East Cheshire Heating Ltd
5.0(61)Congleton • OFTEC




Services
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Heat pump installation
Reviews
5.0
East Cheshire Heating Ltd is described as friendly and professional, with Luke often named for being knowledgeable, punctual and tidy. Reviewers report boiler servicing and repairs, boiler replacements, radiator installation and heating system work, and several note same-day or next-day attendance. One reviewer said Luke talked them through fixing a return valve over the phone, while another reported a heat pump survey and five-day installation. Several customers mention clear explanations and advice, and some say they would use the firm again.
Five stars. Really pleased with East Cheshire Heating. Kurt came out to service our boiler and was in and out in under an hour. He was quick and professional and did a great job. Thanks very much, Kurt. I'd happily recommend them.
Great service, Luke is lovely so friendly and does a great job.
Luke and his team are very friendly, knowledgeable and professional. I wouldn't hesitate to recommend them to anyone.
Found Luke by chance 3-4 years ago when my system developed a fault, since then Luke has installed a new boiler, at a competitive rate btw, which I have him service the very year,, Luke is always friendly, helpful and knows his stuff, highly recommend; price indicated below is for boiler replacement etc
Problem with my combi boiler was dealt with promptly and efficiently. Luke made sure one of his team was with me early on the same day. The fault was diagnosed quickly by Kurt and has now been dealt with.
What can I say? Some time ago our ageing boiler packed up on the hot water side. We were told the boiler wasn't repairable, by a different firm. So we pottered on using water from the electric shower instead. Luke had us sorted extremely quickly and importantly serviced the heating side, all at reasonable cost. We both enjoyed a proper bath for the first time in ages. Very happy experience.
Excellent service by Luke, quick to reply to requests, professional and tidy. Also a courtesy call to say he's on the way. Highly recommend *Just to add to my review on, 19/03/26- Luke talked me through an issue over the phone, and it was apparent i accidentally closed the return valve...Luke was quick to problem solve it and got my heating back on!
Luke was introduced to me through the Heat Geeks site as I was looking for an Air Source Heat Pump installation to replace my gas boiler. Luke did a comprehensive survey (which is key when getting a heat pump installed), and shortly thereafter installed the system over a five day visit in December (I was only without heat for about 12 hours) Luke was good at explaining the system to me (again heat pumps operate differently to gas boiler). As I said, the install was in December, shortly before a particularly cold fortnight in January. Initially the system was configured a little conservatively, but with Luke’s help I’ve been able to tweak the weather curve and water temperature to get a consistent, comfortable level of heat into the house. This after care is crucial as it takes a bit of trial and error to get the correct settings. Heat Geek installers give a guarantee of system efficiency, and I have no hesitation in recommending Luke for commissioning a heat pump system in an industry where the choice of suitable qualified installer is key.
I emailed about a problem with our boiler. After a couple of emails and phone calls Luke talked me through the steps to resolve the issue and followed up with a final phone call to check that it had worked. This saved both the time and expense of a call out.
Came to do me a boiler service. Very knowledgeable and booked him in to get more work done on the system to modernize it as it's an old system. Amazing attitude, friendly and knowledgeable
Luke installed a new boiler for me. Very impressed with the service. Luke was friendly and polite and his work was very thorough. He explained everything to me and I would highly recommend him
I contacted Luke last November to carry out a service on our boiler, he responded straight away and was able to carry out the work a few days later. Great service, friendly and helpful too. We’ll be contacting Luke each year for future services. Would highly recommend.
Great service, really friendly and very reasonably priced. Would highly recommend Luke!
Luke turned up on time and worked efficiently to fix my hot water problem. Very polite and knowledgeable. I am happy to recommend him
Brilliant service from Luke installing 2 radiators in our house. Efficient, reliable & friendly - could ask for anymore
prompt same day repair to broken heating pump and boiler system
I’ve had my boiler serviced twice by Luke, and I couldn’t be more satisfied with the service. Each time, the job was completed professionally and efficiently. What I really appreciate is how Luke takes the time to answer any questions I have, always providing clear explanations and demonstrating a deep knowledge of the work. It’s reassuring to know I can count on him not only for top-quality service but also for expert advice. Highly recommended!
Luke agreed to come to look at a problem with our heating at short notice and did a fantastic job. Even though it was a late appointment, he stayed until he'd fixed our issue. Luke even found a related issue and fixed that too. Great job, highly recommended.
Services my boiler. Reliable, thorough and tidy. What more could I ask for?
Luke managed to fit us in the same day our boiler broke down. His reviews speak for themselves as he was very efficient, polite, and professional. Communication was great throughout and we would highly recommend him to all of our family and friends.
Brilliant service from Luke came out straight away fixed our heating, he’s definitely going to the top of the plumbing list!
My boiler was continually locking-out. I called East Cheshire Heating and they attended first thing the following day. They were punctual and professional. The repair was made in under an hour. 'O' rings had perished causing a leak inside the boiler housing. Luke was excellent in diagnosis and properly checked all other potential issues. The Boiler is now operating perfectly. A professional and honest man. They are now my first choice for plumbing issues.
Excellent service provided for a boiler service and diagnose and repair 3 toilet flushes. Good communication, punctual and professional high quality work carried out.
Good job and advice
Luke turned up when he said he would, did the service and tidied up. Will definitely be using him again.
Punctual and professional service with great communication, would definitely recommend
Excellent service. Very thorough. Gives written report of work carried out. Gas safe registered card shown on arrival.
Fantastic service. Luke went above & beyond for us to make sure we had hot water & central heating. Would definitely recommend him. Please do make him coffee with milk & one sugar!
Luke fitted us in at very short notice to fix a broken TRV. Fantastic and really helpful. We're really grateful that you could help us before our new carpet was fitted! Thanks!
Diagnosed the problem with underfloor heating sorted the leak and balanced the heating. Nice guy , good communication wouldn't hesitate to use again.
Punctual, friendly, professional, tidy service from Luke. Very highly recommended👍👍
Great service, advice and communication highly recommended. Will be using Luke and recommending to all my family and friends.
I had trouble fitting a new electric shower and after admitting defeat, I called East Cheshire Heating for help and he was with me within the hour. He did a wonderful job and paid exactly what was quoted on the phone. A thoroughly nice, polite chap and will definitely be using him again for future work/issues
Luke was absolutely fantastic. He can and assessed out water cylinder as to what the problem was. He then returned within a week and fitted an entire new water cylinder and adjusted some pipework to fit. A fantastic, honest, prompt service. He arrived on time and was very courteous. Definately highly recommended. Absolutely fantastic service.
Faultless service
Asked Luke to come to do a service after some strange beeping from my boiler. He came round promptly as planned, was very knowledgeable and gave me some practical advice about my boiler. Would highly recommend!
Luke did a good job for us. Sourced a difficult part and git us up and running again. Recommended
Luke was friendly, professional and very knowledgeable, he serviced the boiler and replaced a faulty part. He was efficient and fair with his pricing. I will definitely be in touch in the future.
Luke from East Cheshire Heating attended on time and resolved my issue promptly - he was very professional and although ran over agreed time slightly didn't charge more. Many thanks for a job well done.
After 2 Central heating repairs and Corgi unable to repair a leaking shower pump we were able to find Luke. We could not have made a better choice, friendly, knowledgeable, punctual and efficient. Fully recommend his services.
Luke came round to repair and service the boiler and also perform a gas inspection for a safety certificate. There were several issues with the boiler, including leaks and constant pressure issues. He fixed all problems and completed the inspection within two hours. Very efficient, very professional and helpful. Will definitely use EHC in the future
Used Luke to service my boiler, really professional and prompt service, recommended to my family and friends, he knows his stuff and I won’t be using anyone else again
Really thankful to this guy Luke who is very helpful. He definitely knows what he is doing. If you are having problems with your heating or want it service etc and you just live locally, ring him and I am sure you will be highly satisfied as me. Thank you again Mate.
Luke responded within a day of me making contact. The issue causing the problem was not obvious and Luke thoroughly checked the control element until he found the faulty part. He changed that immediately and set the heating system back to work. I am very happy with the work done and am happy to recommend Luke on the basis of this first experiece. I will be calling Luke for any future problems.
Great work!!
Fantastic guy, extremely professional and highly reliable. Would certainly recommend!
Luke came promptly as he said he would and fixed up my boiler and gas fire both together. There were some broken parts but he fixed them right there and got rid of a leak on the boiler. Top man, would recommend!
Luke was helpful, on time and did the job. I would recommend him without reservation.
Luke replaced a very old boiler with a new combi and also installed all new radiators. He is not only extremely knowledgeable but passionate about what he does. Committed to providing the most economical system available at a competitive price. Outstanding service. We wouldn't use anyone else.
Really appreciated Luke fitting in the boiler repair at short notice on the coldest day of the year. He came exactly at the time promised, he was professional and completed the repair perfectly. Would definitely recommend East Cheshire Heating and would have no hesitation in using their services in future.
Installed a multi-zone hive thermostat. Great service and friendly too.
Pleasant and professional. Good communication and efficient service. Definitely will use them again.
Luke completed our boiler service. He provided us with an instant quote, arrived on time and was really professional throughout this work. I would highly recommend Luke to anyone requiring a boiler service.
Luke carried out an annual boiler service. He was on time, efficient and professional. I would definitely use ECH again
Luke has repaired our boiler today. We had an issue late last night. He was round by 9am the next day and we were back up and running by 10.30. Luke was friendly, professional and efficient. Would highly recommend and wouldn’t hesitate to use him in the future! Thanks Luke!
Luke was with us on time and had the repair and service done to our boiler on the same day , highly recommend
Luke repaired and serviced my boiler today. A fast and efficient service. Luke definitely knows his way around boilers and heating systems. Would definitely recommend. Margaret H
Luke came to service our boiler and water tank, he arrived on time and also diagnosed an issue we’ve been having with the tank in no time at all. Great service all round.
Really pleased with the service provided by Luke. I called him about a problem with my Potterton performa HE30 gas boiler and he called by the same evening. The problem was not straight forward but Luke diagnosed that the problem was caused by a faulty thermostat mixer in the upstairs shower. Luke obtained a new mixer which he fitted the following evening. Everything working fine.
Very happy with Luke's work! Turned up on time and did exactly what he said was going to do. Replaced our old leaky boiler with a new one, he was very professional and helpful. Would definitely use again.
Area
Areas covered
Alsager
Opening times
- Monday6:00 PM – 9:00 PM
- Tuesday6:00 PM – 9:00 PM
- Wednesday6:00 PM – 9:00 PM
- Thursday6:00 PM – 9:00 PM
- Friday6:00 PM – 9:00 PM
- Saturday8:00 AM – 6:00 PM
- Sunday8:00 AM – 6:00 PM
Additional information
- Incorporated 2025
- OFTEC
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