Southgate & Culham Ltd
4.5(15)Debenham • APHC • OFTEC
Services
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Oil boiler installation
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Reviews
4.5
Southgate & Culham Ltd is described by several reviewers as friendly, helpful and knowledgeable, especially around boiler servicing and repairs, with one customer saying they had used the firm since 2017. A few customers report that it took time to explain things to them, and one appreciates that the firm came out and sorted a plumbing problem even though it was busy. One reviewer was pleased with a boiler install that went smoothly, and another recalls a helpful response when a boiler lost pressure after a holiday. However, one person says the firm advertises emergency cover but refused to help because it was fully booked, and another reports that calls were not answered or returned. One customer also describes the service as good old-fashioned service at a very reasonable price.
Superb service, helpful, friendly and reliable. I've been a customer since 2017 and I honestly can't rate these guys highly enough. From the installation of a new heating system and subsequent servicing and repairs they have been professional, friendly and very helpful.
Excellent service, very thorough.
HONEST DECENT COMPANY Had the pleasure of them today to service my grant boiler, There response was prompt she took pride in her work, she explained everything. I felt the service and some knowledge along they way was all very worth while. I couldn't praise her enough, all the best and a company I would call. Thank you very much
Quick response, excellent problem solving and a very positive personality.
Excellent service from Southgate & Culham who installed our oil boiler and now service it yearly. Great firm to deal with a quick email and jobs a good un. Thanks all.
S&G installed our oil boiler over 5 years ago now and have always been helpful and friendly whenever we've needed repairs to the system or advice. I would not dream of going anywhere else.
Advertise emergencies but refuse to help saying they are fully booked, when my boiler needs replacing I'll go elsewhere.
Excellent service, very helpful and knowledgeable.
Lots of positives could be said but in a nutshell....... Just simply good old fashion service at a very reasonable price.
Made a real effort to come and sort our plumbing problem - even though they were busy. Did a great job
We had a site visit book but our boiler finally packed in so Southgate & Culham (Nikki) helped out by giving us a quote over the phone confirmed that our choice of boiler (Worcester Bosch ) were market leaders. Kevin then arrived 0n time to confirm all the details ,the quote came out cheaper than we though which in the light of our position (no hot water etc) was very refreshing. 3 days later Wayne the fitter arrived again on time and proceeded to fit our new boiler with no hassle or stress at any time just great re-assurance. The whole experience from start to finish has been 100% positive, and we feel very pleased to have been dealt with in such a totally professional way by a totally professional company.
We had a site visit book but our boiler finally packed in so Southgate & Culham (Nikki) helped out by giving us a quote over the phone confirmed that our choice of boiler (Worcester Bosch ) were market leaders. Kevin then arrived 0n time to confirm all the details ,the quote came out cheaper than we though which in the light of our position (no hot water etc) was very refreshing. 3 days later Wayne the fitter arrived again on time and proceeded to fit our new boiler with no hassle or stress at any time just great re-assurance. The whole experience from start to finish has been 100% positive, and we feel very pleased to have been dealt with in such a totally professional way by a totally professional company.
Don't answer the phone or phone you back when you leave a message.
S&C installed our gas boiler 3 years ago and were great from the start. At the time we didn't have a gas supply so were looking at oil and they took us through the options. On the installation day they were great - efficient, tidy and sorted out our crazy plumbing. What prompted this review was coming home from holidays and finding the pressure on the boiler had dropped and not being able to figure out how to repressurise it. S&C were brilliantly helpful and the installer remembered where the hose was for me - obvious when pointed out but I was looking in the wrong place. You don't get that with British Gas!
Area
Additional information
- Incorporated 2005
- APHC
- OFTEC
- Landlord work
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