Total NRG Ltd
5.0(29)Cresswell • MCS




About
Total NRG Ltd is a heating engineer based in Cresswell, trading since 2008 and covering Staffordshire, Stoke-on-Trent, Derbyshire and Shropshire. They fit underfloor heating, install heat pumps and put in battery storage, and they take on commercial work as well as domestic jobs.
Services
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Heat pump installation
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Reviews
5.0
Total NRG Ltd is described by several reviewers as knowledgeable and helpful, with Bryan and Clair often named as good to deal with. Reviewers report professional installations of air source and ground source heat pumps, with some praising neat work by named fitters and clear explanations of how to use the equipment. Aftercare is mentioned as good by more than one reviewer, and several say their systems work well or are economical to run. One reviewer says a second firm found installation mistakes and broken components, which Total NRG then replaced, and another mentions that bringing in a boiler caused a few problems that were quickly sorted out.
Excellent service from initial design consultation with thorough advice and experience. It enabled us to make wise upfront decisions, fully costed so we had no regrets post installation. The quality of install was exemplary and the back up service is fantastic.
We have just had air source heating fitted by total nrg they are very knowledgeable, josh and cam who fitted the system were very polite telling us what was going to be done each day and there work was to a very high standard ,great job from start to Finnish from total nrg ,i would highly recommend total nrg
We were given the details of total NRG from our neighbor, our heating system had failed, as they had installed a cheap system when the house was built. From start to finish the whole service from Bryan and his team was excellent , great communication throughout and professional installation with a clear explanation of how to use the equipment. They only fit very high quality gear which gives tremendous piece of mind. I will now be using them for a solar installation at the same property thanks so much
Great experience with professional delivery. Bryan, Clair and the team are deeply knowledgeable, responsive and a pleasure to deal with. The ASHP is working well.
Really happy with the service from Total NRG. They installed two air source heat pumps for us and the whole job went really well. Bryan was very helpful from the start, and Josh and Cam were great — friendly, hardworking and did a very neat job. The aftercare has been really good as well, which is reassuring. It is nice to deal with a company that still supports you after the installation is finished. Would definitely recommend Total NRG.
Excellent experience with Bryan, Clair and the whole team at NRG. Installation smooth, clear and professionally managed.
Have had two air source pumps fitted to accommodate water and central heating. Very professional company. Our system deals with two buildings very efficiently. The technicians fully understood our complicated requirements. A high quality heating system.
Cannot recommend Total NRG enough. Absolutely fantastic company to deal with, Bryan & Clair are so knowledgeable & helpful & my air source heat pump is simply brilliant.
Many thanks to Bryan and his team for a fantastic job of supply and installation of our GSHP system. A very neat and professional install and producing great results. Update - after 12 months of use, the performance of the GSHP is exceeding my expectations. The system is economical to run with the assistance of my solar system. Would highly recommend NRG.
Fantastic product that really does make such a positive difference to your families lives..a worthwhile investment in your home for sure! They were always on hand to assist when your struggling and have always been thorough in what they do. Lovely business, lovely people and very highly recommended!!!
I Would thoroughly recommend Total NRG. They handled all of our installation of our air source heat pump system from start to finish, all work was completed on schedule, the system works very well and is economical to run. I would certainly use Total NRG again.
Great family run business. Really happy with the air source heat pump and the underfloor heating. Bryan and Clair have been extremely helpful and helped us through all the aspects of the installation. Would definitely recommend Total NRG!
Clare and Bryan are great. Thats the first thing you should know. We knew that we wanted an air source heat pump and had been recommended Total NRG. They are so personable and knowledgable and helped us through every step of the process included the grant scheme. I can't state how easy it is to like these people and their service. I am 100% satisfied with everything about them and would recommend to anyone. After care with my endless questions has also been awesome. They are hands on and know what they are talking about.
Extremely helpful, very knowledgeable and professional family run business. Would highly recommend them and would definitely use the team again.
A fantastic company and so pleased with your work and installation of our air source heat pump Josh Clare and Bryan thanks a million Graham and Amanda
We could not be more satisfied with the installation of our ASHP air source heat pump, underfloor heating, and MHVR mechanical heat ventilation recovery system. The team at Total NRG have exceeded our expectations with the quality of the installation in every aspect of the job. From the initial meeting, the advice we received was invaluable to say the least. This was by no means an inexpensive job, but when you have just one chance and opportunity to get it right, you need a company that is well versed and suitably experienced to undertake the task.
My system is an air sourced heat pump with a gas boiler as a second heat source. The heat pump installation was excellent. Josh and Ash made a very neat job. Bringing in the boiler caused a few problems but they were quickly sorted out and the system is performing very well indeed. Total NRG are an excellent professional company who will install this new technology competently and politely. A very good family firm.
Bryan and the team have been fantastic throughout my project, from system design and specification to Ash and Josh installing a ground source heat pump to the highest standard! The plant room is a work of art with every pipe and component placed to perfection. We really couldn't be any happier with the advice, products and the service as a whole. Don't even waste your time getting a quote from anyone else! Many Thanks
What a fantastic, professional team they are. So pleased with the results of our groundsource heating. We will recommend Total NRG Ltd to everybody.
Reliable , proffessional, Bryan and his team go the extra mile, full aftersales service.A great company to choose for your heat pumps and installation. Highly recommended.
Had a Steibel Eltron air source heatpump system installed during a new house build. Have used a couple local companies to sort out a few issues but was very disappointed with their incompetence. After having looked at several companies and their reviews contacted Bryan at Total NRG. He obviously knew what he was talking about and since he had placed installations in my area was prepared to send Ash to come and look over. What a difference, Ash found installation mistakes and broken components. Replaced them at the second visit and the system is now running as it should be. The house is being warmed nicely and I look forward to reduced bills as Ash reset the parameters which had been incorrectly set at installation. Thoroughly recommended.
From the very 1st conversation with Bryan it was obvious he was an expert in his field and also that he wanted to quote for the installation. His team was professional, friendly and faultless in the work done.We now have a warm house for the 1st time in my life...well pleased and happy to recommend air source heat pumps and Total NRG
Had the air source heat pump installed, it's exceeded my expectations on running cost and performance. I will always stick the NRG because it was calculated and installed properly which makes all the difference.
Bryan and his team installed an air source heat pump system for me in just one day, by working a 14 hour day without a break. There was no mess and it works perfectly.
excellent job done by Bryan, Ash & Josh on our ASHP system, we now have a cozy warm and very economical house thanks to Total NRG. I would recommend this company to anybody that is looking to renew their heating systems for a top of the range Many Thanks Ryan Banks Brumby
Very knowledgeable guys!
Area
Areas covered
Staffordshire, Stoke-on-Trent, Derbyshire, Shropshire
Opening times
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 4:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- MCS NAP-28783
- Commercial work
Also available in Cresswell
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