Glendevon Energy Company Ltd
4.8(36)Crook of Devon • MCS • OFTEC




About
Glendevon Energy Company Ltd is a heating firm based in Crook of Devon, trading since 2005. They install heat pumps and look after them afterwards, with servicing and repairs when something goes wrong. Customers say they are friendly and helpful, that the engineers know their stuff, and that they give clear explanations and advice and keep in touch well.
Services
- Request quote
Heat pump installation
- Request quote
Heat pump servicing
- Request quote
Heat pump repair
Reviews
4.8
Glendevon Energy Company Ltd is praised for friendly and knowledgeable heat pump and biomass service. Reviewers often mention clear explanations and good communication, and several name engineer Nigel and Kenny positively. One reviewer calls the service excellent but very expensive, saying the yearly check costs too much for simple work. Another reports a fault being worked on that came from a previous installer, not Glendevon. Overall, the feedback is strongly positive on service and advice.
We have just had out ASHP serviced by Glendevon Energy.The communication was excellent From start to finish.I felt very confident they know what they are doing. Highly recommend !!!
Excellent service from Glendevon Energy. They are quick to respond and everyone is professional and friendly in their approach. The engineers are technically very knowledgeable and willing to explain how things work in easy to understand language. I am delighted with Glendevon Energy.
The house we moved into has a Groundsource heat pump. All was going ok until it wasn't. Glendevon were recommended to me by a local plumber in Kinross. I was really impressed with the service, from the team in the office, through to Nigel - the engineer who came to get us back up to speed. Not only did Nigel resolve the issue, he explained how the system actually worked, showed me how to do some basic maintenance on it myself, as well as giving me a plan for bringing it back up to full health. It's pretty rare to find this level of service, knowledge and patience so I have zero concerns with recommending Glendevon.
Glendevon have looked after our air source heat pump now for a couple of years and their service is excellent. They have been working hard to overcome a fault in our system (the cause of which was poor installation by another contractor) and we have been delighted with the way they have worked hard to fit us in when they are already very busy. The customer service on the phone and by email is very friendly, their ongoing communication is excellent and the engineers who have attended have also been friendly and accommodating. Cannot recommend highly enough. Thank you to the whole team that have worked together to give a warm and happy customer!
Excellent service from an engineer who clearly knows his stuff and cares about the work he does.
Very professional, courteous and keep to their word.
Annual Service carried out today. Organised in advance. Engineer arrived on time. Work carried out in a professional and courteous manner. Would highly recommend.
Excellent service. Easy to book appointment for ASHP service, engineer was very friendly and provided excellent advice to improved the efficiency of our system. Will use again.
We are really happy with the service they provide us, as well as their professionalism. We really recommend it.
Easy to make contact for service arrangements. Competitive price. Engineer was very thorough and happy to take the time to answer questions helpfully and offer advice in respect of the operation of the system and the optimum settings for efficiency and comfort.
Very impressive service for my ground source heat pump. The engineer's demeanour and approach to the work was faultless. Extremely competent and very willing to help with questions and advice. Would unhesitatingly recommend Glendevon Energy. Thank you Nigel.
Excellent service from Glendevon Energy for our heat pump service. Would definitely recommend.
Air source heat pump annual service carried out. Good communications from head office. Engineer was very knowledgable of system and spotted a few things missed by the original vendor in previous services. Made a few suggestions to adjust control settings and system seems to be performing better as a result.
Our second year as customers of Glendevon Energy and we could not be happier with the service, advice and general handholding we receive for our biomass system. They work closely with us to ensure we get maximum performance from our system and would not hesitate to recommend Glendevon.
Outstanding service! Glendevon originally installed our heat pump so it made sense to ask them to carry out the yearly service. The engineer arrived when they said they would and was very polite, informative and tidy. Highly recommend.
So glad to find a local company able to provide service and maintenance for our ground source heat pump. Kenny is a fantastic engineer with superb knowledge. Indebted to you Kenny, thank you so much.
Kenny the engineer was very thorough. And it was apleasure to seem him again for our annual service of our heat-pump (Mitsubushi Ecodan)
Excellent service, great support with biomass boiler
Excellent Service
First class service. The engineer was polite courteous and very knowledgeable, all work was carried out efficiently and workplace left clean and tidy.
Had our heat pump serviced the other day. Very friendly and a top quality job. Kenny is a real asset to the company, he took time to explain everything clearly, didn't rush anything, and was accommodating of all my questions. Top lad!
Accomodating, efficient, all service work explained and an excellent price. Glendevon encapsulates everything a reliable local business should be. Bravo guys...
My annual heat pump system service was performed efficiently and thoroughly. The engineer had noted a comment on the worksheet from last year and bought insulation material to protect the outside valves. He reiterated the information given to me previously that Glendevon Energy would always respond promptly to any request for information and support. As the company is local, this gives me great peace of mind. I have no hesitation in recommending them for any green energy installations or maintenance.
Air Source Heat Pump System Serviced. Done on an annual basis. Organised a few weeks in advance. Very professional, courteous and punctual. Would highly recommend.
Glendevon Energy installed and serviced our biomass boiler and always gave excellent service. They now service our air source heat pump and their engineers are very knowledgeable about the system and have helped us to get it running perfectly
Great service, but VERY EXPENSIVE! I have had a 6-year relationship with Glendevon Energy, who installed and service my Nibe heat pump. Their service is excellent. Nigel, who is the engineer servicing our unit "know his stuffs" and does a great job. The only dissatisfaction I have is that they charge too much for the service. It's a pretty simple check each year, but it costs way too much!
I love everything about this business! I have been with them since they installed my biomass boiler in 2010. I always get help when I need it, whoever comes to do the service is friendly, helpful and respectful of my property. I am always kept up to date on any developments, such as changes in possible pellet suppliers, when service is due etc. They also installed pv panels for me which have been a great success, and don't need servicing. They managed to keep all services going through lockdown, obeying all recommended precautions. i don't think they could be bettered.
Wholly professional, from initial contact to the completion of the service of an Air Source heating system. Good website with easy contact and most of all, they did what they said they would.
excellent communication and first class engineer on site, would highly recommend
Very professional service. Took the time to explain what was done and how to monitor performance of the thermal water system. Cannot fault.
A very nice engineer called Nigel services our heat pump and explained how to work it and how it worked in great detail he had a lot of patience and answered all our questions as this was all very new to us so well done Nigel for making us feel a lot warmer and most important a lot more confident about what we are doing and well done to all glendevon team for being so efficient and very pleasant and helpful to speak to thank you all Mr and Mrs Gray .
Friendly and prompt, good communication re expectations. Service and repair carried out in the timescale expected. Will definitely be using you in future. Thanks.
Area
Opening times
- Monday8:00 AM – 4:00 PM
- Tuesday8:00 AM – 4:00 PM
- Wednesday8:00 AM – 4:00 PM
- Thursday8:00 AM – 4:00 PM
- Friday8:00 AM – 4:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2001
- MCS OFT-503196
- OFTEC
Also available in Crook of Devon
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