D F Plumbing + Heating
4.1(39)Deepcar • OFTEC




Services
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Power flush
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Heat pump installation
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Oil boiler installation
Reviews
4.1
D F Plumbing + Heating is praised by several reviewers for boiler installation and servicing, radiator work, oil tank fitting and an underfloor heating job. One reviewer reports years of use across boiler replacement, servicing and radiator work, and others describe tidy work areas, friendly service and helpful advice, with one saying the firm explained how to use a new Hive system. Several reviewers report poor communication or missed appointments, including one who waited two afternoons without contact, another who says a booked visit did not happen, and one who was told the tradesman had slept in. One reviewer says an unsafe and unworking boiler was left after a service and a return visit was forgotten, and another describes a £200 charge for about ten minutes' leak diagnosis as a rip-off. One reviewer reports a £70 charge for a short boiler look with no work done and later a bad attitude when asking about a return visit.
I have been using DF Plumbing & Heating for the past 14 years. Just recently they have fitted a new Worcester Bosch boiler after servicing my old WB boiler for the past 14 years. They have also serviced the Fire, replaced radiator valves and a radiator without any major disruption. Great service always received.
Would've put zero,waited in 2 afternoons, no message to say can't make it had to message myself, two wasted days really,if that's how they do business god help them.
Excellent people, excellent service and great value.
Great customer service. Thanks Lewis
Excellent service provided from this long established family firm.
Excellent service, from servicing oil boiler, fitting hot water system and fitting bath when the OH’s back had given up! Always a quick follow up after enquiry, work areas left tidy, friendly and local business.
Completed new service works (pressurised hot water system, new heating and hot water remote controls) and ongoing annual service works efficiently annd too an high standard and in a timely fashion at a competitive rate. Have no hesitation in recommending them.
Just had an oil boiler service and upgrade to the tank oil monitoring gauge. I was helped on appointment time too, which meant a lot. The guys installed my boiler and I completely trust them based on the care, knowledge and professionalism shown to me. I would without reservation recommend this business and will always use them.
First class company! They provide a very Fast, reliable and efficient service and I have no hesitation in recommending them. I use this company for all my heating and plumbing work including annual gas safety certification for all my tenanted property’s.
Great service from D F Plumbing & Heating. Needed a boiler fitting after no water or heating for 3 weeks, they fitted a new boiler and flue and were done before 4pm, and registered it to guarantee the 10 years warranty. Great lads, would certainly recommend.
Excellent job completed as always by Lewis Always goes over and above
Very prompt service, professional, highly recommendable! Lewis is very competent with a no nonsense approach!
Good service. Did the work efficiently. Have used for both installation and service and there’s never been any problem.
Our fist contact with David and his son was during “Beast from East” the day our regular plumber was unable to come out to sort out frozen oil pipes but credit to David he did managed to come out and sorted heating for us. Just to put a context we live out in the woods and I found David very considered and professional. Since that day I relay on David and never been let down. They have recently installed new oil tanks and we are very happy with the service and support they provide.
So pleased with our new boiler thanks to David, Lewis and Alex. What a great family business and their breadth of knowledge and experience is very reassuring. Having used a big firm for the past 10 years for all our boiler needs, we definitely made the right decision in going for a local and family-based business. I would recommend them without hesitation….thank you gentlemen.
AVOID AT ALL COSTS Only put 1 star as unable to put 0. Absolutely shocking ‘tradesman’, that I don’t even know where to start.. Left me with an unsafe (in my opinion), and unworking boiler, signing this off after a service as ‘passed’, yet wasn’t working within hours of him leaving. Then arranged a date to come back and simply didn’t show up, nor didn’t call or message. I’d booked the day off work too, and then when contacting him to find out where he was/why he wasn’t coming, I got the response ‘o s**t, totally forgot’, no apology, no alternative date to come back, nothing. He then went on holiday for a week (apparently), which is no problem if true, but after then contacting him 4 times, yes FOUR TIMES, to see when/if he was coming back, he had the cheek to say ‘we’ve not heard from you so thought you’d got someone else’. Absolutely unbelievable. Genuinely never experienced such a poor level of customer service, workmanship and professionalism in my entire life, and I can not, NOT recommend him enough.
Called them regarding a boiler leak because my usual plumber wasn’t available. They quoted £700 plus after looking for the leak. I was charged £200 for 10 minutes if that. After asking about the cost, I was informed that the charge was for the diagnosis of a leak. Absolute rip off merchants. Would not recommend this company to anyone.
Great work completed by the guys for my oil boiler and tank fitting.
Very happy with the installation of three new radiators - from start to finish got solid advice and a great service.
Excellent tradesman, when you can get them to turn up. Mainly interested in the big jobs. Very poor communication with customer and just didn't turn up for the job.
Great and personal service. Our underfloor heating works great and we’re very warm. They worked well with our other contractors for our refurbishment. Highly recommended
Charged me £70 for 30 minutes to look at my boiler system they didn't do a thing to it. I thought why am I paying £70 they havent done anything but they insisted that they needed additional parts and they would come back to solve everything but cash first. Two and a half weeks later no contact from DF, when I called them they didnt know who I was and had a bad attitude as if I had done something wrong to them. The main old guy Guy told me I was throwing toys out of the pram when all I asked was when are you coming back you said you would. They have bad attitude and entitlement, AVOID!
For the past few years I’ve always used this reliable company they’ve serviced my boiler and done a great job. They also fitted me a new soil stack for a great price. They are very knowledgeable and always look out for there customers would definitely recommend.
Amazing work in our new kitchen and back garden. Really knowledge and super friendly. Excellent service! Would highly recommend.
Helpful and knowledgeable. Came quickly
Rang as I’ve got water leaking into the house. Guy says I am too impatient and to find someone else. Very unprofessional!!!
Rung them twice, promised to be there twice, didn't show up either time. Waited in all day. No phone call, no apology. Very poor service
Fantastic Service From DF Plubming & Heating, Dan Fitted Our Hive System And Explained How To Use It. Very Pleased With All The Work Carried Out, Very Professional Company Highly Recommended.
The team at DF Plumbing have serviced my boiler for a number of years. Both Dave and Lewis are always happy to take calls and offer help and advice over the phone. When it came time to replace my boiler they were very helpful, making sure I got the right solution and offered good advice, presenting a couple of options with pros and cons. They started work on time, completed it slightly earlier than planned and within the budget they originally advised. They even went the extra mile and collected the thermostat I wanted as I wasn't able to get out. I would certainly recommend them regardless if you need something small or have a larger project.
Excellant Service
Great service. Thank you. Managed to get a replacement CORGI certificate for a boiler he installed years ago for my mum who is now 94 years old. It has given good service :- on 24 hours a day for years with regular servicing.
Great service,Dave came at the arranged time did the jobs and managed to have a chat at the same time all for a reasonable price,would recommend.
Very unreliable. The first time I used DF Plumbing they arrived over an hour late. Next time called them to fix a leak, spent Monday to Friday trying to get a date, finally agreed to come Saturday morning after a call Friday evening and confirmed a time window. Half an hour after the agreed window passed so I called to be told 'I sletp in mate".
Did not reply much to my surprise.
Been using these guys for a number of years now, good reliable and prompt service, never had a problem with them.
Came when they said, stripped and cleaned the boiler. Friendly and helpful would recommend
Area
Opening times
- Monday9:00 AM – 7:30 PM
- Tuesday9:00 AM – 7:30 PM
- Wednesday9:00 AM – 7:30 PM
- Thursday9:00 AM – 7:30 PM
- Friday9:00 AM – 7:30 PM
- Saturday9:00 AM – 7:30 PM
- Sunday9:00 AM – 7:30 PM
Additional information
- Gas engineer
- OFTEC
- Landlord work
- Work guaranteed
Also available in Deepcar
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