Chelmsford Plumbing & Heating Ltd
4.9(425)Chelmsford • MCS




Services
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Power flush
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Unvented cylinder servicing
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Heat pump servicing
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Gas pipework
Reviews
4.9
Chelmsford Plumbing & Heating Ltd is described by many reviewers as polite, friendly and tidy, with several saying engineers arrived when stated and left the work area clean. Reviewers report boiler servicing and installations, plumbing repairs, electrical work and air conditioning, and some mention being kept informed or given clear explanations. One reviewer reports a same-day response and another says an engineer came within an hour. A few reviewers describe problems: one reports an oil boiler and cylinder installation with a leak during fitting, a cylinder coming off the wall, and an oil leak that caused damage and an insurance claim; another says two booked visits did not go ahead; another reports repeated problems with a leaking tap and a lack of response to a complaint; and another reports unnecessary work on a leak that continued until a second firm fixed it. Several reviewers mention cost or value, including complaints about high charges and praise for reasonable prices.
Russell was friendly and efficient. The work was completed within the time estimate. Everything was left clean and tidy. I am very satisfied with both Russell and the company.
Very polite and respectful service. Engineer recripripted to my daughter's request for a whole system certification and testing. From initial telephone enquiry until engineer leaving, have absolute confidence we received 1st class outcome. Jade and Andrew.
Fully happy with the service I received. The communications were good, the engineer arrived on schedule and worked in a clean, professional manner. I received the service report and paperwork in a very timely manner. Thank you
Had the boiler serviced. Really good firm very trustworthy can thoroughly recommend
Excellent service. On time.
To future proof our heating & boiler system with a new Worcester Bosch boiler and Johnson & Starley Aquair S-10 to replace our old 46-year-old system and after receiving expert advice from an initial visit by Richard Roberts, in just a few days after the installation we can see our running costs have started to fall, so thank you Richard. Onto the installation itself all I can say is ‘WOW’ it really was seamless my wife and I were extremely impressed with the two installers Harison & Noah, both extremely polite, professional and a credit to the company. As we are both OAP’s we were concerned on selecting the right company to help us and we can say we chose the right company and would do so again and will fully recommend them to our friends and family. Thank you. Peter & Monica Burdett
We had the pleasure of meeting Russell from this organisation WOW outstanding honest service what a fantastic guy sorted out my elderly fathers heating & hot water Thank you so much
Was very pleased with the service, Rich came when stated, very polite, friendly and clean helpful worker, would recommend him and the company in future
A quick and efficient service from Steve - keeping in close touch about progress on the job throughout. Highly recommended.
From initial contact and throughout the process including the ideal and efficient timesaving video walk around survey the while team were friendly helpful and highly professional The sound advice and application of solutions to issues bear out the capability and experience available here Air condition supply this year has been somewhat difficult but a deal was offered on an available upgraded unit providing many benefits and fantastic value The order and booking process was smooth and seamless as was the installation on the day The two members of the installation team were polite and friendly and highly professional - a credit to the Company - Working with care and amazing cleanliness and again offering ideal solutions to issues achieving a perfect design of installation and the results are highly impressive We are delighted with the Bosch Air Con system and are unable to praise this team enough Whilst aircon at this level is not cheap it does represent exellence in both product and value Your efforts are very much appreciated Nige & Lynne
Brilliant service, always helpful reliable and efficient, staff always friendly. Thank you
When I decided to replace my 40 year old boiler I was confident that Chelmsford Plumbing and Heating would to a good job as I had used them for several years for boiler servicing and various plumbing tasks. I was not disappointed as the new installation was carried out very professionally fulfilling all of my requirements and preferences. The team delivered a very well laid out and tidy job within the timescale quoted. I am very pleased with the result.
The workers who visited me were very efficient, helpful and friendly and tied up afterwards. They got my heating up and running and made suggestions to ways in which my system could be improved I would ahppily use them again
Thank you to Reece an excellent job. Clean, very neat tidy job well done.
We have used Chelmsford Plumbing and Heating for over15 years, for many jobs large and small. Last week they installed a Bosch AC unit in our bedroom. They are always very professional at all stages, the price was fair and the installation meticulously carried out. I often recommend them to friends.
Would highly recommend Chelmsford Plumbing and Heating. We have needed them a few times and have been very pleased with the service at a reasonable price. Steve did a great job replacing our kitchen sink, despite it not being straightforward. Thank you.
Very pleased with Chelmsford Plumbing and Heating. They have repaired a leaking toilet, a leak under my kitchen floor, replaced pipes and connected my sink and appliances in my new kitchen. Very friendly and great workmanship. Will definitely use again if needed. Highly recommend.
Fair price with great service. Another great service, leaking pipe within the wall, diagnosed and left 100% fixed. Highly recommended, I have had several jobs completed over the last 10 years and all to a high standard.
Engineer was very helpful and gave me advice about replacing a sink plug while he serviced my boiler. Also fitted a replacement radiator control for me. Thanks Joe!
Excellent service from CPH, fitted me in when suited and all works carried out to a high standard. Have used in the past and will definitely use again. Thanks.
Chelmsford Plumbing & Heating provided outstanding service for my elderly parents today. I initially called because I thought they needed a new boiler. Martin was extremely helpful on the phone — honest, clear, and reassuring. He explained it might not need replacing and arranged for Russell, who was already in the area, to come out the same day. Russell arrived within about half an hour. He was polite, very methodical, and took the time to properly test the system. After making a few adjustments, he got everything working perfectly again. No upselling, no pressure — just honest, transparent advice and excellent workmanship. I highly recommend Chelmsford Plumbing & Heating for their fast same‑day response, professionalism, and integrity. A genuinely trustworthy local company.
Oil boiler service, great friendly engineer.
used x 2 recently July 2026. 1. planned bath waste fitting then 2. emergency as water expansion tank ripped itself off the wall [insecure installation by original builder not the best and effectively made this inevitable though lasted many years]. emailed Sunday, phone call just after 8am Monday from cph, visit by another fab employee around 9.15 am, sorted by lunchtime, now secure installation. reasonable cost. I couldn't recommend highly enough, faultless.
We had an oil boiler and water cylinder installed by Chelmsford Plumbing and Heating which cost over £8,000 and had issues during and post installation. There was a leak overnight during installation and we were unable to contact anyone until the morning. Although this was made good it was frustrating. Following the installation one of the cylinders came off the wall and bent the connecting pipe which we were informed by the emergency plumber (who we had to call out to make it safe as it happened over the weekend) had happened because it had not been properly secured to the wall. He said this was worrying as it was a very basic installation error. We were disappointed Chelmsford Plumbing and Heating then tried to charge for the remedial work even though it had been caused by installation error. To top it all off we also had an oil leak from one of the boiler parts which caused over £30,000 of damage and resulted in a home insurance claim. Chelmsford Plumbing and Heating tried to play down the damage, saying the leak was not substantial and seemed to not understand the implications of an oil leak which is pretty concerning for a company that handles oil boilers. As it turned out a lot of oil had in fact leaked and it had contaminated the surrounding area resulting in the patio being pulled up and excavated. I believe our home insurance’s solicitor are still engaged with Chelmsford Plumbing and Heating regarding it. We went with them even though they were one of the more expensive quotes we had received as we felt they looked to be a good sized and reliable company. Unfortunately, this did not turn out to be a good decision.
Excellent service, since Chelmsford Plumbing and Heating have been servicing my air source heat pump it has been more efficient. They are polite, prompt and knowledgeable. Highly recommend
We have been using these for boiler service, and some other small jobs for the last 5 years. Very friendly and accommodating team. Had our geriatric boiler replaced recently and they did a lovely job.
I had air conditioning units put in last week Well what can I say they were so professional all in their uniforms. They were so polite they cleaned up after themselves. My house was left immaculate. I’m so pleased with the service I have received. Thank you.
After being significantly let down by a National company, I called Chelmsford Plumbing and Heating for a second opinion. I was quite emotional when I called as I'd just been told I had to spend circa £10k for a new heating system, but the lady in the office, Kate, was extremely helpful and pragmatic which helped to calm me down, she booked me in for an engineer to come out the next day to assess the situation. The engineer, Russell, came out as promised the next day, at the time stated and called first, none of the processes the National company could achieve, he was the loveliest chap, knowledgeable and empathetic. He went through my warm air system part by part, and made sure every section was in working order and most importantly, safe. After two hours, he had fully checked and serviced the system, it transpired that I did not need a new system. The National company had not carried out any of the service as they should have, and in my opinion used scare tactics to make me purchase a new one, Russell's expertise in warm air systems was evident from the get go, and I cannot rate him or the company highly enough.
Russell was very organised with the job to replace my shower. He worked efficiently and did the job in a reasonable time. He then showed me that it worked and I was able to use it. I am very pleased with his work. Thank you
I cannot talk too highly of this company - from your first contact with Becky or Abbie or indeed any of the admin group, you feel that they care and do all they can to make things happen. Martyn, the Managing Director is quite amazing and very patient and takes time to explain what his about to book in and is very knowledgeable about all aspects of Heating and Plumbing The team we had - Harrison and Luke - were superb and took great care of our home at all times and we felt sufficiently confidant that we decided to have some days and nights away as we trusted them both Nothing was too much trouble for them and they were able to give us a plan that worked for us all and completed the job of replacing our Boiler and Hot Water Tank on time with very little mess ( which they cleared up anyway very well - Noah came in to help during this time and again was very polite and respected our home ) The Electrician ( Bob ) was also excellent coming on time and again making very little mess A very efficient and likeable team and we would be very happy to recommend them all
We have just had our oil fired outside boiler service by Chelmsford Plumbing & Heating, (they also installed the boiler as new) what a friendly, helpful, kind , knowledgeable and understanding member of staff, we have always found there staff members to be completely trustworthy. We certainly would recommend Chelmsford Plumbing. A BIG Thank You.
Very happy , would definitely use again, reasonably priced and 1st class work and communication.
I have used this company for a range of plumbing and heating requirements over the past few years and have always been completely satisfied. The reception team have always been very helpful. The engineers have been friendly, respectful and efficient, always taking time to explain what the job has entailed. Arash was no exception to these qualities when he tackled a job yesterday that turned out to be problematic instead of straightforward. The replacement sections of the soil pipe had to be customised before connecting and testing. The soil stack with its new branches is running efficiently now without leaks thanks to Arash's patience and perseverance. Again I am a very satisfied customer and would definitely recommend Chelmsford Heating and Plumbing.
Professional, friendly and most importantly trustworthy company! - works always carried out to a high standard.
Work done to very high standard. Engineer friendly and courteous. Boiler service and system check. Was thorough and left no mess.
Chelmsford Plumbing and Heating provided and installed an air conditioning unit in our bedroom, and we were very pleased with the service. The installation was completed in just one day, and Reece and Louis were professional, helpful, and extremely tidy throughout. We would happily recommend them to others. They have become our go-to company for heating, and now for air conditioning too.
Kevin F called today to carry out an annual service on our oil boiler. He left everything clean & tidy . He was polite and very efficient. When it came to paying the bill Kevin mentioned that there was 10% off for booking our service during the summer months - that was a nice surprise . We have used Chelmsford Plumbing & Heating for a number of years now and we are always very happy with their work . Thank you
Would definitely recommend. Recently moved into a new property in the area and had a few plumbing issues. Russ came over today and repaired some leaking waste pipes and also repaired our faulty boiler. Russ was very friendly, talking through the issues with us. and gave us some really helpful advice. Very efficient, neat and tidy.
Very happy with the service from Chelmsford Plumbing. Very professional and thorough with the quote. Happy to answer all questions I had before placing the order. Installation went very smoothly and again very professional. This company has been a delight to work with.
Very good service - I would definitely recommend them
They contacted me very early on the day to change time of appointment as plumber had family issues, not a problem at all to change. New plumber was very nice and fixed and improved my downstairs toilet. Would recommend and will continue to use. Thank you
I've used CPH to service my boiler for many years, when it finally gave up at 25 years old they were very quick to help with replacing it, doing everything they could to get me up and running with hot water & heating asap. Excellent, knowledgable service, clean & tidy, all done in less than 6 hours. Very happy customer, thanks!
I recently had installed a new Unvented Water Cylinder by Chelmsford Plumbing and Heating and everything went so smoothly from my conversations with the ladies inb the office to Martyn the owner who explained everything very clearly and in layman's language to me. On the day Rich the engineer arrived on time and to be honest he worked solidly all day long and took a real pride in his work and when he finished he left everything spotless a real asset to the company. I had used Chelmsford Plumbing before for minor jobs and their customer service and prices are first class.. I would recommend them without hesitation David Gallagher
Excellent service and very helpful highly recommended
I have been using Chelmsford Plumbing & Heating since 2013 and have always found them to give a very professional service. I have no hesitation in recommending Chelmsford Plumbing & Heating.
I have just had first class large job completed and thank Rhys and Arash for their efficiency and excellent work. Made the experience less daunting.
Fantastic service! Prompt response from online enquiry and replying to emails. Managed to book in for the same day, great communication, payment link sent immediately after visit and certificate sent next day. Cannot fault!
Recently had air conditioning installed by CPH... extremely pleased with the service, the guys were very polite, tidy, friendly and done great job. Highly recommend.
Sorted the job quickly. Professional and polite
Helped resolve the issue with my oil fired boiler very quickly
You're always uncertain of a company you've never used before, but they installed a new boiler and left without any traces that work had been carried out. Well apart from leaving us with a sparkly new boiler that is, so thank you Chelmsford Plumbing and Heating. And, I have some more for them so will be pestering them very soon. Once again, many thanks guys. :-)
Just had a new boiler installed and a power flush carried out. The work was completed to a high standard and within the expected time frame and budget. The engineer, Ash, who carried out the work was polite, friendly, and worked in a tidy and efficient manner. He kept us informed of what he was doing at each stage of the installation. When he'd finished he was meticulous in cleaning up and removing all of the waste and old fittings. Very happy overall with the installation and with Chelmsford Plumbing & Heating level of service and communication.
Needed urgent help with oil central heating boiler and radiators at Maldon GC. Chelmsford Plumbjng and Heating got to us same day. Kevin was very helpful and informative and got the job done very efficiently. We have hot water and warm rads again. Brilliant.
Superb service and value on new boiler installation. Excellent communication and genuine care and consideration from start to finish. Would highly recommend
Very happy with today’s job, they were thorough, provided lots of information and very friendly!
Lewis and Rob replaced our boiler and did a fantastic job. Arrived on time, tidy work and everything explained clearly. Highly recommend
Very efficient ,neat and tidy electrical work.
We recently had air conditioning installed and couldn’t be happier with the service. Lewis and Rob were professional, knowledgeable and took the time to explain how everything works. Installation was neat and tidy and completed quicker than expected. Would highly recommend to anyone considering air con.
Brilliant service, great oil Boiler engineer Kevin, lovely chap explained everything ! Highly recommend Kevin !
We have had a new boiler installed by Chelmsford plumbing & Heating. We are very satisfied with the service we received. Ash and Luke worked extremely hard, they were polite & very helpful.
Needed a plumber to fit a new bathroom vanity sink unit. CPH sent Arash to do the work. He was very pleasant and courteous and did a great job. He worked very cleanly, vacuuming as he went along. Would highly recommend CPH and Arash.
Very good service Excellent customer service.. Prompt arrival of engineer. Very pleasant guy and very helpful. Job completed in good time and all mess was cleared away. Would recommend Chelmsford plumbing and heating with no hesitation.
I want to recommend Chelmsford plumbing and heating based on the great service I received from them from the very beginning. They have been extremely helpful. Becky handles all the appointment, quotes and invoices efficiently and she keeps everything well organise the plumbers and electricians are always professional. They work quickly while still doing a thorough high-quality job from start to finish. They also leave the house clean and tidy which I really appreciated overall their work is reliable and reasonably price. I definitely recommend them. .
Good service with friendly knowledgeable technician Joe.
For some reason, we had struggled to find a Gas Safe person to install our new gas range cooker at a justifiable & affordable price. I finally contacted Chelmsford Plumbing & Heating who are very local to us in the village. Communications were very good, the quotation was more in line with my expectations, and we were very pleased with Joe who did the work. He turned up promptly for 8am, very courteous & friendly, did the gas connection and work, secured the cooker, adding the cooker trim, tested gas pressures, functionality, moved it into place, did the basic cooker set-up. Very pleased as this has been an on-going project for several months. We would definitely recommend Chelmsford Plumbing & Heating (based on our experience) and would use them again.
The service we received from Chelmsford Plumbing and Heating has been excellent. Our engineer, Arash, carried out the work in an efficient way explaining everything that he was doing and why. He was polite and respectful of our home; a pleasure to have in our home. We would recommend CHP to anyone looking for an exceptional company to undertake heating & plumbing work.
Very prompt service after initial conversation. I had a new boiler which was installed by Ash. Ash was extremely professional, courteous and went out of his way to help & ensure that I understood everything. He was concerned for my welfare by ensuring that I had a warm room to sit in. I cannot recommend him highly enough. He made a difficult situation so much easier for me. Thank you to CPH & Ash. Rosemary Malton
CPH are a very efficient company. Their work is excellent and our engineer was very polite and made the change of boiler as stress free as possible. I would recommend them for any plumbing and heating work
Electric heaters supplied and fitted by Rob who was very efficient, helpful and pleasant to deal with.
A great service from CPH- very friendly and professional and a brilliant job in installing a new cylinder to replace a very old, noisy and inefficient water cylinder. It looks great and has freed up a lot of space and no more noise! Everything left really tidy too and explained to me how it all works. I will definitely be back for future work, thank you!
New boiler installed today, Ash the engineer very helpful, office responded very well to questions etc first impression very good.
Really pleased. Good polite & professional. He went above and beyond. Gave extra help. Will most likely use Chelmsford & Plumbing for other work in future.
We were very pleased with the service from CPH. Our engineer arrived within the time specified and got straight to servicing and replacing some parts that were faulty to get the boiler back to full working order. Everything was explained to us and we received a full report on works carried out. Our engineer was a lovely guy and we were very pleased with the service that was given and won’t hesitate to use them again and would definitely recommend.
Electrician Rob did a fantastic job, as usual. I would highly recommend this company.
Had CPH visit a few times when renting and chose them now as an owner due to that experience. All good as usual :)
Had a serious water leak into my kitchen just before New Year. Discovered that a fitting to the water supply pipe to the wc cistern was letting by. Temporarily, turned off the water supply to the house and drained down the cold water tank. Couldn’t contact Chelmsford Plumbing and Heating as they were closed until 5 January. Contacted another local emergency plumber who visited, cut the supply pipe to the cistern, fitted a stop valve and capped the pipe. Suggested I needed to replace the wc and the concealed cistern. I was able to arrange for Chelmsford Plumbing and Heating to visit on the 7 January. Their plumber was able make a repair and also replaced part of the flush system. He suggested other improvements that could be carried out and offered to arrange a quotation. All work was carried out in a very professional and efficient manner at a reasonable cost. I will be asking Chelmsford Plumbing and Heating to service my boiler and carry out other work that I know needs attention. I have used them before. They were able to repair my old boiler when British Gas said it could not be repaired because a foam seal was no longer available.
Excellent! Efficient, dependable, quick, punctual, courteous, good value for money
We had a boiler failure in early December. It was old a needed replacement. The people at CPH were very helpful and efficient in arranging a visit for a quote within 3 days. The new system being installed 10 days after accepting the quote. Rhys and Ash did the fitting. Very clean, tidy and professional guys. We're extremely happy with the new system. Recommend CPH.
Typically my heating stopped working a week before Christmas. Chelmsford Plumbing and Heating went out of their way to get an Engineer out and the problem fixed straight away. Would certainly recommend them to everyone.
Henry did a wonderful job today, fixing an annoying leak in my bathroom at very short notice. The company charges reasonable fees and I am warmly recommending both Henry and the Chelmsford Plumbing and Heating Company.
Called CP&H regarding a broken thermostat. Engineer came round and fixed in an efficient, friendly and courteous manner. CP&H have never let us down!
Rich turned up on time and serviced my boiler. He was very accommodating. He advised me that the best time to have your boiler serviced is September, October before it gets too cold. I will definitely be using Chelmsford Plumbing and Heating again.
Would definitely recommend this company.
My wife and I have been let down and ripped off by plumbers regarding a leak in the bathroom and a fix on the boiler. Steve came round and listened to all my worries and concerns and put me completely at ease. He was professional and a real gentleman! We discussed a boiler service in a few months and I will be calling and requesting for him to come back to carry this out. Steve made me feel so much better and really put my mind at ease so close to Christmas aswell as being extremely tidy and managing to fix all of my issues in the house. A superstar employee and a credit to the business. Thanks again Steve!
I had a new boiler and warm unit fitted by Harrison and Ash they were hard working and very punctual and done a perfect installation I would highly recommend this company
Excellent service as always. No issues with boiler or gas meter. Friendly and efficient engineer.
Best service you could get Becky was so good on the phone new every thing I asked her Lewis was excellent best engineer ever a great company would recommend to any body
Engineer arrived on time and carried out service efficiently and cleanly.
had a back boiler replaced ,new one put in old airing cupboard and had a power flush all carried out by a very courteous engineer Reese . I also have taken out a service plan as i was very happy with work done.
I would highly recommend Chelmsford Plumbing and heating. I had 2 very old storage heaters in my flat plus a down flow heater in the bathroom. Had new ones fitted. I’m very happy with the new heating. Rob my engineer was very efficient, friendly, worked very clean and tidy. I would definitely recommend and definitely use again.
Very pleased with the service given before during and after my recent power flush of all the radiators in my house. Everything was explained to me before work commenced is I knew what to expect - The workmen turned up on time, were polite and extremely respectful of my property and made no mess whatsoever! I would highly recommend this company for your plumbing needs Thanks for all
CPH provided a very good service from start to finish when replacing my boiler. The engineers who attended my property were very respectful of myself, my property and each other. Everything was left tidy and I now have working heating and hot water! I did have to wait for a time before the job was able to be completed, this was due to it being the time of year and demand. Overall, I was happy with the service provided, if it could have been completed earlier I would have given 5 stars
Over and above expectations...Very nice man !
I cannot recommend Chelmsford Plumbing and Heating highly enough. The team came in to replace an ageing boiler and install several radiators. Their attitude, politeness, courtesy and professionalism was faultless and even went above and beyond when finding a few snags along the way. I would 100% use them again and recommend them to anyone I speak to.
Lewis the engineer was fantastic a great credit to the company Becky in the office was extremely helpful again a credit to the company many thanks both
Punctual, excellent workmanship and very professional. Rob is always very helpful and nothing is too much trouble.
This is a first-class firm; their installation of our boiler and Aquair system in 2024 was excellent and we have just had them serviced, again excellently. Thank you!
I can’t praise this company enough. Harrison and Ash came out to chase in radiator pipes, install 5 radiators and make some much needed updates to our mains water supply. They were brilliant and the work was impeccable. Chelmsford Plumbing and Heating have a customer for life.
Engineer, Russ, arrived promptly and carried out the required work (boiler service). Very polite and helpful, even offering some welcome plumbing advice for the future.
Excellent service from start to finish. Chelmsford Plumbing & Heating diagnosed a tricky boiler issue on my Glow-worm Flexicom and worked through it methodically- replacing the expansion vessel, PRV and flushing the system before addressing the fan and gas valve. Communication was clear throughout, costs were explained upfront, and they didn’t fit parts unnecessarily. Very happy with their work and professionalism.
Great service, communication and super friendly staff
Had a replacement boiler fitted last week by Lewis and Luke both inspired confidence in the company with their professional approach to the job, would not hesitate in recommending the company
Had engineer to service LPG boiler. Excellent service, friendly and explained everything he was doing. Would not hesitate to use this company again Ray Turnbull
Excellent professional service from Joe. Informative and tidy job. Thank you.
Excellent, quick and efficient service of an oil boiler
Excellent service
As always, thorough work. Polite engineer. Clean and tidy.
We had a replacement boiler installed, was very impressed by everyone involved, from explaining options for the quote right through to completion. Engineers were very tidy and left no mess, work all completed in a day and a half. Would highly recommend.
Prompt service. Simon was friendly & helpful
Engineer Simon arrived on time to do our Annual Boiler service. He was very polite and talked us all through the service. He was very knowledgeable and helpful, we would use CP&H again without hesitation.
Wow! Plumbing problem? No problem! I filled in the online enquiry form at just gone 8am. Got a call back within 20 minutes. Plumber on site just after 1pm and problem solved by 1:30. Courtesy, efficiency and top service. Will recommend to friends and family. Many thanks.
Arrived promptl, Polite and helpful, very happy with the work done.
Simon did the annual boiler maintenance for us. He was very pleasant, polite, helpful and knowledgeable giving useful advice. Highly recommend.
I had my boiler serviced. The engineer was on time, pleasant and informative. I've used CP&H a few times and have always been pleased with their service.
We had a problem with a water heater cylinder. From contacting the office with my inquiry, getting a price, bookings and getting everything completed was a smooth process. Will use their services again.
Excellent customer service, good value for money, Joe was really helpful, will definitely use CP&H again
Service carried out. Some aging components replaced. Reliable as usual. Very satisfied.
All staff helpful and friendly. Sensibly requested all information before quoting for the job. Work carried out to a high and professional standard by a friendly and helpful engineer.
Your plumber who was sent by Simon was excellent. Howard Turner
Excellent from start to finish - good communication with all work carried out effectively and efficiently by Rich who went the extra mile and more. Many thanks. Highly recommended.
Just had air con fitted. The guys were very neat and tidy, polite, helpful and hard working. We are delighted with the result and highly recommend Chelmsford plumbing and heating. We have used them several times in the past, and have always been happy with the service.
We had an oil boiler and completely new heating system installed and were so impressed with the service from Chelmsford Plumbing and Heating. From the outset Martyn was highly professional and helpful, walking us through every step of the process and following up during and after installation to ensure everything was to the highest standard. Lewis and Luke who came to carry out the work were so considerate of our home, pets and children and were punctual, polite, great at communicating and checking in on the decision making process. They completed the job to an extremely high standard and even replaced the towel rail because it had a tiny dent in it (which I hadn't even noticed!). We wouldn't hesitate to use them again in the future.
I have used Chelmsford Plumbing and Heating many times over the past few years. Always efficient, tidy and polite. They are not sole traders so there's an office, so the phone is answered, skilled tradesmen, so they can handle the work and keep appointments, always with excellent communication. So not the cheapest but the best.
Chelmsford Plumbing and Heating have always provided a great service for us. The team are very friendly and always happy to help. Cannot recommend enough.
Good communication and cheerful engineers and CHP team.
Excellent service the technicians were polite and efficient in their work. Boiler fitted as planned and all extra work completed as expected
Great service. Joe completed an annual service on our boiler and Rob fixed an unexpected issue that was affecting our Heatmiser set up. Both engineers were very professional, friendly and helpful. Each turned up on time. Have used this company for many years now and will continue to do so in the future. Thoroughly recommend.
My boiler stopped working one morning and within 40 minutes of me calling Chelmsford plumbing and heating they were here to diagnose the issue! It was fixed by the next day! Absolutely fantastic service and the team are a credit to the company. Thank you!
Fantastic service! Would highly recommend. Thanks Simon 👍
Polite & efficient. Will be using them again so highly recommended.
Efficient, friendly and knowledgeable. Every team member at each stage was so helpful. I won’t hesitate to recommend in the future.
Great service, professional and friendly and got the job done in good time! Thank you to Simon and the team at Chelmsford Plumbing and Heating!
I have used Chelmsford plumbing many times for both plumbing and electrical. They are very professional and adaptable and I have been very pleased with their service . Very helpful and friendly staff .
We’ve used Chelmsford Plumbing and Heating to look after our central heating for several years now. Their staff are efficient, courteous and knowledgeable and their prices are very reasonable and good value. Job done just you want it when you want it. What more do you need?
Arrived on time. 08:00 am Plumber very pleasant, Straight to the point. He used blue plastic over shoes. Isolated the Pipes/ fittings to be replaced. No water spillage, or leakage. New fittings replaces in different locations, making access much easier. All completed within 50 minutes. Great job. We are very pleased with the results.
Professional, polite, friendly.
A 5* service from Simon at CPH . Courteous, professional and efficient.. made the job quick and highly satisfactory.
From initial enquiry for rerouting an external gas main, CPH response, site survey, quotation preparation and through to work’s completion was “smooth sailing” clear and concise with the end result exactly as required. The attending surveyor/ installing engineer was first class, on time as advised and completed install as scheduled plus kept me informed throughout the works. I would have no hesitation in recommending Chelmsford Plumbing Heating and they are definitely on my list for future works.
Great, professional outlet with excellent communication, top quality work at a fair price. They go above and beyond and I couldn't be happier with our install. Thank you guys.
Great work from Ash at Chelmsford Plumbing, replacing our boiler. He went the extra mile to work into the evening to complete work on an old radiator we also wanted replacing but which proved a little trickier than anticipated. Would definitely recommend this company - very professional approach.
Great experience using this company, they were friendly, professional and communicative. I had old storage heaters replaced and they answered all my questions and were also super patient as I went back and forth deciding on the final specs. On the day, Rob came on time and was done before I knew it. He even fixed a faulty light whilst he was there, which was really nice of him to do. Overall really pleased, worth the money spent.
I had been looking for someone to service my 4 year old Vaillant gas boiler and Magntec cleaner which is attached to it. (Vaillant would service the boiler but wouldn't touch the Magnatec) As it so happened, one of CPH advertising letters recently dropped through our letterbox, and after checking some independent reviews, I thought I would try them. The booking procedure was quick and straightforward and the first available date was only a week or so and I was quoted a fixed price for the service. As it turned out, an earlier appointment became available and we accepted it. Simon arrived on time, after phoning ahead, carried out the service quickly and efficiently, taking photo's of the various stages which he showed us afterwards and left the everything clean and tidy. We were able to pay by card on his portable payment device and received the invoice and gas certificate by email two days later. Excellent service. No doubt next year we will be calling them again!
Today I had a burst external water pipe which I couldn't isolate so had to turn off all water to property at street mains supply. Called Chelmsford Plumbing and Heating Ltd needing urgent help. My call was answered straight away and the guy I spoke with was very polite and helpful. Within an hour a friendly engineer called Rich arrived at my house to fix the problem. The work carried out was of high quality and completed in an hour. All old bits of pipe and debris were taken away leaving things very tidy. I was only charged the advertised hourly rate plus £15 for an additional part I'd asked for. No hidden charges or unexpected nasties. Rich was extremely professional and couldn't have been more helpful. I'd highly recommend CP&H's plumbing services to anyone. Well done!
Chelmsford Plumbing and Heating responded to my enquiry straight away. The quote was provided within 24 hours of inspection and was very competitively priced. The Managing Director cares about his staff and customers and is appropriate in his psychological approach to women living on their own. A very emotionally intelligent engineer attended within a few days and the job was executed to a very high standard, with no messing around. The Managing Director attended to check up on everything and suggested another sensible improvement to be made, providing a rough quote on the spot. I'm very pleased with the complicated installation the engineer undertook and the improvement in water pressure is absolutely fantastic. I'm totally delighted. He fitted an unvented cylinder, which I highly recommend. I will certainly employ this team of good people again when I need them. Thank you ever so much. Your diligent work, excellent customer service and admirable applied intelligence is excellent and it was a pleasure doing business with this company, even with the office staff too. Your team are true ladies and gentlemen. Thank you so, so much everyone. I definitely recommend this firm and thank you to my brother too for funding the works. It's taken away much stress in my life, Kenneth. Thank you ever so much.
Very reliable and thorough. Have every confidence in the engineer. Will certainly have no hesitation in making contact for regular servicing or as the need arises.
Really happy with the service at Chelmsford Plumbing and Heating. Quick to come around and arrange a quote, communicative throughout the process, and Simon who came to move our radiator was so lovely and did such a thorough, brilliant job. Thank you so much!
We have used CPH for many years and have always been very impressed with all the services they provide. The admin team are always friendly and very helpful and all the engineers have been excellent. Can definitely recommend.
CPH are an easy company to work with and the team that arrived to change our old boiler and carry out a few other upgrades were polite and professional. The work was completed as scheduled with no fuss or untoward events. Would highly recommend.
Phoned this morning at 9.30, engineer arrived before 12.00...problem sorted. Outstanding service, my first port of call in future.
Excellent service - due care and attention paid to the property as well as first class servicing. Engineer was great.
Great experience dealing with Chelmsford Plumbing and Heating, right from initial booking, though installation. We had wanted to replace electric heating in a flat and didn't know where to start. Rob their Electrician came out, gave us great advice and priced up the job quickly. Rob even came out to remove the existing heating so would could decorate. Rob came back to install which took most of the day and even resolved some other electrical issues we had. Excellent service especially from Rob, as well as Becky in the office who kept me constantly informed and addressed any questions I had. Thank you.
Booked in as hot water wasn't working. Got sorted in the same day. Simon was on point and showed me a fix for just in case. Well reccomended
Very impressed with the high quality of cylinder installation. The team quickly overcame some hidden challenges with the space available to deliver what was planned within the expected time and budget. Reece, Luke and Rob were all friendly, polite and left the house in order and clean 😀
Great service thank you! - emma sweeting
Very easy to arrange plumber to attend, quickly received quote to replace tap, work was completed quickly with no mess left.
We have just had 6 radiators replaced by Chelmsford Plumbing and Heating. The two gentlemen were absolutely superb. They were very polite, explained in detail what they would do, laid dustmats throughout and were extremely careful when removing the radiators with no spills of rusty water. They worked like Trojans hardly stopping for drinks. When finished they asked us to check the installation and left the rooms in such a condition that you would not know they had been there other thyan for the new radiators. I cannot reccomend Reece and Elliot highly enough. If I could I woul;d give them six stars. Thanks to all at Chelmsford Plumbing and Heating for all their support. George Schnitzer
Fantastic service and very professional, highly recommended
Turned up on time. Good clean service and professional friendly engineer.
Helpful, reliable and professional. Would highly recommend.
Used their services for a number of years. Engineers are ALWAYS polite and efficient and a pleasure to deal with.
The service of fitting a new boiler, pumps, valves etc from start to finish was courteous and professional. A few niggles needed sorting out and these were handled with efficiency. Thank you CHP.
Excellent service. From the quote, the installation of the boiler and the maintainance of the boiler every year since 2016. Would not go anywhere else.
The engineer was polite , friendly and very thorough . Also very helpful when he couldn’t fix one of the problems
Very efficient couldn't fault the gentleman who did the service many thanks
Simon came to do a gas safe check in my flat. He was very polite and very talkative, which is always nice. He also gave me some tips if I ever lose hot water/ pressure in my boiler
Good work pleasant workman very efficient.gave me a lot ot advice on operating the system
Very happy with service. Fast and efficient and tidied up after. 👍
Excellent service. Plumbers were extremely tidy (and friendly). Went above and beyond. Very happy with the job and would recommend. Will use again.
I have used Chelmsford Plumbing and Heating three times in the last 12 months, for boiler services and to replace an old radiator. Without fail, every aspect of their service from the sales team to the technicians has been friendly, polite and very professional. And they offer great value for money. Thnaks.
Call answered promptly & fast appointment made. Plumbing technician arrived on time, carried out a check on the faulty unit. Replaced the 3 port valve & tested the system. This work was carried out both professionally & by a pleasant technician.
I would not hesitate in recommending Chelmsford P & H. I recently used them to do a power flush on my home heating system. The whole experience from the time of booking through to the completed job was faultless. The engineer Harrison was very thorough in his work, clean, tidy, and very polite explaining the whole process during his time here doing the work.
Brilliant,helpful,quick and tidy,couldn’t ask for more
Highly Recommended and Local Plumbing & Heating. Great workmanship, great service and keen prices for our boiler and CH upgrade. Thanks to Richard, Lewis, Luke and the electrician for their care, consideration and respect for our home. Delighted with the result and glad we 'shopped' local!
A note of thanks to the Chelmsford Plumbing team for the great service delivered for our recent boiler installation. From the prompt and efficient survey, to sorting out a date to fit my travel schedule the booking was friendly and easy. Rhys and Ash who once again arrived promptly and delivered an exceptional service. The whole work area was left cleaner than when they started. Would definitely recommend.
Amazing service! They were able to fit me in the same day, Simon arrived exactly on time, immediately diagnosed and resolved the problem with the boiler, then serviced it. He explained everything in simple language, including showing how to repressurise the system and keep it working at its best. Would definitely use again and recommend!
Very helpful.
Had 4th boiler service always on time no mess and professional, great service as usual
Maybe not the cheapest or most Expensive... but as the saying goes "if you want monkeys you pay peanuts". Customer care/satisfaction are paramount to CPH. Over 5 yrs as a customer would Highly recommend.
Simon was perfect in everyway on time, polite and helpful thank you.
Great service Friendly service Would recommend
Arrived on time boiler service as booked. No mess.
I've used CPH for 13 years to service and mend my boiler. From the initial phone call to the end visit, all concerned are friendly, efficient and reliable. I always recommend when possible.
We commissioned Chelmsford Heating and Plumbing earlier in the year to clean out and update our existing central heating system including purchase and installation of a new boiler. This work was carried out efficiently, effectively and with the minimum disruption to our daily life over the two days the engineers were at our property. The staff wore smart uniforms, worked in an entirely diligent and professional manner. The engineers arrived and finished work at agreed times leaving our house tidy at all times. We would have no hesitation in utilising this organisation again for future work. Well done Harrison and Ash for your excellent work ethic and for the professional advice during the work.
Great friendly Fast done exactly what it said on the tin
Excellent service - very helpful and professional when installing my new Air Source heat pump. Everyone went above and beyond.
Good professional service, thank you.
First class service. The office staff and the engineer who did the work for us all did an excellent job - courteous, efficient and really helpful. We have no hesitation in recommending them.
We had boiler service done by Simon. All good ser vice, would recommend this company always. Been using them for quite a few years now and always been pleased with their service. Thanks Jeff
Simon delivered quick, friendly and efficient service - boiler was serviced and he was able to make a rapid fix to one of our radiators too. Very happy with the service provided.
We had our yearly boiler service done by Simon. There was a problem, but Simon explained in detail, and arranged for works to be carried out. A very pleasant, friendly and professional man. Since having the boiler fitted and subsequent services we have found this company to be very professional, friendly and helpful, from the minute you speak with them to book an appointment. Would thoroughly recommend
Having dealt with Chelmsford Plumbing & Heating for many years I always received very satisfactory service at a reasonable price. The engineers have been polite, friendly and efficient and I have no hesitation in recommending this company.
Fantastic service from Simon, very respectful of our home, putting covers on his work shoes and our countertops keeping the work area clean. Very personable and great attention to detail, our boiler is now tiptop!
Readily available, swift and good quality job. Thank you.
Had a boiler service completed by Chelmaford plumbing. Great technician, prompt, friendly and knowledgeable.
We had a number of issues that needed addressing and all were successfully sorted out within the estimated time slot. The engineer was very clear in his explanations of what needed doing and why. He was very reassuring, and I trusted his opinion. He left everything working, and clean and tidy. I would recommend this company.
Simon was very friendly and efficient, many thanks!
Simon is very helpful and professional, sorted my sink,no mess, good job 👍
Efficient work and very polite engineer.
Great service and quick response very pleased and confident in skills of the engineer simon
Simon arrived at the time he said, was very nice and did a great job on servicing our boiler. Will definately book him in again when the next service is due or any issues that arise before then.
Simon was great today. He is knowledgeable and very helpful. Highly recommend.
Russell of Chelmsford Plumbing and Heating was a real diamond. Honest and reliable. He got us up and running again. Would highly recommend.
Superb company superb engineers,no more to say
Martin and the team have been so helpful. Spending time on the phone initially to talk through all my questions and the team who came and installed the boiler was fabulous, clean, tidy, kept us informed and showed us how to use the boiler etc. I highly recommend Chelmsford Plumbing and Heating for any boiler work/instillation. Thank you all.
Used this company for a friend in Chelmsford. Extremely professional, attended same day! Issue rectified quickly and at a very reasonable cost.
I'm very happy with the installation of my new boiler.Lewis & Luke arrived on time.they were very helpful ,polite and explained clearly how the system worked I couldn't be more happier with the service from start to finish. Thay went out of their way to help me and left the area clean and tidy. Excellent service!! I would recommend Chelmsford heating and plumbing to anyone
Always a helpful, professional service. Quick to respond to any requests. Very pleased to use this firm.
We were very pleased with the installation of our new boiler, dual fuel towel rail & hive controller. From survey to install the company were very friendly & efficient. All in all a first class job.
They have been our boiler service people for the past 13 years and have an excellent service team. This year Simon , the service engineer arrived promptly and provided an excellent service and I would not hesitate to recommend Chelmsford Plumbing to anyone.
Really great service. Always friendly and reliable
Fantastic service today. Simon was very thorough in identifying the problem with the inflow valve on our pressure heating system and quickly fixed it with a new on/off mechanism. He was polite, friendly and very efficient and we were very grateful that he was able to come so quickly to sort out our heating problem. Highly recommended.
Very quick booking in process and job was done without any bother (servicing two boilers). Thanks guys
Had chelmsford plumbing install combi boiler so, have them servicing the boiler. From phone call to book to the engineer coming out it's a very efficient service. Would not go elsewhere .
Can’t recommend Chelmsford Plumbing and Heating highly enough - in a world of cowboy and rip off merchants, it’s refreshing to deal with a local firm who just want to do right by their customers. Recently had a nightmare issue with water pressure and blocked pipes caused by another firm over Christmas, I made the decision to suffer the problem and wait till after the new year break so I could get CPH on the case to resolve. Daryl was brilliant and I even got a visit from the big boss to assist/make sure all was well. Super bunch
An efficient local team who I have used for both plumbing and electrical work. They generally arrive when they say they will, do the job well and charge a competitive price. They have come out at short notice for me on a couple of occasions and their callout fee can be a bit steep when it proves to be a 5 minute job but that would be my only criticism. Chelmsford plumbing and heating are my "go-to" company and I have recommended them to both friends and family. Keep up the good work!
Simon from Chelmsford Plumbing and Heating was efficient, professional and courteous on his recent visit.
Incredibly friendly, professional and quick service are the best words to sum up the service received from Chelmsford Plumbing and Heating. I couldn't recommend anyone else more!
Very professional and helpful
Excellent service! We have used Chelmsford Plumbing and Heating for several years and they are brilliant from the initial call to book in our service to the end when everything has been completed. A repair was needed on this visit and it was explained and completed really quickly!
We had Chelmsford Plumbing and Heating round to fix our heating today. We first found them a year ago when the boiler needed servicing. Joe attended again, exactly as arranged with a very helpful Becky on the phone. What a lovely guy - polite, friendly, respectful and very knowledgeable. Exactly what any homeowner wants from an engineer visiting their home. Joe resolved the problem very quickly. Couldn’t be happier. Recommended.
Hi yes we were very pleased with our recent works carried out of an additional radiator installed And also Reece the engineer did a 5 star job thanks.
Good service from Rhys - we had a power flush and new filter on the boiler. Very polite and worked hard. One piece of feedback - would be good to send an email the day before with a rough ETA / reminder and what to expect. Overall really good company!
Great service, quick to quote, turned up to do the job on the agreed date and the replacement boiler and installation very good. Would certainly recommend
Very pleased with the service we had from this company. Will continue to use them in the future when needed for our heating and plumbing needs
From the moment we rang the office and spoke to the lovely lady, we knew immediately we were in good hands. Our boiler was 22 years old and on its last legs, Marytn came round the next day, such a lovely guy, he explained everything and a quote was with us that evening, which we agreed to and was very happy with . Harrison came on the day we were told and exactly on time, he is the politest young man, extremely respectful and a very contentious hard worker, he explained everything from start to finish, and was so tidy, even washing down our patio at the very end. The boiler and a powerflush were all completed to a very high standard in a day and a half, we also meet Rob, who fitted our Hive, again another lovely guy, who explained how the hive works, and set it all up for us. We thought our heating was fine before , but since having the new Worcester boiler fitted, we can definitely feel the difference, the radiators are so much hotter. This family run company and the team, go above and beyond to make sure their customers are happy and we really are. Very professional, caring and know their products. We can highly recommend and have told family and friends. Thank you Martyn, Harrison, Rob, Becky and Tracey. We now feel like part of your family . Customer service at its very finest 👌
The engineer that was sent round was incredibly friendly and went above and beyond to help myself with another plumbing issue which was not the original one he was there for. He also showed me workarounds if the problem arises again which put my mind at ease.
Very experienced pumber and friendly.
I recently hired this plumbing company to help with a few problems. After a technical issue with the booking system, I’ve phoned them and everything was sorted quickly and professionally. Even the wait for spare parts was minimal.
I am rarely moved enough by the service I recieve from a company to write a review. But in this case I am delighted to make an exception and to sing their praises from the roof tops. Following a boiler breakdown during a recent particularly cold spell, I decided that it was time to replace our existing boiler with another from the excellent Worcester Bosch range and went to their website to request a quotation from their local authorised installer. Less than an hour later a call was received from Becky who in double quick time arrange a site inspection by Martyn the MD of the company. During the visit I made some additional requests about the rest of the system and following discussions with Martyn, we decided to strip out the whole of the tank fed, cylinder system and replace with a state of the art Combi boiler. An estimate was received within 24 hours and an order placed. To help us out during the leadtime before the work was due to start, Martyn arranged for a immersion heater to be installed (FOC) in the system so we had hot water again. Without dragging this narrative out and risk losing the readers attention, the day came when the works were due to start and bang on schedule, Lewis was ringing the doorbell and taking off his boots. The work took 4 days and during that time Lewis, with a little help from collegues, Elliot and Rob the electrician, transformed our antiquated heating system into some thing resembling a steampunk work of art, and we couldnt be happier. During the works, Lewis was punctual, polite and kept us informed off what had been done and what was still so be done. As someone who likes to think he is a competent DIYer, this was very interesting. We cannot thank everyone at CPH enough for their professionalism, and expertise and the speed with which they reacted to our dilemma. If you want good service, look no further than Chelmsford Heating and Plumbing and no, I have no connection with them other than being a very satisfied customer. Martin Wheeler December 24.
Just over one hour between reporting the problem and it being fixed - fantastic service as ever
Simon arrived in good time and carried out the boiler service in a tidy and efficient manner. He also checked the radiators as requested. Good job all round.
Had some electrical work undertaken by Rob this morning excellent. Highest quality work, Rob is an absolute pleasure to have in your home, careful and considerate. Extremely knowledgeable thoroughly recommend his services
I had Joe come and see me today for various issues that previous engineers were unable to address / fix. Joe went above and beyond to identify the problem and patiently went through everything with me, answered all my questions in detail so I understood. Top service! Thanks Joe and Chelmsford Pluming and Heating!
So happy with the installation of my boiler. Harrison was a delight, knowledgeable, a stickler for detail and a hard worker - everything you hope for but don’t always get! Would happily recommend Chelmsford Plumbing and Heating.
Great service as usual from Chelmsford plumbing and heating thorough un-rushed service, organised and gave good advice for next service. Would recommend
Joe visited us this morning to do our annual service on our LPG central heating system. He was very pleasant and did a thorough service whilst he was here….would certainly recommend CPH 👍👍
Return visit to carry out work recommended from service visit. Again arrived on time, polite, professional, carried out extra check for me as I thought there was a fault at no charge. First class service again. Will definitely be using again. Many thanks
Really transparent and efficient. Top work, thank you. Will definitely use again.
Excellent service-arrived when they said they would & problems sorted very quickly by Simon. I have used this company for a long time & continue to highly recommend them
Have used this company for donkey’s years and had plenty of very good people come for various jobs but Simon was new to me last week and he was excellent in all respects. I would add that I had a serious issue with the company when fitting new radiators a couple of years or so ago but Clare Rowe handled it perfectly.
Job very well done. From diagnosis, to offer, to speedy installation, to clean and tidy finish. No extra builders or craftsman costs required. All in. Installation team was great, Rhys especially.
Simon attended this morning and serviced our gas-fired Glowworm Hideaway boiler. He is a pleasant guy, very efficient and left everything spotlessly clean. Shall be very happy to book him again for the next service.
Another excellent job by Chelmsford Plumbing. They fitted several energy-saving devices around the house, serviced the boiler and repaired an outside tap. Both engineers worked diligently and efficiently, leaving their workspaces clean and tidy. I would not hesitate to recommend this company.
Turned up promptly.Very pleasant and professional.Comprehensive and thorough service of my boiler.More than happy to use again in the future.
I have used this company to look after my boiler for some years now with no complaints. When my boiler failed recently they went out of there way to fit me in and get it running again. Excellent service.
Jo serviced the boiler efficiently. He was friendly and personable. He also diagnosed and fixed a plumbing issue that had been left by a different company, all for no extra charge. Very happy with the service and would highly recommend.
Simon came to service our boiler this morning. He was very courteous and competent. He gave the boiler a thorough service, re-pressurised the pressure vessel, cleaned the heat exchanger, thoroughly checked the fan pressure, flue co. Etc. highly recommended. I've used CPH for many years and they are consistently good.
Excellent work professionally completed
Had a repair done on a wc. Arrived on time, very polite. All good. Always use this company & never had a problem. Would recommend.
We have used CP&H for some years and would recommend them to anyone. Their team are really nice people and they really know their stuff. 10/10
Problem diagnosed efficiently and sorted out with great professionalism Russell was excellent
Everything from the planning to the installation of our new warm-air + boiler system was perfect. The installers (and electrician) were professional, courteous, punctual and extremely tidy - in fact, helpful in every way. It is hard to conceive of a better customer experience. Thanks very much!
I recently had the pleasure of working with Chelmsford Plumbing and Heating, and I couldn’t be happier with their service. From start to finish, they were extremely professional, responsive, and efficient. The team arrived on time, assessed the problem quickly, and explained the solution in a clear and understandable way. Their attention to detail and dedication to getting the job done right was impressive. They made sure to keep everything clean and tidy throughout the process, leaving our school in great condition. The quality of their work was top-notch, and I felt confident in the expertise they brought to the job. Overall, I highly recommend Chelmsford Plumbing and Heating for anyone in need of reliable and professional plumbing services. I'll definitely be using them again in the future!
I always use this excellent plumbing company. Since around 2005 I have had domestic jobs done around the house as well as a boiler service most years. Today it was to replace a shower unit. Simon was on time, made sure he made no footprints on the carpet, got on with the job immediately and was finished within an hour. All of the old unit and rubbish was taken away & the area cleaned up. A very helpful, polite and professional guy, we can certainly recommend him and the company. Very reliable. Thanks to Chelmsford Plumbing & Heating. Andrew
Called Monday morning had a guy out the same afternoon absolute pleasure from start to finish couldn't recommend enough 👍
CPH deserve the 5 stars, they were here on time, the engineer was very polite, helpful and thorough. I have used CPH for years and never received a bad service. Definitely would recommend them to everyone.
We just had a new boiler installed. Lewis, our engineer, was polite, professional, worked to an extremely high standard and clearly took pride in his work. He left the area clean and tidy every day and, at the end, everything was immaculate. Richard had guided us through the boiler options whilst Becky took care of the admin in a professional and friendly manner so that overall we are extremely satisfied with the service provided by Chelmsford Plumbing and Heating
Our boiler was serviced and had a part replaced at our church today. This plumber has completed work for us before and is always extremely thorough. He was on time and left everything clean. I felt very reassured that he was very knowledgeable and was extremely happy with the work completed.
Back boiler service done without fuss & on time.
Recently had a boiler service completed with CPH following a recommendation. Really simple email enquiry and appointment booking process. The service identified a few parts which needed replacing and this was done within the week. Overall really pleased and would highly recommend.
Great service this morning from the plumber good guy very friendly
We contacted CPH as we had been unhappy with the previous company we used. Joe serviced our boiler and identified the cause of the problems we had with our heating. He returned a week later to replace the pump. Everything was clearly explained and we were very happy with the price quoted. Most importantly, our heating now works properly and efficiently! We will be using CPH in the future and have no hesitation in recommending them. Thank you Joe.
Very professional, friendly and efficient service provided by Simon today for my annual boiler service. I always use this company any time I need a plumber. Reasonably priced too.
Called as heating was not working, managed to fit me in within 24 hours. Quickly diagnosed the problem,went and got the parts, fixed boiler, and did couple of other small plumbing jobs which he completed all within the hour! Fantastic service.
Simon did a great job servicing our boiler and came back same day to complete a repair which was needed. Professional and personable, would recommend and use again.
Unexpected leaking Radiator needed prompt attention and certainly receieved it, all completed whithin a couple of days with no damage
CPH upgraded our heating system last year, and we are so impressed with the entire experience. Super happy with the results. Returned a year later to review and service boiler and cylinder, again a great service from his great local business. Can't recommend these guys enough!
Gold star service. Did what two other plumber companeys coulden't fix, Very nice people to deal with and what a great price. Thank you CPH
Excellent service! Annual gas safety inspection really accurate, Very professional. I recommend them!
Boiler service carried out very efficiently, needed a part which the engineer had on the van. Left everything clean and tidy.
Thank you to everyone at CPH who has been a part of our new boiler installation. We moved into our new home just 6 weeks ago to find out the boiler was not working. Having met CPH before at my previous property, I called them and they came out that day, diagnosed the problem, and managed to get it working for us, while also providing advice and recommendations for consideration of a new boiler, given the fact that it was 20 years old and would probably need more work in the near future. Martyn provided us with an excellent quote that we could not refuse, and Rhys has done a fantastic job at installing the boiler and carrying out our powerflush. He left the property in immaculate condition, and we look forward to using CPH again in the future for any of plumbing or heating needs! Brooke and Stu
Great service, reliable friendly staff alway turn up on time. Office always helpful and informative
CPH always manage a great job for us, in great timeframe for a great price. Highly recommend.
CPH installed a new tank for me today and Rhys and Luke did an excellent job. Very tidy installation and excellent service. This is the second time I have used CHP after Harrison did an equally excellent job installing a new boiler. I will definitely be using them in the future for all my maintenance needs.
Just had a visit from Simon , one of your plumbing engineers . I would like to express my thanks for his professionalism and courtesy in his work . It was a very short visit but he reassured me in his advice . Brian Williams 33 Ponds Rd Galleywood
Simon is a great guy. Very knowledgeable, and very efficient..
Simon was a very amiable friendly man. Very efficient and he explained things clearly. I will definitely be using CPH going forward! Thanks Simon!
The two young chaps who put in our new boiler were cheerful and did a super job. I was kept in the picture at every stage. I have no hesitation in using your firm again.
Simon was excellent. Boiler service completed, new gasket fitted, no fuss done in no time. Pleasant guy happy to answer my questions. Highly recommended.
Would recommend to anybody, a superb company, installed our new heating system and just had our first service, installation and service engineers were all highly professional and did first class work. The business seems to be extremely well run, we could not be happier with their work.
Excellent service as always today for my boiler service and heating system check
Excellent service from Engineer Simon, who completed bath tap to bath and shower tap swap, and central heating thermostatic radiator valve replacement and reconnection. Very nice, tidy job.
I had previously been let down by other plumbers and been left waiting weeks for them to reply to messages. Then was recommended this company by a friend. I was really grateful to be able to phone up and arrange for someone to come out to me 2 days later. Very professional and friendly. The plumber explained the job and what he did to me. Will definitely use them again.
CPH always provide a great service and their engineers are very polite and helpful. After our annual service today, the engineer went above and beyond in assisting us to book in some warranty work that needed doing. We have used them for many years and would definitely recommend them.
Excellent service from both Rhys and Rob who fitted a new boiler and Nest operating system. Both polite and helpful, and both left everything impeccably clean. Great service too from all the other staff. I would definitely recommend Chelmsford Plumbing and Heating!
From the initial phone call, to getting the job done the team was great. Simon was absolutely great to deal with. He traced my leak to the upstairs toilet and repaired everything. Cleared up afterwards . Also very helpful spotting that my hot water pressure in the house was nil and gave me some pointers. I would strongly recommend Chelmsford Plumbing and Heating.
Highly recommend cph, they replaced my broken electric shower took less than an hour. No mess, they even took my broken shower away. If I have any other plumbing issues I will be calling cph.
Had utility meters changed and the engineer spotted gas leak, so disconnected gas from property. I rang Chelmsford Plumbing and Heating to arrange for an engineer to call. Simon turned up promptly and quickly could see what the problem is. Simon was professional, knowledgeable and cheery giving me full confidence in his ability to fix leak. I certainly will recommend CPH for any plumbing and heating work going forward.
Just had my annual service with CPH very professional job. Many thanks to Simon some good advice shared and very polite and courteous at all times.Many Thanks Justin
After a gas leak was detected on the boiler a survey indicated a new boiler was needed. A Worcester Bosch was identified as suitable and we were provided with a clear and reasonable quotation very quickly afterwards. CPH indicated a potential lead time but were able to arrange an installation date sooner than the anticipated lead time originally identified. The installer (Rhys) checked what we wanted in respect of the condensation outlet. He did a really good job leaving the installation clean and tidy. He commissioned the boiler after the electrics had been checked and confirmed that the hot water and central heating were functioning properly. He gave a brief run through on how the boiler controls functioned and left the relevant documentation. CPH arranged for the registration and guarantee with Worcester Bosch and a week after the installation we have both the guarantee and a Gas Safety Certificate. We have used CPH previously and will continue to do so as they are reliable and efficient and offer value for money.
Richard quoted for a complex rerouting task, taking motorised valves out of an awkward corner. When they came to carry out the work, Lewis, Luke and Rob turned up promptly and set to. It soon became apparent that there was an opportunity to achieve a better solution and they discussed it carefully with me and Richard. The work was carried out cheerfully (despite it being a very hot day, and their working in cramped conditions). They left no debris (important in a working kitchen) and cleaned up behind them. Their solution avoided the need for an expensive piece of kit, which was deducted from the final bill. I've nothing but praise for this team - - it's why I'm happy to keep using Chelmsford Plumbing and Heating.
Just had a replacement boiler and new heated towel rail fitted by Chelmsford Plumbing and Heating. I was expecting a lot of disruption but Lewis and Luke did an amazing job . They were very professional and respectful and left everything clean and tidy at the end of each day. I would highly recommend.
Great service as always. Very clean, tidy, efficient and no hidden extras to pay for. Would recommend
Excellent work, from start to finish! Boundless energy shown by all, particularly Team Leader.
Highly recommend Chelmsford Plumbing and Heating, professional and very organised. Staff are incredibly kind and helpfull. They are exellent, especially Kieran.
Installed unvented boiler. Very professional.
Top service and good value. I had a replacement boiler installed by Chelmsford Heating and Plumbing last year - it was a smooth process, good price and nice engineer. I just had my annual service and again our engineer, Simon was very polite and thorough in completing the service. Highly recommended!
First class job, prompt, no mess, excellent job.
Very satisfied with our recent boiler service. The engineer was efficient, polite and friendly. Very good service as always
The process of arranging a first visit with CPH, receiving a quotation and finding a suitable date for starting the works was easy and straightforward. We had several radiators replaced in our house. Additionally, a mixer tap and part of the mastic were replaced in our bathroom. Rhys, the experienced engineer arrived at the agreed time and carried out the work thoroughly and with great competence. It was a pleasure to have Rhys working in our house who appears to really enjoy his work. Rhys is a very friendly person and was happy to discuss any matters related to the works. The work was completed on time and we are very happy with the result. We highly recommend the company.
Just had my boiler serviced by Simon. Needed spare part from manufacturers. Simon called them and arranged appointment for them to come and fix. Excellent service. Very polite and efficient. Thank you
Booked a couple of days ahead, original engineer taken ill but replaced same day. Engineer had all necessary tools and consumables. Work was done in about an hour, comprising boiler service and system check. Very good tidy up afterwards. Office support professional with payment by card on site and all paperwork by email. Highly recommended.
My boiler stopped working after a power cut. I called in the morning and had a phone call from the engineer by midday. He was incredibly kind and helpful - and enabled me to fix the problem (by resetting the boiler) over the phone without him attending the address, and saved me the call out fee! As I'm on maternity leave, I am incredibly grateful for this. Cannot recommend them enough.
Called on Monday with a Hot water issue. Fixed on Tuesday. Excellent all round service. Thank You
Quick, courteous and effective service. Thank you.
I recently used Chelmsford Plumbing and Heating for our annual boiler service.Simon was very professional in their work and I highly recommend them .
Can’t thank Chelmsford Plumbing and heating enough for the work carried out on my boiler. Firstly the service and then the emergency call out. Professional in every aspect. Thank you to my engineer for being so thorough too
We had a new installation of gas central heating installed recently by Chelmsford Plumbing and Heating Ltd. We were very impressed with the professional attitude and workmanship from the three guys on site, Rhys, Harrison and Luke. Despite the disruption caused by floors being taken up for new pipe runs the guys were careful to ensure that we were able to live in the house whilst the installation was being carried out. Would be happy to recommend CPH to anyone.
Great company and so helpful. Simon was really kind and progressional and did a great job! A pleasure to deal with.
Excellent service thank you!
We had our boiler serviced for the first time with CPH. Simon, the very friendly engineer, arrived at the arranged time and carried out the maintenance of our boiler thoroughly with great attention to detail. We are very pleased and can not praise Simons‘s good work enough. Simon was very easy to talk to and we appreciated it that he was happy to take the time to give explanations and to answer any questions.
2 boiler services completed. Fast, efficient and friendly. Would definitely recommend 👍🏻
Russel was a complete joy & worked from the moment he arrived until the moment he left, leaving the area immaculate. I am very happy with the work Russel completed and would highly recommend. Chelmsford Plumbing & Heating are on ‘speed dial’ for any future plumbing requirements!
Simon serviced our boiler today and we were very pleased with his friendly, efficient attitude. He was very professional and explained everything to us. We felt very comfortable having him in our home. Thank you Simon. Chris & Paul
Quick and efficient.. explained all processes well
Joe came this morning and serviced my boiler that British Gas informed me needed replacement as was unserviceable! He was very professional and extremely helpful and informative nothing was a problem. I will definitely keep this company’s number and would recommend them to everyone
Steve fitted a new boiler and flushed all the radiators over 2 days this week. He was professional and knowledgable and was very tidy and respectful in his work(even though the boiler is in the garage!) Definitely recommend Chelmsford Plumbing and Heating
They provide excellent services. I would highly recommend CPH for all your plumbing and heating needs. Their staff Harrison is an absolute professional and highly knowledgeable.
We had a new oil boiler fitted this week and were really impressed with the installation team. Rhys led the job and worked so hard to make sure everything ran perfectly. They were lovely friendly guys, very knowledgeable and most importantly they were so careful with our property.... Very clean and tidy. I have used this company for years for boiler services and was so pleased we chose them when it came to replacing it. The quote system was easy, all staff always friendly and helpful on the phone... Highly recommend.
Excellent service today to check our toilet leak. Not a pleasant job but excellently carried out, reasonable cost.
We’ve used these guys for servicing and a major install and we cannot recommend them highly enough. Professional, conscientious; a really high quality service. We will continue to be customers for many years.
Engineer arrived punctually, very tidy, very clean. Explained a couple of issues I thought I had with the boiler in simple language! And sorted it. Will be booking again next year. CPH have been helpful in the past when I had a query, their mechanic talked me through how to fix over the phone, that’s service!
A gas boiler service was booked in . Simon arrived on time and carried out the checks efficiently .Couldn’t fault the service . Will definitely use CPH again .
We just had the 2 year old boiler serviced by CHP. Very friendly, tidy and efficient. They installed the boiler initially and we have always been happy with their work. I would definitely recommend them
Efficient and friendly. Thank you!
Very humble,polite & professional service provider.
Booked for a boiler service but as per usual with heating systems it turned out to be more than just that. Simon the engineer was very helpful and very professional, can’t fault the way he worked, he even checked if the boiler was still under warranty for me, will definitely use these guys again, proper customer service too.
Wonderful service! Simon came to do our boiler service and ended up fixing two leaking taps as-well! He couldn’t have been nicer, will only use Chelmsford plumbing and heating, definitely the best!
I cannot recommend these people highly enough! From Martyn coming to explain what was needed to the two Lewis’s, who were very professional, friendly and polite throughout the job.The work took 4 days, at every step I was kept up to date with what was happening. There was minimum fuss and my house was kept clean and dust free throughout the time they were here! Update a year on! Simon came to service the boiler today. He reinforced my opinion of the company! He is polite, cheerful and prompt. Once again I cannot recommend your company highly enough. Five stars all the way!
Great service from Simon! Came round straight away and sorted our boiler. Very happy
Rob came to us yesterday to fit ceiling lights. He was prompt, efficient and got straight on with the work. He lifted carpets where necessary and replaced them so that it was difficult to see they had been moved. We had to go out but he returned when we got back to check we were happy. We certainly were! We would use CPH again without a qualm.
Very polite and efficient, totally recommend Rob
Very good and polite service, would reccomend.
I was very pleased with the work done by Rhys to install a water softener. My experience with other installers of equipment is that some assume they know how to do the job and charge in ignoring the installation instructions. Rhys read the manufacturer’s instructions fully and considered carefully the options for how best to do the job given the constraints of my house. Job well done.
Steve came serviced our boiler and replaced parts in kitchen taps. Paid £245 he was here 10am until just after 11.40. I can recommend Steve.
Steve visited us today and fixed our toilet promptly. He was polite, professional and knowledgeable. I was able to negotiate an agreeable price with Kieran via email. I have used other plumbers before and experienced a few disasters along the way. Don't take a chance, just call Chelmsford Plumbing & Heating! They are excellent.
Had a new boiler fitted by Rhys. He arrived bang on time and was really friendly. He did a great job and left the place tidier than when he’d found it! Couldn’t be happier with the service. Got a little demo afterwards and he explained about follow ups, warranty etc. great stuff 👍
Great professional service for boiler replacement. Rhys was friendly and knowledgable. Everything clean and tidy on leaving. Great company.
Our toilet started flushing constantly. CP&H came out quickly to isolate the cistern, ordered the parts and were back a couple of days later to make the repair. Thank you so much to the lovely team answering phones and particularly to Steve, who was polite, tidy, prompt & persevered despite the awkward space to work in. Excellent service and we'll be using CP&H again.
Always happy to help. Quick to reply and will always fit you in as soon as possible. Their engineers are always polite and are nice and tidy.
It's a little hard to know where to start when writing a review for Chelmsford plumbing and heating because in my opinion they are simply superb with exceptional customer service. Over the last 9 months we have had extensive work completed at our property. A new boiler, central heating and electrical work. Obviously, having trades people and work done can be an anxious time and admittedly, I was anxious about the work. Simply put, I really needed not to have been. All the engineers that completed the work are incredible. Incredibly friendly, professional and skilled in their work. They liaised with me at every step, answered any questions I had and subdued any fears I may have had. I feel quite privileged that we had this company complete all our works to a very, very high standard. They will definitely be my first port of call in the future and I would like to use this opportunity to give my sincere thanks and my very highest recommendation.
Annual boiler service on LPG boiler. Friendly and efficient.
Excellent service by Simon, two visits to diagnose and repair three separate plumbing issues, all completed very professionally and efficiently, would definitely recommend.
Rhys and Elliot were phenomenal, they replaced our boiler and put everything back together very quickly, and were very friendly. An incredibly professional job and exceptional customer service. I’d definitely recommend Chelmsford Plumbing and Heating to anyone looking for a reliable company who does high quality work.
Speedy response and a very professional service. Simon, the engineer provided by this company arrived on time, carried out a thorough assessment & explained clearly what work was required.
After having a kitchen tap fitted the flex started leaking under the sink but CPH acted promptly and soon the problem was solved. A big thank you to Daryl, Simon & Steve who all had their input and were all very professional and friendly throughout. Would recommend to anyone would definitely use them again.
We highly recommend CHP, they have been excellent. They came out to look at our heating and found we had no oil (just moved in and had a faulty gauge) and came back after we had topped up to sort out the air lock at no extra cost. Then we discovered we needed a new boiler because it had not been looked after by the previous owners. The guys worked so hard over two days to do this for us. They are professional, courteous, punctual and reliable. Customer service went above and beyond. The guys who have been out to us have been down to earth and have answered all our questions clearly and explained things to my husband on the phone to avoid me getting things lost in communication. They know what they are doing and don’t make you feel like a fool. So pleased with their service and speed of reply and sorting quotes.
Had booked in for boiler service, but needed bleed valves fitted to 3 radiators. I was hoping for just a quote but he was able to supply and fit same day! Really happy with the result. Excellent customer service and professional job, would highly recommend this company to friends and family.
Very professional service, Steve is very friendly. I recommend to anyone
Excellent and professional service engineer. Talked me through minor issue which was rectified. Thank you. Rick.
Simon arrived at time appointed, very polite, new circuit board installed , in just over the hour, all up and running, would strongly recommend, for a first class service ,many thanks
We’ve had several electrical jobs done by Rob. He is utterly reliable, friendly and efficient.
We had Simon do our annual boiler service, and he was friendly, polite, and very helpful . A credit to the company
Chelmsford Plumbing and heating installed my boiler. The service I have received from the from installation til now and I have had it serviced every year from them has been brilliant. I have no hesitation in recommending them to anyone. All of there engineers are polite and courteous. When they finish the place is tidy.
We were very pleased with the service provided. The engineer (Joe) was very helpful and did a great job. We will definitely use CPH again.
Amazing service. No hot water first thing, Joe was round 2 hours after I called and fixed the problem quickly. He took the time to explain about a couple of issues and fixed a trv on the way out. Cannot rate Joe and Chelmsford Plumbing & Heating highly enough. Thank you
We have used other plumbers but have now, over the past 7+ years only used Chelmsford Plumbing and Heating. We’ve always had a professional service. Recently we’ve had Rhys to replace old plastic micro-bore pipes with copper. One particular radiator in a room with a laminate floor was very tricky but after a couple of solutions Rhys fixed it better than ever. He’s so good at finding solutions and thinking outside the box. Absolutely fantastic service as always and he kept us informed throughout .
Had a problem with my controller, called at 8.15am today,Tracy quickly arranged for engineer Simon to attend 30 minutes later and all sorted by 9.30am. Simon was efficient, friendly and knowledgeable. Excellent service.
Our heating and hot water went down on Monday, Jo was out the same day. He got the system running for us but needed to come back to replace parts. He'd have come the next day but we were out, came this morning, all fixed very quickly and professionally. Couldn't have asked for more, thank you Jo and Chelmsford Plumbing and Heating!
Electrical work performed exactly as promised on time and with no issues. A great service.
We can’t rate Chelmsford Plumbing high enough! We needed our boiler serviced and an engineer came out very quickly, he was incredibly polite/friendly/professional. We have used Chelmsford Plumbing since we moved into our house 18 years ago and cannot be faulted, would not use anyone else.
Have been using CPH for several years. The staff are always very professional and helpful, especially today when they went the extra mile to get someone out to me to fix my central heating on the last working day before Christmas. Thanks again CPH!
I called with an emergency boiler issue and they had someone out and had the problem fixed within 1 hour. Highly recommended, as the customer service was brilliant. I say this due to being told that I may have to wait until the next day, but when I said the situation I was told it would be within 2 hours, and everything was fixed before that even!
We had CPH fit a new boiler a few years ago and they have serviced it since. They turn up when they say they will, do the job, done. They are tidy, polite and professional, and local! I would thoroughly recommend them
Booked in twice to do the work and both times totally let down. First time said that it was just booked for quote. 2nd time they turned up said it would be an hour max 2 hours to do the job. Then got in the van and left. I will not use again and avoid at all costs. Absolutely disappointed with them and has put my project back 2 weeks 😞
We would wholeheartedly recommend this company. From start to finish the team were so professional. Martyn did the initial visit and explained everything to us, before providing what we thought was a very reasonable quote. Ours was a big job involving relocation of a new boiler and water tank, and moving all the associated pipe work. Lewis and Luke did the work over 7 days and worked so hard each day, always clearing up at the end of the day and letting us know how they’d got on. They barely stopped whilst they were here. We couldn’t be happier with the finished work.
Harrison came to perform a power flush of our system, who was very professional and tidy. We were really pleased with the whole experience, excellent communication and fair pricing. Very happy
Serviced boiler and replaced stat for a modern system. What a great company from the service engineer to the electrician and to the people in the office. All very good. Thanks guys
Friendly atmosphere
They are efficient, quick, very responsive and easy to get in touch with. When you call them they respond quickly and they will come and check the work to make sure everything is fine. I will recommend them to you. Very reasonable price as well.
We had Harrison from CPH come to remove our old heating system including radiators and a vented tank then put a new gledhill unvented indirect tank in the loft. He was excellent from start to finish - polite, kept us on the loop with everything and answered all my questions. The job was completed on time and exactly how i wanted it. I would use them again.
Brilliant service this week - professional & helpful. Highly recommend!
Professional, Come when they say they will. Get the job done, so refreshing.
Can be tricky booking a trade to do a small job. I called CPH after a recommendation from a friend and booked the job. The friendly plumber arrived exactly on time to cap off an unused gas pipe. The pipe was capped and tested within 30 minutes. Very happy, thanks.
Can't recommend highly enough, professional, friendly, attention to detail, fantastic company. Serviced our boiler and fixed a leak, all with a smile. Very impressed
First off I'll explain, I have been messed around like crazy by a different company for over a month and left with no heating. I quit waiting for them and I spoke to Mason on the phone at CPH. He was attentive, he listened to my issue fully, he took everything I told him onboard and asked me to send pictures. Within 30 minutes he responded and set me up an emergency appointment the next day. The next day an engineer; Russ, showed up. Despite the part not quite being right and another part needed, Russ managed to fix the system regardless; like a pro. He explained everything to me so well it's easy to see he's an incredibly knowledgable bloke. No mess, no fuss, no callout charge. It even came out cheaper than the original quote and we had a good laugh with him. Most important thing in this story is that they fixed my heating 2 days before Christmas. Lifesavers. A* company. Will recommend them to anyone who asks and 100% will be using them again.
We had Daryll attend and he was really friendly and professional. Very clean, tidy and efficient. We had a maintenance to our boiler and would recommend, office staff very lovely too.
Brilliant service, very professional and helpful. Been using Chelmsford Plumbing and Heating for several years and have always been very happy with the service provided.
DO NOT USE I consider them crooks. After three visits they are not able to fix a dripping tab. First lad they sent out didn't have a clue what he was doing, got his supervisor to come out to double check the job and was told that everything could be completed during a one hour slot. Second lad came to complete the job and they do they missed two out of the three listed jobs (I was away from home during the time of the visit so couldn't double check). The third lad said that to fix my leaking bath tap a new bath would be needed. In total, I paid for 2 hrs and 15 mins for something that they promised would be under an hour. From start to finish it took over three months just to fix one outdoor pipe and leaking tap. Please do not use. They waist your time and money. I feel like I have been robbed and consider them to be crooks. Don't let the professional vans trick you into doing business with them. I have written a complaint, no response
I booked them to reroute the drain pipe on my combi boiler. I called them about2.0pm and booked a visit the next day, after arriving home had a phone call asking if they could do the job at 4.0pm that day. Everything was completed in 45 minutes fantastic service very professional.
This company was recommended to me 3 years ago and the recommendation did not do all at CPH justice. I value this company to such a point that I had them fit full boiler installations in three family members home. Its rare to have a company that is consistent in its quality of service at each step of the job. The reception staff are faultless with their politeness every time you call and nothing is ever too much of a problem. If the company tells you they will call back rest assured they will, so no hanging around. Each step of your dealing with them is clearly explained and no cheap quotes to get in your home then to find out all the extras, the quote team are honest polite and never any pressure to take on anything you are not happy with and the quotes don't alter. The installers are also always on time in company representative uniform and vehicles, every care is taken to keep your home clean and tidy and again you are involved in every step of the way. No loud music, no swearing, no mobile phones constantly ringing and at no time was we made to feel like the company were doing us a favour by being in our home, and hardly any tea stops. Sometimes reviews do go on as I have but this company deserves all the praise it can get due to the whole companies efforts to make sure your work is completed to the highest standard. We also have the company complete our annual service and again three years later everything is just as good, nice friendly e mail of a service reminder, times that fit with you and the engineers again are always on time very polite and professional taking care to keep your home clean. I have no connection to the company other than being a very very satisfied customer who would always recommend CPH. Thank you
CPH just recently installed a brand new Central Heating System/Boiler and also a full Rewiring of our property. From start to finish, this company have been absolutely amazing. Communication via telephone and email has been excellent. They went through our quote more than twice, just to make sure they had everything and we were happy. They were polite, punctual, friendly, happy, hardworking, very approachable with any questions we had too. I couldn't have asked for more in a service. Martyn, Rob, Reece and Amy in the office were amazing. We appreciate the work they have done and thank them for setting up our new home exactly how we wanted it. I will definitely be asking them to come back for future work.
CPH were always our plumber of choice. They installed our central heating, and have done quite a bit of work for us in the past. Our shower/hot water pump developed an issue with the pressure vessel down on pressure, so we called them out. The first engineer said he didn't know how to do the job, so left - no charge. A couple of weeks later, another guy arrived. He couldn't pressurise the vessel, and said we would need a new pressure vessel, and he would check if it was available. We were charged £108 (he was here for less than half an hour, and couldn't cure the problem). We got an email from CPH saying the part was not available, so we would need a new pump at £614 including fitting, with no discount for the previous bill. I checked with the pump manufacturer, got a new pressure vessel for £44 and fitted it myself in half an hour or so, with advice from the manufacturer.
Have used Chelmsford Plumbing and Heating a few times since I moved in to my home last April. Fast response and provide great advice. Unfortunately my boiler (installed before I moved in) started leaking water the other day so I called them. Steve was happy to send someone out but suggested we speak to the manufacturer to check it's warranty status. It actually was under a warranty and a complete replacement was supplied and fitted at no cost. So thanks to CP&H for not only their great work but their honesty and best advice too. Can't recommend enough.
Always receive a great service from these guys. Knowledgeable (I learn something on every visit) and friendly engineers. Have used for years and many more to come.
Amazing company with friendly staff
From booking a repair to then fixing our boiler Within 24hrs I couldn't ask for more
Engineer turned up promptly on time, was very polite and work conducted quickly and professionally.
Ok.
I cannot praise this company enough. Lewis and his colleagues were polite, tidy, and professional at all times. The finish is flawless. The price was competitive, and their advice has been excellent. We had a completely new pressurised hot water system fitted in three days, with various other bits and pieces (such as a beautiful new radiator pictured). They removed all the old tanks, emersion heater and rubbish. Their quotation was clear and precise, and they have delivered on spec.
Very expensive company, they know what they doing but i found them a bit overpriced
Not impressed and definitely not professional! Sent an online enquiry over Christmas, had a call back in the New Year and spoke to someone on the 2nd January to book in my boiler service. The only time they can guarantee is first thing in the morning so I booked in for 8am. I’m late shifts so didn’t get home until 2am, duly got up at half seven and I’ve been sitting waiting since 8am. After half an hour I’ve called the office “oh, sorry, you don’t appear to be in the diary today... no, you’ve not got the date wrong, we’ve got nothing in the diary for you at all”. No apology, just a “we can book you in for next week” Perfect. I’ve had less than five hours sleep so I would be up and the kitchen cleared for your arrival, and you’ve either not booked me in, or deleted my booking to make way for something more profitable.
Have had several jobs completed by these guys and will not use anyone else. Excellent service and always friendly and polite never felt 'done over'. In fact I recently had extensive plumbing done when changed kitchen around and the pipework is a true masterpiece.
Very expensive Charged me £108 to open a radiator valve their crew had closed the year before to install a thermostat Will be contacting Trading Standards
Amazing service! They arranged for Rob to attend at such short notice (water dripping from the boiler on to the socket tripping the electrics etc). The service & professionalism was first class or old school. The work & cost was discussed beforehand, no grey areas & to be honest the cost was reasonable. Definitely no hesitation in recommending & will be using again. Thank you
I have used CP&H twice, including the replacement of a combination boiler and upgrade of my home central heating system. They have provided very good service, honest advice and aftercare. Pleasure to deal with a company that is organised and one that actually knows what they are doing; all too rare these days!!
Always good service with this company
James has serviced our boiler annually a couple of times now. Always friendly and professional service. Highly recommended.
Traditional skilled workers, but you will have to wait several days to be booked in - several days of cold water etc. There are other ways for dealing with your gas boiler problems. The one I found is cheaper, and can provide expert repairs that day - not available from CPH. Upgraded my annual inspection- should have done it years ago, but I thought a local firm was best.
Very upset that this company did unnecessary work. Had a leak coming from the lounge ceiling. Mark found the problem in the spare room heating pipes. Corrected it supposedly. £524 pounds later the same leak was still there. Called another company in and it was a frozen outdoor pipe that was to blame, not internal pipes. Pipe was sorted and leak stopped. Spoke with the manager who had no sympathy and refused any refund or accountability. You live and learn. I now pay for British Gas Homeserve to avoid large bills especially the ones by unscrupulous companies!
Had a new Worcester Bosch boiler fitted , prompt and professional service. Couldn't get an appointment for British Gas to quote for 3 days! By that time CPH had fitted my new boiler and was up n running :-) . I would and have recommended them.
They replaced a Heat Exchanger. It leaked twice. Water through ceiling twice. 10 months later leaking through ceiling again. They came and said there is no kit to replace Heat Exchanger parts. Also claimed the pump was leaking and top of boiler had a water leak. And would need a water pressure reducer fitting. When I said I only wanted Heat Exchanger fixing he packed his bag and said that as there had been a previous claim his boss had told him not to do any work. Got a plumber recommended by a friend. Water pump was not leaking. No leak from top of boiler. And no need for pressure reducing valve. He removed the Heat Exchanger and replaced the rubber O ring without issue. The rubber O ring that they had fitted was much smaller than the correct size. It also had a nick out of it, which was why it was leaking. And contrary to what they said about there being no kit, the rubber O ring was available from where they bought the Heat Exchange.
Area
Areas covered
Essex
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 1999
- Gas engineer
- MCS OFT-9870
- Free quotes
- Domestic work
- Commercial work
- Landlord work
- Card payments accepted
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