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Advanced Plumbing and Heating logo, heating engineer in Clay Cross

Advanced Plumbing and Heating

4.6(152)Clay Cross  •  OFTEC

Heating work

Services

Reviews

4.6

Advanced Plumbing and Heating installs and services boilers and fits air conditioning, with many customers describing the installers as polite, tidy and good at explaining the work. Several reviewers say engineers arrived on time and cleared up afterwards, and repeat customers mention Ebony's boiler services and Simon's surveys. A few customers report no-shows or late arrivals, and one describes a booking call as the rudest customer service they have dealt with. A boiler service visit was reported as declaring a boiler unsafe and unusable, which the customer disputed after a second engineer found no carbon monoxide leak. Others describe repeated failed attempts to fix heating, unanswered calls and a quote that never arrived.

TM
T M.Oct 2026 · Google

Outstanding, we had Jake call round to talk about our needs and answer all our questions regarding air conditioning, he was fantastic and very knowledgeable, within a week we had 2 x air conditioning units installed, by 2 x engineer's (Peter & Matt) who were very professional, efficient and understood our requirements from the outset, they even made a very good job of cleaning up after the installation too. Every single part of the process was made very clear and understandable and all at a very reasonable price too.

HK
Hannah K.Oct 2026 · Google

Big thanks to the guys that was working yesterday at the PackHorse inn Crowdecote, installing new boiler and all jobs around it and thanks to the guy sorting out issue today not related to the installation, excellent service keep the good work guys!! Best of luck hopefully we will see you on just for servicing the boiler, but if any issues occur definitely use them.

KS
Katie S.Oct 2026 · Google

Rang this company to book a £4000 job and the man who picked the phone up was genuinely the rudest person ive ever dealt with in customer service. We decided to give our money to a respectable local company who not only said the treatment was terrible but the quote was overpriced for the job. Avoid.

BB
Brandan B.Oct 2026 · Google

Absolutely brilliant service! We were left without heating and hot water. They came out incredibly quickly and were a massive help when we needed it most. Really appreciate the fast response and the peace of mind it gave us. Would highly recommend them to anyone needing a reliable boiler company. Will be using them for any future needs.

AR
Alison R.Oct 2026 · Google

Simon came to survey yesterday as my old boiler had packed up again and I had decided I wanted a replacement combi boiler. Simon was friendly and very knowledgeable and although I had researched and planned to have a famous brand name boiler he advised that a slightly cheaper one was more than sufficient for my needs/prooerty. New boiler fitted today by Kieran who was on time, very polite, very hard-working(and it was a difficult job) and cleaned up after himself. He clearly informed me how to use the thermostat etc. All in all, a very efficient and professional company that I will be sure to recommend. I would also like to adopt Kieran :).

Area

Clay Cross, S45

Opening times

  • Monday8:30 AM – 6:00 PM
  • Tuesday8:30 AM – 6:00 PM
  • Wednesday8:30 AM – 6:00 PM
  • Thursday8:30 AM – 6:00 PM
  • Friday8:30 AM – 6:00 PM
  • Saturday8:30 AM – 4:00 PM
  • Sunday8:30 AM – 4:00 PM

Additional information

  • Gas engineer
  • OFTEC
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