PCR Plumbers Ltd
- Availability
- Emergency call-outs
4.9(60)Cawood • OFTEC




Services
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Heat pump installation
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Heat pump servicing
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Heat pump repair
Reviews
4.9
PCR Plumbers Ltd is often described as friendly, professional and tidy, with several customers saying the team kept them informed from booking to completion and that it turned up when it said it would. Customers repeatedly report prompt responses, including short-notice visits for heating and boiler problems, and some mention repeat callouts fixing faults other plumbers had not sorted. Reviewers praise the team's knowledge, particularly on heat pumps, and reports include boiler servicing and repairs, a boiler and radiator work, an electric shower replacement and a heat pump service. Pete is named in several reviews as knowledgeable and helpful. One customer, however, felt the cost of a non-emergency callout was not made clear, was left disappointed by the transparency around the price and paid about £170 for an hour's work with no parts, though they said the staff were friendly and knowledgeable.
They communicate well keeping you updated every step of the way. Thorough in their work, they leave everything tidy once they have finished. Very good company doing an honest job.
Unfortunately had a bad experience with the cost of the job. Otherwise they were friendly and had great knowledge. Really disappointed with the transparency around the price of the job. We were told we'd be charged for a call out (which was non-emergency) upon completion. We then received an invoice that stated Labour was a £140 fee + VAT taking us to near £170 total. Messaged the office to clarify if we'd been charged for the call-out only. Apparently we had. So that's £170 for 1 hour of their time (no manual labour) + travel! No parts used. Would typically expect a job like this to be £50-£100 range so we felt we paid 2x what we should have. It's a shame, because we would've considered them for a full heat pump + system install in the not too distant future as they seemed honest and knew their stuff. We'll look elsewhere now.
Really pleased with PCR Plumbers, who recently serviced our heat pump system at home. A professional, friendly service and a positive experience throughout. I will certainly use them again and recommend them to anyone looking for a reliable plumber or heating engineer.
My experience with PCR plumbers Ltd was a pleasure from start to finish. From my initial logging of my fault, I had an instant reply and appointment arranged. The 2 plumbers arrived on time, were friendly, courteous and kept me informed of what they were doing. Great to say I now have a warm home just in time for the warm weather. Also great to get a message the next day checking everything was okay, which it was. I would highly recommend Anne
I had an old electric shower that kept cutting out, plunging us between hot and cold showers. PCR sourced and replaced the shower, which turned out to not be ideally installed so was a little tricky and required an extra part, however, they were professional, prompt, tidy and did a great job at the price i was expecting, all good, would definitely recommend.
Very professional
PCR Plumbers responded on the same day to an issue I had with my boiler. They also managed to fit in a service while carrying out the repair.
Fab service - would highly recommend.
Excellent service all round. Responded quickly to request, arranged an appointment within a few days, kept fully informed up to appointment, arrived at agreed time. Work completed efficiently and effectively. Very clean, tidy and smart. Would use again
Daikin heat pump annual service. Choose this company for it's knowledge, neatness and efficient approach. Also gave some free and valuable advice on my. Heat pump operation. Very professional from booking to post work check in for satisfaction
As always does a great job, turns up when they say and great to see a father and son partnership working so well
Pete came out at really short notice when let down by our home emergency cover, diagnosed straight away and came back next day with parts to fix. Excellent service will definitely use again!
Great service from Pete and Alex. System flush and service all done with the minimum of fuss and bother. Thoroughly recommended.
Efficient, professional and excellent service. My wife was at home with small kids, and the team did take that into consideration, resolved the issue with the boiler and recommended future care alternatives. Would highly recommend.
PCR plumbing were faced with a difficult job on my heating system (not installed by themselves) but with perseverance they have managed to sort the issues out. Nice guys would thoroughly recommend. Thanks Tony (Wistow)
First class service by a highly professional company very good value for money and an amazingly speedy response. Will definitely continue to support this brilliant local business. Ten out of ten
Really prompt professional service. Great company. Thank you
Absolutely incredible customer service from Pete and the team, honestly nothing is too much effort. Across multiple visits, we’ve had our oil boiler and pressurised hot water tank serviced, a leaky toilet fixed, thermostatic radiator valves replaced, and an emergency call out for a separate issue. They’re polite, punctual, extremely knowledgeable and always happy to help, I couldn’t recommend them more.
Excellent Service So pleased with the work.They were prompt and very eager to help and give advice. I will certainly have them again. Kath Powell 4 Anson Grove , Cawood.
Great set of lads. Super friendly. Used twice after having issues with previous plumbers and they have fixed ongoing issues that other plumbers couldn't fix.
Just had our annual service carried out by PCR Plumbing. Efficient, professional and friendly service - can say now more, thank you
Needed help when my oil boiler started billowing smoke and shut down. PCR came out quickly, were very friendly and efficient (and tolerant of a helpful spaniel), investigated abd explained the problem and got the parts to fix it in a couple of days. All running smoothly now, excellent service and would definitely recommend...
Great communication, let me know when they were on their way. Great service, sorted the issue with the boiler and advised me about what needed doing in future, without being pushy. I would recommend them.
Pete from PCR came out promptly to remedy a heating related problem. They were professional and resolved the issue in 1 visit.
PCR Plumbers LTD gave us excellent service when other local companies let us down. On 2 occasions when our heating broke down they came within the day and fixed the problem and with excellent communication. Would highly recommend them to anyone for oil or gas. Jane.
Rang Peter on Tuesday evening with a hot water tank problem, he turned up 1st thing on Wednesday morning, identified the issue, went for a part and had the sitution resolved by mid-morning. Excellent Customer Service would highly recommend Peter.
Found PCR via Heat Geek organisation when looking at local air source heat pump installers but actually called them to service our 28 year old gas back boiler. Pete and Alex really knew their stuff and very happy with their thorough service. Pricier than our usual engineer but perhaps that was just cost of living increase. Would use again.
Contacted PCR with an ongoing issue concerning a newly installed bathroom which couldn't be sorted by the original plumber (long story). Annie responded immediately and got us booked in within 2 days !!! Superb service. Pete arrived on time and armed with the information I had sent and fixed the problem within 2 hrs, including the time travelling to pick up a new pump. I cannot recommend PCR enough. Highly professional , informative and extremely reliable. Thank you . Hopefully we won't need you guys again but will certainly recommend you to others in need.
Very polite and efficient crew. Pete fixed a long standing issue with my boiler within 1 hour at a reasonable price. Boiler is ticking along nicely. No more lockouts.
We were extremely happy with the service from this company and the standard of work undertaken. Having been concerned about how much of a job it would be, we needn't have worried as it was easily sorted by Pete and Alex who were both knowledgable and friendly. Highly recommend this company for their efficient and professional approach at reasonable prices.
Initially I thought I had a shower pump issue but it turned out to be an airlock due to the setup of the pipework to our water tank. When Pete and his colleague arrived, they already had an idea it could be an airlock. They had a very honest approach and sorted the airlock without any fuss or trying to sell me something i didn't need or do any work that didn't need doing. They also gave me advice on simple DIY I could do to help prevent further airlocks. I would recommend Pete and the PCR team and will use them again if I have any other plumbing needs. Thanks PCR.
During a boiler service it was noted that we had a small gas leak. Peter acted straight away, advised us on our options and costs. Then followed through with the repair and service, keeping us up to date all the way through. Great comms and service throughout. Thank you very much. Highly recommended.
I needed help urgently with low water pressure on my central heating boiler, as we had no hot water or heating. The guys provided a great service, very friendly and efficient, I would highly recommend PCR Plumbers.
Pete and his lad worked very quickly and did a great job fitting our radiator. Thsnk you got a great job and cleaning up after. Thsnk you
I was introduced to Pete and team through the Heat Geek organisation as part of a search to find a knowledgeable and experienced heating engineer for a heat pump installation. From the start, the interactions were highly professional, the knowledge and experience Pete has comes across in his work, even undertaking additional surveys to fine tune the proposal. Pete worked with us to design the right solution for the environment, and lead and managed the installation including subcontractors for electrical work. Pete’s extensive knowledge and experience in commercial and domestic plumbing and heat pump installation was apparent in the approach to the design and the implementation and testing of the system. Pete leveraged knowledge, skills, connections and contacts to support the installation, which was externally validated and certified by another “heat geek”. The system works brilliantly and the installation is neat and the location left tidy and free of any clutter. Pete’s skills don’t just extend to heat pumps though. I found an unrelated leak from the first floor a few weeks after and called Pete to see if he could help, he was over in a couple of hours, did a methodical troubleshooting process, identified and fixed the cause of the leak within a few hours. For all of the work described, I sought out multiple quotes. PCR was in no way the cheapest, but I was so suitably impressed with the quality, level of knowledge and responsiveness of the early interactions and the willingness to customise the solution to our needs that we progressed with Pete and team. The quality of the work is high and all snags were resolved before certification and sign of of the system and final payment. I’ll certainly approach PCR for any future work. Strongly recommend for a high quality bespoke heat pump installation, or emergency works.
We used PCR Plumbers to advise on and install a replacement oil boiler. We initially wanted to look at all options, including heat pumps, standard oil boilers and the more modern modulating boilers. We opted for a Sapphire boiler to integrate with the original cylinder/system. This gave the guys some headaches with inherited issues from the old system, but they were persistent in completing the install/commissioning, including setting up a remote app based system for more modern controls. Can't recommend these guys highly enough. Thanks gents.
You can always rely Pete to do a thorough job, he knows what is right and how things should be done, and we value his knowledge and experience greatly, especially with a heat pump, he knows what he's talking about!
I called in PCR plumbers because I had a bad experience with another provider not diagnosing a hot water problem. Pete fitted me in at short notice and provided a comprehensive diagnosis of the fault on my boiler.
Pete and Alex came prompt to do a job for me absolutely fabulous plummers just got the job done . One little job 2 other plumbers said it was a tricky job Pete and Alex no problemb in and out no messing very very professional thankyou having them back to do more work.if only all trade's were as good as these guy's. A big thankyou regards Lester .
Great service on what turned out to be a trickier job than expected.
Pete and team were clean and tidy throughout the work undertaken and always responded quickly and honestly to all queries and questions.
Good quality local plumbers, respected my property and kept me informed at all times. Really liked the digital notifications/messaging. Will use again in the future.
Pete and Alex are very professional efficient and thorough. Drained, flushed our heating system and fitted a part to the boiler. Will definitely use them again.
Excellent service, professional and very good communication throughout. Happy to recommend PCR to others.
I booked PCR Plumbers for a boiler service and was really pleased with the whole experience. They arrived on time, were friendly and professional, and explained everything clearly. I’d definitely use them again.
Fantastic service as usual from Pete and Alex. Quality of work is exceptional, would recommend for any planned or emergency plumbing works.
PCR have done a couple of jobs for me recently- great service, great communication, much appreciated
We were very grateful that Pete was able to come out at such short notice to attend to a leak underneath our shower unit. He was very polite and professional and even hoovered up after himself. If we ever need plumbing services again we wouldn’t hesitate to get in touch. Thank you very much Janet and Mike
5 star service from the team at PCR Plumbers ltd. We called them after our 18 year old oil boiler stopped working and they were out the same day to fix it. It needed a replacement part which they ordered straight away and offered to work on a Saturday to get it back up and running! This meant a lot to us as we have two small children so we needed heating and hot water asap. They were friendly, approachable and really knowledgeable about our boiler! We cant thank Pete and the team at PCR Plumbers Ltd enough and we will be using them for all of our heating needs moving forward!
What impressed us most was the speedy reply to our enquiry, they came when they said they would, assessed the problem with our shower and offered a couple of solutions. Pete then fitted a new pump, tested it and explained the whole process to us. The bathroom was left neat and tidy afterwards. We really appreciated your excellent work, thank you.
Great service as usual from PCR Plumbers. Prompt, reliable and good value.
Installation of a new gas boiler undertaken as quoted, excellent service and workmanship completed and sorted minor problems without hesitation.
Given a challenging situation PCR Plumbing responded quickly and efficiently, great to know that this efficient and honest service is still around. On more than one occasion they have pulled out all the stops to help us. Would highly recommend them! Thank you PCR Plumbing! ⭐️⭐️⭐️⭐️⭐️
Brilliant team. Messaged regarding a leak on my boiler and they were here the next day, and I then booked in a boiler service for the next day too! Great lads and really efficient service. Would highly recommend and will be using again when necessary. Cheers.
Couldn’t recommend these guys more! Within 24hours of messaging they were at our house diagnosing the problem and fixed quickly. Both really nice guys and at a great price
What a superb experience! Polite, tidy, fantastic communication, accurate quote and a superb installation. Couldn’t be happier, couldn’t recommend higher!
Great team, my father needed his gas boiler fixing and Pete and Alex duly obliged. They responded quickly and sorted all the boiler problems plus sorted his kitchen tap. My dad couldn’t speak highly enough about them. They left him happy and reassured of a job well done. Top marks all round, thanks👍🏻
If I could give more stars I would! Excellent service provided at short notice when our boiler decided not to work! I panicked because my father is disabled and without hot water or heating we'd struggle but it was Pete to the rescue and I'm so grateful. Would 100% recommend!
Area
Additional information
- Incorporated 2023
- OFTEC
- Emergency call-outs
Also available in Cawood
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