Advanced Plumbing and Heating
4.6(152)Clay Cross • OFTEC




Services
Reviews
4.6
Advanced Plumbing and Heating installs and services boilers and fits air conditioning, with many customers describing the installers as polite, tidy and good at explaining the work. Several reviewers say engineers arrived on time and cleared up afterwards, and repeat customers mention Ebony's boiler services and Simon's surveys. A few customers report no-shows or late arrivals, and one describes a booking call as the rudest customer service they have dealt with. A boiler service visit was reported as declaring a boiler unsafe and unusable, which the customer disputed after a second engineer found no carbon monoxide leak. Others describe repeated failed attempts to fix heating, unanswered calls and a quote that never arrived.
Outstanding, we had Jake call round to talk about our needs and answer all our questions regarding air conditioning, he was fantastic and very knowledgeable, within a week we had 2 x air conditioning units installed, by 2 x engineer's (Peter & Matt) who were very professional, efficient and understood our requirements from the outset, they even made a very good job of cleaning up after the installation too. Every single part of the process was made very clear and understandable and all at a very reasonable price too.
Big thanks to the guys that was working yesterday at the PackHorse inn Crowdecote, installing new boiler and all jobs around it and thanks to the guy sorting out issue today not related to the installation, excellent service keep the good work guys!! Best of luck hopefully we will see you on just for servicing the boiler, but if any issues occur definitely use them.
Rang this company to book a £4000 job and the man who picked the phone up was genuinely the rudest person ive ever dealt with in customer service. We decided to give our money to a respectable local company who not only said the treatment was terrible but the quote was overpriced for the job. Avoid.
Absolutely brilliant service! We were left without heating and hot water. They came out incredibly quickly and were a massive help when we needed it most. Really appreciate the fast response and the peace of mind it gave us. Would highly recommend them to anyone needing a reliable boiler company. Will be using them for any future needs.
Simon came to survey yesterday as my old boiler had packed up again and I had decided I wanted a replacement combi boiler. Simon was friendly and very knowledgeable and although I had researched and planned to have a famous brand name boiler he advised that a slightly cheaper one was more than sufficient for my needs/prooerty. New boiler fitted today by Kieran who was on time, very polite, very hard-working(and it was a difficult job) and cleaned up after himself. He clearly informed me how to use the thermostat etc. All in all, a very efficient and professional company that I will be sure to recommend. I would also like to adopt Kieran :).
My partner and I have used APH for years, for our own house and also recommended them to my mum's house too. Ebony is always polite, thorough and efficient in her annual review of our boiler. Ollie stopped by to plumb in a dishwasher for my mum and he was extremely polite, knowledgeable and professional too. They are both an asset to your workforce and I wouldn't hesitate to recommend APH to my friends and family in Chesterfield + Sheffield.
Had excellent service from start to finish. Simon gave us lots of information beforehand. We had a really old boiler replaced by Ollie who was super efficient, polite and friendly. Lovely young man - in fact we would like to adopt him.
Excellent service and friendly helpful staff.
We had APH install our air condition units to our lounge/dinning room , and also our main bedroom .Taking this into account I would like to send out a very special thank you to the engineers who installed the system, that being Peter , Johnny & Matt . All were polite & friendly , but more so very clean and tidy , and very thorough and professional. They worked well as a team, there is no doubt about that . Lastly another special thank you goes out to Rob & Jake in the office for surveying and managing the works . . 11/10 in my book , and I would highly recommend APH without a shadow of a doubt !
Well first of all just want to say what a lovely bunch of lads you have working for at advance plumbing & heating 5 of them came into my house and fitted air conditioning units they was all so polite professional and good at what they do,they was non stop all day and worked all so well together and they was very tidy didn't leave no mess.we did have a slight problem with starting day with the original date provided nevertheless I can see now why these jobs just run over there is alot of work involved.thanks again advance plumbing & heating very satisfied in the end.and the rooms are so much cooler now excellent units 👌🏻 Them 5 lads was superb hope they get the recognition they deserve ⭐️⭐️⭐️⭐️⭐️ Thanks again APH 🙏💪🏻
Absolutely amazing company nothing too much trouble, had my boiler fitted in November last year. My thermostat broke a few days ago, rang them up lady called ebony came out today. Fitted me a new one and showed me how to fix it to my wall no need to carry it about. Absolutely 5 🌟 from me
The company were brilliant, left no mess were really respectful of the house and covered our things so they didn’t get brick dust etc on. We had 2 aircon units fitted and one external multi system unit. The work is super neat, the only tiny thing is that I wish they’d asked us to Check we were happy with the the placement on the lounge one before drilling as we’d of shifted it a bit more to the right, but they were so quick at drilling the hole we didn’t get chance! Haha but honestly everything else was perfect couldn’t fault it.
We had an excellent experience with APH from start to finish. Thanks to Edward and Ivan. The whole process was smooth, professional, and stress-free. The team arrived on time, worked efficiently, and installed our new boiler to a very high standard. They were friendly, knowledgeable, and took the time to explain everything clearly before leaving. They also made sure the work area was clean and tidy, which we really appreciated. We’re extremely happy with our new boiler and the quality of the installation. We would highly recommend APH to anyone looking for a reliable, professional, and trustworthy heating company. Thank you for such fantastic service!
Made an appointment for an air con survey between 10 - 12. When no one turned up, I messaged to let them know. A minute later I get a phone call saying he's stuck in traffic and will be another 30mins. A quick courtesy message to let me know you're running late costs nothing. I'd be nervous to spend a lot of money with a company that can't keep an appointment or communicate about it.
Contacted APH regarding having our boiler serviced, and from start to finish, the entire process was flawless. APH were punctual, consummately professional, and genuinely friendly. Thoroughly impressed! UPDATE: Since posting this review, I have since had air conditioning installed by APH. They were truly fantastic. The entire service was professionally handled, and the product expertly installed.
Speedy, professional service from an excellent local company. How refreshing in this day & age! Sorted my problem tap in no time. Emminently reasonable too.
APH installed 1 x 10 kW outdoor air conditioning unit and 4 x 2.5 kW indoor units at my house in June 2026. The work was completed to a very high standard and I am very happy with the results. I noticed a couple of minor issues with one of the indoor units a few days after the install and sent an email to APH, and within 90 minutes they had been and resolved the issues. The whole experience has been very smooth from arranging a quote to the actual installation, as well as the post installation support so far. Everyone I have met to from APH has been very polite, friendly, and professional, even when there were some unforeseen complications with the install. The start date of the work was pushed back by a day due to weather affecting some jobs during the previous week, but they let me know first thing in the morning and fortunately I was able to work around it. Based on my experience, I would gladly recommend APH. I felt the price for the job was reasonable, the work was completed to a high standard, and the after sales support compares extremely well to that which I have received from Octopus for my heat pump...
Had air conditioning fitted today by Peter and Kieran, they were very punctual, professional, polite and friendly and worked extremely hard in the hot weather, also a big thank you to Simon who made sure we got our air con fitted for our cattery. Thank you 😊
Condemned old back boiler & all tanks removal, whole new combi boiler system installed. Brilliant job, very happy indeed. Made the 3 days home disruption as easy as possible. Tidy, worked hard, friendly, polite and professional. Big recommend, and Simon, Simon and Ollie were GREAT. Many thanks indeed.
Excellent service throughout! APH came out on the same day I contacted them to survey the job, provided a very competitive quote, and installed the boiler the following day. The installer, Oliver, was an absolute credit to the company, he arrived on time, explained what he was doing at each step, he completed the job in a timely manner with little fuss, and did a good job of tidying up afterwards. I'm very grateful to APH for providing such a quick, efficient and timely job, thank you.
Peter from APH was very professional and polite. We had our gas boiler and gas fire serviced. Peter was very knowledgeable and explained clearly and politely what he'd done in the service of our Gas appliances. He put down sheets where required and cleaned up afterwards. Peter worked quickly servicing the gas boiler and our open "coal" gas fire, he was very professional, and kept us informed generally what was happening. Our 1st time using APH and we will definitely be using them next year, no worries. We've already booked APH to carry out the service of our gas appliances for next year Thank you Peter and APH. Regards, Wayne & Janet in NEWTHORPE Nottingham
Peter and Matt fitted our new Boiler, they were prompt, efficient and polite. They left the house spotless and we're an absolute pleasure to deal with. Would definitely recommend.
A big shout out to Ebony for doing a service to my uncle's boiler and noticed something wasn't right. Going out of her way to report it and arrange next steps for fixing it with no extra cost due to the warranty. Very professional. She was nice and polite aswell. Top marks. A big Thank you to Peter for carrying out the work at short notice which he did quick and professionally. I will always be calling you guys for my boiler needs in the future. 10/10
Just had radiators and pipe work done in Hasland had 2 young men do it , so polite so efficient a credit to your company they made us feel at ease and did an amazing job Thankyou
Had a complete new roof and all the trimmings can not fault the work Johnnie John and Jamie done They are a credit to the company we even had a couple who live a street away compliment on their workmanship and how polite they were and no swearing which she said is rare They tided up at the end of every day which were long Highly recommended. Even there van is clean and that’s always a good sign.
Been using APH for over 15 years. Annual gas boiler service completed, once again by Ebony. Always polite, friendly and respectable to our property.
We recently had a new Vaillant boiler installed by APH. The work was carried out quickly and efficiently. Unfortunately, it stopped working after 3 hours. APH sent out an engineer to check their own work and were very supportive in our dealings with Vaillant. APH got us some priority with them. The Vaillant engineer replaced a faulty component. We had a good experience with APH.
Advanced Plumbing and Heating were recommended to me by a friend. Edward came and gave me three quotes for different boilers. My new boiler was fitted a week later by Simon. Both Ed and Simon were friendly and professional explaining things to me as I hadn't got a clue about boilers. I haven't had any problems or queries but I know I can ring APH and they would come out if I needed them. Highly recommended.
Confident and professional
Great service engineer was very polite cleaned everything away APH Came out when I needed advice would definitely recommend
Superb service replacing a faulty boiler, the workmanship was outstanding.
Out standing work done by these guys from the first visit by. Simon to the complete job. We had to have a complete heating system put in. Not 1 pipe was dropped from the ceiling and laminated flooring where not disturbed 1 of the team (Kieran) crawled under the floor boards. So no pipes are showing. We moved into the property and it had a 1 pipe system so had to go. It's so nice to have a warm home. Beds where dismantled and put back together and they even made the beds up again. Fantastic work done by Mark and Kieran the two guys we met and the rest of the crew we never saw including mat the first guy we saw on the first day. Highly recommended I'm coming from a southerner that says something.
We chose APH after deciding not to use British Gas again. We required a new boiler so Edward from APH came and gave us a quote for a Combi Boiler and removal of a huge tank upstairs in our bungalow, what a delightful and friendly young man. The work was started last Monday by Peter, he was amazing and a pleasure to have in the house, he was such a hard worker and always cleaned up after himself. Peter was, also, very professional, friendly and kept us informed at each stage what he was doing. I am so glad we chose APH we will definitely use them again should the need arise as nothing is to much trouble for them . If we could give them 10 stars we would. Thank you to all at APH we hope you keep going from strength to strength.
Fantastic boiler fit by Keiran today. Lovely lad, knowledgeable and talked me through the whole process and tidied up after himself
After my very old boiler decided to pack in on NYE and my regular plumber couldn't fit a new one for at least 3 weeks I contacted APH. Edward came out to assess on the wed and booked me in for the following Monday . Peter removed old boiler cylinder and tanks installed new boiler and no mess at all.He explained everything along the way and was very conscientious with the work. The customer service from the guys answering the phones to the work being completed is A 🌟. Would highly recommend this company Tracey
Very good company for boiler installation...good explanation..very friendly...highly recommended
Amazing from start to finish. Ollie was very knowledgable and respectful. Did a wonderful job putting in a new boiler. Informed us every step of the way what he was doing and tidied up when he was done. Highly recommend great company.
Pre installation commications were excellent providing a fixed quote and start date. The plumber was excellent, hard working, very conscious about keeping the house clean. A number of problems did arise which he solved in a professional manner. Full checks were performed before sign off and instructions on use of the boiler and new control system. Overall a good well done very professionally.
Brilliant service. from this company,really good prices,will highly recommend
Would recommend this company to anyone, very reliable and polite on the phone .i would just like to thank Peter for his professionalism on sorting our problems out , a very polite and professional tradesman . Thankyou very much A P H Graham & Elaine Johnson
I have received such wonderful service from the whole team! Matt and Ivan fitted our new boiler, they were so polite and talked us through everything. Their communicate was perfext, they definitely look after their customers
Good quality and price, fitter was polite and very good at his job
The company came when they said and their fitter was first rate. He did a top class job and left us very satisfied.
I called APH as I had a leaking tap. A engineer came out straight away and replaced it. Excellent service! Would highly recommend them to anyone.
I can thoroughly recommend APH, they did an excellent job of replacing my boiler at a very good price and gave a ten year guarantee where some other suppliers only give seven years.
Terrible experience with this company. Engineer was running late & when I called to confirm appointment, told to expect they’d be late due to timing of appointment - no courtesy call to inform me that they’d be late. When the engineer arrived, they inspected the boiler and with no other diagnostics other than visual, decided that the boiler was completely unsafe. And with no gas testing, declared it was leaking carbon monoxide and told us that the carbon monoxide alarms weren’t sufficient for a boiler as bad as ours. Did the paperwork, labelled dangerous and do not use and after we suggested going to a separate company for a second opinion, threatened that for the 30 minutes she was here, we’d have to pay the full service charge unless we had a visit the next day to discuss repairs. Engineer was very unhappy, said that our previous contracted workmen were cowboys and told us that they needed ‘slapping… and very hard.’ Complained about our kitchen fitters, saying that she hated them because of the kitchen design. Told us that carbon monoxide alarms wouldn’t detect it (which scared the life out of me and I was in tears on the phone after to a different company asking for their help - I’m pregnant with a 3 year old at home). Moaning about absolutely everything. Therefore had a separate engineer from a much larger company come and service the next day, initially suspected leaking part replaced, but this was a water leak and not a CO leak (which we already knew). Part was readily available with him and sorted within an hour. Tested with a gas monitor, and no carbon monoxide leaking. Called back APH who were very blunt and unfriendly. They seem much more focused upon money than safety or customer experience and I very much wouldn’t recommend. In response to the companies response: 1.) If you don’t usually offer appointments after 5, then don’t offer them? I didn’t give you an ultimatum by saying I’d use someone else. So please don’t make it out like you made an exception for me. You guys agreed to come at that time - even though you were late and hostile on the phone. 2.) I agree, the engineer did find it hard to access the boiler. A.) this is not a reason to start bad mouthing people and my kitchen design. B.) what are you expecting me to do about this? 3.) the customer? Me? How can you assume I became incredibly hostile? Firstly, the only conversation was held between me, my husband and the engineer. No one became hostile. Perhaps if the engineer had not come to the house and started complaining about literally everything, I would’ve invited her back, but why should I when she came with the attitude she did? I actually cried when she told me my carbon monoxide alarms wouldn’t detect a leak. I have babies in the house. So no, no one became hostile, so please don’t assume I did. 4.) We were told specifically that the carbon monoxide alarms would not detect CO. Nothing else. Just that the boiler was beyond repair and the CO alarms wouldn’t detect. Again, if you were there then I’d happily let you comment on that. 5.) No, I am not allowing you to try and get another good company in bother so you can continue to make false allegations. We have had a further gas engineer out to the property since your comments. Both of them have deemed the boiler safe. Finally to add, Simon. This could’ve been fixed with proper attendance, an apology for your engineers poor attitude, and some consideration that you weren’t in attendance so you are taking word for word. As for charging, you didn’t charge us because you didn’t do anything?
Well mannered hard working and very efficient engineers extremely pleased with work carrie Thank you
Brilliant and professional service from the guys at APH. Would highly recommend. Many thanks
Rang this company as I had a leaky tap, staff there are so friendly and polite. The response time was amazing and they sorted the problem so quickly. 10/10 would definitely recommend!
APH fitted me a new boiler and I couldn’t be happier. The proffesionaslim from these guys were 10/10 I would highly recommend APH.
Incompetent and clueless. Left my 93 year old auntie without heating and hot water for 1 week (week ending 21st Nov. 2025). Asked for payment in advance and after 3 failed attempts over 3 days fitting various parts, handed the job over to Worcester Bosch who fixed it on their 1st attempt. Be careful; especially if the problem isn't straightforward like low pressure.
Amazing company and great to deal with, asked for a quote on Saturday , engineer came to have a look on Monday , boiler fitted Tuesday. Great company, more than pleased with the price , the fitter Oli was lovely and very competent. So glad I chose APH. Thank you for such an efficient service.
Excellent service, very professional and friendly. Highly recommended. Wouldn’t go anywhere else!!
APH provided a professional and good service from start to finish. I did not feel like a statistic to them as they were attentive and tailored things to my needs. The two engineers Ed and Ivan were excellent and knew their stuff and were very friendly and most importantly tidied up after themselves. I would 100% highly recommend APH for a personal, fast and professional service.
APH have Been nothing but brillant, from the initial visit by Edward, that accommodated me out of hours and thoroughly explained everything and confirming they could carry out my boiler replacement within 24 hours as it had failed and I was left with no heating or hot water. To the installers, Ivan and Matt who turned up promptly carried out all the agreed work to a very high standard and left the properly spotless. I would highly recommend the team for any work and will continue to use them in the future.
All the fitters were excellent . Pete gave us all the information we needed and worked very well. They were prompt, polite and friendly. I would not hesitate to have them again.
I needed a new boiler as previous one was deemed not economical to repair. Contacted APH and had a survey the following day. I was advised to change from a standard boiler to a combi, which meant a total relocation to the airing cupboard, removal of old tank and tanks in the loft. The work was carried out in the quoted timescale, the guys were pleasant, polite and respected my property. I was updated with what was happening and why, throughout. The team was professional and knowledgable and did an excellent job. Everywhere was left clean and tidy each day. I highly recommend this company.
Good service! Kind workers. Very helpful
Can’t recommend enough! Had an issue with my boiler and they came next day to sort
Excellent service, excellent Valliant boiler fitted , hive system easy to use , highly recommend thankyou so much guys great team work completed all in a day. Definitely be using you again for my new bathroom. Thankyou so much.
Great customer service and boiler installation . I rang up APH regarding a new boiler, I had various queries and they were very helpful. I ordered the boiler online and it was fitted within a few days. I highly recommend them.
Hired to fit a new boiler. Everyone I dealt with was very helpful, knowledgeable and super friendly. Booked in quickly, installed quickly and very succinct explanation of how to use my new boiler! Fab company, would definitely recommend.
did a great jo at a good price
Absolutely awful
Fitted a replacement boiler. They were professional and helpful. Everything looks amazing and they cleaned up after, leaving it better than they found it. Would recommend.
APH Did a super job fitting my new boiler and there engnieer Mark was very professional and very helpful so if your looking for a new boiler would recommend them .
Simon was professional, clean and efficient. He was punctual, and fitted the new boiler without any drama. Everything was explained and the place was spotless when he left.
APH replaced our boiler after it failed several safety checks during its annual service by APH. Ivan and Ollie did a fantastic job installing the new boiler. They had to overcome several issues with existing pipework in the house and were professional in all they did. At the end of the installation you would not know they had been working in the utility room. APH have serviced our boiler for several years and I wouldn't hesitate to recommend them.
Excellent service from both Ed and Simon. Very quick and efficient. Definitely recommend
Boiler condemned as dangerous Thursday evening. Arranged to replace it first thing Monday morning. Arrived on time, removed old boiler and replaced with a new one. Explained everything they did and why, checked radiators and that all taps worked correctly before explaining how controls worked. Work done quickly and efficiently, checked that I was happy with the work then removed all rubbish and cleaned up before leaving.
The boiler engineer was professional, knowledgeable and overall a lovely guy! The cost was excellent too. Thanks so much APH, I would definitely recommend your services!!!
Thank you to Piotr for the work done at our place. We originally booked in for a boiler service where it became apparent it was no longer safe. We were advised a new boiler system would be the best option, saving us money on our gas in the long run. In addition ensuring a safe environment at home. The initial consultation was really professional and the chap who visited was really friendly and provided me with all the information I needed. He arranged for the work to commence the following day, to ensure we were not left without hot water for to long, given we have a baby. Piotr carried out the work over the course of 3 days. He was very friendly and we were happy to leave him in our home while we went out for the day. He got on with the job and informed us about everything he had done and also seeking permission for certian things. He also fixed our loft ladders! He was very good at explaining everything we needed to know. He showed up each day at the times he said which is very rare with tradesman these days. He spent time chatting to us at times but cracked on and got the job done. Such a nice bloke! Thank you so much for all your work and advice APH and most of all thank you for making us safe. We will always recommend you to family and friends and look forward to using your services again.
Had a visit from Mark of APH to install a new boiler and radiator. He arrived on time and worked solidly in cramped conditions and 29° heat until the job was completed around 7 hours later. He did a fantastic job reorganising the pipework so that the area looked neat and Huncluttered. He explained all the controls on the new boiler and thoroughly tested it. Really pleased. Thsnm
Absolutely professional. Know exactly what they are doing. Can't recommend enough. Pleasure to do business with APH
Just had a new boiler installed by APH, the old Y system was removed and a combi boiler fitted, Piotr the heating technician was first class throughout and very informative with all of the questions that I asked him, although we had never previously met, he felt more like friend than just some guy that had come to fit my boiler. I would recommend APH to anyone that requires any work surrounding plumbing & heating, a first class outfit !!!! Many thanks once again Piotr for the installation and cleanliness of your work, greatly appreciated, hope to see you again one day !!!!!
I am so happy with kizzo and Ivan and Mark they all worked as a team to get the job done very happy with the service top job keep up the great job u guys are doing serving the local area 😀
Mark was very polite and informative. Excellent work and arrived on time and left it nice and tidy. Thank you for a great service.
Great service, great prices, polite and efficient engineers... Couldn't ask for more.
Always friendly great service, very happy to fully recommend this company.
Absolutely delighted with the service. Johnny went far and beyond, nothing seemed too big of a job or too much to ask. Very pleased with the final result, highly recommended! Thank you
Peter fitted the boiler, promptly, with minimal disruption. Would recommend this company.
Hottest day of the year, Johnny & Ivan cool dudes fitting new rads in the bedrooms. Good job clean & tidy all rubbish removed. Highly recommended.
Really helpful and quick turnaround time as had been without heating for 5 days when I contacted them. Overall fantastic service would definitely use again.
They fitted a boiler when they said they would and it was unfortunate that the existing motorised valve packed up a couple of hours after they left. However, they came back and sorted it out without issue. The area was left cleaned up and the old boiler was left for the scrap man (which disappeared the next morning)
two young men did all the work and cleaning. Excellent job everything looks good. I would really recommend them.
Very happy with the work completed. Quick and professional service ordering and fitting a combi boiler at a competitive price after my old boiler completely packed in. Fitter was professional and very tidy work.
APH were brilliant from start to finish. We needed a new boiler and Ed one of their guys came out to our house, went through various boilers and prices, he was very helpful and not pushy in the slightest. We had a think about it and decided to book in and got a slot within 2 days, 2 plumbers came out fast,friendly and very professional within 2 hours new boiler was in cleaned up after themselves. We cannot highly recommend this company enough with how good they have been. Also they were the cheapest around. Within half hour a courtesy call was made to thank us on prompt payment and ask if we were satisfied with the job and if the lads were great. Obviously they were. Even got a free calender🤣 happy days. Thanks to all APH for you work, will be using these guys again.
The initial home survey with Ed was very helpful. The company came highly recommended to me by family members and their neighbours. Unfortunately though, I've had to take off a star due to the two hour delay to the time the engineers were scheduled to install my new boiler. I was told they would be with me between 8.45 and 9.15. I rang the company at 9.30 to ask for an update when they hadn't turned up, but they could only tell me that the engineers probably had to get parts and would be on their way, but I wasn't given any time. It would be better if the engineers can provide an update on their scheduled arrival as I had to take time off work and they were two hours late, arriving at 10.45. Also my toilet seat in the upstairs bathroom was left broken! On a positive, the boiler is working and my house is lovely and warm!
Really professional with good advice, listened to our needs. Friendly never tried to sell us a product we didn’t need. Helpful and competitive prices. Would highly recommend
Always remember how they helped us out the other Christmas when our boiler broke new boiler within 3 days plus supplied us with heaters till they could arrive never considered using anyone else since
Excellent workmanship.really clean and tidy.hardworking.iwas surprised how fast they were it was.nt a easy job.i was really happy with the job they did . thanks to everyone at aph.for you professional work.i made a good choice hiring you . your everything you say you are.
Fantastic service from APH, all of the team members are respectful, polite and professional. They fitted a new boiler and now service this boiler, I have called upon them for various smaller plumbing jobs and always been highly satisfied. Prompt efficient service. I highly recommend APH.
Just had boiler serviced by ebony, what a pleasant your lady, very professional very polite, she is a credit to aph plumbing,
Came out to me this week and were fantastic
An excellent company to deal with, Ed who fitted our new boiler was incredibly polite and highly skilled.
Fantastic experience, from start to finish it was a professional job all around. Punctual, tidy and reliable. Thankyou for a great finish.
Had APH over to do some work on my boiler and Ed came over and sorted the issue quickly and for a reasonable price, would highly recommend
5* service from APH. The engineers were polite and professional. The job wasn’t straight forward but they worked hard to fit my boiler and radiators. They cleared away the old boiler and all Packaging and left my home clean and tidy. Highly recommended from start to finish thank you
My go to for issues / maintenance in and around the north derbyshire / south yorkshire area
APH fixed my old boiler and brought it up to current regulations for gas safe cert. Quick and efficient service.
APH were a fantastic company . There workers were extremely knowledgeable . They got my job fixed quickly and at a fantastic price
Have used several times, most recently for replacement and removal of radiators at two separate properties. On one occasion water was spurting from a burst pipe, swift and courteous response, repairs completed to a high standard at a fair price with very knowledgable staff, wouldn’t hesitate to recommend.
Just had an annual gas safety check last week and a new boiler installed today. The workmanship was completed to a high standard. Ivan and Oliver are both patient and nice, they answered all the questions we asked professionally. Not to mention the safety check completed by Ebony. Everyone we met is so helpful and brilliant. We are happy with the service. Would highly recommend.
2 failed promises to book in a boiler service. Not a reliable business.
No good to anyone
Have used APH for at least 20 years and would recommend for boiler/heating, had my annual service today by Ebony who was very friendly and polite, always quick to respond when we’ve had any problems.
Used this company twice now as new to the area. Both times have been short notice and the team at APH have accommodated us very well in a professional and understanding manner. Would fully recommend them to anyone looking for a good plumbing and heating company in the area and I will most definitely use them again, there my go to plumbing company!!!
APH visited my property maybe eight times trying to sort out the failed heating system which they had previously installed. They eventually gave up after souting me down. I got different plumber and he sorted it out with one visit, all radiators are now boiling hot which is something not experienced before.
Brilliant service, super fast, super efficient, really nice guy. Highly recommended!
Thankyou APH for putting my mind at rest about my new gas fire installation. I'm such a wuss at having new stuff done but I had a quick call from Mark and totally understand it all now. Thanks Ebony and Edward too, brilliant service all round 🙂
Did a great job of my bathroom! Ed was brilliant
Great staff and very happy with my new boiler.
Fantastic job, polite and professional, got the job done quick and correct, thank you Ed 👍🏽
Great staff, very professional. Job was done brilliantly.
Enough said ....
I have used Advanced Plumbing & Heating for several years, they have always been professional and complete properties to the highest standard.
Our boiler packed up over the weekend, APH was recommended to us by a friend. Spoke to Mark on Sunday and by 4pm on Monday we were fitted with a new boiler, absolutely top notch company. Thank you for the sterling work that the 2 Simons and Oliver did, they were knowledgeable, friendly and polite, we chatted with Oliver about his apprenticeship you could tell he was really enjoying it, they all deserve a 5 star rating. We will definitely use APH again and recommend them to friends and family. It was a pleasure doing business with such a brilliant company.
Very professional, quick and easy. When originally let down but another plumbing company. After contacting APH we had brilliant customer service with a reliable insulation. Definitely recommend.
brilliant staff. was extremely happy with the job and lads that came. thank you
Fantastic service, no issues whatsoever. In my experience heating/plumbing issues were always resolved first time.
I would definitely recommend APH. They have done a couple of jobs for me now, all completed to a high standard at a good price, including fitting a new boiler system at my mother's house at very late notice . All the staff I have met have been very friendly, and they have managed to get my underfloor heating working better than it ever has done. Top work APH👍
Simon came out to me, to do a boiler service. He was friendly, efficient and professional. The process was simple and priced very fairly. I would definitely recommend APH, and will be using them again. Thank you.
Very rude. Arrogant Shouting attitude
Terrible customer service, arrogant and rude .
Very professional and friendly staff, explained exactly what was required and did it.
A quote was pro.ised following day after visit. No quote and it's a week later heard nothing.
arived on time carried out the work professionally very pleasant man
Rang them up the other day and spoke to Simon who was able to help me immediately.Came out next day he was very polite and punctual.I would highly recommend, fantastic experience.Thank you for your service
Whilst on holiday in Wales my son reported a problem with the bathroom taps back home in Chesterfield. I called Advanced Plumbing and Heating asking them if they could help. Rob agreed to send someone out the next day and my neighbour agreed to stay in and let the plumber in as they had a spare key. Having stayed in all day my very kind neighbour was let down as no one turned up, no one called. I spoke to Rob who although apologetic, didn't give any reason for the no show and seemed surprised when I told him I didn't want to rearrange as I wanted a reliable plumber which they obviously are.not. I would never contact them again nor would I suggest them to anyone.
Been a customer for a few years now - great service.
Booked an appointment to have toilet cistern fixed, worker attends and indicates he will get back to me, 1 week later no sign of him. I phoned office and was told they will get back to me. Nobody has been in touch. Completely unprofessional. Unreliable in my experience. A pattern emerging here as another review backs up this assessment
Great service, very competitave pricing too. Polite and made sure no mess was left behind at the end!
Excellent & professional service, you won't find more knowledgeable staff with a great price.
Quick call out time. Incredibly friendly and professional staff. Very competitive quote prices. Would recommend highly.
Thank you for your excellent and very speedy work. Craig did a fantastic job , new boiler working great , would reccomend to everyone. Couldn't have asked for better servic .
Excellent service. Two weeks from initial visit to New boiler fitted. Good price. Highly recommend this company. Thank you😁
I'm a Golden Oldie and was really worried about the upset and turmoil of having a new Boiler installed plus three new radiators. I couldn't have been more wrong. Mark from APH did a fantastic job. He cleaned up each evening before he left making sure there was nothing for me to trip over. He protected my carpets with a clear film and re fitted perfectly the carpets he had to take up. I'm really pleased with the whole service.
Excellent job! Punctual, friendly and very knowledgeable.... Craig took the time to explain what was wrong and what work needed to be done. My boiler was repaired quickly and efficiently. Very professional, would definitely recommend.
I would definitely recommend APH. They have done 3 jobs for me now, all completed to a high standard at a good price, including fitting a new boiler system. All the staff I have met have been very friendly, and they have managed to get my underfloor heating working better than it ever has done.
They fitted a new boiler to my house, quick, clean and to the quotation. Polite fitters that made sure they made no mess through the house. Highly recommended
Bought a secondhand reconditioned worcester boiler from Simon, but alas when fitted (6 weeks later) the pump wouldn't work. He was very helpful with advice, and ultimately once I'd worked out it was the PCB, sent me a new one board without hesitation. Should probably mention the likeliest culprit was a screw that had come loose and shorted the board, and this may of happened whilst in transit or when it was hung on the wall. Anyway, boiler is now working great. Top marks. Would happily recommend.
Absolutely shocking service or non service in this case. Did not turn up to my house. Even when making the appointment the day before. But then states after chasing him for 2 hours that he was enjoying his Sunday. Then was verbally abuse to my wife because he was caught out in lieing. When he was called from a diff number. Seem as he was not answering from our original call. Absolute joke.
Area
Opening times
- Monday8:30 AM – 6:00 PM
- Tuesday8:30 AM – 6:00 PM
- Wednesday8:30 AM – 6:00 PM
- Thursday8:30 AM – 6:00 PM
- Friday8:30 AM – 6:00 PM
- Saturday8:30 AM – 4:00 PM
- Sunday8:30 AM – 4:00 PM
Additional information
- Gas engineer
- OFTEC
Other heating engineers nearby
Also available in Clay Cross
Is this your business?
Claiming it is free — book a quick call and we’ll hand it over so you can edit your details, add photos and take bookings direct.