APW Services (Heating and Plumbing) Limited
4.9(153)East Leake • OFTEC




About
APW Services (Heating and Plumbing) Limited is a heating and plumbing firm based in East Leake. They repair, service and install boilers, fit underfloor heating, and take on commercial work. They cover Leicestershire and Nottinghamshire.
Services
Reviews
4.9
APW Services (Heating and Plumbing) Limited is a family-run firm that many customers have used for years, mostly for annual boiler servicing but also for boiler installations, repairs, radiator and pump work, and plumbing jobs. Reviewers often describe the team as friendly, professional and punctual, with clear communication about appointment times and reminders, and several say they would recommend the company. Adam and Ben are named by multiple reviewers as doing good work, and one customer notes that Adam came out at short notice on his day off for elderly parents. One reviewer said the price was expensive for a small job and low-cost part. Another reviewer said a boiler flue was attached to a neighbour's wall and caused noise disturbance, and that calls and messages were ignored for months, leaving the matter unresolved. A further reviewer said an engineer sent to a six-year-old boiler had not seen that model and had only been qualified for nine months, and described the company as sharp on the phone when arranging a return visit.
Professional job on a difficult mixer tap replacement. Informed of delivery time, arrived on time, friendly service. Highly recommended.
From booking to completion service is great. With great communication and polite staff.
Used every year for last 10 years + to service boiler. Great service
APW service my boiler every year. They are easy to contact, very friendly and fairly priced.
Yearly service on time at agreed date. Aways notified in advance when service is due. Great service by expert staff. Always available if and when needed.
We used APW to install a new boiler 12 months ago. The quality of the installation was exemplary and the engineers were very professional and skillful in their work. I have recently had my boiler serviced and, again, the work was carried out in an efficient manner. Any questions I had were answered with the minimum of fuss. in summary, APW provided a first class service. APW serviced my boiler again this year. The work was carried out with their usual efficiency and professionalism.
Used APW for years - upgraded our boiler when converting from oil - great team - Just serviced it again - would highly recommend.
Excellent service from booking my annual appointment to Ben completing the work. I am also disabled and nothing is too much trouble to support me. Thank you
I have used APW for several years and have always been pleased with the work done, no change this year! As always the servicing of my boiler was done efficiently and I was well informed of when the work would be carried out. Charges seem very reasonable. Happy to recommend APW to anyone
APW Services have been servicing and repairing our central heating system since 2017. They have consistently demonstrated an extremely professional approach and extensive knowledge. On top of that they offer a friendly approach and are happy to explain faults and provide options to rectify them. Response to phone calls and emails is excellent as is the booking process, they always turn up at the designated date and time. Highly recommended.
Been using APW for years. Always great service. Positive staff. Do the service of boiler and cylinder quickly and efficiently.
Highly recommend APW. We had our boiler service a few weeks ago and Ben noticed our downstairs thermostat wasn't working. He came back to replace it yesterday for what should have been a quick and easy job, but ended up having to fix a whole host of problems that the previous owners of the house had left us (and only charged us the original quote for the new thermostat). He explained everything so well and is a lovely guy. Very grateful for his expertise and will absolutely be going back to APW in the future.
APW have serviced our gas boiler for many years. As a result, it's still working perfectly two and a half decades after we bought the house! They're professional, highly reliable and excellent value. We thoroughly recommend them.
We had our boiler and gas fire serviced by APW and we were extremely satisfied with the professional way the jobs were undertaken. A very thorough job.
Engineer was excellent. Price was expensive for a small job and low cost part.
We needed an emergency callout three days before Christmas. Adam managed to provide a temporary fix so we had heating and hot water over the holidays (thank you!). Since our boiler was old, Ben and Adam have since replaced it and upgraded our entire heating system. The work done is top notch with minimum disruption, despite being a difficult refit. Would highly recommend!
Excellent service from APW as usual. We've used them for years to care for our boiler. They arrive on time, do a top job and prices are reasonable. 💯 happy!
Excellent friendly service. Ben carried out the work to a very high standard, he acted in a professional manner and was very knowledgeable in all aspects of central heating. The administration side of APW services was also excellent and included a text message confirming arrival time. Highly recommended ⭐️⭐️⭐️⭐️⭐️
A very professional reliable and friendly staff and I have no hesitation in recommending them to neighbours and friends.
We had a new boiler fitted and received excellent service from Ben @ Adam. Everthing was left clear and tidy and a lovely new boiler. Really pleased with the service we received
Prompt service when there's a problem. Can be relied upon to repair any heating problems. Friendly.
⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Service from APW Services! APW Services has been nothing short of exceptional. Ben and the team are excellent—friendly, professional, and always right on time. It’s refreshing to work with a group that genuinely values punctuality and customer care. Their booking system is fantastic as well. I was kept fully updated with reminders via both email and text, which made the whole process smooth and stress-free. What really sets APW Services apart is how they go out of their way to help. They take the time to explain everything clearly, look for the most cost-effective solutions, and genuinely try to save you money where they can. That level of honesty and dedication is rare. Highly recommend APW Services to anyone looking for reliable, trustworthy, and top-quality plumbing service. I’ll definitely be calling them again!
We have used AWP heating to service our Oil Boiler for the past 8 Years, They are always Thorough, Reliable,and Pleasant to deal with, we would have no difficulty in recommending them as we consider them to be trustworthy honest and in their work, communications and final billing, a great example of a Really good family business, Thank you Adam and the team. Brain Kay
APW recently replaced our outdoor Worcester Bosch Oil Boiler. They did a great job. Quick, efficient, clean and a reasonable price. The lads were great to have around. Would highly recommend this company.
Very polite & helpful .. Been with them for years & never fail to please
Fantastic service, friendly staff, excellent work at reasonable prices and very tidy. Would highly recommend
Apw excellent service l needed a boiler repair Adam arrived at 5.30 left at 8.00pm he wanted to complete the job to give us our hot water and heating back carnt thank him enough definitely recommend 😀
Very helpful and efficient service from a local company. Always go the extra mile. Thanks!
One year one from my last review and nothing has changed: still first class service! Adam and his son Ben have looked after us at Breedon Hall since we moved here in 2011. Always an exemplary service, delivered on time and to a high standard which is much appreciated. You would have to go a long way to find a better heating engineer. Well done to all at APW Services!
Excellent, friendly service from this family run business. Will use again and would definitely recommend.
Excellent boiler service and work undertaken. Couldn’t fault them. Ben and colleague were brilliant. Local company. Would highly recommend.
We had been having issues with water flow for a few months. They came, diagnosed the problem, and water flow now better than it’s been at any time since we lived here. Excellent service.
Serviced main boiler and pressure system- very efficient and great to work with- definitely recommend them and will use again
Adam, Ben and the team are always friendly, prompt and do a great job.
Fantastic service has always would highly recommend always have boiler serviced by them
Brilliant service as always, efficient & reasonable. Would definitely recommend.
Exemplary customer service, arrived on time and very competent in their field. Highly recommend this company
We started using APW in 2021 for a major boiler replacement issue and have been with them since. Last week we found out about a gas leak in our hob and they sorted it out very quickly. Highly recommend them.
APW to the rescue once again! A problem with our boiler quickly resolved - and down to a faulty part. Prompt and expert as always.
Our heating pump failed just as my wife came out of hospital. Ben came the same day and fitted a new pump which restored the heating. Excellent and efficient service.
Recently had our annual boiler service and as always a prompt and efficient service was provided. We would never use anyone else. Top class service.
Excellent service from a friendly professional team.. would definitely recommend.. thank you
APW provide a highly efficient and professional plumbing and heating service. They recently carried out a major heating job at our house and we were extremely impressed by the competence and skill of the engineer. We can highly recommend APW.
Adam came out at short notice on his day off to sort out an issue for my elderly parents. Can’t thank him enough for such great service.
So my central heating stopped working on Dec 19 got the company who fitted it out on Dec21 changed lots of components in it still no good. came back on dec24 still not working so got In touch with APW came up with a plan to renew and replace the boiler and lots of pipework and am very happy with the work they have done. All cleaned up and working great now . Don't bother looking around just get these guys out So happy now.
Swift boiler service, work carried out efficiently - as always, advice given on future system improvements. Highly recommend APW.
we have used APW for a couple of years now, and continue to be impressed at their professionalism, and excellent service. They are prompt, courteous, and do a great job, and we always feel that their charges are reasonable and appropriate. Previously, we had a terrible experience with someone who charged high prices, and didn't carry out the work correctly, resulting in a costly (and time consuming to get repaired) damage, which ultimately rendered our boiler not just broken but unfixable. We intend to continue using APW as our plumber to the exclusion of other services, going forward. I cannot recommend them highly enough.
Excellent clean boiler service Reasonably priced. Defo recommend
Great service, great price and very reliable what more do you need. Highly recommended.
We regularly use APW Services for plumbing work and found them to be very good. There were complications on the last job but nothing was too much trouble for Ben and we have no hesitation in recommending this company
We have been using APW for many years and would not hesitate to recommend them. They are a friendly and professional team and are always happy to discuss our needs be that heating or other plumbing jobs.
We recently wanted to upgrade our boiler after 25 years of service from our old one. APW provided us with a very reasonable quote for a new one based on the needs of our household and Ben and Jake did an excellent job of installing it. Everything is running smoothly and efficiently and we couldn't be happier with it. So glad we decided to upgrade from the old one and would have no hesitation in recommending APW.
Very lucky to have such a wonderful company in the village. Polite, professional, knowledgable so lovely throughout the whole company. Would not want to trust anyone else! Thank you :)
Very efficient service. The repairs carried out on our underfloor heating manifold was quite difficult due to access to the manifold, this phase the engineers they were very competant and friendly. The repair estimate was aheared to.
Always had excellent service from APW. Installed my boiler and service it every year. Wouldn't have any other company. 5*
I had the pipes under ny sink fitted, they did an excellent job was done very quickly and they were very friendly Value for money too would definitely recommend
Always a pleasure to have a friendly and efficient service. Highly recommended!
Excellent, first rate, service and information for our boiler service received as usual. Highly recommend APW for their professionalism and skill. Ken and Irene Davies
APW services are the most reliable & trustworthy heating engineers, they installed & now maintain our system to the highest standards. Very highly recommended.
My boiler which was serviced by another company was found to have various faults and a warning notice was issued (DO NOT USE). I called APW Services who had a look at the boiler and determined that the faults raised by the previous company were invalid. They saved me a fortune and gave me peace of mind that the boiler was OK. The technicians were very professional.
Brilliant service, quick and easy to book in, arrived on time and gave helpful advice as part of our boiler service. Thanks.
Great service
Whilst working at a neighbours house they kindly came to me and checked and adjusted my radiators as well as giving me good advice. Very helpful.
I had a problem with the boiler and Adam sorted the problem quickly and explained what had caused the problem and what he’d done to fix it. Great family business
Great communications, prompt, friendly service - high quality of work. What more can I say! Highly recommended...
Excellent boiler service and recognised the special care needed for the person they dealt with
Brilliant service to renew valve (in very awkward position)on condensate boiler!
Fantastic, as always. Very reliable, punctual and professional. Highly recommended for boiler service.
Great service again, we’ve not used anyone other than APW for over ten years and they continue to provide a top service.
Very prompt service, got me out of a fix. I would highly recommend this company.
Fantasitc service as always from Ben and team - responded speedily to nightmare of a plumbing leak and all patched up quickly and efficiently. Can't be faulted.
High quality work, turned up when they said they would and after replacing the boiler Ben made sure we knew how to use it. I’d thoroughly recommend them.
Ben was very knowledgeable and courteous. They had to change my appointment but kept me informed and arrived at the rescheduled time. Definitely recommend APW and will be using again to service our boiler.
We had a great experience with APW. They were friendly, professional, answered all of my questions, and did a great job fixing the problems we had. I am happy to recommend them, and I plan to use their services again.
Adam and now Ben have looked after our central heating system for 11 years and I hope will continue with the excellent service we have always received. Always polite, helpful and a pleasure to deal with. Arrive on time with fantastic communication from Fran 👌
Have used this company for about 6 years. Always punctual, professional and sort out the issues. Highly recommended
Fire and boiler serviced by AWP. Great service will definitely use again 👍
Fabulous service to replace a broken isolation valve and fit a new shower pump. Very knowledgeable. Left no mess and very competitive price. Will definitely use again
Always a friendly and good service with reminders of appointment and phone call before arrival. Use them for all boiler services and today for a cooker fit. Fair price as always and great service....as always!
Would highly recommend. Swift relaible and value for money.
Been using them for a Number of Years, good service and friendly
Great service as usual from Ben, great communication before the appointment, arrived on time, job completed quickly and professionally and a fair price. Would highly recommend.
Excellent service, arrived exactly on time, carried out the work quickly, safely and cleanly. Was polite and helpful when asked questions. Fantastic service.
A full 6 days to install large new heater and boiler system was completed professionally and courteously with unforseen problems in our 1840's house overcome. First rate performance.Thank you.
Very pleased with the service , as always friendly , helpful , on time and as usual very efficient service
First class, professional service from Ben at APW as always - have been using their service for several years and the team are extremely helpful and personable.
Replaced the boiler in our house.Very efficient..job well done
Booked APW for a boiler service, turned up on time, efficient, polite and friendly, would recommend and will be using again
Excellent plumbing firm. Had our boiler serviced by their engineer Alex and his assistant last week. Very efficient and thorough service, very pleasant and helpful engineer, would highly recommend this company.
Great customer service and some excellent advice too. Thank you Ben.
So today I had george come out to do so work for me. What an excellent service and fully professional. Carried out the work successfully, neatly and never made a mess. Top company highly recommend thanks again guys much appreciated cheers josh
Fantastic service. Nothing was too much trouble and Fran went out of her way to get an engineer to me, so my boiler was up and running again, ASAP. 100% recommend.
APW are a reliable and trustworthy service. I always value and trust their opinion, both on routine maintenance and larger jobs such as new central heating.
As always a Professional and quality service. I’ve had them help improve my heating system, service my boiler and manage my rental. Would have them back every time.
We’ve used APW before. Prompt, personal & professional service as always
Always a fantastic and thorough service, with nothing that’s too much trouble. Very professional service
Prompt, efficient and helpful annual service. Wouldn’t go anywhere else.
APW have done a number of jobs for us and we’re fantastic support in an emergency situation. Would recommend!
We have used APW for a number of years initially servicing our old boiler and keeping it going, then putting in our brilliant new boiler and now servicing that. I would highly recommend, always friendly and quality work.
Serviced my boiler in an hour ,very reliable and good value price
Amazing annual boiler service as always. Very knowledgeable and honest
Ben did an excellent job servicing our oil fired boiler. Would highly recommend. On time, friendly and very efficient. Will definitely be using this company again in the future.
Following our annual service,Alex found a fault on the boiler.The part was ordered and fitted by Ben.Always happy with the service we receive from A.P.W.
Adam sorted the problem with his usual efficiency. Prompt reliable service would recommend without hesitation.
Excellent and friendly service as always. Alex replaced a radiator and added a new one in my sitting room. Everything done neatly with minimal upheaval. Efficient and reliable work and I have no hesitation in recommending APW.
We have been using APW Services for the past eight years and have always been very happy with the friendly, courteous and efficient service received.
Great communication before visit. Arrived on time. Good quality job as always.
Another annual service. Thanks Ben for looking after us, polite and professional just like your farther.
An excellent service on my boiler would highly reccomend.
Friendly, professional and reliable company.
Very professional and punctual. This is the second time they've serviced my boiler and hopefully not the last time! Highly recommended!
This company serviced my old boiler until it gave up. Superb service fitting a new one. Just had a problem with a radiator and Alex was here to sort it straight away.
Always a prompt response and honest assessment. Strongly recommend (and have done in other public spaces.
Excellent From Initial Contact To Completing the Job. Used On More Than Once Occasion And Will Continue To Do So. Highly Recommended
Incredible service from Adam who had to use all his experience to identify a number of faults on our boiler. At one stage I feared that the boiler was dead and would need replacing, but it is now purring away like new. Top tradesman, honest and trustworthy, fantastic 😊
Boiler service by APW was efficient and thorough.
Have used APW for over 10 years. Reliable and excellent.
Good efficient service, as alwys
Excellent, efficient and friendly.
We are very happy with the boiler service carried out by Adam. Helped us sort out cold radiator problem. Good overall. Would recommend.
Efficient pleasant and did the job will always use them
fabulous service, punctual and courteous.
Excellent service as usual. On time and knowledgeable staff. Thanks
Prompt efficient service. Very reliable and trustworthy. Excellent
We have had APW looking after our boiler and gas fire for many years and when we needed to upgrade to a new boiler they provided an excellent installation service, incuding upgrading to new Nest thermostats. Both Alex and Ben were very knowledgable and explained everything, and I was impressed by the quality of their work. I would highly recommend them.
Always enjoy our time together servicing the Rayburn... Our day invariably ends up with me learning something new. Adam is generous with his knowledge which for me is very much appreciated. I have been employing Adam's services for a number of years and he's never let me down. I look forward to many more years of trouble free service from Adam and his team.
Thanks for a very efficient and timely boiler service and advice on energy saving!
I cannot speak highly enough about this company. APW have completed three jobs for me in the last couple of years which have always been done to a very high standard. Recently I had an issue needing a new cooker hob fitting which other engineers had messed me around with. APW did the job quickly and very neatly for which I am very grateful.
Very professional
Always an excellent service with lovely friendly engineers!
Never had a major issue with our boiler/hot water tank but APW have serviced them regularly and we've always had efficient, friendly service from both Ben and Alex, who don't mind answering any questions I've had and always go the extra mile.
Usual excellent service and knowledge. I can't recommend them highly enough.
Brilliant and proafessional service hard to find company like this
August 2022 (SP) - APW services have repaired my heating system over many years. Yet again, Adam did a brilliant job sorting out the latest problem. Would highly recommend.
Attactched boiler flume to neighbours wall, causing massive noise disturbance to them. Ignored calls and messages from my wife after installing for months. Very stressful still unresolved 8 months later
Reliable, knowledgeable , trustworthy and efficient. Have enjoyed dealing with the business for several years now servicing our boiler and gas coal effect fire. Adam and Ben have looked after us and both are highly professional.
Prompt service, informed of progress, good job. Would certainly use again.
Professional and efficient service. Thank you Alex.
We had no water or heating at christmas and adam came straight out and resolved the issue , we have used him 3 times and we could not recommend him high enough.
Our oil fired boiler needed attention and APW Services were recommended to us. Adam came out to service the boiler despite them being extremely busy. He knows his trade inside out and made sure the boiler was in top working order. Highly recommend. Excellent service from a top class Plumber. Thank you for your brilliant customer service.
Made an appointment and gave full details of the boiler. They sent an engineer out, who had never seen this boiler, even though it was 6 years old. The engineer had only been qualified for 9 months and he didn't know what he was doing, so he had to call his colleagues. Another guy came to assist him thankfully. By now had lost confidence that we were getting a good service for the boiler. They were going to return to do extra work, but when we called to get an appointment, the company was a bit sharp on the phone. We have had someone else to sort out the other problem, who actually knew what he was doing
Excellent service as usual Cannot recommend highly enough. Adam definitely knows what he is talking about
Adam came to see me the same day to fix my boiler issue which many other plumbers had refused or “promised” to fix for months. Amazing service and the problem was identified and fixed within minutes. Highly recommended, great service and a top gentleman. Thank you!
Friendly and professional
Fantastic service from APW Services! I can highly recommend APW, Adam was a pleasure to deal with and very quickly solved our issue for a great price. It was nice not to have a tradesman looking for a quick bodged solution! Don't hesitate to give them a ring!
Area
Areas covered
Leicestershire, Nottinghamshire
Opening times
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- OFTEC
- Commercial work
Also available in East Leake
Is this your business?
Claiming it is free: edit your details, add photos, and take bookings direct. We’ll add the verified badge once we’ve confirmed it’s you.