Mason Heating Plumbing Solar Ltd

I contacted James in December to look at our solar panel. We waited a month for the appointment which we didn't mind as understood it was a busy time of year for plumbers, and we were keen to use James as he had great references. On talking to James and him returning my first call he seemed pleasant too. Come the 25th Jan when he'd scheduled to come over he didn't turn up and gave no response to my calls. I had trouble getting my daughter to school and waited in all day expecting his visit at 8am! I later sent a message in one last ditch attempt for a reply but after my message being seen, I got nothing back. I haven't met James but from this experience he seems unprofessional and unreliable. Very unfortunate as we were hopeful this was a good company

James and his colleague Dean did an absolutely incredible job at our house. We had a major leak under a wooden kitchen floor that would have had to be lifted to make a repair. The replacement cost of the floor was £10,000 and worse, we would have to endure extensive disruption for weeks. Various plumbers had been to look at the problem over a three week period during which we were without water and they just waked away from it. James and Dean were recommended and when they turned up they considered every possible alternative to having to lift the floor. Dean tried to squeeze under the floor with a gap of only 30cm, James was just too big to get into the gap. Dean tried several times to get to the burst pipe and eventually succeeded on the third attempt. (I have been caving but would not have wanted to go under that floor). I can't thank them enough for their dogged perseverance and for fixing the leak. Had James not been prepared to help our floor would have been ripped up the next day.

Reliable professional friendly and affordable.

I called these guys to do work on a project that others wouldn't take on! Happy to say they did a fantastic job and I still use them now 2 years later. Very experienced team. Highly recommend.

Fantastic friendly service! I can’t rate James and his team highly enough. The quote was returned promptly and when the team arrived they were all very friendly. They installed our external boiler and removed the existing internal boiler and tank with great care ensuring there was minimal mess caused to our kitchen. Would definitely use again!

Fantastic Company. Great service, lovely team. Efficient, helpful and really friendly. Great price too. Definitely recommend.