Frappell and Knight

Great service from start to finish.

Outstanding service again. Thank you.

Top class service from start to finish, great communication, arrived on time, the owner Lee and the plumber Ed are very friendly and attentive chaps. Neat and tidy workmanship and would not hesitate to use this company again. Highly recommended.

F&K fitted the under floor heating and air sourced heat pump into our house when it was built. So basically came with a recommend from the builder. There's a 5 year guarantee and they service it every year along with y neighbouring houses. To that end they're proactive and always respond positively to any questions or queries by either email or phone. Friendly and professional. Fully recommend them

Great service once again from Frappell and Knight. Despite the current difficulties in stock levels etc, we received a prompt quote and the new radiators and plumbing have been fitted. Lee has done a fantastic job, would highly recommend.

Called about 4 weeks ago asking if they give me quote to remove and reposition a radiator was told Mr Frappell would call me back, still waiting. Don't bother.

Had a new boiler put in 20 months ago, cable was penetrated under floor boards at the time. When the floor boards were fefitted it was lumpy and bumpy to walk on. No aftercare. As mentioned by another reviewer : bad PR. would only award 2stars

We had our boiler and full central heating replaced week of 7.6.2021 - Yes it was expensive but to be totally honest was worth it - Engineers were brilliant - Andy was mostly there, so clean and tidy and everything checked where we want it etc - Andy was really helpful and a top guy - couldn't of asked for a better person to do the work - Russell and John the electricians were brill - Kevin Frappell good - wonderful service and the heating system / radiators look fantastic - really pleased with the job - very much recommended

Very efficient and helpful but very pricey.

Trusted professional service. Frappell & Knight came to the rescue after a bad experience with an incompetent plumber.

Excellent service as always 10/10

Always so helpful

Lee helped us out in a tight spot. Managed to get the gas supply reconnected quickly and neatly.

DO NOT USE UNLESS YOU LIKE BEING OVERCHARGED. I had my oil central heating boiler serviced by them at the reasonable price of £108. Then my Honeywell programmer went wrong and they came they came out with excellent speed that afternoon and replaced it. It was a simple job and I was charged a call out fee of £84 plus replacement Honeywell ST9400C time clock which is on the internet at between £66 to £80. I was charged £120 for it, nearly twice the retail price. I shall not be using them again. To be fair, since writing this review, I have received a further communication from them refunding me £72. Such a shame they did not offer this when I first complained to them. I suspect that they are an honest company who have got their PR badly wrong. In view of this I have changed their rating to three star although I still shall not be using them again.

Had no hot water first thing on a Monday morning-Lee was passing through to another job so popped in, he quickly identified the problem and fixed it. Highly recommend

Just had a problem with our water softner. Very good response from engineer. Isolated water supply so that we could use mains. Excellent, courteous, and speedy response.