Haines Heating

Maybe he had a bad day, but he completely missed a routine leak in a shower. Cut through ceiling and checked pipes, but did not see the leak was through a poorly sealed tile. Cost me £143 for him to say there was not leak when there was water coming through the ceiling......

Alex is an absolute gem. When our heating broke down, he came out the same day to take a look. Not only did he quickly identify the fault, but he also diagnosed several other issues that previous engineers had overlooked. One of these was a persistent, unpleasant oil smell in our boiler cupboard, which we had been told was “normal”—Alex assured us it wasn’t and addressed it. He worked with us to get the repairs covered under our insurance, and within a week, the oil smell was completely gone, and the boiler was running perfectly. On top of that, Alex went above and beyond during the call-out to make sure we weren’t without heating or hot water any longer than necessary. A fantastic engineer who truly knows his stuff. Highly recommended!

Alex dealt with our water leak in a most professional and timely manner. He has a very good work ethic and I have no hesitation in recommending his services.

Alex completed some fiddly jobs. Extremely happy with his work. Recommend.