old cottage we needed to replace our oil boiler. Andy from Dunns came up with a brilliant plan that involved moving the boiler from inside the house to a store room outside. The install team, Dan, Dan, Tyler and spark Billy did a fantastic job. They tweaked the original plan on site to make it even better and showed great sensitivity to our 150 year old home in moving pipe work . The team were friendly, helpful clean and tidy and a pleasure to have around the house for two days. I cannot recommend DW Dunns highly enough.

Our plumbing job was done quickly and well. I would urge prospective customers to check their invoice to ensure they don't pay the credit charge by mistake. As the invoice notes at the bottom, it should be deducted if paid within 10 days.

Not the place but the company! Very good workers: 18 months ago I had a water softener installed and this time a new sink, three way faucet and water filter. The first was straight forward because he was replacing an old water softener but this time, instead of fitting the new sink and just connecting the faucets to the supply and leaving he actually replaced what had become a bit of a maze of pipes with new together with new fittings - without charging extra! The filter developed a fault (manufacturer's) and with no quibbling a new one arrived by post within a couple of days of me raising the complaint. Excellent company to deal with!

DW Dunn are an extremely professional and responsive company. No matter the size or complexity of the job in hand they have it covered. The staff I have worked with are incredibly knowledgeable and conscientious. A proper company run by proper people. I cannot recommend them highly enough.

Really appreciate the speed and quality of the work carried out for us today. From an initial consultation yesterday evening to the job be completed within 24 hours. Couldn’t ask for a better experience from a company that do exactly as promised. Would not hesitate recommending this company to anybody.

This company have been an absolute pleasure to work with, from the point of a highly competitive quotation, to the completion of the works. Matt- the engineer concerned, was polite, diligent and a really clean and tidy worker. I would not hesitate in using Dunns again!!!! Dr Andrew Hemmings

I've always found Andy and the team extremely helpful and professional. Calls are answered promptly and they always get out to you as quickly as they can. All work is carried out to a high standard.

Really saved my bacon by fixing my gas supply during the lockdown.

After having problems with our ageing Oil Boiler, we contacted DW Dunn to see if they could help. Their response was immediate and Andy came out and ran through our options. A formal quote followed quickly and Ian arrived to help sort an immediate problem as well as giving further advice. We opted to have a new Boiler installed which was completed by Dan and Mark who both did the job very professionally and quickly. This is the first time we have used the Company and are very impressed with every aspect of their service. We will continue to use them for servicing and any other plumbing jobs which may arise. Highly recommended.

DW Dunn Have installed a new boiler for me , The service provided was second to none, Danny and his colleagues that fitted boiler were very professional and respectful within the property and in barn were boiler was installed , Thanks guys amazing job ,

The service we received was excellent from the point of receiving the quote, during the work and at the finish.

If the rest of Britain worked as well as Andy and his team we wouldn't be in the mess we're in. Dan, Dan & Tyler were exceptional. This was a very difficult installation and needed a practical, creative, aesthetic approach, they delivered on every element. Always tidy, quick, technically superb and with good humour, and a bit of fun too. We've gone from an archaic, expensive (to run) boiler to a new, efficient, high tech system. Tim installed the Hive control system brilliantly, everything is now run from my phone, couldn't be happier. We chose DW Dunn due to the great job with a previous installation of a water softener last year, once again a huge success and although the outlay seems expensive, it has proved to be great value. All the best to the DW Dunn team. 10/10.

DW Dunn have been servicing my 30+ year old boiler for quite a few years now so when it started tripping out again they were an obvious choice to go to for a replacement. The survey was completed promptly and a quote soon followed. It was more expensive than expected but that was largely down to having to bring the new system up to date so it conformed with the latest regulations. The installation was carried out as scheduled with the heating engineers clearing up any mess at the end of each day. I find DW Dunn to be a local company that is highly recommendable.

D W DUNN's always service my boiler and I have always found them very good and extremely diligent and helpful. This morning after slightly over a year since the last service I phoned at 8a.m.when the boiler failed to work. They phoned me back immediately when they opened just after 8.30 and could not have been more helpful. Using Whats App with an engineer on the phone he took me through what I needed to do to get the boiler working again. He was very patient, kind and very clear. It now works perfectly and I have booked the normal service for two weeks time. THANK YOU for the most excellent service.

We recently had a replacement water softener installed and a kitchen tap replaced. Despite some challenges these were all overcome with good humour and a positive attitude. A great job done. I would recommend Andy and the team at DW Dunn to everyone 😊

A great team, very responsive, good quality work by some excellent professionals. Highly recommended.

We have been using D W Dunn for the last 5 years and they are fantastic, their work is faultless and I would highly recommend them to everyone.

Very professional and friendly service

Andy and the team are excellent, they respond very quickly and complete a vast range of work to a high standard. They are trustworthy and reliable, my go to for plumbing and other maintenance works in the Cotswolds. I can’t recommend them enough!

The team at DW Dunn are amazing. Such thorough workmanship and honest service. They can be trusted to do what’s right for the client at a fair price. I can highly recommend them.

Andy and his team have done a fantastic job of installing our new boiler system and radiators across our home. The workmanship is thoughtful and of great quality. Work was completed on time with regular updates. The team are knowledgeable, friendly and super tidy. Worth all the tea and biscuits! Super service, value for money and great after care. Highly recommend them… oh.. already have! Thank you!!

Our second contact with DW Dunn brought a knowledgeable and competent engineer to service our boiler and heating system. His colleague on the first visit had impressed us - we will use DW Dunn again with confidence.

I had a hot water leak at 1630, D W Dunn plumber on site within the hour, quick professional job, cut out old tap replaced with new, no mess, no fuss, job done. Excellent service!

Had a unrepairable leaking central heating filter and they went out of their way to replace it. Engineer who relaced it was professional and friendly, great service.

Top marks! What a positive experience. Following an emergency water leak I called DW Dunn. Even though it was late, they were really friendly and helpful and someone arrived in under 2 hours. Diagnosed fault, made safe and arranged parts for next day. By lunchtime the following day they had been back, compelted the fix and repair was complete. Job done. I couldn't recommend them highly enough

Mid shower the water goes cold on a Sunday. 22 year old Combi boiler well within its annual service schedule. The following day, received a call from D W Dunn to inform me that Engineer Ian would arrive shortly. He found that a valve had corroded but had none on his van. One phone call later new valves to be delivered on Tuesday morning (spare for his van!). Received another call to confirm Ian would come as his first job on Tuesday even after, it turned out, he was up most of the night with a hospital visit. New valve fitted and early annual service completed. Excellent service from everyone at D W Dunn leaving two very grateful customers.

Dean turned up and fitted a water softener under the sink, to do this he had to move every pipe and wast pipe under the sink, he worked hard and made a first class job, so much better than it was before, all the pipes straight and left enough room to get to all the parts that may need to be turned off or maintained. Very friendly and efficient what a great job, thanks dean and DW Dunn for a fantastic experience, will always use you guys in the future

Hugely responsive and helpful cannot recommend or thank highly enough.

As for all of us the dreaded time has arrived for the boiler, heating and water functions of the household to have its service and so forth. Well I was absolutely impressed with the efficient level of service so far shown from this company with my quest to do so. Extremely polite, helpful and done as promised called me back within half hour, I can not relay to you how many plumbers I've tried to get hold let alone book a call out, well done Catherine. Watch this space for update not long before the visit.

I’m using my wife’s Google account, as I don’t have one. Mark came to give an estimate on moving a radiator which hasn’t worked for two years; we were advised by an engineer from a different company that this radiator needed to be flushed through. Mark, on his own initiative, quickly got the radiator functioning effectively again, despite having an injured hand, and didn’t even charge us. Mark was friendly, straight-talking and genuine. We will be going back to DW Dunn for all our central heating needs. Based on my experience with Mark, I have no hesitation in recommending him, or the company he represents. First class service and customer relations.

Hands down the most professional plumbing outfit in the area. I was let down by CP Jefferies and others before calling on Andy & his company. From the moment I spoke to Caroline who scheduled a first appointment the process was seamless. I only wish I'd known about them first. Dan, Dan, & Tim who installed the new boiler were exceptional. First class quality of work, extremely professional, and great guys. I can not fault the entire DW Dunn team.

Andy and his team arranged and installed a new boiler. The engineer arrived exactly on time and did a fantastically neat and tidy job. Then the electrician turned up and wired in the Hive system right at the appropriate time and set that up. Good job all round will definitely use for any other heating, plumbing or electrical work.

Excellent service from this company. Can not fault them at all. Thanks to Andy for getting me a new boiler and to Richard for fitting it. I was disappointed there was no mess to clean up , it was spotless !! Very Professional company. If they were selling cars it would be Rolls Royce .

We had a water softener softener installed last week, our whole experience with Andy and his team has been excellent. The product is amazing and I wish I had had it years ago. The installation was carried out with no mess, the installer turned up exactly on time and took all the packaging and the old softener away. I am confident that I can call on Andy and his team for any on going service and purchase salt at a competitive price. It is so nice to have soft water it makes a big difference. Highly recommended.

DW Dunn have been absolutely brilliant. We moved into our house 2 years ago and have had nothing but issues with the heating system that was installed by another firm. DW Dunn reviewed and fixed the whole system and it's now working perfectly. Andy is extremely responsive and great to deal with. I cannot recommend them highly enough.

We used the services of DW Dunn to install an outdoor hot and cold water tap and the installation of a new radiator. Andy visited us to discuss the jobs and was very professional and knowledgeable. The quotes were then provided in a very timely fashion and were extremely agreeable. The work was booked in quickly and completed very professionally and neatly, meeting all our expectations. I would thoroughly recommend DW Dunn.

From start to finish I’ve had a fantastic experience with D W Dunn. The director Andy came to quote for the work and was very polite, engaged and knowledgeable. The quote was competitively priced and presented very clearly. The engineers who came to do the work were similarly very professional, courteous and accommodating, and evidently very experienced. Communication has been absolutely brilliant. I wouldn’t hesitate to recommend this company for any boiler work.

Great, professional customer service. Friendly, helpful and most importantly they do what they say they will do, when they said they’d do it. From our direct experience we would strongly recommended them for boiler servicing, repairs & installation work. Also worth knowing that they also do water softeners under the name Gloucestershire Softeners.

Recently replaced our very old boiler and radiators. Mark visited beforehand and did a thorough survey to identify the best solution for us. I have to say that Dean and Dan (Install Engineers) were both very friendly, polite, knowledgable and professional. They had a few challenges and dealt with it all brilliantly. Wouldn’t hesitate to recommend. DW Dunn.

Great service. Quickly completed and COVID safety measures are adhered too.

Exellent

Installation of a new boiler and 2 x radiators. They did a really good job and were very clean & tidy. Would happily recommend.

So pleased to have found a very local company who are so helpful in responding quickly and returning calls , they seem to understand the stress caused by heating breaking down and do all they can to fix it as quickly as they can , are really reliable and trustworthy and I would not hesitate to recommend them ., thank you .

We recently had Dan round, really nice guy, very knowledgeable and quickly sorted out an issue with our boiler. Highly recommended. Dave (Windtop, Purton)

D W Dunn installed a new water softener, and a complete new hot water, and boiler system for me. Due to the age and complexity of my property it was a complex project. The work was done extremely well, and the attention to detail was second to none. They completed all of the installation, and made good all the necessary repairs to an excellent standard. I have and will continue to strongly recommend Andy and his team. Delighted

I’d highly recommend DW Dunn’s; great response time over a weekend during lockdown to make safe followed by a boiler installation within a couple of days. Couldn’t ask for more. Thanks to Andy and the team!

Had a boiler pressure problem. Problem was explained to me and temporary fix put in place. Final solution will be done later. Happy with service and honesty.

I have used DW Dunn for years and they are great. All the staff are very helpful and friendly. Service is excellent. I have no hesitation to recommend their services to anyone.

We've been using DW Dunn for the past 18 months and have been extremely happy with the service they've provided. The office staff have always been very helpful and friendly. We've had a number of issues with our underfloor heating and gas boiler, engineers are always punctual and complete the job within the designated time.

I recently needed a new boiler followed by a repair to a leaking outlet pipe. I found DW Dunn Ltd competitive in their pricing and this was backed up by an efficient and 1st class service. Highly recommend.

Professional, reliable service. Prompt and responsive even on a Saturday night. Highly recommend for sorting out many long legacy issues that other companies just didn't seem to be able to resolve.

I have recently had a new boiler installed by DW Dunn and a water softener installed by Gloucestershire Softeners and I would highly recommend them for their personal service, quality and professionalism.

Professional with a personal touch. The whole team works well together to give the best service they can, often going the extra mile, which is always appreciated. We rely on them to service and maintain boilers and AGAs in over 60 properties.

very prompt response with a rental business of 15 properties we need quick responses and availibility at very short notice.

Great service, no hesitation in recommending DW Dunn and in fact have already done so several times. Reliable, efficient, clean and tidy installation.

We have used DW Dunn on many occasions and have always been pleased with their service. Recently when our boiler went down and needed replacing Andy made huge efforts to organise the installation of the replacement ASAP. Very pleasant to work with. Highly recommended.

A fantastic company. The team were efficient, polite and completed the work to an incredibly high standard. I wouldn't hesitate recommending them to anybody and definitely would use them again.

I have used DW Dunn a number of times in the past, and each time have found them to be extremely professional, knowledgable and reliable. They fitted a water softener for us a number of years ago. Since then, they have been brilliant at helping us out in an emergency more than once. I would recommend them very highly.

First Class Service. I would strongly recommend DW Dunn Ltd. Reliable, great people to deal with. Thank you to the whole team for looking after our needs.

Dan & Ben did a great job fitting our new boiler. Couldn't have asked for a more efficient and tidy service and competitively-priced too! Thoroughly recommended.

Having been let down by other plumbers, DWDunn & Co quoted and completed work to our bathroom quickly and efficiently. Mike worked very hard to modernise and refit our bathroom, and the long term leak has been resolved! Very satisfied!

New boiler installed on the day it was promised and at the cost agreed, no fuss. Very clean & tidy workmanship

Had a outside leak from oil tank pipe.. Engineer out within 15 mins and sorted out in minutes and checked over.Amazing service.

Fantastic customer service and always reliable. I have used DW Dunn for the last 3 years and they have never let me down!

New boiler and tank - brilliant work ! Professional, polite, very tidy and a refreshing attitude to perfection. All for a very competitive price! We highly recommend DW Dunn!

Great service, have used D W Dunn for about 7 years, wouldn't hesitate to recommend!

Our boiler broke and these guys offered us a very good price quote. They were able to promptly fit it doing a professional and tidy job. Great service, many thanks and would highly recommend.

Andy is really helpful and offered a great deal to install our filter. I also needed someone to instal our hive and he organised that for us. Friendly company and great service!

We have our workshop heater serviced on an annual basis by DW Dunn Ltd. A few safety features were brought to our attention the first time they serviced the heater. This was all rectified at a reasonable cost and Its great to actually have it set up and running properly!! Our heating fuel consumption and running costs dropped dramatically!! Very knowledgeable, great service and highly recommended.

These guys have helped me out at short notice so many times. Can't fault them - brilliant!